CBSE Class 9 Sample Paper 2026 for Front Office Operations

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CBSE | DEPARTMENT OF SKILL EDUCATION
FRONT OFFICE OPERATIONS (Subject Code - 410)
Blue-print for Sample Question Paper for Class IX (Session 2025-2026)
Max. Time: 2 Hours Max. Marks: 50

PART A - EMPLOYABILITY SKILLS (10 MARKS):

OBJECTIVE TYPE SHORT ANSWER
UNIT QUESTIONS TYPE QUESTIONS TOTAL
NAME OF THE UNIT
NO. QUESTIONS
1 MARK EACH 2 MARKS EACH

1 Communication Skills – I 1 1 2
2 Self-Management Skills – I 2 1 3
3 ICT Skills – I 1 1 2
4 Entrepreneurial Skills – I 1 1 2
5 Green Skills - I 1 1 2
TOTAL QUESTIONS 6 5 11
NO. OF QUESTIONS TO BE ANSWERED Any 4 Any 3 07
TOTAL MARKS 1x4=4 2x3=6 10 MARKS

PART B - SUBJECT SPECIFIC SKILLS (40 MARKS):

OBJECTIVE SHORT DESCRIPTIVE/
TYPE ANSWER TYPE LONG ANS. TYPE
UNIT TOTAL
NAME OF THE UNIT QUESTIONS QUESTIONS QUESTIONS
NO. QUESTIONS
1 MARK EACH 2 MARKS EACH 4 MARKS EACH
Introduction to Tourism
1 5 1 1 7
Major Tourist
2 Destinations of India 5 1 - 6

Impacts of Tourism
3 2 1 1 4
4 Hotels 5 1 1 7
Classification of Hotels
5 7 2 2 11

TOTAL QUESTIONS 24 6 5 35
NO. OF QUESTIONS
20 Any 4 Any 3 27
TO BE ANSWERED
TOTAL MARKS 1 x 20 = 20 2x4=8 4 x 3 = 12 40 MARKS

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CBSE | DEPARTMENT OF SKILL EDUCATION
FRONT OFFICE OPERATIONS (410)

Sample Question Paper for Class IX (Session 2025-2026)
Max. Time: 2 Hours Max. Marks: 50

General Instructions:
1. Please read the instructions carefully.
2. This Question Paper consists of 21 questions in two sections: Section A & Section B.
3. Section A has Objective type questions whereas Section B contains Subjective type questions.
4. Out of the given (5 + 16 =) 21 questions, a candidate has to answer (5 + 10 =) 15 questions in the
allotted (maximum) time of 2 hours.
5. All questions of a particular section must be attempted in the correct order.
6. SECTION A - OBJECTIVE TYPE QUESTIONS (24 MARKS):
i. This section has 05 questions.
ii. Marks allotted are mentioned against each question/part.
iii. There is no negative marking.
iv. Do as per the instructions given.
7. SECTION B – SUBJECTIVE TYPE QUESTIONS (26 MARKS):
i. This section has 16 questions.
ii. A candidate has to do 10 questions.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.

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SECTION A: OBJECTIVE TYPE QUESTIONS

Q. 1 Answer any 4 out of the given 6 questions on Employability Skills (1 x 4 = 4 marks)
i. Grooming is a term associated with 1
a) Time management
b) Problem solving
c) neat and clean appearance
d) Self-management
ii. What does GPS stand for? 1
a) Global Positioning System
b) Global Payment Systems
c) Global Program System
d) Global Pointing System
iii. Choose the correct example of oral communication. 1
a) Reports
b) Newspapers
c) Face-to-face conversation
d) Notes
iv. Which of the following is not the quality of entrepreneur? 1
a) Patience
b) Positivity
c)Lifesaving Skill
d)Hardworking
v. Do you think people living in hill stations should skip taking a bath for many days? 1
a) No, irrespective of the climate, one should take a bath regularly.
b) Yes, not taking bath for many days is acceptable for people staying in cold climate.
c) Yes, if they wipe themselves with a wet cloth, then it is fine.
d) No, irrespective of the climate, one should take bath thrice a day.
vi. Which of the following is an example of renewable resources? 1
a) Coal
b) Solar Energy
c) CNG
d) Petroleum

Q. 2 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. Hawa Mahal is located in . 1
a) Delhi
b) Mumbai
c)Jaipur
d) Udaipur

ii. Hotel which has no relationship with other hotels regarding policies, procedures, 1
marketing or financial obligations is known as .
a) Chain Hotels
b) Independent Hotels
c)Motels
d)Resorts
iii. Carlson group of hotels were founded in year . 1
a) 1965
b)1938

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c) 1903
d)1945

iv. Which of the following is not the negative impact of tourism on society? 1
a) Influx of Anti- Social Elements
b) Changing Family System and Lifestyles
c) Depletion of Natural Resources
d) Spread of Diseases in Host Countries
v. is considered as the most prominent shrine of the Sikhs. 1
a) Anandpur Sahib
b) Damdama Sahib
c) Hazur Sahib
d) Harminder Sahib
vi. Which is not an example of supplementary accommodation? 1
a) Dharamshalas
b) Dak Bungalow
c) Circuit House
d) Commercial Hotel

