HBSE Class 12 Question Paper 2022 Business Studies

CLASS : 12th (Sr. Secondary) Code No. 5609
Series : SS-April/2021
Roll No. SET : A
O;kolkf;d v/;;u
BUSINESS STUDIES
Hkkx – I
PART – I
¼vkRefu"B iz'u½
(Subjective Questions)
ACADEMIC/OPEN
[ fgUnh ,oa vaxzsth ek/;e ]
[ Hindi and English Medium ]
(Only for Fresh/Re-appear Candidates)

le; : 2 21 ?k.Vs ] [ iw.kk±d : 80 ¼Hkkx–I : 40, Hkkx–II : 40½
Time allowed : 2 21 hours ] [ Maximum Marks : 80 (Part–I : 40, Part–II : 40)

iz'u&i= nks Hkkxkas eas foHkkftr gS % Hkkx–I ¼vkRefu"B½ ,oa Hkkx–II ¼oLrqfu"B½A ijh{kkFkhZ dks nksuksa Hkkxkas ds iz'ukas
ds mÙkj dks viuh mÙkj iqfLrdk eas fy[kuk gSA iz'u&i= dk Hkkx–I ijh{kk vkjEHk gksus ij igys mÙkj&iqfLrdk
ds lkFk fn;k tk,xk rFkk Hkkx–II ds fy, vkf[kjh dk ,d ?kaVs dk le; fn;k tk,xk tk,xk vFkkZr~ ijh{kk lekIr
gksus ls ,d ?kaVk iwoZ ijh{kkFkhZ dks Hkkx–II dk iz'u–i= fn;k tk,xkA
Hkkx–I ds iz'u&i= esa dqy 14 iz'u ,oa Hkkx–II ds iz'u&i= eas dqy 40 iz'u gSaA
Question paper is divided into two Parts : Part–I (Subjective type) and Part–II
(Objective type). Answer the questions of both parts in your answer-book. Part–I
of question paper with answer-book will be provided with starting of
Examination and last one hour of Examination will be given for Part–II i.e.
question paper of Part–II will be provided before one hour of the end of
Examination.
Total questions in question paper of Part–I are 14 and of Part–II are 40.

• Ñi;k tk¡p dj ysa fd Hkkx–I ds bl iz'u-i= esa eqfnzr i`"B 4 rFkk iz'u 14 gSaA
Please make sure that the printed pages in this question paper of Part–I are 4 in
number and it contains 14 questions.

5609/(Set : A)/ I P. T. O.

(2) 5609/(Set : A)
• iz'u-i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj rFkk lsV dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA
The Code No. and Set on the right side of the question paper should be written by
the candidate on the front page of the answer-book.

• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksaA
Before beginning to answer a question, its Serial Number must be written.

• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.
• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u
dkVsaA
Except answer-book, no extra sheet will be given. Write to the point and do not
strike the written answer.

• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.

• d`i;k iz'uksa dk mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the questions, ensure that you have been supplied the correct and
complete question paper, no claim in this regard, will be entertained after
examination.

lkekU; funsZ'k %
General Instructions :
(i) LkHkh iz'u vfuok;Z gSaA
All questions are compulsory.
(ii) izR;sd iz'u ds vad mlds lkeus n'kkZ;s x, gSAa
Marks of each question are indicated against it.
(iii) iz'u la[;k 1 ls 10 rd vfry?kq mÙkjh; ç'u gSaA çR;sd ç'u 2 vadksa dk gSA
Question Nos. 1 to 10 are Very Short Answer Type Questions. Each question
carries 2 marks.
5609/(Set : A)/ I

(3) 5609/(Set : A)
(iv) iz'u la[;k 11 ,oa 12 y?kq mÙkjh; iz'u gSaA çR;sd ç'u 4 vadksa dk gSA
Question Nos. 11 and 12 are Short Answer Type Questions. Each question
carries 4 marks.
(v) iz'u la[;k 13 ,oa 14 nh?kZ mÙkjh; iz'u gSaA çR;sd ç'u 6 vadksa dk gS rFkk buesa vkUrfjd NwV
miyC/k gSA
Question Nos. 13 and 14 are Long Answer Type Questions. Each question
carries 6 marks. Internal choice is available in these questions.

[ vfry?kq mÙkjh; iz'u ]
[ Very Short Answer Type Questions ]

1. foi.ku feJ.k ds fdUgha nks rÙoksa dk laf{kIr fooj.k nhft,A 2
Explain in brief any two elements of Marketing Mix.

