Goa Board Class 12 Question Paper Mar 2019 Travel Formalities

V-357 (N-02)

2019 III 05 1000 Seat No.

Time : 2 Hours TRAVEL FORMALITIES

Subject Code

V 3 5 7

Total No. of Questions : 5 (Printed Pages : 3) Maximum Marks : 50

INSTRUCTIONS : (i) Answer each main question on a fresh page.

(ii) Write the number of each question and sub-question clearly.

(iii) All questions are compulsory.

(iv) Figures to the right indicate full marks.

(v) The question paper consists of 5 units.

(vi) Answer question no. 1 of each unit in about 20 words.

(vii) Answer question no. 2 of each unit in about 30 words.

(viii) Answer question no. 3 of each unit in about 80 words.

(ix) Answer question no. 4 of each unit in about 100-150 words.

Unit I

1. (1) Name the area of the arrival terminal where the checked baggage is
delivered. 1

(2) What purpose does a medical certificate serve to the airline ? 2

(3) How are the airlines equipped to handle emergencies on a flight ? 3

(4) Explain how the weather conditions can interrupt and delay airline
operations ? 4

OR

Explain the four different engines used on aeroplanes.

V-357 1 P.T.O.

Unit II

2. (1) State any one characteristic of an ideal seat on an aircraft. 1

(2) Write a short note on Visitors’ Visa. 2

(3) Which are the two ways to pass beyond the customs inspection point at

an international airport ? 3

(4) Explain the procedure to arrange for the air travel of an unaccompanied

minor. 4

Unit III

3. (1) Ms. Susanne after having collected her checked baggage, noticed that her

baggage was damaged. Mention the type of complain she has to lodge at

the airline office. 1

(2) Explain any two drawbacks of shipping excess baggage as cargo. 2

(3) How is the baggage of a passenger classified by the airline ? 3

(4) Which are the four different categories of check-in desks at busy

airports ? 4

Or

Which are the two checks done before checking in a passenger for a

flight ?

Unit IV

4. (1) Mention one area on a flight where smoking is not permitted. 1

(2) The Emirates Airlines offers special meals on a flight to its passengers on

prior request. State any two reasons. 2

V-357 2

(3) What are the measures taken by the airlines and the Governments all

over the world to combat terrorism ? (3 points) 3

(4) State four reasons when a passenger may choose to ship his excess

baggage as cargo. 4

Unit V

5. (1) Name any two items which are considered as dangerous and subject to

air transport restrictions. 1

(2) Mr. Joshi was a frequent flyer with Gulf Air and thus enjoyed certain

benefits as a frequent flyer. Mention four benefits he enjoyed because of

his association with the airline. 2

(3) Mr. Taufiq opted for travel insurance before undertaking his

international travel. Explain three reasons for opting for travel

insurance. 3

(4) What steps should a passenger take when he is involuntarily

downgraded by the airline ? 4

V-357 3 P.T.O.