Karnataka 2nd PUC Question Bank for Beauty and Wellness

Government of Karnataka
Department of School Education
(Pre-University)

QUESTION BANK

II PUC CHAPTERWISE MARKS ALLOUTMENT
TIME: 2:30 HOURS 64 –BEAUTY AND WELLNESS Max Marks: 60
UNIT Number of Marks Page
UNIT NAME
NUMBER Teaching Hours Allotted Number
1 EMPLOYBILITY SKILLS 16 12 4 - 13
1 MAKE UP SERVICES 40 23 5 -41
2 FACIAL BEAUTY SERVICES 25 20 43-58
3 SALON RECEPTION DUTIES 25 20 60-72
CREATE A POSITIVE IMPRESSION AT
4 25 15 76-88
WORKPLACE
TOTAL
2025 Board Exam Question papers
11 --- ---
(Three Papers)
--- ---

SUBJECT- BEAUTY AND WELLNESS 4

UNIT 1: - COMMUNICATION SKILLS

MULTIPLE CHOICE QUESTIONS: -

1. The stage of active listening does not contain, (AVERAGE)
(a) Receiving (b) Understanding
(c) Non-responding (d) Evaluating
2. The number of basic punctuation marks used in English is, (EASY)
(a) 10 (b) 15
(c) 12 (d) 14
3. A word used in place of a noun is called (EASY)
(a) Adjective (b) Verb
(c) Pronoun (d) Adverb
4. An example for Adjective is (AVERAGE)
(a) Small (b) Run
(c) Think (d) Eat
5. The basic parts of speech in the following is (EASY)
(a) Conjunction (b) Preposition
(c) Interjection (d) Adverb
6. The word that join two nouns, phrases or sentences are called, (AVERAGE)
(a) Conjunction (b) Verb
(c) Pronoun (d) Interjection
7. Sentence can be defined as (DIFFICULT)
(a) A group of ideas that form a complete paragraph
(b) A group of words that communicates a complete thought
(c) A set of rules that we must follow to write correctly
(d) A set of words that contains basic punctuation marks
8. The correctly punctuated sentence in the following is, (AVERAGE)
(a) Where are you going. (b) I have a pen a notebook and a pencil.
(c) I am so happy to see you! (d) This is my house.
9. The subject in the sentence, “Sujatha packed the product”. (EASY)
(a) Sujatha (b) packed
(c) product (d) the
10. The object in the sentence, “Dia & Sanjay booked a cab” (EASY)
(a) booked (b) a cab
(c) Dia (d) Sanjay

SUBJECT-BEAUTY AND WELLNESS 5

11. An example for passive voice is (AVERAGE)
(a) She wrote an email. (b) The bike was sold by Mohan.
(c) The tiger was chasing the deer. (d) Kapil made a profit on yesterday.

ANSWER THE FOLLOWING QUESTIONS: - (TWO MARKS QUESTIONS)
1. Define the term Active listening & mention it’s importance. (DIFFICULT)
2. What is a sentence? Give an example (EASY)
3. How can you define the term Phrase? Mention any two examples. (AVERAGE)
4. Differentiate between direct and indirect objects. (AVERAGE)

ANSWER THE FOLLOWING QUESTIONS: - (THREE MARKS QUESTIONS)
1. Explain the elements of communication with diagram. (AVERAGE)
2. Discuss about various factors of active listening. (DIFFICULT)
3. Explain the stages of active listening. (AVERAGE)
4. Write a note on capitalisation rules with an example. (AVERAGE)
5. List the types of supporting parts of speech with an example. (EASY)

UNIT 2: - SELF-MANAGEMENT SKILLS

MULTIPLE CHOICE QUESTIONS: -
1. Motivation is derived from the word, (EASY)
(a) ‘Motive’ (b) ‘Motion’
(c) ‘Mot’ (d) ‘Motivates’
2. The following is not a parameter to describe an individual’s personality, (AVERAGE)
(a) Self-confidence (b) Openness
(c) Neuroticism (d) Agreeableness
3. An extreme feeling of self-importance is, (AVERAGE)
(a) Narcissistic personality disorder (b) borderline personality disorder
(c) Dependent personality disorder (d) None of the above
4. Raju has feelings of emptiness, abandonment and suicide. The type of personality disorder is, (DIFFICULT)
(a) Borderline (b) Dependent
(c) Avoidant (d) Obsessive

ANSWER THE FOLLOWING QUESTIONS: - (TWO MARKS QUESTIONS)
1. List the steps to overcome personality disorders. (EASY)
2. Differentiate between Intrinsic and Extrinsic motivation. (AVERAGE)
3. Explain the meaning of personality. (EASY)
4. What is stress? and how to manage it? (AVERAGE)

SUBJECT- BEAUTY AND WELLNESS 6

ANSWER THE FOLLOWING QUESTIONS: - (THREE MARKS QUESTIONS)
1.List the ways to maintain positive attitude. (EASY)
2. How to become result oriented, explain. (DIFFICULT)
3. Discuss the importance of goal setting. (AVERAGE)
4. Explain the steps towards self-awareness. (AVERAGE)
5. Describe about FFM (Five Factor Model) with neat sketch. (AVERAGE)

