Goa Board Class 12 Question Paper 2025 Business Administration

2025 II 24 0930 Seat No.

Time : 2 Hours BUSINESS
ADMINISTRATION
Subject Code

V 4 2 1 7

Total No. of Questions : 23 (Printed Pages : 4) Maximum Marks : 50

INSTRUCTIONS : (i) There are four sections in the question paper (A, B,
C & D) consisting of 23 questions.

(ii) In Section A there are eight questions of which question
nos. 1 to 4 are Multiple Choice Questions, question nos.
5 & 6 are to be answered in one word, phrase or figure
and question nos. 7 & 8 are to be answered in one
sentence each.

(iii) Attempt all the questions however internal choice is
given for question numbers 20 and 23.

(iv) Figures to the right indicate marks allotted to each
question.

(v) Write the number of each question clearly on the
answer-book.

Section A

1. The type of employees who have the tendency to sacrifice and help others
are called ....................... . 1

• Leisure Culture

• Worth Culture

• Work Culture

• Time Culture

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2. The in-charge of store is called as ........................ . 1

• Store supervisor

• Store keeper

• Store officer

• Store executive

3. One of the personal quality of human resource manager is .................. . 1

• Grievance Handling

• Dedication

• Competency

• Crises management

4. The mode of payment in which amount get transferred from one
financial body to another financial body without involvement of a
middleman is called ....................... . 1

• Smart Card

• Debit Card

• Electronic Fund Transfer

• E-Money

5. The set of processes and infrastructure for the creation, maintenance and use
of digital identities for the purpose of access to E-governance portal. 1

6. Mr. Kumar handles tours coming into the country from overseas. What type
of tour operator he is ? 1

7. State two examples of Public Expenditure. 1

8. What is Sales promotion ? 1

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Section B

9. State any two features of Work Culture. 2

10. State any four benefits of Employee’s Training. 2

11. Explain any two advantages of Tendering Process. 2

12. Write any four basic qualities of a personnel working in Travel Agency. 2

13. Explain any two determinants of Demand. 2

14. Explain the following terms : 2

(a) Physical Hazards

(b) Moral Hazards.

Section C

15. Explain any three internal sources of Recruitment. 3

16. State any six objectives of storekeeping. 3

17. Explain any three types of Separations of worker from work place. 3

18. Explain any three steps involved in ‘Online Shopping’. 3

19. Explain the three sources of collecting Administrative Revenue by

government. 3

20. Explain any three aspects of Information Management. 3

Or

Explain any three stages involved in the process of Access Management.

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Section D

21. Explain the following components of Promotion Mix of Entertainment

Organisation : 4

(a) Publicity

(b) Personal Selling

(c) Word of Mouth

(d) Advertisement.

22. As a tour operator, which are the points to be considered while planning a

tour. (Explain any four) 4

23. Explain any four media of Advertisement. 4

Or

Explain any four principles considered for fixing price of a commodity.

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