2. foi.ku rFkk foØ; esa dksbZ nks vUrj fyf[k,A 2
Write any two differences between Marketing and Selling.

3. ^fuos'k laca/kh fu.kZ;* ij ,d laf{kIr fVIi.kh fyf[k,A 2
Write a short note on 'Investment Decision'.

4. foÙkh; fu;kstu ls D;k vfHkizk; gS \ 2
What is meant by Financial Planning ?

5. ßizca/k ,d is'kk gSAÞ blds i{k esa dksbZ ,d rdZ nhft,A 2
"Management as a profession." Give any one argument in its favour.

6. izca/k ds dksbZ nks dk;ksZa dk o.kZu dhft,A 2
Explain any two functions of Management.

7. ^funsZ'ku* ds fdUgha nks rÙoksa dks la{ksi esa crkb,A 2
Briefly state any two elements of 'Directing'.

8. vfHkizsj.kk ds dksbZ nks egÙo crkb,A 2
State any two importance of Motivation.

9. fu;a=.k dh dksbZ nks lhek,¡ le>kb,A 2
Discuss any two limitations of Control.

5609/(Set : A)/ I P. T. O.

(4) 5609/(Set : A)
10. ßfu;a=.k ,d loZO;kid dk;Z gSAÞ le>kb,A 2
"Controlling is a pervasive function." Explain.
[ y?kq mÙkjh; iz'u ]
[ Short Answer Type Questions ]

11. fu;kstu dh izfØ;k ds fdUgha pkj pj.kksa dk o.kZu dhft,A 4
Explain any four steps in planning process.

12. HkkjkiZ.k ds fdUgha pkj rÙoksa dk laf{kIr o.kZu dhft,A 4
Explain in brief any four elements of Delegation.
[ nh?kZ mÙkjh; iz'u ]
[ Long Answer Type Questions ]

13. izcU/k ds fl)kUrksa dk egÙo la{ksi esa le>kb,A 6
Explain briefly the importance of Management Principles.

vFkok
OR

gsujh Qs;ksy ds fdUgha pkj fl)kUrksa dk o.kZu dhft,A
Explain any four principles of Henry Fayol.

14. deZpkjh p;u izfØ;k ds fdUgha N% pj.kksa dk o.kZu dhft,A 6
Explain any six steps involved in the process of selection of Employees.

vFkok
OR

HkrhZ ds fdUgha N% cká lzksrksa dh la{ksi esa O;k[;k dhft,A
Explain in brief any six external sources of Recruitment.

S
5609/(Set : A)/ I

CLASS : 12th (Sr. Secondary) Code No. 5609
Series : SS-April/2021
Roll No. SET : A
O;kolkf;d v/;;u
BUSINESS STUDIES
Hkkx – II
PART – II
¼oLrqfu"B iz'u½
(Objective Questions)
ACADEMIC/OPEN
[ fgUnh ,oa vaxzsth ek/;e ]
[ Hindi and English Medium ]
(Only for Fresh/Re-appear Candidates)

• Ñi;k tk¡p dj ysa fd Hkkx–II ds bl iz'u-i= esa eqfnzr i`"B 16 rFkk iz'u 40 gSaA
Please make sure that the printed pages in this question paper of Part-II are 16 in
number and it contains 40 questions.
• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.

• d`i;k iz'uksa dk mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the questions, ensure that you have been supplied the correct and
complete question paper, no claim in this regard, will be entertained after
examination.

lkekU; funsZ'k %
General Instructions :
(i) lHkh iz'u vfuok;Z gSaA
All questions are compulsory.

5609/(Set : A)/ II P. T. O.

(2) 5609/(Set : A)
(ii) iz'u Øekad 1 ls 40 rd oLrqfu"B iz'u gSaA izR;sd iz'u 1 vad dk gSA lgh mÙkj viuh
mÙkj&iqfLrdk eas fyf[k,A
Questions from 1 to 40 are objective type questions. Each question carries 1
mark. Write correct answer in your answer-book.

1. izcU/k ,d ………… 'kfDr gSA 1

(A) n`'; (B) vn`';
(C) i`Fkd~ (D) lkewfgd
Management is a ………… force.