UNIT 3: - INFORMATION AND COMMUNICATION TECHNOLOGY SKILLS

MULTIPLE CHOICE QUESTIONS: -
1. The Spreadsheet software among the following is, (EASY)
(a) Impress (b) Microsoft Excel
(c) Libre office writer (d) Libre office base
2. A _______ is an arrangement of cells in a horizontal manner. (AVERAGE)
(a) column (b) row
(c) cell (d) worksheet
3. The file extension of spreadsheet software is, (EASY)
(a) .ods (b) .odb
(c) .opt (d) .odt
4. The correct order of steps for entering data in a spreadsheet is: (DIFFICULT)
(a) type the data, click the cell and press Enter. (b) click the cell, type the data and press Enter.
(c) press Enter, click the cell and type the data. (d) click the cell, press Enter and type the data.
5. The default alignment of numbers in a cell is, (EASY)
(a) Left aligned (b) Right aligned
(c) Center aligned (d) Randomly aligned
6. The shortcut key to underline text in a spreadsheet is (EASY)
(a) Ctrl+B (b) Ctrl+I
(c) Ctrl+L (d) Ctrl+U
7. The feature used to perform addition in spreadsheets is, (AVERAGE)
(a) Format option (b) Charts
(c) Graphs (d) Formula
8. The Sort option is available under the tab, (EASY)
(a) Data (b) File
(c) Format (d) Style
9. The Protect spreadsheet option is available under the menu, (AVERAGE)
(a) Data (b) File
(c) Format (d) Tools

SUBJECT-BEAUTY AND WELLNESS 7

10. The following is not an example for presentation software, (AVERAGE)
(a) Libre office calc (b) MS power point
(c) Google slides (d) Apple keynote
11. The correct step to save a presentation is (AVERAGE)
(a) File>Save As>Type file name>Save (b) File>Open>File name>Open
(c) File>Template>Save as Template (d) File>Close>Save>OK
12. The step to close a presentation is, (AVERAGE)
(a) File>Save As>Type file name>Save (b) File>Exit
(c) File>Close (d) File>Export
13. The procedure for printing a presentation is (AVERAGE)
(a) File>Print (b) File>Print>Handout
(c) File>Print>Handout>OK (d) File>OK
14. The shortcut key to get the new slide in the impress is (EASY)
(a) Ctrl+M (b) Ctrl+ N
(c) Ctrl+ L (d) Ctrl+ U

ANSWER THE FOLLOWING QUESTIONS: - (TWO MARKS QUESTIONS)
1. List popular spreadsheet softwares. (EASY)
2. Differentiate between Worksheet & Workbook. (AVERAGE)
3. Discuss the advantages of presentation software. (AVERAGE)
4. List various presentation softwares (EASY)
5. Mention the steps to insert an image in the impress software. (DIFFICULT)

ANSWER THE FOLLOWING QUESTIONS: - ( THREE MARKS QUESTIONS)
1. Explain the components of spreadsheet. (AVERAGE)
2. Discuss the three ways for high lighting the text in the spreadsheet. (AVERAGE)
3. Explain the steps to protect a spreadsheet with password. (DIFFICULT)

UNIT 4: - ENTREPRENEURSHIP SKILLS
MULTIPLE CHOICE QUESTIONS: -
1. The word ‘Entrepreneur’ is derived from the French word, (EASY)
(a) Entrepreneurship (b) Entreprendre
(c) Entrepren (d) Entrenum
2. Shravan tries new ideas as a tailor in a garment factory. He is a/an ____ (AVERAGE)
(a) Entrepreneur (b) Wage employed person
(c) Labourer (d) Unskilled worker
SUBJECT- BEAUTY AND WELLNESS 8

3. Prashant works for Surabhi, who is a businesswoman. Prashant is an ____ (AVERAGE)
(a) Entrepreneur (b) Wage employed person
(c) Skilled worker (d) Businessman
4. The ability to continue to do something, even when it is difficult is called ____________. (AVERAGE)
(a) Initiative (b) Organizational skills
(c) Perseverance (d) Decisiveness
5. The ability to act in a situation before others do is ______________. (AVERAGE)
(a) Initiative (b) Organizational skills
(c) Perseverance (d) Decisiveness
6. The ability to work with others is ______________. (EASY)
(a) Organizational skills (b) Interpersonal skills
(c) Initiative (d) Perseverance

ANSWER THE FOLLOWING QUESTIONS: - (TWO MARKS QUESTIONS)
1. Write the characteristics of an Entrepreneurship. (EASY)
2. Discuss the qualities that motivate an entrepreneur. (AVERAGE)
3. List the Environmental barriers to an Entrepreneurship. (AVERAGE)
4. Mention the schemes, the Indian Government has come up to help small scale entrepreneurs to gain capital.
(AVERAGE)
ANSWER THE FOLLOWING QUESTIONS: - (THREE MARKS QUESTIONS)
1. Explain the qualities of a successful Entrepreneur. (DIFFICULT)
2. Explain any three types of Entrepreneurs. (AVERAGE)
3. List the major functions performed by an Entrepreneur. (EASY)
4. Discuss about attitudes of an Entrepreneur. (AVERAGE)
5. What is Time management? and what it includes? (AVERAGE)
6. Define the following (a) Goal setting
(b) Efficiency (c) Managing quality (AVERAGE)

