HBSE Class 12 Question Paper 2025 Business Study

CLASS : 12th (Sr. Secondary) Code No. 2211
Series : SS/Annual Exam.-2025
Roll No. SET : A

O;kolkf;d v/;;u
BUSINESS STUDIES
[ Hindi and English Medium ]
ACADEMIC/OPEN
(Only for Fresh/Re-appear/Improvement/Additional Candidates)
Time allowed : 3 hours ] [ Maximum Marks : 80

• Ñi;k tk¡p dj ysa fd bl iz'u&i= esa eqfnzr i`"B 16 rFkk iz'u 35 gSaA
Please make sure that the printed pages in this question paper are 16 in number
and it contains 35 questions.

• iz'u&i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj rFkk lsV dks Nk= mÙkj&iqfLrdk ds eq[;&i`"B ij
fy[ksaA
The Code No. and Set on the right side of the question paper should be written by
the candidate on the front page of the answer-book.
• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksaA
Before beginning to answer a question, its Serial Number must be written.
• mÙkj&iqfLrdk ds chp esa [kkyh iUuk@iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.
• mÙkj&iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u
dkVsaA
Except answer-book, no extra sheet will be given. Write to the point and do not
strike the written answer.

2211/(Set : A) P. T. O.

(2) 2211/(Set : A)
• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA jksy ua0 ds vfrfjDr iz'u&i= ij vU; dqN Hkh u
fy[ksa vkSj oSdfYid iz'uksa ds mÙkjksa ij fdlh izdkj dk fu'kku u yxk,¡A
Candidates must write their Roll No. on the question paper. Except Roll No. do not
write anything on question paper and don't make any mark on answers of objective
type questions.
• d`i;k iz'uksa ds mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u&i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
Lohdkjj ugha fd;k tk;sxkA
lEcU/k esa dksbZ Hkh nkok Lohdk
Before answering the questions, ensure that you have been supplied the correct and
complete question paper, no claim in this regard, will be entertained after
examination.

lkekU; funsZ'k %
General Instructions :

(i) bl iz'u&i= esa dqy 35 iz'u gSaA lHkh iz'u vfuok;Z gSaA
This question paper contains 35 questions in all. All questions are
compulsory.

(ii) iz'u la[;k 1 ls 20 rd 1 vad okys oLrqfu"B iz'u gSaA funsZ'kkuqlkj bu iz'uksa ds mÙkj nhft,A
Question Nos. 1 to 20 are objective type questions of 1 mark each. Answer
these questions as per instructions.

(iii) iz'u la[;k 21 ls 26 rd 3 vadksa okys vfry?kq mÙkjh; iz'u gSaA izR;sd ç'u dk mÙkj yxHkx
50 ls 75 'kCnksa esa nhft,A

Question Nos. 21 to 26 are very short answer type questions of 3 marks
each. Answer these questions in about 50 to 75 words each.

2211/(Set : A)

(3) 2211/(Set : A)
(iv) iz'u la[;k 27 ls 32 rd 4 vadksa okys y?kq mÙkjh; iz'u gSaA izR;sd iz'u dk mÙkj yxHkx 150
'kCnksa esa nhft,A
Question Nos. 27 to 32 are short answer type questions of 4 marks each.
Answer these questions in about 150 words each.
(v) iz'u la[;k 33 ls 35 rd 6 vadksa okys nh?kZ mÙkjh; iz'u gSaA izR;sd iz'u dk mÙkj yxHkx 200
'kCnksa esa nhft,A
Question Nos. 33 to 35 are long answer type questions of 6 marks each.
Answer these questions in about 200 words each.
(vi) dqN iz'uksa esa vkarfjd fodYi miyC/k gSaA ,sls iz'uksa esa ls vkidks dsoy ,d gh iz'u djuk gSA
An internal choice is available in some questions. You have to attempt only
one of the given choice in such questions.
(vii) iz'uksa ds lHkh Hkkxksa dks ,d lkFk gy djsaA
Attempt all parts of the questions together.

