TN 12th Question Paper 2026 Office Management and Secretaryship

FOR TN 12TH EXAM PREPARATION

TN 12th 2026
Question Paper · Office
Management
Secretaryship
EXAM YEAR TYPE SUBJECT

TN 12th 2026 Question Paper Office Management Secretaryship

Notes · Sample Papers · Previous Year Papers · Mock Tests

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No. of Printed Pages : 7
9092

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Põ» AÍÄ : 3.00 ©o ÷|µ® ] [ ö©õzu ©v¨ö£sPÒ : 90

Time Allowed : 3.00 Hours ] [ Maximum Marks : 90

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Instructions : (1) Check the question paper for fairness of printing. If there is any lack of fairness,

inform the Hall Supervisor immediately.

(2) Use Blue or Black ink to write and underline and pencil to draw diagrams.

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Note : (i) Answer all the questions.

(ii) Choose the most appropriate answer from the given four alternatives and write

the option code and the corresponding answer.

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9092 2

1. -¿uº PÀ¼U __________ GßÓ •UQ¯ Áõºzøuø¯ ÂÍUP©ÎzxÒÍõº.
(A) POSDCORB (B) (C)
CORBPOS (D) BROCSOP COPOSRB

Luther Gullick has given a keyword __________.

(a) POSDCORB (b) CORBPOS (c) BROCSOP (d) COPOSRB

2. {Ö© Pmhø©¨¤¾ÒÍ Põ¼°h[PøÍ {µ¨¦Áx __________ BS®.
(A) Pmk¨£kzxuÀ (B) £o¯©ºzuÀ
(C) JÊ[Pø©zuÀ (D) C¯USuÀ
__________ involves the process of filling positions in the organization structure.

(a) Controlling (b) Staffing

(c) Organizing (d) Directing

3. Gߣx •øÓ¯õÚ AvPõµ® ©ØÖ® ö£õÖ¨ø£ ÁÇ[S® ö\¯»õS®.
_________

(A) xøÓ¨£kzxuÀ (B) ø©¯¨£kzxuÀ
(C) AvPõµ J¨£øh¨¦ (D) £µÁ»õUPÀ
__________ is the act of assigning formal authority and responsibility.

(a) Departmentation (b) Centralization

(c) Delegation of authority (d) Decentralization

4. -Gߣx AøÚzx |hÁiUøPPøͲ® ]Ö xøÓPÍõP¨ ¤›zu»õS®.
__________

(A) £µÁ»õUPÀ (B) AvPõµ J¨£øh¨¦
(C) J¨£Î¨¦ (D) xøÓ¨£kzxuÀ
__________ is the process of grouping activities.

(a) Decentralization (b) Delegation of authority

(c) Devolution (d) Departmentation

5. C¯US|µøÁ Tmh® •i¢u |õmPÐUSÒ ö\¯»õͺ {¯©Úzøu £ØÔ
15

US uPÁÀ öu›ÂUP ÷Ásk®.
__________

(A) Á[Q (B) Aµ\õ[P®
(C) Á¸©õÚÁ›z xøÓ (D) £[Sa \¢øu
Inform the __________ within 15 days of the Board meeting about the appointment of

Secretary.

(a) Bank (b) Government

(c) Income Tax Department (d) Stock Exchange

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 2 of 7

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6. ö\¯»õͺ GßÝ® ö\õÀ £Çø©¯õÚ »zvß Áõºzøu ““ö\UP÷µmh›¯ßì““
GßÝ® Áõºzøu°À C¸¢x E¸ÁõÚx. Auß ö£õ¸Ò __________

(A) |®¤UøPUS›¯ GÊzuº (B) E¸ÁõUS£Áº
(C) ¦v¯ |£º (D) AȨ£Áº
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The word ”Secretary” has been derived from the ancient Latin word “Secretarions” which

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means :

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Confidential Writer (b) Creator

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New Person (d) Destroyer

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(A) £o¯õͺPøÍ (B) Aø©¨ø£
(C) £i¨£Áøµ (D) ÷©»õÍøµ
A good report is always __________ oriented.

