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Code No. 631
CLASS : 9th (Ninth) Series : 9-M/2018
Roll No.
BANKING & FINANCIAL SERVICES
National Skills Qualification Framework (NSQF)
Level - 1
[ fgUnh ,oa vaxzsth ek/;e ]
[ Hindi and English Medium ]
(Only for Fresh/School Candidates)
le; : 2 21 ?k.Vs ] [ iw.kk±d : 60
1
Time allowed : 2 hours ] [ Maximum Marks : 60
2
• Ñi;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr i`"B 8 rFkk
iz'u 35 gSaA
Please make sure that the printed pages in this
question paper are 8 in number and it contains
35 questions.
• iz'u-i= esa lcls Åij fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk
ds eq[;-i`"B ij fy[ksaA
The Code No. on the top of the question paper
should be written by the candidate on the front
page of the answer-book.
• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad
vo'; fy[ksaA
Before beginning to answer a question, its Serial
Number must be written.
631 P. T. O.
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• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.
• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr%
vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u dkVsaA
Except answer-book, no extra sheet will be given.
Write to the point and do not strike the written
answer.
• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the
question paper.
• d`i;k iz'uksa dk mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i=
iw.kZ o lgh gS] ijh{kk ds mijkUr bl lEcU/k esa dksbZ Hkh nkok
Lohdkj ugha fd;k tk;sxkA
Before answering the question, ensure that you
have been supplied the correct and complete
question paper, no claim in this regard, will be
entertained after examination.
uksV % (i) lHkh iz'uksa ds mÙkj nhft,A
Attempt all questions.
(ii) izR;sd iz'u ds vad mlds lkeus fn;s x;s gSaA
Marks are indicated against each question.
(iii) vkids mÙkj vadkuqlkj gksus pkfg,A
Your answer should be according to marks.
[ fucU/kkRed iz'u ]
[ Essay Type Questions ]
1. vkS|ksfxd fodkl cSad fdrus izdkj ds gSa \ izR;sd dk la{ksi esa
o.kZu dhft,A 5
What are the types of Industrial Development
Bank ? Briefly explain each of them.
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vFkok
OR
okf.kfT;d cSadksa ds dk;ks± dk o.kZu djsaA
Explain the functions of Commercial Banks.
2. eqnzk dh ifjHkk"kk nhft,A eqnzk ds fofHkUu :iksa dk mYys[k
dhft,A 5
Define money. Explain different forms of money.
vFkok
OR
fdUgha ik¡p mEehnksa dk mYys[k dhft,] tks ,d miHkksDrk vius
cSad rFkk mlds deZpkfj;ksa ls j[krs gSaA
Mention any five expectations of customers from
the Banks and their staff.
3. ys[kkadu dk D;k vFkZ gS \ ys[kkadu ds dk;ks± dk o.kZu
dhft,A 5
What is meant by Accounting ? Explain the
functions of Accounting.
vFkok
OR
cSad lek/kku fooj.k ls D;k vfHkizk; gS \ blds D;k ykHk gSa \
What is meant by Bank Reconciliation
Statement ? What are its advantages ?
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[ nh?k
nh?kZ?kZ mÙkjh; iz'u ]
[ Long Answer Type Questions ]
4. eqf'dy xzkgdksa ls fuiVus ds dksbZ rhu
rhu fVIl crkb,A 3
State any three tips for handling difficult
customers tactfully.
5. ukckMZ ds ckjs esa la{ksi esa crkb,A 3
State briefly about NABARD.
6. cSadksa }kjk lkekU;r;k dh tkus okyh foÙkh; xfrfof/k;ksa dk
mYys[k dhft,A 3
Discuss the financial activities normally
undertaken by the Banks.
7. izHkko'kkyh lUns'kokgu ds fl)kUrksa ds uke fyf[k,A 3
Write the name of the principles of effective
communication.