UNIT 5: - GREEN SKILLS
MULTIPLE CHOICE QUESTIONS: -
1. UNEP stands for (EASY)
(a) United Nations Environment Program
(b) United Nations Entrepreneur Program
(c) United Nepal Environment Program
(d) Under North American Environment Program

SUBJECT-BEAUTY AND WELLNESS 9

2. Rita’s children fall sick very often. They have cold and cough every month. What should Rita do?
(AVERAGE)
(a) Grow organic food in kitchen garden
(b) Use air purifiers with HEPA filters
(c) Keep them inside the house all the time
(d) Paint her house with non-VOC paint
3. Jaanvi’s children have grown up. They have a lot of clothes that are too small for them now. What
should Jaanvi do with these old clothes? (AVERAGE)
(a) Throw them in the trash can
(b) Burn them
(c) Keep using them even though they are too small
(d) Donate them or make bags out of them
4. The Government of India launched the National Action Plan on Climate Change (
NAPCC) in (EASY)
(a) June 2003 (b) June 2008
(c) June 2010 (d) July 2008
5. There is a garbage bin in your canteen and it, generally, gets filled beyond capacity every day. What should
you do? (AVERAGE)
(i) Ask the canteen management to get a bigger bin
(ii) Suggest ways to reduce the amount of garbage collected
(iii) Throw garbage on the floor and walk away
(iv) Talk to your friends about the problem
(a) (i), (ii), (iii) (b) (i), (ii)
(c) (i), (iii), (iv) (d) (i), (iv)
6. In a steel factory, a lot of utensils are being made. The manager finds a number of defective pieces,
which have to be discarded. How can the person minimize the waste? (AVERAGE)
(a) Give it to kabaadiwala or scrapdealer (b) Dump it in a landfill site
(c) Send it back to the production line — to be melted (d) Sell it in market

ANSWER THE FOLLOWING QUESTIONS:- ( TWO MARKS QUESTIONS)
1.List the benefits of green jobs. (EASY)
2. Define the term Ecosystem & mention it’s importance. (AVERAGE)

ANSWER THE FOLLOWING QUESTIONS:- ( THREE MARKS QUESTIONS)
1.Explain about Green jobs in various industries/sectors. (AVERAGE)
2. How to minimize the waste & pollution, Explain. (DIFFICULT)

SUBJECT- BEAUTY AND WELLNESS 10

UNIT 1: MAKE UP SERVICE
SESSION 1: BASIC SKIN TYPES AND SKIN TONES
Learning key points:
• List various types of skin
• Explain Skin tone and undertone

I. Multiple Choice Questions: MCQ
1. The PH of the normal skin ranges from (EASY)
a) 5.5 to 5.8 b) 6.5 to 7.5
c) 4.5 to 3.5 d) 2.5 to 3.4
2. Dry skin is due to the lack of (EASY)
a) Heat b) Cold
c) Lubrication d) Nutrient

II. Answer the following questions. (Two- mark questions)
1. State the characteristics of dry skin (EASY)
2. What are the characteristics of normal skin? (EASY)
3. Write a short note on skin tone. (AVERAGE)
4. What are the characteristics of Allergic and Sensitive skin? (EASY)
5. State features of oily skin. (EASY)
6. Define Undertone. (EASY)
7. How do you determine undertone of a client? (AVERAGE)
III. Answer the following questions. (Three-mark questions)
1. Write the difference between Dry skin and Normal skin. (AVERAGE)
2. Write the characteristics of Matured skin. (AVERAGE)
IV. Answer the following questions. (Six-mark questions)
1. Which are the basic skin types? explain each of them. (EASY)

SESSION-2: - MAKE UP PRODUCTS
Learning key points:
• List various products required for make up
• Identify various types of foundation
• State the purpose of using Mascara, eyeliner, lipstick etc.
Multiple Choice Questions: MCQ
1. Foundation is used to E
a) Removes dead cells b) Moisturize the skin
c) Provide shading effect d) Achieve smooth and even complexion