[ oLrqfu"B iz'u ]

[ Objective Type Questions ]

lgh fodYi pqfu, %
Choose correct options :
1. izcU/k D;k gS \ 1
(A) tks ,d izca/kd djrk gSA (B) tks ,d v/khuLFk djrk gSA
(C) tks ,d Lokeh djrk gSA (D) mijksDr esa ls dksbZ ugha
What is Management ?
(A) What a Manager does ? (B) Which a subordinates does ?
(C) What a Master does ? (D) None of the above

2211/(Set : A) P. T. O.

(4) 2211/(Set : A)
2. ^O;fDrxr dq'kyrk* fdldh fo'ks"krk gS \ 1
(A) is'kk (B) dyk
(C) foKku (D) fdlh dh ugha
Personal skills are the unique characteristic of what ?
(A) Profession (B) Art
(C) Science (D) None of these

3. leUo; dk lEcU/k izca/k ds fdl dk;Z ds lkFk gS \ 1

(A) fu;kstu (B) laxBu
(C) fu;qfDrdj.k] funsZ'ku ,oa fu;a=.k (D) lHkh ds lkFk
Co-ordination is related to which function of Management ?

(A) Planning

(B) Organising

(C) Staffing, Directing and Controlling

(D) All

4. fuEu esa ls vki fdl izdkj dh uhfr;ksa dh flQkfj'k djrs gSa \ 1

(A) l[r (B) uje
(C) (A) rFkk (B) nksuksa (D) dksbZ ugha
Which of the following types of policies do you recommend ?

(A) Strict (B) Soft

(C) Both (A) and (B) (D) None

2211/(Set : A)

(5) 2211/(Set : A)
5. fuEu esa ls dkSu-lk laxBu yEcs le; rd pyrk gS \ 1

(A) vkSipkfjd (B) vukSipkfjd
(C) (A) rFkk (B) nksuksa (D) dksbZ ugha
Which of the following organisation lasts a long time ?

(A) Formal (B) Informal

(C) Both (A) and (B) (D) None of these

6. vf/kdkj varj.k (Delegation of Authority) dk vk/kkj D;k gS \ 1

(A) dsUnzh;dj.k (B) fodsUnzh;dj.k

(C) (A) rFkk (B) nksuksa (D) Je foHkktu

What is the basis of Delegation of Authority ?

(A) Centralization (B) Decentralization

(C) Both (A) and (B) (D) Division of Labour

7. izekiksa esa fuEu esa ls dkSu-lk xq.k gksuk pkfg, \ 1

(A) izkIr djus ;ksX; (B) ekius ;ksX;
(C) ykspiw.kZ (D) mijksDr lHkh
Standards should have which of the following properties ?

(A) Worthy to achieve (B) Scalable

(C) Flexible (D) All of the above

2211/(Set : A) P. T. O.

(6) 2211/(Set : A)
8. fu;a=.k izcU/k dk dkSu-lk dk;Z gS \ 1
(A) izFke (B) f}rh;
(C) r`rh; (D) vafre
Controlling is which function of management ?
(A) First (B) Second
(C) Third (D) Last

9. ………….. vkarfjd HkrhZ dk ykHk gSA 1

(A) vfHkizsj.kk esa o``f) (B) vkS|ksfxd 'kkafr
(C) (A) rFkk (B) nksuksa (D) uo;qod deZpkfj;ksa ds izos'k ij jksd
………….. is the merit of internal recruitment.
(A) Increase in motivation (B) Industrial Peace
(C) Both (A) and (B) (D) Stops entry of young employee

10. dk;Z'khy iw¡th D;ksa vko';d gksrh gS \ 1

(A) Hkwfe Ø; djus ds fy, (B) Hkou Ø; djus ds fy,
(C) nSfud O;;ksa ds Hkqxrku ds fy, (D) e'khu Ø; djus ds fy,
Why working capital is needed ?

