Goa Board Class 10 Question Paper 2024 Retail

2025

GOA BOARD
QUESTION
PAPERS
2024
Question Papers

Prepare yourself for upcoming Goa
Board Exams

2024 IV 13 0930 Seat No.

Time : 1½ Hours RETAIL (NSQF)
Subject Code

S 1 0 7 5

Total No. of Questions : 4 (Printed Pages : 7) Maximum Marks : 40

INSTRUCTIONS : (i) Answer each question on a fresh page.

(ii) Write the question no. and sub-question number clearly.
(iii) All questions are compulsory.
(iv) Figures to the right indicate full marks.
1. (A) Choose the correct alternative from the given option and rewrite
complete sentence : 3
(1)

(2) Electric Vehicle is an example of _____________.
[Emotional Development, Sustainable Development, Skill
Development, Construction Development]
(3) An effective communication must consist of the ________ C’s.
[5, 6, 7, 8]
(4) Geeta was traveling from Ponda to Panjim on the way she got
a call from her mother, she received a call but she was not able
to listen what she was saying is ______________ Barrier.
[Interpersonal Barriers, Linguistic Barriers, Cultural Barriers,
Physical Barriers]
(5) Over population results in over consumption of resources which
leads to ____________.

[Zero Hunger, Sustainable Development, Global Warming, Global

Development]

(6) Teena is blind and partially sighted person. In order to

communicate with her ____________ form of writing system is

used.

[Verbal, Oral, Braille, Written]

(B) Answer the following questions in two sentences : 4

(1) Identify any four parts of the computer :

Basic Parts of Computer
(2) Miss Raya wants to start general stores in her vicinity and wanted

to become a successful Entrepreneur.

Suggest and write any four qualities of a successful Entrepreneur

that Miss Raya should have.

(C) Answer the following questions in one Sentence : 3

(1) What is self-motivation ?

(2) What are the initiatives that can be taken for sustainable

development ?

(3) Write any two stress management techniques.

2.

(i) Oil, Milk, Ghee : Polythene Packaging.

Jam, Sauce, Pickles : ______________.

(ii) First envelop that holds the product : Primary Packaging

Protecting goods from Shipping or Storing :____________.

(2) Give single term for the following Definition : 1

(i) Mrs. Kaya an LIC Agent offers and discusses various policy details

with her customer over the telephone. What type of retail outlet

is being referred here ?

(ii) A level of inventory at which retailer send the order of buying

inventory.

(3) Match the following items in column A with correct items in

column B and write the correct pair : 1

Column A Column B

(i) Fire Extinguisher (a) Use to detect the smoke

(ii) Smoke Detector (b) Use to extinguish smoke

(c) Use to extinguish the fire

(d) Use to detect Emergency

(B) Answer the following questions in two sentences : 4

(1) Why is teamwork important ?

(2) Draw a neat signage of :

(i) Risk of fire

(ii) Risk of electric stock.

(C) Answer the following questions in one sentence : 3

(1) Define Hygiene

(2) Mr. Rohan has newly opened a store. Suggest him any two
promotional techniques to promote his business.

3. (A) Choose the correct alternative from the given option and rewrite complete
sentence : 3

(1) Borkers, Magsons and Bagayatdar are examples of _________.

[Market Place, Malls, Supermarket, General Store]

(2) A business process that enables retailers to procure goods directly
from a supplier is ____________.

[Direct Store Delivery, Direct Customer Delivery, Direct Home
Delivery, Direct Delivery]

(3) The process of working collaboratively with a group of people
in order to achieve a common goal is ____________.

(Goal, Aim, Career, Teamwork)

The goods are physically handed over to the buyer to take
possession of the goods is ____________ delivery.

[Actual, Symbolic, Constructive Delivery, Attornment]

(5) The community based organizations that are owned and managed
by consumer are ________________.

[Franchises, Individual Retail, Chain Retailer, Consumer-
Cooperatives]

(6) Which of these is not a right of employee that they are entitled
to during the course of their employment ?

[Sexual Harassment, No Leave, Timely Salary, Notice Period]

(B) Answer the following questions in two sentences : 4

(1) Distinguish between store based retailing and non-store based
retailing (any two points).

(2) List documents required while delivering products to retailer.

(C) Answer the following questions in one sentence : 3

(1) Write full form of MBO.

(2) Identify the labels used in retail.

|

(3) Define the term “Closing the sale”.

4. (A) Give one word for the following : 1

(1) (I) Device that captures and documents individual’s actions and
behaviours.
(II) A heavy-duty metallic box designed to hold cash in addition to
important documents and other sensitive items.

(I) Information about price of the product : Label; Wrapper of
product:__________

(II) Paper : Type A Fire ; Computer : ___________

1

(I) (a) Fire Alarm

(II) (b) Trolley

(c) Fire hose

(d) Forklift truck

(B) Answer the following questions in two sentences : 4

(1) List and explain any two stock control methods.

(2) How retailer can deal with angry customer ?

(C) Answer the following questions in one sentence. 3

(1) What is Hypermarket ? Give one example.

(2) Design an invoice using following details :

Date : 23 April 2020

Name of Retailer : Mr. Verma

Name of Buyer : Mr. Sharma

Items purchased Qty Price/item

Toothbrush 4 20

(3) Name the different skills required for achieving team goals.

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