CS CSEET October 2026 Question Paper Business Communication

FOR CS CSEET EXAM PREPARATION

CS CSEET 2026
Question Paper ·
Business
Communication
EXAM YEAR TYPE SUBJECT

CS CSEET 2026 Question Paper Business Communication
DATE

October 2026

Notes · Sample Papers · Previous Year Papers · Mock Tests

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Roll No. ..................................... :1:

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Time allowed : 3 hours
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Maximum marks : 100
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Total number of questions : 8 Total number of printed pages : 12

NOTE : Question No. 1 is compulsory. Attempt any five questions from Q. No. 2 to

Q. No. 8.

1. (a) Rohit, the Managing Director of Dirt Bikes Pvt. Ltd., is concerned about how much
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time and money is being spent communicating in-person with people inside and outside

s eminformation about developments in the motorcycle
gla In this situation, he is considering to use Digital
the company and obtaining written

industry and the globalaeconomy.

Communication Channels for the company.

As an advisor to the Managing Director, suggest various Digital Communication Channels

available to Dirt Bikes Pvt. Ltd.

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c. o s em receive information
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(b) ‘‘Listening skills are skills that contribute to your ability to accurately

l a a and describe various types
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when communicating with others.’’ Explain this statement

of listening skills.

(6 marks)

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(c) Draft an office order for the transfer of Mr. Jinesh Shah (General Manager) from
Mumbai Branch to Delhi Branch, mentioning designation, reporting details, and instructions.

(6 marks)

2. (a) Attempt the following questions as directed :

(i) Greed – Inordinate desire to gain and hoard wealth (Give one word substitution,
choose the correct option)

(a) Avarice

(b) Average.

(ii) alright we should analyze the demand and supply trends (Punctuate the sentence)

(iii) The company implemented AI ethics guidelines in advance beforehand. (Eliminate
the redundant word)

(iv) A new vaccine is being developed by scientists. (Change into active voice)

(v) It is essential that every employee ............... the company rules. (follows/follow)

(vi) A report in the media that reveals something discreditable. (Give one word
substitution)

(vii) What does the idiom ‘‘Penelope’s web’’ mean :

(a) A small but beautiful creation

(b) A work which seems to be going on and yet never comes to an end

(c) A plan that succeeds quickly

(d) A tangled problem that is impossible to solve.

(viii) I read a book. (Convert this sentence into present perfect continuous tense).

(1×8=8 marks)

2/2026/BC Contd. ........

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(b) Define business attire and describe any two common mistakes which people normally

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make in business dressing.

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(c) Explain the following Business Terminologies :

(i) American Depository Receipts (ADR)

(ii) Consortium

(iii) Plea Bargain

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(iv) Rummaging.
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(1×4=4 marks)

3. (a)
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India’s renewable energy sector has achieved historic growth in the current financial
year, marking a significant milestone in the country’s transition toward cleaner energy
sources. According to an official statement, India recorded its highest-ever addition
of non-fossil fuel energy capacity, with 31.25 GW added this fiscal year, driven
predominantly by solar power generation. Solar energy alone contributed 24.28 GW

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of this figure, reflecting its dominant role in the clean energy expansion.

c. o This surge marks a decades-long shift from dependence on fossilem
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fuels toward sustainable

las alternatives, aligned with India’s goal of achieving 500 g
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GW

ag by 2030. Over the past decade, solar capacity in the country has risen dramatically
from just a few giga watts to over 100 GW installed capacity by early 2025, showcasing
rapid infrastructure development and strong policy push.

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Much of the growth has come from large utility-scale solar parks, rooftop solar
installations, and hybrid renewable projects. Major clean energy markets like Gujarat,
Rajasthan, and Maharashtra have been at the forefront of this expansion, while rooftop
solar schemes like PM Surya Ghar Muft Bijli Yojana have helped households adopt
clean electricity.

This renewable capacity increase also contributes to climate action goals, helping reduce
greenhouse gas emissions and strengthening energy security by decreasing dependence
on imported fossil fuels. Experts see this growth as crucial for meeting India’s international
commitments under the Paris Agreement and for enhancing sustainable development
across sectors.

In the above context answer the following questions by choosing the correct option :

(i) The clean energy expansion helps reduce reliance on :

(a) Renewable energy

(b) Fossil fuel imports

(c) Hydropower

(d) Solar panels

(ii) How much non-fossil fuel capacity did India add this fiscal year ?

(a) 10 GW

(b) 20 GW

(c) 31.25 GW

(d) 50 GW
2/2026/BC Contd. ........

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(iii) Which energy source contributed most to the new capacity addition ?

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c. o Coal
(a)
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(b) Nuclear

(c) Solar

(d) Hydro

(iv) What is India’s target for non-fossil fuel energy capacity by 2030 ?

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(a) 200 GW

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(b) 300 GW
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(c) 400 GW

(d) 500 GW

(v) Which household scheme has supported rooftop solar adoption ?
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c. o (a) PM Ujjwala
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(b) PM Surya Ghar Muft Bijli Yojana

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(c) Make in India

(d) Atmanirbhar Bharat

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(vi) Which three states are mentioned as leading in renewable energy growth ?