SUBJECT-BEAUTY AND WELLNESS 11

2. Cream foundation is suitable for E
a) Oily skin b) Matured skin
c) Combination skin d) Normal or Dry skin
3. Powder blush is suitable for E
a) Oily skin b) Normal skin
c) Allergic skin d) All of the above
4. Stick foundation suited best skin is A
a) Normal skin b) Combination skin
c) All skin types d) Dry skin
II. Answer the following questions. (Two- mark questions)
1. Name some commonly used make up products E
2. List the types of eye shadow E
3. What are the types of Mascara? A
4. Write the uses of blush E
5. what is the role of eyeliner in makeup? E
6. what is the role of foundation in makeup? A
7. write a short note on blush D
8. write a short note on eye shadow. A
9. Why should we avoid cream eye shadows in hot weathers? A
10. How to choose the right make up brush E
11. Define Concealer E
12. What are the uses of Matte foundation? D
13. Write the uses of Waterproof foundation. A
14. What is Liquid foundation? E
15. Write the role of foundation primer in makeup. A
16. What is baked eye shadow? E
III. Answer the following questions. (Three-mark questions)
1. Name the types of foundations. E
2. Explain about cream blush A
3. List commonly used eyeliner E
IV. Answer the following questions. (Six-mark questions)
1. Which are the types present in foundation? which type of foundation Is best suited for oily skin.
Explain. A

SUBJECT- BEAUTY AND WELLNESS 12

SESSION-3: SELECTION AND APPLICATION OF MAKE UP
Learning key points:
• Suggest suitable make up based on the skin type and occasion
• Select and apply right kind of foundation based on the skin type.
I. Multiple Choice Questions: MCQ
1. The features of cheeks and eyes enhance that the cosmetic is E
a) Primer b) Compact
c) Blusher d) Foundation
2. It is help conceal and set the foundation and prevent shine and smearing of the underlying make up. A
a) Loose powder b) Blusher
c) Concealer d) Highlighter
II. Answer the following questions. (Two- mark questions)
1. List the benefits of loose translucent powder. E
2. Name the types of Blushes. E
III. Answer the following questions. (Three-mark questions)
1. Write the steps applying lipstick E
2. Explain how apply Concealer? E
3. Explain how apply Mascara? A
4. How do you apply foundation? A
5. How do you Apply eyeliner? E
6. How do you Apply eye shadow? E
IV. Answer the following questions. (Six-mark questions)
1. Explain the method of applying face powder/loose powder D

SESSION-4 THE COLOUR WHEEL
Learning key points:
• State the importance of colour wheel in the make up
• Distinguish between primary, secondary, and tertiary color
I. Multiple Choice Questions: MCQ
1. The colour that are found next to each other are called as A
a) Complementary colour b) Analogous colours
c) Both (a) and (b) d) Neither (a) nor (b)
2. Red, yellow, and blue is ---- Type of colour A
a) Primary colour b) Secondary colour
c) Tertiary colour d) Complementary colour

SUBJECT-BEAUTY AND WELLNESS 13

3. This is the term coined to the combination of any hue with the addition of pure gray. D
a) Color b) Tint
c) Shade d) Tone.
4. Colour with blue or red Undertones A
a) Cool colour b) Warm colour
c) Complementary colour d) Tint
II. Answer the following questions. (Two- mark questions)

1. Write the primary colour? A
2. Define Tint? E
3. What are the warm colours? E
4. Write the difference between Warm colour and cool colour D
5. What is complementary colour ? E
III. Answer the following questions. (Three- mark questions)
1. What are primary, secondary and teritiory colours? A
2. Describe the terms Hues, Tint,Shade, Tone. A
3. Write old jewelery trick E
IV. Answer the following questions. (Three- mark questions)
1. Write a note on colour wheel. A

SESSION-5 BASIC BINDI DESIGN
Learning key points:
• List various Bindi designs and suggest suitable Bindi design to the client
I. Multiple Choice Questions: MCQ
1. This bindi design looks best shaped faces on square length and heart shaped faces E
a) Flower style bindi b) Tribal style bindi
c) Half-moon style bindi d) Party wear bindi
2. This is a simple bindi design looks beautiful when worn with Embroidery kurti and salwar.
a) Party wear bindi b) Flower style bindi
c) Sun style bindi d) Designer bindi
II. Answer the following questions. (Two- mark questions)
1. Define tribal style Bindi. E
2. Define Snake style Bindi. E
III. Answer the following questions. (Three- mark questions)
1. Name different Bindi design. A

SUBJECT- BEAUTY AND WELLNESS 14

SESSION 6 DRAPPING
Learning key points:
• Drape saree using Nivi style
• Drape lehenga and dupatta
I. Multiple Choice Questions: MCQ
1. South Indians wear saree in this style. E
a) V-pallu saree b) Half saree
c) Wrist saree d) Maharani style saree
2. V-pallu style of saree is mostly weared by which state. E
a) Andhra Pradesh b) Gujarati style
c) Maharastra d) Delhi
3. Dupatta is wrapped around waist this style is used in E
a) South India b) North India
c) Gujarati d) Rajasthani
II. Answer the following questions. (Two- mark questions)
1. How to drape V pallu saree? A
2. How to drape half saree? A
III. Answer the following questions. (Three- mark questions)
1. Explain how do you Drape a Saree in Nivi Style or Air hostess Style? D
2. How to drape a Lehenga Dupatt A
I. Multiple Choice Questions: MCQ
1. South Indians wear saree in this style. E
a) V-pallu saree b) Half saree
c) Wrist saree d) Maharani style saree
2. V-pallu style of saree is mostly weared by which state. E
a) Andhra Pradesh b) Gujarati style
c) Maharastra d) Delhi
3.Dupatta is wrapped around waist this style is used in E
a) South India b) North India
c) Gujarati d) Rajasthani
II. Answer the following questions. (Two- mark questions)
1. How to drape V pallu saree? A
2. How to drape half saree? A
III. Answer the following questions. (Three- mark questions)
1. Explain how do you Drape a Saree in Nivi Style or Air hostess Style? D
2. How to drape a Lehenga Dupatt A

