AHSEC HS 2nd Year Question Paper 2022 Tourism and Hospitality

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32T TOSM

20.22

TOI-IRISM AND HOSPITALITY

Full Marks: iN)
Paee Marks : 9

Time: Two hours

Thc figures in the naryin inilicate full na*s
for thc qrestiotts.

Q. No. 1 canics 2 fio*s each 2x7 = 2

Q. Nw. 2 canies 2 narl,s each 2x6 = 72

Q. Nos. 3 & 4 canbs 3 nurks eadr 3x2 = 6

Q. Nos. 5 cades 7 na* each 1x10 = 10

C-ofltd.

Part - A

( Vocational Skills )

(a) Give an example of a hotel which is designed to cater customers witfr
special needs.
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@ Write the full form of GIM. 7

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(a) Define personat hygiene. Wite any fro problems of not maintaining
good hygiene. 1+1=2

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(b) As a hotel professional, how would you cater with speech impairment
customer ? 2

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k) Differentiate between Buyers and Guest.
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(d) Write seven day's name in Frcnch. 2

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(e) What are the steps you should take to maintain cleanliness around
workplace ? 2

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(n Write the meaning of following French words | 7+1=2

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(a) Bonjour
(b) Bienvenue

3. What are the etiquettes you should follow while standing with a guest ?

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4. What do you mean by hazards ? Write the preventive measures for fire
hazard. 7+2=3

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Briefly explain the ways to access F & B workplace hazard. 3

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Part - B
( Employability Skills )

5. (n What are the chalacteristics of an ideal message ?
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(a) Clear
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(b) Concise
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(c) Accurate
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(d) All of the above
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(it Which one of these sentences is punctuated correctly ? 1

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(a) Where are you going.
(b) I have a pen a notebook and a pencil.

k) I am so happy to see you !

(d) This is my house.

(iii) Which of the following is not a parameter to describe an individual's
personality ? 7

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(a) SeU<onfidence
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@ Openness
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(c) Neuroticism
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(d) Agreeableness
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(ia) The ability to work with others is 1

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(a) Organisational skills
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@ lnterpersonal skills
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(c) lnitiative
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(d) Perseverance
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(7r) C. N. G. stands for -

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(a) Compressed Natural Gas

(b) Compact Natural Gas

(c) Compressed Nature Gas

(d) Complete Natural Gas

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(ui) Motivation is derived from the word motive. ( Ttue / False ) 1

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(oii) Entrepreneurs can create jobs in the market. Qrue/Fal*) 1

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(oiil A is al arrangement in a horizontal manner. 1

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(a) Column
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(b) Row
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(c) CeIl
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(d) Worksheet
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(ir) Which one of the following is an example of eco-friendly material ?
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(a) Chemical
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(b) Banana leaf
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(c) Plastic
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(d) Iron
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(x) Which one of the following signs define a formula ?
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(a) +

o)/
(c)

(d) +

-x-

32T TOSM 17l

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