HP Board 10th Class Model Question Paper 2025 Tourism and Hospitality

HPBOSE
MODEL QUESTION
PAPERS

MODEL TEST PAPER
CLASS -10th
(TOURISM & HOSPITALITY)
TIME :- 3 HOUR MM:40
ijh{kkFkhZ ;FkklaHko vius 'kCnksa esa mRrj nsaA
Candidates are requires to give their answer in the own words as far as possible.
Marks allotted to each question are indicated against it.
fo'ks"k funsZ'k%&
Special Instructions.
I. iz'uksa ds mRrj nsrs le; tks iz'u la[;k iz'ku i= ij n'kkZbZ xbZ gS] mRrj&iqfLrdk ij ogh iz'u la[;k
fy[kuk vfuok;Z gSA
While answering your questions, you must indicate on your answer book the same
question No. as appears in your question paper.
II. mRrj&iqfLrdk dks chp&chp esa [kkyh iUuk@iUusa u NksM+Asa
Do not leave blank page/pages in your answer book.
III. mRrj laf{kIr vkSj LVhd gksuk pkfg,A
Answer should be brief and to the point.
IV. lHkh iz'ku vfuok;Z gSA
All questions are compulsory.
1 vad okys iz'uksa ds mRrj ,d 'kCn esa ;k ,d iafDr esa] 2 vad okys iz'uksa ds mRrj 20 ls 40 'kCnksa esa] 3
vadks oky iz'uksa ds mRrj 40 ls 60 'kCnksa esa nsAa
Answer the question of 1 marks in only one word or in a line, of 2 marks 20 to 40 words,
of 3 marks in 40 to 60 words.
Section-A
Q.1 Answer the following Questions:- (8*1=8)

fuEufyf[kr iz’uksa ds mŸkj nhft,%&
(1) Which department is primarily responsible foe cleaning and maintaining guest rooms in a hotel?
(a) Front Office (b) Food and Beverage
(c ) Housekeeping (d) Sales and Marketing
gksVy esa esgekuksa ds dejs dh lQkbZ vkSj j[kj[kko ds fy, eq[; :i ls dkSu lk foHkkx ftEesnkj
gksrk gS\
(a) QzaV vkWfQl (b) [kk| vkSj is;
(c) gkmldhfiax (d) fcdzh vkSj foi.ku
Q.2 What does “IPR” stands for?
(a) International Patent Rights (b) Intellectual Property Rights
(C) Individual Property Rights (d) Industrial Patent Rights
“IPR” dk D;k eryc gS\
(a) varjkZ”Vª; isVsaV vf/kdkj (b)
ckSf)d lEink vf/kdkj
(c) O;fDrxr lEifŸk vf/kdkj (d)
vkS|ksfxd isVsaV vf/kdkj
Q.3 Which of the following is an example of cultural tourism?
(a) Beach Vacations (b) Visiting historical sites and museums
(C) Adventure Sports (d) Wildlife Safaris
fuEufyf[kr esals dkSu&lk lkaLd`frd I;ZVu dk mnkgj.k gS\
(a) leqnz rV dh NqfV~V;kWa (b) ,sfrgkfld LFkyksa vkSj laxzgky;ksa dk nkSjk
(c) lkgkfld [ksy (d) oU;tho lQkjh