SUBJECT-BEAUTY AND WELLNESS 15

SESSION-7 MAKE UP REMOVAL METHOD
I. Multiple Choice Questions: MCQ
1. This cleansing technique provides clean and refreshed skin complexion. E
a) Wipes b) Toner
c) Cold cream d) Cleansing oil
2. Pre-step to cleansing to remove make up and refresh the skin complexion A
a) Concealing b) Moisturizing
c) Waxing d) Steaming
3. This cream is an emulsion of mineral oil, water and wax A
a) Cleansing oil b) Cold cream
c) Micellar water d) Toner
II. Answer the following questions. (Two- mark questions)
1. List commonly used methods to remove make up A
III. Answer the following questions. (Three- mark questions)
1. Explain make up removal techniques A

UNIT 2: BASIC DEPILATION SERVICE
SESSION 1: FACIAL STEAMER
Learning key points:
• State the importance of facial steaming
• List the benefits of steaming
I. Multiple Choice Questions: MCQ
1. Benefit doing steaming is E
a) Open skin pores
b) Control Wrinkles
c) Thickness of skin
d) Creaks the skin
2. It is the one of the methods to remove impurities bacteria and dirt from pores A
a) Washing face
b) Steaming
c) Deep cleansing
d) By facial machine
II. Answer the following questions. (Two- mark questions)
1. Mention the benefits of steaming A
2. How to Steam Face. E

SUBJECT- BEAUTY AND WELLNESS 16

SESSION 2: ELECTRICAL FACIAL SKIN TREATMENT
Learning key points:
• Define cosmetic electrotherapy
• List various cosmetic electro therapy methods
• Use electric brush for the skin treatment
• Describe galvanic electro facial skin treatment
II. Multiple Choice Questions: MCQ
1. The electrical facial treatment is also called as: D
A) Galvanic treatment B) Cosmetic electrotherapy
C) High-frequency treatment D) Faradic treatment
2. Which tool is best suited for deep cleansing? A
A) Electric brush B) Foundation brush
C) Cotton pad D) None of the above
3. Which type of electric current is used in Galvanic electro-facial skin treatment? A
A) Alternate Current (AC) B) Direct Current (DC)
C) Combination of AC and DC D) None of the above
4. Why is an acidic solution applied to the skin before the galvanic treatment? A
A) To close the skin pores B) To open up the skin pores
C) To reduce the blood circulation D) All of the above
5. The lymphatic drainage facial machine helps to: D
A) Improve circulation
B) Reduce swelling
C) Reduce general congestion
D) All of the above

6. Which treatment is used to remove dead skin cells of a thicker skin? E
A) Ultrasonic exfoliation
B) Facial steaming
C) Galvanic treatment
D) None of the above

7. This is not advisable to the people with varicose veins E
A) Soft bristles brush
B) Electric brush
C) Round brush
D) Pointed brush

SUBJECT-BEAUTY AND WELLNESS 17

II. Answer the following questions. (Two- mark questions)
1. what do you mean by ‘Cosmetic electrotherapy’? E
2. what are electric brushes? E
3. Write the Contra-indications for electric brush A
4. what is galvanic electro facial skin treatment. E
5. How do you carry out galvanic electro facial treatment.? A
6. What are the Contra-indications galvanic electro facial treatment? A
7. How do you perform Microdermabrasion Or Ultrasonic Exfoliation D
8. What are the Contra-indications for Ultrasonic Exfoliation? A

III. Answer the following questions. (Three- mark questions)
1. Name the equipment used for deep Cleansing E
2. How to choose a right electric brush. E
3. Which treatment removes wastes toxins and excess fluid from cells A
4. Write the benefits of electric brush. E
5. Write the advantages and dis advantages of electric brush A
IV. Answer the following questions. (six- mark questions)
1. What is cosmetic electrotherapy? Name some types of skin care treatment A
2. Name the classification of cosmetic electrotherapy E
3. Briefly explain about using an electric brush E
4. What is Ultrasonic Exfoliation? How do you carry on this treatment? D

SUBJECT- BEAUTY AND WELLNESS 18

UNIT 3: SALON RECEPTION DUTIES
SESSION 1: CLIENT CARE
Difficulty Easy Average Difficult
Level 30% 50% 20%

Learning key points:
• Book appointments and maintain the register;
• Gather required information from customers too book an appointment;
• Handle clients and cater to their needs efficiently; and
• Maintain a professional attitude and pleasant behavior towards clients.

