MBOSE Class 12 Question Paper 2022 for Business Studies

Total No. of Printed Pages—8
HS/XII/Com/Bs/22

2022

BUSINESS STUDIES
( Commerce )

Full Marks : 80
Time : 3 hours

The figures in the margin indicate full marks for the questions

General Instructions :
(i) Question Nos. 1 to 11 (including all sub-questions of
Question No. 1) carry 1 mark each.
(ii) Question Nos. 12 to 16 carry 3 marks each. Answer to
these questions may be in 50 to 75 words.
(iii) Question Nos. 17 to 19 carry 4 marks each. Answer to
these questions may be in about 120 words.
(iv) Question Nos. 20 to 22 carry 5 marks each. Answer
to these questions may be in about 150 words.
(v) Question Nos. 23 to 25 carry 6 marks each. Answer
to these questions may be in about 200 words.

1. Choose and write the correct answer (any ten): 1×10=10
(a) Policy formulation is the function of
(i) top-level managers
(ii) middle-level managers
(iii) bottom-level managers
(iv) All of the above

/61 [ P.T.O.

( 2 )

(b) Which of the following is not a principle of
management propounded by Henry Fayol?
(i) Division of work
(ii) Scalar chain
(iii) Coordination
(iv) Authority and responsibility

(c) Interest rates, inflation rates, stock market indices
are components of which environment?
(i) Political
(ii) Economic
(iii) Social
(iv) Technological

(d) Planning is
(i) mental process
(ii) goal-oriented
(iii) forward looking
(iv) All of the above

(e) There is no discipline in _____ organization.
(i) formal
(ii) informal
(iii) divisional
(iv) functional

HS/XII/Com/Bs/22/61 [ Contd.

( 3 )

(f) Staffing is mainly concerned with
(i) managerial executives
(ii) non-managerial workers
(iii) all employees
(iv) All of the above

(g) Grapevine is
(i) formal communication
(ii) barrier to communication
(iii) informal communication
(iv) lateral communication

(h) From among the functions of management, which
two functions are closely interrelated?
(i) Planning and staffing
(ii) Staffing and controlling
(iii) Planning and directing
(iv) Planning and controlling

(i) Current assets are those assets which get converted
into cash
(i) within six months
(ii) within one year
(iii) between one year and three years
(iv) between three years and five years

HS/XII/Com/Bs/22/61 [ P.T.O.

( 4 )

(j) New issue of shares are made in _____ market.
(i) organized
(ii) disorganized
(iii) secondary
(iv) primary

(k) Which marketing philosophy gives more importance
to ‘consumer welfare’ instead of consumer
satisfaction?
(i) Selling concept
(ii) Production concept
(iii) Societal marketing concept
(iv) Product concept

(l) In case, an aggrieved consumer is not satisfied with
the decision of the State Commission, he can make
a further appeal in the
(i) National Commission
(ii) Supreme Court of India
(iii) High Court of India
(iv) District Forum

(m) Which of the following is not an element of
delegation?
(i) Accountability
(ii) Authority
(iii) Responsibility
(iv) Informal organization

HS/XII/Com/Bs/22/61 [ Contd.

( 5 )

(n) The Over-The-Counter Exchange of India (OTCEI)
was established in the year

(i) 1988

(ii) 1990

(iii) 1992

(iv) 1994

(o) Which of the following is an internal source of
recruitment?

(i) Employment exchange

(ii) Transfer

(iii) Campus recruitment

(iv) Labour contractor

2. Mention any one objective of management. 1

3. Define coordination. 1

4. State any one element of marketing mix. 1

5. Why should a consumer look for ISI mark while buying
electrical goods? 1

6. Mention any two elements of directing. 1

7. Mention one point of difference between advertising and
publicity. 1

HS/XII/Com/Bs/22/61 [ P.T.O.

( 6 )

8. What is meant by globalization? 1

9. Define job enrichment. 1

10. Define financial planning. 1

11. What is meant by ‘effectiveness’ in management? 1

12. Uday is working as ‘plant superintendent’ in XYZ Ltd. At
which level does he work in the organization? State any
two functions he will perform as ‘plant superintendent’
in the organization. 3

13. Distinguish between delegation and decentralization. 3

Or

Distinguish between formal and informal communication.

14. Explain in brief any three instruments of Money Market. 3

15. Explain in brief any three functions of packaging. 3

16. What is the maximum amount which can be claimed
against defective goods/services under the following? 3
(a) District Forum
(b) State Commission
(c) National Commission

HS/XII/Com/Bs/22/61 [ Contd.

( 7 )

17. Explain the following principles given by F. W. Taylor : 4
(a) Science not rule of thumb
(b) Harmony not discord

18. Explain any four factors that affect the capital structure
of a company. 4

19. Name which principle of Henry Fayol is violated in the
following situations : 4
(i) The production manager of AB Ltd. instructs a
salesman to go slow in selling the product whereas
the marketing manager is insisting on fast selling to
reach the target.
(ii) Anjali and Geetanjali both typists having same
qualification, post and experience in XY Ltd. Anjali
gets monthly salary of R 4,000 while Geetanjali gets
monthly salary of R 5,000.
(iii) In Z Ltd., tools and equipment are not stored safely
and in appropriate and specific place and they could
not be obtained at the time of work.
(iv) In Y Ltd., employees are not provided an
opportunity to suggest their new ideas experiences
and more convenient methods of work.

20. State any five measures to overcome barriers to
communication. 5
Or

Explain briefly Maslow’s need hierarchy theory.

HS/XII/Com/Bs/22/61 [ P.T.O.

( 8 )

21. List five points of difference between internal and
external sources of recruitment. 5
Or
Distinguish between training and development.

22. Explain briefly any five factors determining fixed capital
requirements of a firm. 5
Or
Distinguish between capital market and money market.

23. “Planning is beneficial to all.” Explain six benefits of
planning function of management in brief. 6
Or

Explain any six limitations of planning.

24. Explain the steps in the process of controlling. 6
Or
“Controlling is an indispensable function of
management.” Do you agree? Give five reasons in
support of your answer.

25. Explain in brief the six rights of a consumer as per
the Consumer Protection Act, 1986. 6
Or
Explain in brief any six factors influencing the price
of a product.
  

HS/XII/Com/Bs/22/61 22K—3110