Q.4 What is the full form of ITC ?
(a) Information and Communication (b) Internet and Computer Technology
(c) Integrated Communication Tools (d) Information and Computer training
ITC dk iwjk uke D;k gS\
(a) lwpuk vkSj lapkj izk|ksfxdh (b) baVjusV vkSj dEi;wVj izkS|ksfxdh
(c) ,dhd`r lapkj midj.k (d) lwpuk vkSj dEi;wVj izf’k{k.k
Q.5 What makes you complete work or studies without other cheering you?
(a) Self confidence (b) Communication
(c) Self-motivation (d) Self esteem
vkidks fcuk nwljksa dh ljkguk ds dke ;k v/;;u iwjk djus ds fy, D;k izsfjr djrk gS\
(a) vkRe&fo’okl (b) lapkj
(c) vkRe&izsj.kk (d) vkRe&lEeku
Q.6 Which of the following is an essential component of tourism?
(a) Transportation (b) Accommodation
(c) Attractions (d) All of above
fuEufyf[kr esa ls dkSu i;ZVu dk ,d vko’;d ?kVd gS\
(a) ifjogu (b) vkokl
(c) vkd”kZ.k (d) mijksDr lHkh
Q.7 Which of the following is NOT an element of Communation witnin the communication
process cycle ?
(a) Channel (b) Receiver
(c) Sender (d) Time
fuEufyf[kr esa ls dkSu&lk lapkj izfdz;k pdz ds Hkhrj lapkj dk rRo ugha gS\
(a) pSuy (b) fjlhoj
(c) izs”kd (d) le;
Q.8 Hotel is a place that provides………………………
(a) Relaxation (b) Food
(c) Room (d) All
gksVy ,d ,slk LFkku gS tks---------------- iznku djrk gSA
(a) foJke (b) Hkkstu
(c) dejk (d) lHkh
Section-B
Q.2 Answer any 10 question:- (10*2=20)
fdUgh 10 iz’uksa ds mŸkj nsa%&
1. What are guest complaint? Write its type?
vfrfFk f’kdk;rsa D;k gS\ blds izdkj fy[ksaA
2. Discuss how to retain a good customer
,d vPNs xzkgd dks dSls cuk, j[ksa]bl ij ppkZ djsaA
3. Explain the meaning hospitable conduct.
vfrfFk lRdkj ds vkpj.k dk vFkZ le>k,aA
4. Explain the type of etiquette.
f’k”Vkpkj ds izdkjksa dks le>k,aA
5. List a few effective ways to motivate women at workplace.
dk;ZLFky ij efgykvksa dks izsfjr djus ds dqN izHkkoh rjhds lwphc} djsaA
6. What is the meaning of Intellectual property right?

ckSf)d lEink vf/kdkjhsa dk D;k vFkZ gS\
7. Define entrepreneur?
m|eh dks ifjHkkf”kr djsaA
8. What do you mean by self management?
Lo;a izca/ku dk D;k vFkZ gS\
9. WIPO Stands for……………..
WIPO dk iwjk uke ---------gSA
10. What is the full form of FSSAI ?
FASSAI dk iwjk uke D;k gS\

(11) Define hospitality.
vfrF; dk vFkZ ifjHkkf”kr djsaA
Section-C
Q.3 Answer any 4 question:- (4*3=12)
fdUgha 4 iz’uksa ds mŸkj nsa%&
(1) Explain the role of foreign language in hospitality industry.
vfrfFk lRdkj m|ksx esa fons’kh Hkk”kk dh Hkwfedk dh O;k[;k djsaA
(2) Write the facilities available for a woman traveler’s safety.
efgyk ;kf=;ksa dh lqj{kk vkSj laj{k.k ds fy, miyC/k lqfo/kkvksa ds ckjs esa fy[ksaA
(3) Write the different components of IPR.
vkbZihvkj ds fofHkUu ?kVdksa ds ckjs esa fy[ksaA
(4) What are the methods of communication?
Lkapkj ds rjhds D;k gSa\
Or
(5) List the function of entrepreneurs.
m|fe;ksa ds dk;ksZa dh lwph cukb,A

Syllabus & Distribution of Marks

Part – A Employability Skills (10 Marks)
Unit-1 Communication Skills
Unit-II Self Management Skills
Unit-III Information and Communication Technology Skills
Unit-IV Entrepreneurial Skill
Unit-V Green Skills

Part-B Vocational Skill (30 Marks)
Unit-I Customer-centric Service
Unit-II Etiquette and Hospitable Conduct
Unit-III Gender and Age Sensitive Service Practices.
Unit-IV Intellectual Property Rights (IPR) of an organization and a customer
Unit-V Health and Hygiene
Unit-VI Safety at Workplace

Marks Distribution

Q1. (1-8 MCQs One Marks Each) (8 x 1 = 8)

Q2. (1-11 Short Questions Two Marks Each) (Attempt any ten Questions) (10 x 2 = 20)

Q3. (1-5 Medium Question Three Marks Each) (Attempt any Four Questions) (4 x 3 = 12)

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