(A) To buy Land (B) To buy building

(C) To pay for Daily work (D) To buy machines

11. fuEu esa ls fdls pkyw laifÙk;ksa esa 'kkfey ugha fd;k tkrk gS \ 1
(A) udn jkf'k (B) Lda/k

(C) nsunkj (D) nh?kZdkyhu fofu;ksx
2211/(Set : A)

(7) 2211/(Set : A)
Which of the following is not included in Current Assets ?

(A) Cash (B) Stock

(C) Debtors (D) Long term investment

12. Muyi fuEu esa ls fdldk mnkgj.k gS \ 1
(A) ukedj.k (B) czkaM
(C) czkaM uke (D) czkaM ekdZ

Dunlop is an example of which of the following ?

(A) Branding (B) Brand
(C) Brand Name (D) Brand Mark

13. ………….. dks foi.kudrkZ dgrs gSaA 1

(A) larqf"V [kkstus okyk (B) larqf"V iznku djus okyk
(C) oLrq,¡ cspus okyk (D) lsok,¡ cspus okyk

………….. is called a Marketer.

(A) Satisfaction seeker (B) Satisfier

(C) Seller of Goods (D) Seller of services

14. foKkiu ds fy, ………….. dk gksuk vko';d gSA 1
(A) O;; (B) iz;kl

(C) (A) rFkk (B) nksuksa (D) Vsyhfot+u

2211/(Set : A) P. T. O.

(8) 2211/(Set : A)
………….. are required for Advertising.

(A) Expenditure (B) Efforts

(C) Both (A) and (B) (D) Television

15. ………….. foKkiu ds fo#) vk{ksi gSA 1
(A) lkekftd ewY;ksa dh vogsyuk
(B) ewY; esa deh
(C) fofHkUu mRiknksa dk Kku
(D) mRikn fdLe esa lq/kkj
………….. is an objection against Advertising.

(A) Disregard for social values
(B) Reduction in price

(C) Knowledge of different products
(D) Improvement in quality of product

,d 'kCn ;k ,d iafDr esa mÙkj nsa %
Answer one word or in one sentence :

16. O;fDrxr foØ; dk dksbZ ,d y{k.k fyf[k,A 1

State any one feature of personal selling.

17. foØ; lao/kZu dh fdlh ,d fof/k dk uke crkb;sA 1
State any one method of Sales Promotion.

18. ISI ekdZ dk iwjk uke fyf[k,A 1

Write full form of ISI mark.

2211/(Set : A)

(9) 2211/(Set : A)
fuEufyf[kr iz'uksa (19 o 20) esa nks dFku fn;s x;s gSa % vfHkdFku (A) rFkk dkj.k (R)A dFkuksa dks /;kuiwoZd
i<+dj uhps fn, x, fodYiksa esa ls lgh fodYi dk p;u dhft, %
The questions below (19 & 20) consists of two statements : Assertion (A) and
Reason (R). Read the statements carefully and choose the correct option given below :

19. vfHkdFku (A) : fcØh lao/kZu rduhdksa dk mi;ksx vYidkfyd fcØh dks c<+kok nsus vkSj xzkgdksa dks
vkdf"kZr djus ds fy, fd;k tkrk gSA 1
dkj.k (R) : fcØh lao/kZu rduhdsa miHkksDrk O;ogkj vkSj [kjhn fu.kZ;ksa dks izHkkfor ugha djrhaA
fodYi %
(A) vfHkdFku (A) o dkj.k (R) nksuksa lR; gSa vkSj dkj.k (R), vfHkdFku (A) dh lgh O;k[;k gSA
(B) vfHkdFku (A) o dkj.k (R) nksuksa lR; gSa ysfdu dkj.k (R), vfHkdFku (A) dh lgh O;k[;k ugha
gSA
(C) vfHkdFku (A) lR; gS] ysfdu dkj.k (R) vlR; gSA
(D) vfHkdFku (A) vlR; gS ysfdu dkj.k (R) lR; gSA

Assertion (A) : Sales Promotion techniques are used to boost short-term sales
and attract customers.

