Goa Board Class 12 Question Paper June 2018 Travel Agency Operations and Ticketing _New Syllabus_

*V355* 2018 VI 13 1430 Seat No. : Time : 2 Hours TRAVEL AGENCY OPERATIONS AND TICKETING (New Syllabus) Subject Code V 3 5 5 Total No. of Questions : 5 (Printed Pages : 2) Maximum Marks : 50 INSTRUCTIONS : i) Answer each question on a fresh page. ii) Write the number of each question and sub-question. iii) All questions are compulsory. iv) Figures to the right indicate full marks. v) The question paper consist of 05 Units of 04 questions each. vi) Answer question no. 1 of each Unit in about 2 words. vii) Answer question no. 2 of each Unit in about 30 words. viii) Answer question no. 3 of each Unit in about 50 words. ix) Answer question no. 4 of each Unit in about 100 words. UNIT – I 1.1. It is the interior arrangement of an aircraft. It includes the number of seats in each class. [1] 1.2. Differentiate between Independent Inclusive tour and Escorted Inclusive tour. [2] 1.3. Describe Miscellaneous charges order and its services. [3] 1.4. Explain any 4 elements of Inclusive tour. [4] UNIT – II 2.1. An organization that produces and operates tour. [1] 2.2. How does the travel agency derive income in the form of commission. [2] 2.3. List any 3 characteristics of Inclusive tour. [3] 2.4. Explain any 4 types of UATP card. [4] V-355 -1- P.T.O.

*V355* UNIT – III 3.1. A document issued by the tour operator isexchange in which traveller receive pre-paid accommodating meals, sight seeing, trips etc. [1] 3.2. Classify the different types of tour. [2] 3.3. List any 3 functions of tour operator. [3] 3.4. Describe in detail the operation of a travel agency. [4] OR Explain in detail Thomas Cook’s contribution towards the setting of Travel Agency. UNIT – IV 4.1. A Journey that starts at the origin point to the distination entirely by air. [1] 4.2. Explain the Audit and Flight coupon of an airline ticket. [2] 4.3. Give an outline history of travel agency with reference to India. [3] 4.4. Explain any 4 functions of a travel agency. OR Why is IATA recognition considered as the most important recognition. [4] UNIT – V 5.1. Which licence is required by a travel agency to issue international ticket ? [1] 5.2. What are special fares and mention its categories ? [2] 5.3. Mr. and Mrs. Chauhan are travelling along with their children for an International tour. Suggest the discount fares and conditions applicable to them. The children are aged. [3] i) 4 months ii) 10 years iii) 25 years 5.4. Construct the routing for the following : [4] i) PA ii) AT iii) WH iv) PO ––––––––––––––––– V-355 -2-