(A) Visible (B) Invisible

(C) Separate (D) Collective

2. izca/k v;FkkFkZ foKku gSA ¼lgh@ xyr½ 1

Management is an inexact science. (True/False)

3. izca/k gS % 1

(A) ,d fØ;k
(B) ,d izfØ;k
(C) ,d ijaijk
(D) buesa ls dksbZ ugha
Management is :

(A) An Activity

(B) A Process

(C) A Tradition

(D) None of these

5609/(Set : A)/ II

(3) 5609/(Set : A)

4. izcU/kd cuus ds fy, dkSu-lh fMxzh vko';d gS \ 1

(A) ch0 dkWe0
(B) ,e0 dkWe0
(C) ,e0 ch0 ,0
(D) buesa ls dksbZ ugha
Which degree is required to become a manager ?

(A) B. Com.

(B) M. Com.

(C) M. B. A.

(D) None of these

5. fu;qfDrdj.k izca/k izfØ;k dk ………… pj.k gSA 1

(A) izFke (B) f}rh;
(C) r`rh; (D) prqFkZ
Staffing is the ………… stage of the management process.

(A) First (B) Second

(C) Third (D) Fourth

6. lans'kokgu izfØ;k dks iwjk djus ds fy, de ls de ………… O;fDr gksus pkfg,A 1

(A) ,d (B) nks
(C) rhu (D) pkj
At least ……….. people is/peoples are required to complete communication
process.

(A) One (B) Two

(C) Three (D) Four

5609/(Set : A)/ II P. T. O.

(4) 5609/(Set : A)
7. fuEu esa ls dkSu-lk izcU/k dk dk;Z ugha gS \ 1
(A) fu;kstu (B) fu;qfDrdj.k
(C) lg;ksx (D) buesa ls dksbZ ugha
Which of the following is not a function of management ?
(A) Planning (B) Staffing
(C) Co-operating (D) None of these

8. uhfr-fuekZ.k fdldk dk;Z gS \ 1
(A) fuEu Lrj izca/kdksa dk
(B) e/; Lrj izca/kdksa dk
(C) mPp Lrj izca/kdksa dk
(D) mijksDr lHkh
Policy formation is the function of :
(A) Lower level managers
(B) Middle level managers
(C) Top level managers
(D) All of the above

9. oSKkfud izca/k ds firk dkSu gSa \ 1
(A) tkWtZ vkj0 Vsjh
(B) gsujh Qs;ksy
(C) ,Q0 MCY;w0 Vsyj
(D) buesa ls dksbZ ugha
Who is father of Scientific Management ?
(A) George R. Terry
(B) Henry Fayol
(C) F. W. Taylor
(D) None of these

5609/(Set : A)/ II

(5) 5609/(Set : A)

10. oSKkfud izca/k dkSu-lk ifjorZu ykrk gS \ 1

(A) QS'ku ifjorZu
(B) mRiknu ifjorZu
(C) vkfFkZd ifjorZu
(D) ekufld ifjorZu
What changes does scientific management bring ?

(A) Fashion change

(B) Production change

(C) Economic change

(D) Mental change

11. gsujh Qs;ksy Fkk] ,d % 1

(A) lekftd oSKkfud
(B) [kuu bathfu;j
(C) ys[kkdkj
(D) mRiknu bathfu;j
Henry Fayol was a :

(A) Social Scientist

(B) Mining Engineer

(C) Accountant

(D) Production Engineer

5609/(Set : A)/ II P. T. O.

(6) 5609/(Set : A)

12. ,Q0 MCY;w0 Vsyj Fks % 1

(A) daI;wVj bathfu;j
(B) lkekftd oSKkfud
(C) eSdsfudy bathfu;j
(D) [kuu bathfu;j
F. W. Taylor was :

(A) Computer Engineer

(B) Social Scientist

(C) Mechanical Engineer

(D) Mining Engineer

13. fuEu esa ls dkSu-lk fu;kstu dk izdkj ugha gS \ 1

(A) dk;ZØe (B) fu;e
(C) mRikn (D) dk;Zfof/k
Which of the following is not the type of Planning ?

(A) Programme (B) Rule

(C) Product (D) Procedure

14. fu;kstu ………. gksrk gSA 1

(A) ykspiw.kZ (B) LFkk;h
(C) n`<+ (D) mijksDr esa ls dksbZ ugha
Planning is …………. .