I. Multiple Choice Questions: MCQ

1. A salon receptionist main task in to the phone calls and E
a] Book appointments
b] Technical methods
c] Organising skills
d] Positive behaviour
2. Most of the salon are hard copies in register to record the E
a] Technical methods
b] Appointments
c] Technical breakdown
d] Methods of computer
3. What is a positive self-image to maintain a placing and attractive appearance A
a] Wearing clean clothes
b] Wearing clean footwear
c] Avoid too much of jewelry
d] All of the above
II. Answer the following questions. (Two- mark questions)
1. How to book appointments? E
2. How to handle the client E

SUBJECT-BEAUTY AND WELLNESS 19

III. Answer the following questions. (Three-mark questions)
1. What are the main responsibilities of a receptionist? A
2. How to schedule a client an appointment A
IV. Answer the following questions. (Six-mark questions)
1. Explain personal grooming. A
2. Write the steps of recording medium of book appointment. E
3. Explain why dealing calls D
4. Explain guidelines for book an appointment D

SESSION 2: MAINTAIN THE RECEPTION AREA
Difficulty Easy Average Difficult
Level 30% 50% 20%

Learning key points:
• Maintain the reception and adjacent area in neat and tidy a manner;
• Maintain the records properly and follow correct filing and strong procedures.

I Multiple Choice Questions: MCQ

1. This is a great idea to present the produced to the customers E
a] Front desk
b] Retail area
c] Storage area
d] Waiting area
2. The record should be neatly and chronologically kept in the files E
a] Retailer
b] front desk
c] Waiting area
d] Storage area
2. The record should be neatly and chronologically kept in the files A
a] Retailer
b] front desk
c] Waiting area
d] Storage area

SUBJECT- BEAUTY AND WELLNESS 20

3. Which od these items is required for a salon A
a] Service menu
b] Telephone
c] Newspaper magazine
d] All of the above
II. Answer the following questions. (Two- mark questions)
1. What is storage area? E
III. Answer the following questions. ( Three mark questions)
1. Explain about retail area E
2. Explain about storage area A
3.Explain about waiting area E
SESSION-3: PROCESS PAYMENTS
Difficulty Easy Average Difficult
Level 30% 50% 20%

Learning key points:
• Process payments in all the forms, cash, card, online, etc.
• Produce invoices accurately using manual and computerized billing systems:
• Reconcile payments with billing done at the end of the shift:
• Calculate applicable taxes correctly and explain the components of the charged invoice to the
customer: and
• Handover money and receipts to authorized personnel at the end of the shift.

I Multiple Choice Questions: MCQ

1. Who provide the details of the service at the reception area E
a] Beauty therapist
b] Receptionist
c] Salon manager
d] Salon owner
2. Who book the appointments for client E
a] Salon manager
b] Salon owner
c] Receptionist
d] Beauty therapist

SUBJECT-BEAUTY AND WELLNESS 21

3. It is important for positive self image to maintain a pleasing and attractive appearance D
a] Grooming
b]Loyalty
c] Impression
d] Treatment
4. This is a awarded when products and services/treatments are bought by the clients A
a] Loyalty card
b] Dabit card
c] Importance to the client
d] Positive imprassion
5. It is the payment types of the salon E
a] Cash
b] Debit card
c] Credit card
d] All of the above

6.Who is keep the place in order and handle the customers A
a] Salon receptionist
b] Worker
c] Whole saler
d] Manger
7. Which place to create a positive impression E
a] Reception area
b] Service area
c] Payment area
d] Empty area

II. Answer the following questions. (Two- mark questions)

1.Wright procedure for book appointment A
2. What are the meterials required for scheduling an appointment D

III.Answer the following questions. ( SIX mark questions)
2. Explain appointment procedure steps and reception area procedure steps.

SUBJECT- BEAUTY AND WELLNESS 22

UNIT 4: CREATE A POSITIVE IMPRESSION AT WORKPLACE

Difficulty Easy Average Difficult
Level 30% 50% 20%

Learning key points:
• Explain the code of conduct for a beauty therapist;
• State the importance of professional skills like decision making, problem solving, planning,
time management and customer centricity for your role;
• Describe the importance of language skills and
• Communicate effectively at the workplace.

I Multiple Choice Questions: MCQ

1. A client working into the salon will expect a salon E
a] Well Organised
b] Clean and teddy
c] Comfortable environment
d] All of the above

15. When clients like to feel comfortable and relaxed while D
a] Having their treatments
b] Encouraging client
c] Competence
d] Communicating
2. This is a caring environment of the salon E
a] Be punctual
b] Time explaining
c] Apologies to the inconvenient
d] All of the above
3. This process of conveying a message to consider to the complete only when the person receiving
the message has fully understood the message process of D
a] Communication
b] Major components