Q. 3 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. Hotels which cater to the guests who are interested in gambling are known as 1
.
a) Downtown Hotel
b) Convention Hotels
c) Residential Hotels
d) Casino Hotels
ii. is done to improve one’s health, such as a visit to a health resort or 1
weight-loss camp.
a) Wilderness Tourism
b) Health/Medical Tourism
c) Ecotourism
d) Sports Tourism
iii. is situated in the Himalayan range, at a staggering elevation of 2500- 1
meters above sea level.
a) Srinagar
b) Mussoorie
c) Shimla
d) Manali
iv. Hotel that caters to the needs of people who are on the move and need a stopover en 1
route their journey is known as .
a) Residential Hotel
b) Transient Hotel
c) Bed and Breakfast Hotel
d) Casino Hotels

v. Temple in Pushkar is the only temple in the world dedicated to 1
the deity.
a) Meenakshi Amman
b) Sabarimala Sree Dharma Sastha
c) Kumari Amman
d) Brahma

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vi. The lodging places grew in Europe and Minor Asia in the 3rd century AD were known 1
as:
a) Motels
b) Inns
c) Mansions
d) Resorts

Q. 4 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. Which hotel is regarded as the first business hotel in the modern era? 1
a) The Tremont House
b) The Palmer House
c) City hotel
d) Statler Hotel
ii. is the biggest pilgrim center for the Buddhists in Bihar, and holds 1
significance as Gautama Buddha is believed to have obtained ‘enlightenment’ here
under the ‘bodhi tree’.
a) Kushinagar
b )Sarnath
c) Bodh Gaya
d) Vaishali
iii. In India a Medium hotel should have how many rooms 1
a) 0-25
b) 26-100
c) 300-600
d) 100-300

iv. Which of the following is not the positive impact of tourism on economic? 1
a) Foreign Exchange Earnings
b) Employment Generation
c) Stimulation of Infrastructure Investment
d) Seasonal Character of Jobs
v. are the manufacturers of tourism products. 1
a) Guide Services
b) Travel Agency
c) Tour Operator
d) Publishing Industry
vi. Motels are located on: 1
a) Highways
b) Airports
c) Sea Ports
d) Exotic Location

Q. 5 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. hotels are located in heart of city. 1
a) Airport Hotel
b) Resort
c) Downtown Hotel
d) Motels

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ii. tourism is done to improve the physical or spiritual condition of 1
an individual.
a) Pleasure
b) Business
c) Nature
d) Cultural
iii. is the parent company of Radisson Group of hotels. 1
a) Blackstone Private Equity
b) Marriott International
c) Carlson Companies
d) Starwood Hotels and Resorts Worldwide
iv. is classified as a same-day visitor if his/her trip does not include 1
an overnight stay.
a) International Visitor
b) Tourist
c) Excursionist
d) Outbound
v. ITC- Luxury Collection hotels is brand of 1
a) Taj Group
b) Welcome Group
c) Ashoka Group
d) Oberoi Group
vi. is the movement of large groups of people to specialized tourist 1
locations.
a) Alternative Tourism
b) Recreation Tourism
c) Mass Tourism
d) Active Tourism

SECTION B: SUBJECTIVE TYPE QUESTIONS

Answer any 3 out of the given 5 questions on Employability Skills (2 x 3 = 6 marks)
Answer each question in 20 – 30 words.
Q. 6 Write any two importance of communication. 2
Q. 7 What do you understand by the term Strength and Weakness on human being? 2
Q. 8 Write any two characteristics of Entrepreneurship. 2
Q. 9 Write short note on smartphones. 2
Q. 10 What do you understand by the term Non-Renewable Resource of Energy? 2

Answer any 4 out of the given 6 questions in 20 – 30 words each (2 x 4 = 8 marks)
Q. 11 Define Tourism as per UNWTO. 2
Q. 12 Write the name of different pilgrim sites that comes under Char Dham Yatra. 2
Q. 13 Briefly explain any 2 negative impacts of tourism on Culture of India. 2
Q. 14 Write a short note on Grand Tour Era of Hospitality Industry. 2
Q. 15 Define Downtown Hotel. 2
Q. 16 Write short note on Casino Hotel. 2

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Answer any 3 out of the given 5 questions in 50– 80 words each (4 x 3 = 12 marks)
Q. 17 Explain Modern Era of Hospitality. 4
Q. 18 Explain any four importance of Tourism. 4
Q. 19 Classify the hotel on the basis of Location. 4
Q. 20 Explain any four positive impacts of Tourism on Economy. 4
Q. 21 Classify the hotel on the basis of Clientele. 4

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Study Materials
Notes

Model Papers Class 6 Notes

Sample Papers Class 7 Notes
Half Yearly Sample Papers Class 8 Notes

Class 9 Notes
Important Resources
Class 10 Notes
Periodic Table
Class 11 Notes
Writing Skills / Formats

Maps of India / World Class 12 Notes

Books and Solutions

NCERT Books
NCERT Book Solutions
HC Verma Chapter Wise Solutions
RD Sharma Solutions
CGBSE Solutions