[ y?kq mÙkjh; iz'u ]
[ Short Answer Type Questions ]
8. miHkksDrk lsok esa lq/kkj gsrq cSadksa }kjk mBk, x, fdUgha nks
mik;ksa dk mYys[k dhft,A 2
Mention any two measures taken by the Banks
to improve customer service.
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9. futh {ks= ds nks cSadksa ds uke crkb,A 2
Name any two Banks of Private Sector.
10. cSad 'kk[kk esa vko';d vk/kkjHkwr <k¡pkxr lqfo/kkvksa dk mYys[k
dhft,A 2
Discuss the basic infrastructure needed in a
Bank Branch.
11. jksdM+ cgh dk D;k vFkZ gS \ 2
What is meant by cash book ?
12. eqnzk ds dk;Z crkb,A 2
State functions of Money.
[ vfry?kq
vfry?kq mÙkjh; iz'u ]
[ Very Short Answer Type Questions ]
13. MsfcM dkMZ ls vki D;k le>rs gSa \ 1
What do you mean by Debit Card ?
14. Ñf"k _.k ls D;k vfHkizk; gS \ 1
What is Agricultural loan ?
15. dsUnzh; cSad ls vkidk D;k vfHkizk; gS \ 1
What do you understand by Central Bank ?
16. pSd ls vkidk D;k rkRi;Z gS \ 1
What is meant by Cheque ?
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17. iw¡th cktkj D;k gS \ 1
What is Capital Market ?
18. lsch dk dksbZ ,d dk;Z crkb,A 1
State any one function of SEBI.
19. foÙkh; O;oLFkk ds nks dk;Z fyf[k,A 1
Write two functions of financial system.
20. SIDBI dk eq[; mís'; D;k gS \ 1
What is the main objective of SIDBI ?
21. okLrfod [kkrs dk fu;e crkb,A 1
State the rule of Real Account.
22. vkUrfjd lUns'kokgu D;k gS \ 1
What is Internal Communication ?
[ oLrqfu"B iz'u ]
[ Objective Type Questions ]
23. ^ewY; ikus okyk [kkrk MsfcV rFkk ewY; nsus okyk [kkrk ØsfMV*
dk fl)kUr fdl izdkj ds [kkrs esa ykxw gksrk gS \ 1
In which type of Account, the rule of Debit the
receiver and Credit the giver is applied ?
24. KYC dk iwjk :i fyf[k,A 1
Write full form of KYC.
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25. Lopkfyr Vsyj e'khu fnu esa fdrus ?k.Vs dke djrh gS \ 1
How many hours, ATM is working in a day ?
26. RTGC dk iwjk :i fyf[k,A 1
Write full form of RTGC.
27. ukckMZ dh LFkkiuk fdl o"kZ gqbZ \ 1
In which year NABARD came into existence ?
28. dkSu-lk cSad Hkkjr esa djsUlh izcU/ku dk dk;Z djrk gS \ 1
Which Bank manages the currency of India ?
29. fdl tek ij cSad C;kt ugha nsrs gSa \ 1
On which deposit Banks provide no interest ?
30. cSafdax jsxqys'ku vf/kfu;e fdl o"kZ ikl gqvk \ 1
In which year Banking Regulation Act was
passed ?
31. lkof/kd _.k dk Hkqxrku fuf'pr vUrjky ij fd;k tkrk gSA 1
¼lgh/xyr½
Term loan is repaid over a period of time.
(True/False)
32. {ks=h; xzkeh.k cSad okf.kfT;d cSad dgykrs gSAa ¼lgh/xyr½ 1
Regional Rural Banks are called Commercial
Banks.
(True/False)
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33. SIDBI dk iwjk :i fyf[k,A 1
Write full form of SIDBI.
34. VsyhQksu ykbu esa [kjkch ………….. lUns'kokgu vojks/k
dgykrh gSA 1
Disturbance in telephone line is a …………..
communication barrier.
35. "May I help you" dkmaVj ………….. uke ls Hkh tkus tkrs
gSaA 1
"May I help you" counters are also known
as …………. .
S
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