Reason (R) : Sales Promotion techniques do not influence consumer behaviour
and purchase decisions.
Options :
(A) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct
explanation of Assertion (A).
(B) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the
correct explanation of Assertion (A).
(C) Assertion (A) is true, but Reason (R) is false.
(D) Assertion (A) is false, but Reason (R) is ture.

2211/(Set : A) P. T. O.

( 10 ) 2211/(Set : A)
20. vfHkdFku (A) : lwfpr gksus dk vf/kdkj lqjf{kr thou ds fy, egÙoiw.kZ gSA 1

dkj.k (R) : bl vf/kdkj ds vuqlkj] miHkksDrkvksa dks mu oLrqvksa rFkk lsokvksa ds f[kykQ lqj{kk dk
vf/kdkj gS tks LokLF;] thou vkSj le`f) ds fy, [krjukd gSA
fodYi %
(A) vfHkdFku (A) o dkj.k (R) nksuksa lR; gSa vkSj dkj.k (R), vfHkdFku (A) dh lgh O;k[;k gSA
(B) vfHkdFku (A) o dkj.k (R) nksuksa lR; gSa] ysfdu dkj.k (R), vfHkdFku (A) dh lgh O;k[;k ugha
gSA
(C) vfHkdFku (A) lR; gS] ysfdu dkj.k (R) vlR; gSA
(D) vfHkdFku (A) vlR; gS] ysfdu dkj.k (R) lR; gSA

Assertion (A) : 'Right to be informed' is important for a safe and secure life.

Reason (R) : According to this right, the consumer has a right to be protected
against goods and services which are hazardous to life, health
and prosperity.

Options :

(A) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct
explanation of Assertion (A).

(B) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the
correct explanation of Assertion (A).

(C) Assertion (A) is true, but Reason (R) is false.

(D) Assertion (A) is false, but Reason (R) is true.

2211/(Set : A)

( 11 ) 2211/(Set : A)
[ vfr y?kq mÙkjh; iz'u ]

[ Very Short Answer Type Questions ]

21. ,d laxBu esa ^mPpLrjh; izcU/k* ds fdUgha rhu dk;ks± dh O;k[;k djsaA 3

Explain any three functions of 'Top Level Management' in an organisation.

vFkok
OR

lef"V (Macro) okrkoj.k ds fdUgha rhu ?kVdksa dk o.kZu djsaA
Explain any three components of Macro Environment.

22. vfHkizsj.kk laxBu esa vuqifLFkfr nj ?kVkus esa lgk;d gSA rhu mnkgj.k nhft,A 3

Motivation helps to reduce absenteeism in the organisation. Give three
examples.

vFkok

OR

^usr`Ro* 'kCn dh O;k[;k djsaA usr`Ro dh fdUgha nks fo'ks"krkvksa dh O;k[;k djsaA
Explain the term 'Leadership'. Explain any two features of leadership.

2211/(Set : A) P. T. O.

( 12 ) 2211/(Set : A)
23. ^miHkksDrk laj{k.k vf/kfu;e* esa fn, x, miHkksDrk ds rhu vf/kdkjksa dk o.kZu dhft,A 3

Explain three consumer rights given in 'Consumer Protection Act.'

vFkok
OR

O;fDrxr foØ; ds fdUgha rhu y{k.kksa dks crkb;sA
State any three features of Personal selling.

24. fdUgha rhu fcanqvksa dk laf{kIr o.kZu dhft, tks fu;kstu ds egÙo ij izdk'k MkysAa 3

Explain briefly three points which highlight the importance of Planning.

25. ,d dEiuh ds iw¡th <k¡ps dks fu/kkZfjr djus okys rhu ?kVdksa dk o.kZu dhft,A 3

Describe the three factors that determine the capital structure of a company.

