MBOSE Class 10 Question Paper 2026 for Banking

FOR MBOSE CLASS 10 EXAM PREPARATION

MBOSE Class 10 2026
Question Paper ·
Banking
EXAM YEAR TYPE SUBJECT

MBOSE Class 10 2026 Question Paper Banking

Notes · Sample Papers · Previous Year Papers · Mock Tests

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Total No. of Printed Pages—5
26/VC/BNK

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2026
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( Vocational Course )

Full Marks : 30

Time : 1 hour

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The figures in the margin indicate full marks for the questions
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General Instructions :
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(i) The candidates are advised to attempt all Sections A,
B, C, D and E.

(ii) All Sections have internal choices, so candidates are
advised to read the question paper carefully.

(iii) Question Nos. 1 to 5 are multiple choice questions,
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(vi) Question Nos. 20 to 23 carry 4 marks each.

/27 [ P.T.O.

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( 2 )

SECTION—A

Choose and write the correct answer (any four ) : 1×4=4

1. Reporting unethical behaviour is the responsibility of
(a) senior management
(b) legal team only
(c) every employee
(d) customer only

2. What improves teamwork in diverse teams?
(a) Cultural stereotypes
(b) Inclusive communication
(c) Avoiding interaction
(d) Fixed roles

3. What does CRM stand for?
(a) Customer Relation Manual
(b) Credit Risk Management
(c) Customer Relationship Management
(d) Cash Return Module

4. Data privacy in banking is protected under
(a) the Indian Penal Code
(b) the Banking Regulation Act
(c) RBI guidelines
(d) the Income-tax Act

26/VC/BNK/27 [ Contd.

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 2 of 5

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( 3 )

5. Customers judge a service experience mainly by
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(a) company’s revenue
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(b) internal software
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(c)

(d) staff uniform

SECTION—B

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State whether the following statements are True or False
(any four ) : 1×4=4
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6. A settlement is only updated
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7. Doubtful overdue cases can sometimes be resolved
through repayment plan.

8. Follow-up sessions are needed only when a customer
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10. Clear communication does not have any effect on
customer loyalty.

26/VC/BNK/27 [ P.T.O.

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( 4 )

SECTION—C

Answer any four of the following short answer-type questions :
1×4=4
11. What does ‘signing off on the drop’ mean?

12. Why is auditing necessary?

13. What does ‘writing off’ a loan mean?

14. To whom should fraudulent activities be reported to?

15. Define a loan defaulter.

SECTION—D

Answer any three of the following questions : 2×3=6

16. What are receivables? Name the different types of
receivables.

17. When is an overdue payment classified as doubtful?

18. What is intellectual property (IP) infringement? Give
example.

19. What does managing customer accounts mean?

26/VC/BNK/27 [ Contd.

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 4 of 5

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( 5 )

SECTION—E
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Answer any three of the following descriptive-type questions in
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20. Explain the steps involved in preparing a list of
defaulters in a micro-finance institution.

21. What is post-sale service? State its importance.

22. Why do some overdue payments become doubtful? What
measures can banks take to prevent them?
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23. List and explain the accounting formalities for cash
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26/VC/BNK/27 26K—220

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