Goa Board Class 12 Question Paper June 2019 Business Studies

2019 VI 10 1430 Seat No.

Time : 2½ Hours BUSINESS STUDIES
Subject Code

H 6 5 5
Total No. of Questions : 32 (Printed Pages : 5) Maximum Marks : 80

INSTRUCTIONS : (i) All questions are compulsory.

(ii) The question paper consists of 32 questions, divided
into four parts A, B, C and D.

(iii) ‘Part A’ contains 8 questions of 1 mark each, which
is a multiple choice types questions or very short
answer type questions.

(iv) ‘Part B’ contains 8 questions of 2 marks each, which
should be answered in about 30 words.

(v) ‘Part C’ contains 8 questions of 3 marks each, which
should be answered in about 60 words.

(vi) ‘Part D’ contains 8 questions of 4 marks each, which
should be answered in about 100 words.

(vii) There is no overall choice, however internal choice
is provided in question Nos. 19, 22 and 29 and 30.

PART–A

1. Name the level of management which involved in taking of policy
decisions ?

2. Name the foreman who ensures that all the jobs are completed on time and
with accuracy.

3. The plan which forecasts the expected results of a specific task or an activity
to be performed in future.

4. The Global Sales Manager during his visit to India spoke to the Indian Salesman
in Spanish. Identify the type of communication barrier involved in the above
case.

5. The primary objective of Financial Management is..................................

(i) Consumer Satisfaction (ii) Business Expansion

(iii) Wealth Maximisation (iv) Business Diversification

6. Name the regulatory authority to protect the interest of the investor in the
financial market.

7. Which of the following sales promotion technique involved in a ‘scale upto
50%’ is..........................................

(i) Discount (ii) Sampling

(iii) Lucky Draw (iv) Product combination

8. Which authority a consumer should approach if he is not satisfied with the
order of the State Commission ?

PART–B

9. Explain the following two principles of Scientific Management :

(i) Science not rule of thumb

(ii) Harmony not discord.

10. Explain the terms ‘Liberalisation’ and ‘Privatisation’.

11. Deepika runs a shoe manufacturing factory. She wants to diversify into western
formal wear and hair dyes. Which type of organisational structure must she
choose and why ? (any two reasons)

12. Explain any two elements of Delegation.

13. Explain the relationship between planning and controlling as a functions of

management.

14. Expain the following types of Financial Market :

(i) Primary Market.

(ii) Secondary Market.

15. Distinguish between marketing and selling with reference to :

(a) Start and end of activity

(b) Focus.

16. State any four objections to Advertising.

PART–C

17. Explain the following Fayol’s Principles of Management :

(i) Remuneration of employees

(ii) Stability of personnel

(iii) Espirit De Corps.

18. State and explain three limitations of ‘Planning’.

19. Explain three points to highlight the benefits of training to the employees

in the organisation.

Or

Explain three points to highlight the importance of staffing in the

organisation.

20. Identify the needs as per Maslow’s Need Hierarchy Theory in the following
cases :

(i) Dinesh is looking for a job where he can earn ` 15,000 to his daily
needs.

(ii) Nisha wants to be promoted as a branch manager.

(iii) Nitin wishes to be a member of the Rotary Club.

21. Explain the importance of ‘Controlling’ (any three points).

22. Explain any three functions of a Stock Exchange.

Or

Explain the following money market instruments :

(i) Commercial Bill

(ii) Call Money

(iii) Certificate of Deposit.

23. Beauty Plus Ltd. is a leading cosmetic manufacturer. They have launched a new

beauty soap. Identify and explain the marketing functions in the following cases.

(i) The beauty soap is known as SKIN GLOW.

(ii) The product is marketed in a specially designed box.

(iii) The box includes information of the name and address of manufacturer,

net weight, when packed, maximum retail price, manufacture date, batch
number and contents.

24. Nita wishes to purchase a washing machine to gift her sister on her wedding

anniversary. As a wise customer what would be her responsibility while

purchasing the product (six points).

PART–D

25. Explain the importance of management in business. (four points).

26. Briefly discuss four impacts of ‘The New Industrial Policy 1991 on Business

and Industry.

27. Explain the steps involved in the Organising process.

28. Mr. Jay Kumar has a printing press. He requires designers and artists. Suggest

four external sources of recruitment and explain them.

29. Explain any four leadership qualities which differentiate leaders from normal

individuals.

Or

Explain any four functions of a supervisor.

30. Explain four factors affecting the fixed capital requirement of a company.

Or

Explain four factors to be considered while planning the Capital Structure.

31. An Automobile Company has decided to come out with a new model of a car.

What factors will influence the company in determining the price ? (four points).

32. Explain any four rights of the consumer under the Consumer Protection Act
of 1986.