26. dk;Z'khy iw¡th dk D;k vfHkizk; gS \ dk;Z'khy iw¡th dh vko';drk dk fu/kkZj.k djus okys nks ?kVdksa dk
o.kZu dhft,A 1+2

What is meant by working capital ? Discuss two important determinants of
working capital requirements.

2211/(Set : A)

( 13 ) 2211/(Set : A)
[ y?kq mÙkjh; iz'u ]

[ Short Answer Type Questions ]

27. ,d is'ks ds :i esa izcU/k dh pkj fo'ks"krkvksa dh O;k[;k dhft,A 4

Discuss the four features of management as a profession.

28. ^^fu;kstu lHkh ds fy, ykHknk;d gSA** izcU/k ds fu;kstu dk;Z ds pkj ykHkksa dk la{ksi esa o.kZu dhft,A 4
"Planning is Beneficial for all." Explain in brief the four benefits of planning as a
function of Management.

vFkok

OR

laxBu ds ^dk;kZRed <k¡ps* ls D;k vfHkizk; gS \ blds fdUgha rhu ykHkksa dk mYys[k dhft,A

What is meant by functional structure of an organisation ? Explain any three of
its advantages.

2211/(Set : A) P. T. O.

( 14 ) 2211/(Set : A)
29. fu;qfDrdj.k ds egÙo ds fdUgha pkj fcUnqvksa dk o.kZu dhft,A 4

Explain any four points of the importance of Staffing.

30. i;Zos{k.k 'kCn dh O;k[;k djsa rFkk fdUgha rhu fo'ks"krkvksa dk o.kZu djsaA 4

What is Supervision and explain three characteristics of it ?

31. vkSipkfjd rFkk vukSipkfjd laxBuksa esa dksbZ pkj vUrj crkb,A 4

Explain any four differences between Formal and Informal Organisation.

vFkok

OR

HkkjkiZ.k D;ksa vko';d gS \ dksbZ pkj dkj.k crkb,A

Why is it necessary to delegate Authority ? Explain any four reasons.

32. ykHkka'k fu.kZ; dks izHkkfor djus okys pkj ?kVdksa dk o.kZu dhft,A 4

Explain any four factors which affect the 'Dividend Decision'.

2211/(Set : A)

( 15 ) 2211/(Set : A)
vFkok
OR
foÙkh; izcU/k D;k gS \ foÙkh; izca/k ds nks mís'; fyf[k,A 2+2

What is financial management ? Explain two objectives of financial management.

[ nh?kZ mÙkjh; iz'u ]

[ Long Answer Type Questions ]

33. ^^,d miØe ds lQy lapkyu ds fy;s izcU/ku D;ksa vko';d gS \** O;k[;k dhft,A 6

"Why is the management essential for successful running of an enterprise" ?
Explain.

vFkok
OR

izcU/k ds fdUgha N% fl)kUrksa dk o.kZu dhft,A

Explain any six principles of Management.

34. HkrhZ ds vkUrfjd lzksrksa (Sources) ds ykHk rFkk lhekvksa dk o.kZu djsaA 3+3

Explain the merits and limitations of Internal Sources of Recruitment.

2211/(Set : A) P. T. O.

( 16 ) 2211/(Set : A)
vFkok
OR

^dk;Z ij izf'k{k.k* vkSj ^dk;Z ls ijs izf'k{k.k* dh rhu-rhu fof/k;ksa dk o.kZu dhft,A 3+3

Explain three methods of 'On the Job Training' and 'Off the Job Training' each.

35. foi.ku feJ.k D;k gS \ foi.ku feJ.k ds fofHkUu rÙoksa dk o.kZu djsaA 2+4

What is Marketing Mix ? Explain different elements of marketing mix.

vFkok
OR

foKkiu ds ^ykHk* vkSj ^lhekvks*a dk o.kZu dhft,A 3+3

Explain the 'Merits' and 'Limitations' of Advertising.

S

2211/(Set : A)