ISC Class 11 Specimen Paper for Business Studies

BUSINESS STUDIES
(Maximum Marks: 80)
(Time allowed: Three hours)
(Candidates are allowed additional 15 minutes for only reading the paper.
They must NOT start writing during this time.)
Answer Question 1 from Part I (compulsory) and five questions from Part II.
The intended marks for questions or parts of questions are given in brackets [ ].
PART I (20 Marks)
Answer all questions

Question 1

Answer briefly each of the questions (i) to (x). [10  2]

(i) Why is business environment said to be a relative concept? Explain with the
help of an example.

(ii) Who are Fabian entrepreneurs?

(iii) State any two examples, where government policies may lead to failure in
business.

(iv) A Manager acts as a disseminator in the organisation. Explain.

(v) What is meant by Formal Authority Theory?

(vi) Define Responsibility.

(vii) What is meant by unfreezing in the process of planned change?

(viii) State any two limitations of automation at workplaces.

(ix) Expand and explain VoIP.

(x) Expand the following abbreviations:

(a) OTP (b) WiFi

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PART II (60 Marks)
Answer any five questions.

Question 2

(a) With regard to the understanding of a business environment, how does a business [4]
organisation:

(i) Keep pace with consumerism.

(ii) Get first mover advantage.

(b) Explain the following with reference to the setting up of an enterprise: [8]

(i) Selecting the line of business.

(ii) Deciding the size of the unit.

(iii) Locating the appropriate site.

(iv) Financing the proposition.

Question 3

(a) Briefly explain any four characteristics of Intrapreneurship. [4]

(b) Discuss any four stakeholders in a business enterprise. [8]

Question 4

(a) Explain any two types of business risks. [4]

(b) Discuss the four decisional roles of a manager, as suggested by Mintzberg. [8]

Question 5

(a) State any four characteristics of management. [4]

(b) Explain any four methods that may be used by a business enterprise to avoid risk. [8]

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Question 6

(a) Briefly explain any four differences between authority and power. [4]

(b) Define planned change. Explain any three external forces that induce planned [8]
change in an organisation.

Question 7

(a) Discuss any two organisational resistances to change. [4]

(b) Elucidate the importance of delegation of authority. [8]

Question 8

(a) Briefly explain any four differences between automation and mechanisation. [4]

(b) Explain the following facilities provided by a bank to its customers: [8]

(i) Passbook Printing Kiosk

(ii) SMS alerts

Question 9

(a) Write a short note on biometric system of recording employee attendance. [4]

(b) Discuss any four merits of automation of workplaces. [8]

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