DU SOL B.Com Question Paper 3rd Year 2018 Business English

This question paper contains 7 printed pagesl

Your Roll No.

6830

B.Com/ttl GI

BUSINESS ENGLISH

(c-il5)

Time : 3 Hours
Maximum Marl<s : 100

(ll'ri1s 1'str7 Roll No. on the top innediatell,
on receipt oJ. this quesrion paper.)

Attempt lil questions.

Do all parts of a question together.

l. Write short notes in about 50 words each on any
five of the
following :
5x3=15

(o) Business Negotiation
(b) Semanric Noise
(c) Rhetoric

(d) Kinesics

(e) Oral Presentation

$ Ethnocentricism

P.T.O.

(2) 6830

€) Group Discussion

(h) Inappropriate Media

(,) Gender.

Answer any three of the following questions in about 100 words

each : 3x5:15

(a) What do you understand by the term 'emphatic
listening'?

(b) State the significance of e-correspondence in business

communication.

(c) Define glass ceiling in the business context.

@ Discuss four barriers to effective business

communication.

(e) Discuss three
.differences
between Memo and Letter.

3. Answer the following questions in about 150 words each : 2x9:18

(a) Paralanguage makes communication more meaningful than

words. Do you agree ? Give reasons in favour of your

argument with examples.

(3) 6830

Or

How do cultural variables affect business practices ? Give

examples to elucidate your point of view.

(b) Define Business Communication. How is business

communication different from other communication that

we do every day ? Give examples.

Discuss the role of internet in business communication.

Give examples.

4. Answer the llollowing questions : 2x8=16

(a) Write the minutes of the Meeting of the editors of
Macmillan Publishing Ltd., New Delhi where they

deliberated on the proposals received for the books and

finalized the proposals which they found to be fit for

publishing according to the guidelines of the company.

Or

Draft a public notice to be put in notice board of the

entrance of your office mentioning the change in timings

of the public dealing of your office. Mention the name

of your office.
P.T.O.

(4) 6830

(b) Draft a report of an enquiry into the charges of sexual

harassment against a male employee.

Or

You have applied,for the post of an HR Executive in a

Haier India Ltd. Write a letter to an English teacher of

your college, asking her/him if you can use her/his name

as a reference.

Answer the following questions : 2x8:16

(a) Write an office circular informing the employees about

the change in timings of the Canteen services and also

the change in the rates of the food items available in

canteen.

Or

Draft a memo to an employee congratulating him/her for

thq success in acquiring a business award in one of the

recent award shows.

(b) Write a notice informing the shareholders about the

progress of your business organization it has made in the

financiaf year of 2016-17.

s) 6830

Or

Imagine you are a IIR manager. Write an email to him

asking him to explain his request for a change of his cabin'

6. Do as directed :

(a) Make sentences with any Jive of the following words/

phrases in your own words so as to bring out their meaning

in a business context : 5x l:5

Effective; socio-cultural environment; manual; memo; time

management; aggression; decoding; proposal; technical

snag.

(b) Fill in the blanks with the correct words chosen from those

siven within brackets after each sentence : 5xl:5

(i) So ................... did they fight that the enemy was

driven off. (bravelY/brave)

(ii ) It rained and the rivers were flooded.

(heavy/heavilY)

(iii) The younger man has .' moneY than

his brains. (more/enough)

P.T.O.

(6) 6830

(t]') Everything happened " as was contem'

plated. (exact/exactlY)

(v) Being .......... he resigned'

(overwhe lmed/d issatisfi ed)

verb given
(c) Fill in the blanks with the correct form of the

in brackets '
5xl=5

(,J The manager never ""' enough to
(do)
motivate his workers'

(i,) The MoU between the two Parties
(break)
and they knocked the door of the court'

diverse
(irD The proposals for office renovation were so

that the meeting for renovation could not """""""

(accommodate)
all of them.

(rv) To .................'. the functioning of the new machines'

the Director constituted a special committee'

(review)

(v) Traditional knowtedge with modern

technology can work wonders'
(combine)

(7 ) 6830

(d) Fill in the blanks with the correct phrase chosen from the

ones given below : 5xl:5

saw through; run down: ran out of; let off; looks after;

turns out.

(/) This being his first offence he was ..................... with

a fine.

(tt) His uncle ..................... him.

(iii) The factory ten thousand units per

month

(lv) On account of overwork, he is ............

(v) | ........................ the trick.

6830
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