Page 1
Meghalaya Board of School Education
QUESTION
PAPERS
Page 2
Total No. of Printed Pages—8
HS/XII/Com/Bs/25
2025
BUSINESS STUDIES
( Commerce )
Full Marks : 80
Time : 3 hours
The figures in the margin indicate full marks for the questions
General Instructions :
(i) Question Nos. 1 to 11 (including all sub-questions of
Question No. 1) carry 1 mark each.
(ii) Question Nos. 12 to 16 carry 3 marks each. Answer to
these questions may be in 50 to 75 words.
(iii) Question Nos. 17 to 19 carry 4 marks each. Answer to
these questions may be in about 120 words.
(iv) Question Nos. 20 to 22 carry 5 marks each. Answer to
these questions may be in about 150 words.
(v) Question Nos. 23 to 25 carry 6 marks each. Answer to
these questions may be in about 200 words.
1. Choose and write the correct answer (any ten) : 1×10=10
(a) Which of the following is not a function of
management?
(i) Planning
(ii) Staffing
(iii) Cooperating
(iv) Controlling
/235 [ P.T.O.
Page 3
( 2 )
(b) Customs, values and traditions are the components
of which environment?
(i) Political
(ii) Economic
(iii) Technological
(iv) Social
(c) Which of the following is not a principle of
management as given by F. W. Taylor?
(i) Harmony, not discord
(ii) Science, not rule of thumb
(iii) Functional foremanship
(iv) Cooperation not individualism
(d) Which function of management decides what to do
and how to do?
(i) Organizing
(ii) Planning
(iii) Directing
(iv) Controlling
(e) Which of the following does not follow the scalar
chain?
(i) Functional structure
(ii) Divisional structure
(iii) Formal organization
(iv) Informal organization
HS/XII/Com/Bs/25/235 [ Contd.
Page 4
( 3 )
(f) Recruitment of civil engineers from an engineering
college is an example of
(i) direct recruitment
(ii) campus recruitment
(iii) promotions
(iv) advertisements
(g) The highest level need in the need hierarchy of
Abraham Maslow is
(i) safety need
(ii) belongingness need
(iii) self-actualisation need
(iv) prestige need
(h) Controlling cannot be performed without
(i) planning
(ii) organizing
(iii) directing
(iv) leadership
(i) The cheapest source of finance is
(i) debenture
(ii) equity share capital
(iii) preference share
(iv) retained earning
HS/XII/Com/Bs/25/235 [ P.T.O.
Page 5
( 4 )
(j) Which of the following markets deals in securities
with maturity of less than one year?
(i) Primary market
(ii) Secondary market
(iii) Money market
(iv) Capital market
(k) Which concept of marketing focuses on satisfaction
of customer’s need?
(i) Selling concept
(ii) Societal marketing concept
(iii) Marketing concept
(iv) Product concept
(l) Sneha wants to buy a packet of juice, as an aware
customer, how can she be sure about the quality of
juice she plans to buy?
(i) ISI mark
(ii) FPO mark
(iii) Hallmark
(iv) Agmark
HS/XII/Com/Bs/25/235 [ Contd.
Page 6
( 5 )
(m) The obligation of a subordinate to properly perform
the assigned duty is called
(i) authority
(ii) responsibility
(iii) accountability
(iv) decentralization
(n) Treasury bills are basically
(i) an instrument to borrow short-term funds
(ii) an instrument of capital market
(iii) an instrument to borrow long-term funds
(iv) None of the above
(o) Which method of training helps workers learn while
working with supervisors?
(i) Apprenticeship training
(ii) Induction training
(iii) Job rotation
(iv) Coaching
HS/XII/Com/Bs/25/235 [ P.T.O.
Page 7
( 6 )
2. State any one characteristic of management. 1
3. What is the objective of fatigue study? 1
4. “Rise in the income of people results in increase in
demand.” Identify the kind of business environment. 1
5. State one point of difference between advertising and
personal selling. 1
6. What is meant by consumer protection? 1
7. Which type of communication is concerned with the
transmission of rumours? 1
8. Name any two techniques of sales promotion. 1
9. Which source of recruitment invites fresh and new talent
to the organization? 1
10. Define ‘management as multidimensional’. 1
11. Define financial planning. 1
12. Explain in brief any three instruments of money market. 3
Or
Distinguish between money market and capital market.
13. Distinguish between functional structure and divisional
structure. 3
HS/XII/Com/Bs/25/235 [ Contd.
Page 8
( 7 )
14. Mr. Sahai is working as the CEO of Human Care Ltd. At
what level does he work in the organization? State any
two functions he will be performing as the CEO in the
organization. 3
15. Explain in brief any three features of a good brand name. 3
16. State the redressal agency the consumer can approach in
the following situations : 3
(a) The value of defective goods is T 53 lakh.
(b) Arman purchased a medicine from a chemist but did
not check the expiry date. He consumed the expired
medicine and had to undergo surgery where the
hospital bill was T 17 lakh.
(c) Reena filed a case in the State Commission but was
not satisfied with the judgement.
17. Explain the following principles given by F. W. Taylor : 4
(a) Science, not rule of thumb
(b) Harmony, not discord
18. Briefly explain any two dimensions of business
environment. 4
19. “Stock exchange not only contributes to the economic
growth, but also performs many other functions.” Explain
any four such functions. 4
20. Explain briefly any five measures to overcome the barriers
to communication. 5
Or
Explain any five non-financial incentives.
HS/XII/Com/Bs/25/235 [ P.T.O.
Page 9
( 8 )
21. Which source of recruitment is more economical? Explain
any four advantages of this source. 5
Or
Explain in brief the procedure for selection of employees.
22. Explain any five factors which are to be considered at the
time of determining the working capital of the business. 5
Or
Explain any five factors affecting dividend decision.
23. Explain any six features of planning. 6
Or
Explain in brief the planning process.
24. “Controlling is an indispensable function of
management.” Do you agree? Give five reasons in support
of your answer. 6
Or
Explain the steps in the process of controlling.
25. Explain in brief any six factors influencing the price of a
product. 6
Or
“Consumers are the kings and hence they need to be
always served with the best. Enjoy your right on this
World Consumer Rights Day.” In this regard, state the
rights of a consumer.
HHH
HS/XII/Com/Bs/25/235 K25—3850
Page 10
AglaSem Earn While You Learn Program!
Share your recent question papers with us and get paid!
अपने हाल के न प हम भेज और कमाएँ!
To participate, email us with the following details:
भाग लेने के लए हम न न ववरण के साथ ईमेल कर:
- Your Name
- Your Class
- Your Board
- Details of the Question Papers you have
आपके पास उपल ध न प का ववरण
Our team will reach out to you with the next steps.
हमार ट म आगे क या के लए आपसे संपक करे गी।
Email: support@
Page 11
Study Materials
Notes
Model Papers Class 6 Notes
Sample Papers Class 7 Notes
Half Yearly Sample Papers Class 8 Notes
Class 9 Notes
Important Resources
Class 10 Notes
Periodic Table
Class 11 Notes
Writing Skills / Formats
Maps of India / World Class 12 Notes
Books and Solutions
NCERT Books
NCERT Book Solutions
HC Verma Chapter Wise Solutions
RD Sharma Solutions
CGBSE Solutions