(a) Workers (b) Organization

(c) Reader (d) Manager

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£µõ©›¨¦ Gߣx __________.

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(A) uµÄzuÍ ö©ßö£õ¸Ò
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(B) ö\õzx ÷©»õsø© ö©ßö£õ¸Ò a
(C) PnUQ¯À ö©ßö£õ¸Ò
(D) ö£õx ö©ßö£õ¸Ò
Purchases, Sale of an Assets, Depreciation, Scrap maintenance of a company is called __________.

(a) Database Software

(b) Asset Management Software

(c) Accounting Software
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(d) General Software

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(C) Áõ´ö©õÈ AÀ»õu ÂøÍÄ (D) SÔ¨¤h¨£hõu ÂøÍÄ
(B) SÔ¨¤mh •iøÁ

Team members work with one another to achieve a __________.

(a) Verbal outcome (b) Specified outcome

(c) Non Verbal outcome (d) Non Specified outcome

[ v¸¨¦P / Turn over

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10. öuõhº¦ ""Q÷µ¨øÁß öuõhº¦'' GßÖ® AøÇUP¨£kQÓx ?
__________

(A) •øÓ¯õÚ (B) GÊzx ÁiÁ©õÚ
(C) •øÓ¯ØÓ (D) Áõ´ö©õÈ
__________ communication is otherwise known as “grapevine communication”.

(a) Formal (b) Written

(c) Informal (d) Verbal

11. öuõÈÀ•øÓ Gߣx PÀ ©ØÖ® £°Ø] ÷uøÁ¨£k® ÷Áø»
__________

Áõ´¨£õS®.
(A) \µõ\› (B) }sh Põ» (C) SøÓ¢u£m\ (D) SÖQ¯ Põ»
Professions are occupations that require a __________ period of education and training.

(a) Average (b) Long term (c) Minimum (d) Short term

12. £» __________ ÷©®£õkPøͨ £ØÔ AÔ¢x öPõÒЮ •uÀ |£º ö\¯»º BÁõº.
(A) {v (B) µP]¯ (C) uµ (D) ö£õ¸Íõuõµ
The Secretary is the first person to learn about the many __________ developments.

(a) Financial (b) Confidential (c) Quality (d) Economic

13. CÀ EÒÍ A£õ¯[PøÍ ©v¨¤kÁuØS _Põuõµ ©ØÖ® £õxPõ¨¦a
__________

\mhzvß RÌ •u»õÎPÐUS Phø©PÒ EÒÍÚ.
(A) £o |øh•øÓPÒ (B) £o°h®
(C) £o¨ £õxPõ¨¦ (D) £o Âv•øÓPÒ
Employers have duties under health and safety law to assess risks in the __________.

(a) Work Procedures (b) Workplace

(c) Work Safety (d) Work Norms

14. , £õxPõ¨¦ uPÁÀ öuõhº¦ P¸ÂPÍõP¨ £¯ß£kzu¨£kQßÓÚ.
__________

(A) £õxPõ¨¦ •ÇUP[PÒ
(B) £õxPõ¨¦ AÔSÔPÒ ©ØÖ® ]ßÚ[PÒ
(C) £õxPõ¨¦ £Çö©õÈPÒ
(D) £õxPõ¨¦ ÁÈPõmkuÀPÒ
__________ are used as safety communication tools.

(a) Safety Slogans

(b) Safety signs and symbols

(c) Safety Proverbs

(d) Safety Guidelines

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 4 of 7

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15. Bm÷\º¨¤ß •UQ¯ PõµoPÒ, __________.

(A) \®£Í® ©ØÖ® ¤Ó £n¨ £»ßPÒ
(B) ÷\øÁ Âv•øÓPÒ ©ØÖ® {£¢uøÚPÒ
(C) {ÖÁÚzvß ¦PÌ
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Important factors of recruitment, __________.

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Salary and other monetary benefits
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Terms and conditions of service
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Reputation of the concern

(d) All of the above

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SÔ¨¦ : H÷uÝ® £zx ÂÚõUPÐUS Âøh¯ÎUPÄ®. ÂÚõ Gs 28 &US

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Note : Answer any ten questions.
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Question No. 28 is compulsory.