(A) Flexible (B) Permanent

(C) Rigid (D) None of these

5609/(Set : A)/ II

(7) 5609/(Set : A)

15. ,,,,,,,,,,,,,,,,, izca/k dk loksZifj dk;Z gSA 1

(A) laxBu (B) fu;a=.k
(C) fu;kstu (D) buesa ls dksbZ ugha
,,,,,,,,,,,,,,,,, is the primary function of management.

(A) Organizing (B) Control

(C) Planning (D) None of these

16. fu;kstu izca/k dk ---------- dk;Z gSA 1

(A) izFke (B) f}rh;
(C) r`rh; (D) prqFkZ
Planning is the ………. function of management.

(A) First (B) Second

(C) Third (D) Fourth

17. fu;kstu ,d izfØ;k gS % 1

(A) lkef;d
(B) fujarj
(C) okf"kZd
(D) buesa ls dksbZ ugha
Planning is a process :

(A) Periodical

(B) Continuous

(C) Annual

(D) None of these

5609/(Set : A)/ II P. T. O.

(8) 5609/(Set : A)
18. fu;kstu ,d ekufld vH;kl gSA ¼lgh@xyr½ 1
Planning is a mental exercise. (True/False)

19. laxBu lajpuk ds fdrus izekfir izk:i gSa \ 1
(A) nks (B) rhu
(C) pkj (D) dksbZ fuf'pr la[;k ugha
How many types of organization structure ?
(A) Two (B) Three
(C) Four (D) Number not fixed

20. lewg ijEijk,¡ fdl laxBu <k¡ps esa gksrh gSa \ 1
(A) vkSipkfjd (B) vukSipkfjd
(C) (A) ,oa (B) nksuksa (D) buesa ls dksbZ ugha
Group norms are part in which of the following ?
(A) Formal (B) Informal
(C) Both (A) & (B) (D) None of these

21. dkSu-lk laxBu ifjorZu dk fojks/k djrk gS \ 1
(A) vkSipkfjd
(B) vukSipkfjd
(C) (A) ,oa (B) nksuksa
(D) buesa ls dksbZ ugha
Which organization opposes/resists change ?
(A) Formal
(B) Informal
(C) Both (A) & (B)
(D) None of these

5609/(Set : A)/ II

(9) 5609/(Set : A)

22. ,d mPp vf/kdkjh ds v/khu v/khuLFkksa dh la[;k dgykrh gS % 1

(A) dk;kZy; okrkoj.k
(B) dM+k fu;a=.k
(C) izca/k dk foLrkj
(D) lksikfud Ük`a[kyk
The number of subordinates under a higher officer is called :

(A) Office Environment

(B) Tight Control

(C) Span of Management

(D) Scalar Chain

23. fuEu esa ls dkSu-lk HkkjkiZ.k dk rÙo ugha gS \ 1

(A) mÙkjns;rk
(B) vf/kdkj
(C) vukSipkfjd laxBu
(D) mÙkjnkf;Ro
Which of the following is not an element of delegation ?

(A) Accountability

(B) Authority

(C) Informal Organization

(D) Responsibility

5609/(Set : A)/ II P. T. O.

( 10 ) 5609/(Set : A)

24. fodsUnzh;dj.k D;k gS \ 1

(A) HkkjkiZ.k dk laf{kIr :i
(B) HkkjkiZ.k dk foLr`r :i
(C) HkkjkiZ.k dk e/; :i
(D) buesa ls dksbZ ugha
What is Decentralization ?

(A) Narrow form of delegation

(B) Wide form of delegation

(C) Moderate form of delegation

(D) None of these

25. fu;qfDrdj.k esa 'kkfey ugha gS % 1

(A) p;u
(B) izf'k{k.k
(C) funsZ'ku
(D) inksUufr
Which of the following is not included in staffing ?

(A) Selection

(B) Training

(C) Direction

(D) Promotion

5609/(Set : A)/ II

( 11 ) 5609/(Set : A)

26. fuEu esa ls fu;qfDrdj.k dk rÙo dkSu-lk gS \ 1

(A) HkrhZ
(B) p;u
(C) izf'k{k.k
(D) mijksDr lHkh
Which is the element of staffing ?

(A) Recruitment

(B) Selection

(C) Training

(D) Above all

27. HkrhZ ,d …………………… izfØ;k gSA ¼[kkyh LFkku Hkfj, ½ 1

Recruitment is a …………………….. process. (Fill in the blank )

28. euksoSKkfud ijh{kkvksa esa 'kkfey gS % 1

(A) #fp ijh{kk
(B) izo`fÙk ijh{kk
(C) cqf)eÙkk ijh{kk
(D) mijksDr lHkh
Psychological tests include :

(A) Interest test

(B) Aptitude test

(C) Intelligent test

(D) All of the above

5609/(Set : A)/ II P. T. O.

