Class 12 Question Paper 2025 IT ITES

AM BOAR
SS

D
A

QUESTION
PAPER

Total number of pages - 12 CODE: 35T ITES
(EN/AS/BN)

2025

IT/ITeS
Full Marks : 50
Pass Marks : 15

Time : Two hours

The figures in the margin indicate full marks
for the questions.

PART-A
Q. No. 1 carries l marks each (any two) . . . . 1 x2 = 2
Q. No. 2 caries l marks each (any two)......1x2 = 2
Q. No. 3 carries 2 marks each (any three)... 2x3 = 6
PART-B

Q. No. 4 carries 1marks each (any two) lx2 = 2
0. No. 5 carries 1 marks each (any tuwo) ... 1 x2 = 2

Q. No. 6 caries 2 marks each (any nine).....2x9 = 18
Q. No. 7 carries 3 marks each (any six)...... 3x6 = 18
Total = 50

Contd.
38 / ITES

Part-A

(Employability Skills )
1. Choose the correct answer from the following: (any two)
1x2=2

(a) In a steel factory, a lot of utensils are being made. The
manager finds a number of defective pieces, which have to be
discarded. How can the person minimise the waste ?

Give it to kabaadiwala

(ü) Dump it in a landfill site

38/ITES (2]

(üi) Send it back to the production line - to be melted

(iv) Sell it in market

(b) What are the characteristics of an ideal message ?

Clean

(iü) Concise

(ii) Accurate

38/ ITES [3] Contd.

(iv) All of the above

a formula ?
(c) Which of the following signs define

() +

(ii) /

(iv) +
1x2=2
two)
2. Write the full forms of the following : (any

() PPT

(i) NAPCC

38 /ITES
|4]

(iii) KVK

($. f9. .

3. Answer the following questions in short : (any three) 2x3=6

(a) Write the stages of active listening.

(b) What do you understand by the term 'self-management' ?

(c) What is spreadsheet ?

(d) Write a short note on entrepreneurship.

38 / ITES |5] Contd.

Part-B

( Vocational Skills )
|2-2
4. Fill in the blanks : (any two)

ERP stands for
(a)

that we organize and plan
management refers to the way
(b)
specific activities.
how long we spend on

(c) ITeS stands for

38 / ITES |6|

5.
Write the full forms of the following :
(any two) 1x2=2

( BPO

(c) RFP

6. Answer the following questions in short :
(any nine) 2x9=18

(a) What is business process
outsourcing ?

38 / ITES |7] Contd.

(b) Write the advantages of ERP.

(c) What is Customer Support Services ?

(d) Define Clipart.

(e) What is payroll ?

(9-AA ?

Write a short note on conceptual learning.

(g) What is the importance of learning ?

38 / ITES |81

(h) What do you understand by the term 'skills'?

() What is a business prOcess

Define enterprise.

7. Answer the following questions : (any six) 3x6=18

(a) Describe components of enterprise resource planning.

38 /ITES (9] Contd.

(b) Discuss the basic concept of BPO.

BPO.
(c) Explain the benefits and limitations of

(d) Write the types of knowledge.

(e) Describe learning terminology.

) Explain different types of learning.

vendors.
(g) Write a short note on ERP

38 / ITES |10|

(h) List he ways to improve time management skills.

X

38 /ITEs [11]

QUESTION PAPERS
GET PREVIOUS YEAR QUESTION PAPERS FOR ALL CLASSES FOR CBSE, ISCSE, ISC AND ALL ALL
STATE BOARDS HERE AT

Andhra Pradesh Board Question Papers
BOARD
WISE Assam Board Question Papers
Bihar Board Question Papers
Chhattisgarh Board Question Papers
Goa Board Question Papers
Gujarat Board Question Papers
Haryana Board Question Papers
Himachal Pradesh Board Question Papers
J&K State Board Question Papers
Jharkhand Board Question Papers
Karnataka Board Question Papers
Kerala Board Question Papers
Madhya Pradesh Board Question Papers
Maharashtra State Board Question Papers
Manipur Board Question Papers
Meghalaya Board Question Papers
Mizoram Board Question Papers
Nagaland Board Question Papers
Orissa Board Question Papers
Punjab Board Question Papers
Rajasthan Board Question Papers
Tamil Nadu Board Question Papers
Telangana State Board Question Papers
Tripura Board Question Papers
Uttarakhand Board Question Papers
Uttar Pradesh (UP) Board Question Papers
West Bengal (WB) Board Question Papers