SUBJECT-BEAUTY AND WELLNESS 23

c] Methods of speech
d] Information
4. It is the important that you use good---------to provide I standard of customer service A
a] Telephone techniques
b] Custom service
c] Communication
d] Optioning
5. Communicating by telephone is E
a] Speak clearly
b] Clear voice
c] Volume
d]All of the above
6. Telephone communication is approximately words are D
a] 25%to75
b] 85% to 100
c] 70% to 85%
d] 10% to 25%
7. This induces withdrawal symptom like anxiety trembling forgive headache depression A
a] Alcohol
b] Tobacco
c] Gutka
d] ill-effects
8.It is a major reason for oral cancer which affect mouth tongue A
a] Alcohol
b]Tobacco
c]Gutka
d]Disease
9. Gutkha sachet contains ----------chemical including 50 that case cancer D
a]4000
b] 1000
c]5000
d] 3000
10.This is a drawbacks to use spelling lumps rough spots and gums are in other place in red the
mouth is having this A
a] Gutka

SUBJECT- BEAUTY AND WELLNESS 24

b] Alcohol
c]Tobacco
d]Depression
11.It is the tendency in which on consume--------- to coke with difficulties or avoid the feeling
sadness A
a] Tobacco
b] Depression
c] Alcohol
d] Gutka
12. How to be an effective team member A
a] Good communication
b] Clear job role
c]Sense of humour
d]All of the above

II. Answer the following questions. (Two- mark questions)

1.Write about salon staff room A
2.Write providing a carrying environment of the salon for client E
3.Right answer in the telephone A
4.What is the communication A
5.Write About words D
6.What is body language A
7. How is Answering the call properly for the client E
8.Let me know responding about the customer needs in the salon E
9.What is wavelength D
10.What is code of conduct E
11.What is the habit should avoid for healthy life E
12. What Is alcoholism E
13.Why do not take tobacco E
14.What is the drawbacks of gutka E

III. Answer the following questions. ( Three mark questions)

SUBJECT-BEAUTY AND WELLNESS 25

1.Plan about reception area in the salon A
2.Write the voice communication while speaking telephone with the client A
3.Write the steps of body language A
4.Explain telephone communication difficulties D
5.Explain Ways of reduce difficulties of telephone A
6.Write the steps of efficiently of answer in the telephone E
7.How to resolve conflict handle contraindication with client D

IV ANSWER THE FOLLOWING QUESTIONS ( six mark questions)

1.Explain about caring environment in salon E
2.Explain communicating by telephone tips of taking E
3.Explain taking messages in the salon A
4.Write personal telephone call ethics for the staff E
5. Explain about alcoholism E
4.Explain about tobacco E
5.Explain work effectively as part of the team A
5.Explain how to be effective team members in the team D
6.Explain 6 to 8 points remainder of the client D

EXAM 1

Instructions:
1. This Question paper consists of 37 objective and subjective types of questions and follow
the instructions.
2. Figures in the right hand margin indicate maximum marks for the questions and the
number of questions to be attended.
3. The maximum time for answering the paper is given at the top of the question paper. It
includes 15 minutes for reading the question paper.
4. This question paper is prepared for 60 marks. During evaluation, marks obtained by the
student will be converted into 50%.
5. For PART-A questions, only the first written answers will be considered for evaluation.

SUBJECT- BEAUTY AND WELLNESS 26

6. This question paper consists of questions related to “Employability Skills”. These
questions are given in English version only. Answer these questions in English only.

PART – A

I. Choose the correct answer : (10 × 1 = 10)
1) The object in the sentence “The children played football” is
a) The children b) Played
c) Football d) Children played
2) An example for interjection is
a) wow! b) an
c) the d) and
3) The features of cheeks and eyes enhance that the cosmetic is
a) Primer b) Compact
c) Blusher d) Foundation 65 (NS) -8-
4) Stick foundation suited best skin is
a) Normal skin b) Combination skin
c) All skin type d) Dry skin
5) This treatment removes dead skin cells to even out the skin tone.
a) Microdermabrasion b) Electro facial
c) Galvanic facial d) Electric brush
6) Benefit of doing steaming is
a) Open skin pores b) Control Wrinkles
c) Thickness of skin d) Creaks the skin
7) This machine helps to improve circulation, swelling, congestion and dull skin
a) Cosmetic electrotherapy b) Ultrasonic exfoliation
c) Electric brush d) Lymphatic drainage facial
8) This is a great area to present the products to the customers.
a) Retail area b) Front desk
c) Lounge area d) Storage area
9) Maintain professional attitude behaviour towards clients in the salon.
a) Angry b) Pleasant c) Irritation d) Disappoint
10) Main task of Receptionist is
a) Phone call b) Book appointment
c) Prompt action d) Phone call and book appointment

SUBJECT-BEAUTY AND WELLNESS 27

- PART – B

II. Answer the following questions in 1 or 2 sentences : (Any ten) (10 × 2 = 20)
11) Expand the following : (a) KVK (b) EESL.
12) Write the steps to insert an image into presentation.
13) Write any two characteristics of Allergic skin.
14) What is complementary colour?
15) Name the types of eye shadow.
16) Write the difference between warm colours and cool colours.
17) Write the benefits of electric brush.
18) Write the effects of galvanic electro facial skin treatment.
19) What is personal grooming?
20) Name the areas of responsibility of a salon receptionist.
21) Write the two characteristics of good team.
22) Write some habits that serve ill effect on human’s health.
23) Write different types of payment names.