( 12 ) 5609/(Set : A)

29. fuEu esa ls funsZ'ku dk rÙo dkSu-lk gS \ 1

(A) lUns'kokgu
(B) vfHkizsj.kk
(C) (A) rFkk (B) nksuksa

(D) laxBu
Which of the following is an element of Direction ?

(A) Communication

(B) Motivation

(C) Both (A) & (B)

(D) Organization

30. …………. ekSfnzd izsj.kk dk mnkgj.k gSA 1

(A) cksul
(B) in
(C) in-lqj{kk
(D) buesa ls dksbZ ugha
…………. is an example of monetary incentive.

(A) Bonus

(B) Status

(C) Job-Security

(D) None of these

31. izca/kd $ usr`Ro ;ksX;rk = ………………………… ¼[kkyh LFkku Hkfj, ½ 1

Manager + Leadership ability = ………………………… (Fill in the blank )

5609/(Set : A)/ II

( 13 ) 5609/(Set : A)

32. fuEu esa ls lUns'kokgu dk ek/;e dkSu-lk gS \ 1

(A) fyf[kr
(B) ekSf[kd
(C) fyf[kr ,oa ekSf[kd
(D) vkSipkfjd
Which is the media of communication ?

(A) Written

(B) Verbal

(C) Written and Verbal

(D) Formal

33. fuEu esa ls dkSu-lk lEizs"k.k izfØ;k dk rÙo ugha gS \ 1

(A) ek/;e
(B) lans'k izkIrdrkZ
(C) lEizs"k.k
(D) lans'kokpu
Which of the following is not an element of Communication Process ?

(A) Media

(B) Receiver

(C) Communication

(D) Decoding

5609/(Set : A)/ II P. T. O.

( 14 ) 5609/(Set : A)

34. …………… vekSfnzd izsj.kk dk mnkgj.k gSA 1

(A) in
(B) dk;Z laiUurk
(C) lsok lqj{kk
(D) mijksDr lHkh
…………… is an example of non-monetary incentive.

(A) Status

(B) Job Enrichment

(C) Job Security

(D) All of the above

35. fuEu esa ls fVdkÅ mRikn dk mnkgj.k dkSu-lk gS \ 1

(A) QuhZpj
(B) eksecÙkh
(C) ued
(D) buesa ls dksbZ ugha
Which of the following is an example of durable product ?

(A) Furniture

(B) Candle

(C) Salt

(D) None of these

5609/(Set : A)/ II

( 15 ) 5609/(Set : A)

36. ^Muyi* fuEu esa ls fdldk mnkgj.k gS \ 1

(A) czkaM
(B) czkaM uke
(C) ukedj.k
(D) mijksDr lHkh
'Dunlop' is an example of which of the following ?

(A) Brand

(B) Brand Name

(C) Branding

(D) All of the above

37. ^'ksfoax Øhe V~;wc* fuEu esa ls fdldk mnkgj.k gS \ 1

(A) ifjogu iSdsftax
(B) izkFkfed iSdsftax
(C) f}rh;d iSdsftax
(D) mijksDr lHkh
'Shaving cream tube' is an example of which of the following ?

(A) Transportation packaging

(B) Primary packaging

(C) Secondary packaging

(D) All of the above

5609/(Set : A)/ II P. T. O.

( 16 ) 5609/(Set : A)

38. …………… foi.ku fopkj/kkjk] miHkksDrk dY;k.k ij tksj nsrh gSA ¼[kkyh LFkku Hkfj, ½ 1

………….. concept of marketing, emphasis on Consumer Welfare.

(Fill in the blank )

39. pkyw lEifÙk;ksa ,oa pkyw nkf;Roksa ds vUrj dks ………….. dgrs gSaA 1

(A) 'kq) dk;Z'khy iw¡th
(B) ldy dk;Z'khy iw¡th
(C) LFkk;h iw¡th
(D) mijksDr dksbZ ugha
Difference between the current assets and current liabilities is called …………..

(A) Net working capital

(B) Gross working capital

(C) Fixed capital

(D) None of the above

40. CPM dk iwjk :i fyf[k,A 1

Write full form of CPM.

S
5609/(Set : A)/ II