(a) Bihar, Odisha, Jharkhand

(b) Gujarat, Rajasthan, Maharashtra

(c) Kerala, Tamil Nadu, Punjab

(d) UP, MP, Rajasthan

(vii) By early 2025, India achieved how much installed solar capacity ?

(a) 50 GW

(b) 75 GW

(c) 100 GW

(d) 150 GW

(viii) Why is the renewable capacity growth important for climate goals ?

(a) It increases coal use

(b) It reduces greenhouse gas emissions

(c) It increases fossil fuel imports

(d) It reduces energy security

(1×8=8 marks)

2/2026/BC Contd. ........

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(b) The Board of Directors of Bright Zone Pvt. Ltd., New Delhi held a meeting on
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5th July, 2026 at 10.00 AM at the Corporate Office of the Company to discuss :

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(i) Issue of Sweat Equity Shares

a s e Appointment of a new Director. g la
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(ii)
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ag Draft the Agenda for the Board Meeting.

(c) What is MIS (Management Information System) ? Describe three main characteristics
of MIS.

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em was installed and test run was conducted, it
4. (a) Maxwell Hospital, Ahmedabad purchased an X-Ray machine from Protech Solutions

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Ltd., New Delhi. When the machine

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was found that the machine
X-Ray machine is under guarantee period of one year.

As the Purchase Manager of Maxwell Hospital, draft a formal letter (in Semi-Blocked
Format) to Protech Solutions Ltd. complaining the matter and requesting for replacement.

(8 marks)

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(b) Answer the following by choosing the correct option :
m Hari is a confirmed defaulter. The word ‘confirmed’ is .used as a/an :
c. o (i)
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(a) Noun

ag (b) Verb

(c) Adverb

(d) Adjective

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(ii) Synonym for ‘‘Abundant’’ :

(a) Sufficient

(b) Proficient

(c) Plentiful

(d) Excessive

(iii) Choose the correct word :

My teacher ........................ me to work hard.

(a) adviced

(b) advised

(iv) Identify the incorrectly spelled word :

(a) Stagnation

(b) Accomodation

(c) Approbation

(d) Deterioration

(c) Effective communication is important in today’s globalized business environment. Explain
in this context the different means of communication presently available to a business
concern.

2/2026/BC Contd. ........

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5. (a) What are communication barriers ? Explain different types of communication barriers
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and suggest suitable measures to overcome these barriers.

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(8 marks)

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ag Explain the importance of workplace hierarchy in an organization.
(b) A well-defined hierarchy contribute to smooth communication and effective management.

(c) Discuss the fundamental Business Meeting Etiquettes which are expected from you
as a participant of the meeting.
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State whether the following statements are true or false. Give explanation to support
your answer :

(i) What is polite in one culture may be neutral or rude in another.

(ii) Reducing risk by taking a position that offsets an existing or anticipated exposure
in financial operations is known as speculation.
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(iii) A business report is always written voluntarily by employees without any request

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from company authorities.
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Physical obstructions like people standing in afront of you have no impact on
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communication.

(2×4=8 marks)

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(b) Courtesy is not about ceremonial smiles or rigid rules; it is about genuine respect.

Explain why courtesy matters and discuss the tools of courtesy.

(c) Explain the concept of Intranet and Extranet. Discuss the benefits and purpose of

an Intranet.

7. (a) (i) Social media communication is the most powerful communication system now-

a-days. Explain the strategies for an effective social media communication.

(ii) Intercultural communication is the process of exchanging information between

people from different cultures. Suggest the tips for Effective Intercultural

communication.

(b) In English grammar, words are divided into different classes according to the roles

they perform in a sentence. Explain the Parts of Speech in English and illustrate each

part of the speech in English with the help of examples.

2/2026/BC Contd. ........

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(c) What is the Email Policy of the Government of India, 2024 ? Highlight the main

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features of the policy.

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8. ag (i)
(a) Indian Bank is performing scheduled maintenance activity for Bank’s UPI system

on 15th October 2026 from 10.00 AM to 4.00 PM. During this period UPI

transactions will be impacted.

Draft an office circular for bank customers informing about this temporary
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suspension of UPI services.
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(ii) As an Administration Manager of Rahul Electricals Ltd., draft an office

memorandum granting permission and special causal leave to an employee for

participating in the National Level Women Football Tournament at Gwalior.

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‘You attitude’ is not only important but also essential in business

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a and what benefits can be
ag Considering this statement, explain what is ‘you attitude’

enjoyed by adopting this attitude.

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(c) Write one-word substitute for the following :

(i) A program listing items of business to be transacted in a meeting.

(ii) A security generally in the form of fixed assets and offered in addition to
those already furnished.

(iii) A note sent by seller to buyer to rectify an undercharge in the original invoice.
It is in the nature of a supplementary invoice.

(iv) A legal charge on property which holds it as security for a loan.

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2/2026/BC Contd. ........

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