PART – C

III. Answer the following questions in 3 or 4 sentences : (Any six) (6 × 3 = 18)
24) What is stress and how to manage it?
25) Define the following parts of speech with an example : (a) Prepositions (b) Conjunctions (c)
Pronoun.
26) Name the types of foundation.
27) Write the difference between dry skin and oil skin.
28) How to drape the V pallu saree? Explai
29) List the various types of bindi.
30) What is cosmetic electrotherapy? Name some types of skin care treatments.
31) Write the advantages and disadvantages of electric brush.
32) How will you schedule an appointment?
33) How to reduce the difficulties of communication?

PART – D

IV. Answer the following questions in 5 or 6 sentences : (Any two) (2 × 6 = 12)

SUBJECT- BEAUTY AND WELLNESS 28

34) Name the makeup removal techniques. Explain any two of them.
35) Explain the procedure of face steam.
36) Write the general guidelines of handle the clients.
37) Describe the communicating by telephone with customer.

EXAM 2

PART – A
I. Choose the correct answer. (10 × 1 = 10)
1) Every effective conversation starts with ______ .
a) Reading b) Listening
c) Questioning d) Writing
2) This is the short-cut key for "cut" option in spreadsheet.
a) ctrl + C b) ctrl + S
c) ctrl + V d) ctrl + X
3) Which type of skin is very common?
a) Allergic skin b) Normal skin
c) Matured skin d) Combination skin
4) The colours that are opposite to each other on the colour wheel are
a) Hue b) Shade
c) Complimentary colors d) Tone
5) This is a type of removing impurities, bacteria and dirt from skin pores.
a) Face washing b) Applying moisturizer
c) Deep steaming d) Face machine
6) Which is fundamental to project a positive first impression on guest in the salon?
a) Grooming b) Smiling face
c) Behaviour d) Hygiene
7) Cream blush is suitable for
a) Combination skin b) Oily skin
c) Normal skin d) Dry skin
8) Which colour can be obtained by mixing the primary colour together?
a) All types of colour b) Secondary colour
c) Tertiary colour d) Warm colour

SUBJECT-BEAUTY AND WELLNESS 29

9) About knowing client history, this is the record to be maintained.
a) Old Record b) Salon Record
c) Health Record d) Salon Service
10) Eyeliner is used to define eyelash like this.
a) To be black b) To be thick
c) To be long d) All of the above

PART – B
II. Answer the following questions in one or two sentences each (Any 10). (10 × 2 = 20)
11) What is stress?
12) List the types of Spreadsheet.
13) Write contra indications of ultrasonic exfoliation.
14) What is undertone?
15) Write the uses of water proof foundation.
16) How many types of blusher are there and what are they?
17) Define shade.
18) Which type of bindi is suitable for embroidered kurtis and salwar?
19) What is electrocosmetic therapy?
20) Write the advantages of galvanic electrofacial.
21) What are the different methods of payment?
22) What is alcoholism?
23) How will you provide a caring environment for a client in salon?

PART – C
III. Answer the following questions in three or four sentences each (Any 6). (6 × 3 = 18)
24) Write any six different types of entrepreneurs.
25) How to minimise wastage and pollutions?
26) Write the difference between dry skin and normal skin.
27) Write some commonly used makeup products.
28) Write the application of concealer.
29) Explain the old jewellery trick.
30) List the commonly used methods to remove makeup.
31) What is steaming? List the benefits of steaming.
32) Write the important responsibilities of receptionist.
33) How to be an effective team member? Explain.

SUBJECT- BEAUTY AND WELLNESS 30

PART – D
IV. Answer the following questions in five or six sentences each (Any 2). (2 × 6 = 12)
34) Explain the step by step application of loose powder.
35) Write Galvanic electrofacial skin treatment steps.
36) How will you schedule an appointment to the client?
37) How should a salon reception area be organized?

SUBJECT-BEAUTY AND WELLNESS 31

BB0013 GOVERNMENT
JUNIOR COLLAGE
01. SUJATHAMMA N C LECTURER
DEVANAHALLI BANGLURU
RURAL 562110
NN0248 - GOVERNMENT PRE
UNIVERSITY COLLEGE,
02. NALINAKSHI LECTURER RATHNAPURI, HUNASURU
TALUK, MYSURU DISTRICT -
572212
BB0039- GOVERNMENT
SHASHIKALA B INDEPENDTENT PRE-
03. (EMPLOYABILITY LECTURER UNIVERSITY COLLEGE,
SKILLS) HOSAKOTE, BANGALORE
RURAL-562114

SUBJECT- BEAUTY AND WELLNESS 32

Study Materials
Notes

Model Papers Class 6 Notes

Sample Papers Class 7 Notes
Half Yearly Sample Papers Class 8 Notes

Class 9 Notes
Important Resources
Class 10 Notes
Periodic Table
Class 11 Notes
Writing Skills / Formats

Maps of India / World Class 12 Notes

Books and Solutions

NCERT Books
NCERT Book Solutions
HC Verma Chapter Wise Solutions
RD Sharma Solutions
CGBSE Solutions