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16. C¯USu¼À J¸ø© GßÓõÀ GßÚ ?
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What is unity of direction ?
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17. £o¨ £õxPõ¨¦ GßÓõÀ GßÚ ?
What is Job Security ?

18. ø©¯¨£kzxuÀ GßÓõÀ GßÚ ?
What is meant by Centralization ?

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19.

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What is a Meeting ?

21. £õxPõ¨¦ «ÓÀPøÍ ÂÍUSP.
Explain Security breaches.

[ v¸¨¦P / Turn over

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22. uµÄuÍ ö©ßö£õ¸Ò GßÓõÀ GßÚ ?
What is ‘database software’ ?

23. RÌ ÷|õUQ¯ uPÁÀ öuõhº¦ GßÓõÀ GßÚ ?
What is downward communication ?

24. £õS£õhØÓ £õ¼Ú ö©õÈ GßÓõÀ GßÚ ?
What is Gender Neutral Language ?

25. ÷©õuÀ wºÄ GßÓõÀ GßÚ ?
What is conflict resolution ?

26. ÂÚÁÀ GßÓõÀ GßÚ ?
What is a Query ?

27. £o\õº £°Ø] £ØÔ GÊxP.
Write about on-the-Job training.

28. •u¾u¨ ö£mi £ØÔ SÔ¨¦ ÁøµP.
Write a note on First Aid kit.

£Sv & III / PART - III

SÔ¨¦ : H÷uÝ® I¢x ÂÚõUPÐUS Âøh¯ÎUPÄ®. ÂÚõ Gs 35 &US
Pmhõ¯©õP Âøh¯ÎUPÄ®. 5x5=25

Note : Answer any five questions. Question No. 35 is compulsory.

29. AvPõµ J¨£øh¨¤ß Snõv\¯[PøÍ GÊxP.
Write the characteristics of Delegation of Authority.

30. {Ö© ö\¯»õÍøµ £u }UP® ö\´ÁuØPõÚ Põµn[PÒ ¯õøÁ ?
What are the reasons necessary for dismissal of the Company Secretary ?

31. £vÄPÒ ©ØÖ® BÁn[PøÍ Áøµ¯ÖUPÄ®. J¸ {ÖÁÚzvØS Cx GÆÁõÖ
•UQ¯® Gߣøu TÓÄ® ?
Define records and documentation. How is it important to an organization ?

32. Áõ´ ö©õÈz uPÁÀ öuõhº¦ GßÓõÀ GßÚ ?
What is verbal communication ?

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 6 of 7

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33. öuõÈÀ•øÓ £°Ø]°ß ö£õxÁõÚ öPõÒøPPøͨ £ØÔ ÂÁõvUPÄ®.
Discuss the general principles of professional practice.

34. ö\¯»õ͸UPõÚ öuõø»÷£] ö|Ô•øÓPøÍ ÂÁ›UPÄ®.
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Converse on the telephone etiquette for a Secretary.

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State the need for Health and Safety.

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SÔ¨¦ : AøÚzx ÂÚõUPÐUS® Âøh¯ÎUPÄ®. 2x10=20

Note : Answer all the questions.

36. (A) ÷©»õsø©°ß {ø»PøÍ Â›ÁõP GÊxP.
AÀ»x
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(B) AvPõµ J¨£øh¨¤ß öPõÒøPPøÍ ÂÁ›UPÄ®.
(a) Elaborate on the levels of Management.

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Explain the principles of Delegation of Authority.

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37. (A) £o°hzvÀ £µõ©›UP¨£h ÷Ási¯ ‰ßÖ JÊUP ö|ÔPøÍ ÂÁ›UPÄ®.
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(B) wø¯ AønUS® P¸ÂPÎß ÁøPPøÍ ÂÁ›UPÄ®.
(a) Explain three basic rules of etiquette in the Workplace.

OR

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(b) Elaborate on the types of fire extinguishers.

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[ v¸¨¦P / Turn over

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