NCERT Book Class 12 Business Studies Chapter 8 Controlling

CONTROLLING

Departure Control Systems (DCS)
8
CHAPTER
L E A R N I N G
A Departure Control System (DCS)
automates processing an airlines airport OBJECTIVES
management operations which includes
managing the informant required for airport After studying this chapter,
check-in, printing boarding pass, baggage you should be able to:
acceptance, boarding load control and
aircraft checks. Today almost 98% of DCS n Explain the meaning of
manage e-ticket using interface from a controlling;
number of devices including check-in kiosks,
online check‑in, mobile boarding pass and n State the importance of
baggage handling. DCS are able to identify controlling;
and capture updated reservations from an
airline computer reservation system for n Describe the relationship
passengers called passenger name record between planning and
(PNR). A DCS is used to update reservations controlling;
typically as ckecked-in, boarded, and
flown or another status. Additionally and n Explain the steps in the
increasingly a DCS or some city fare sectors process of controlling; and
may also interface with immigration control
for visa, immigration and passenger no fly n Describe the techniques of
watch list. controlling.

It is quite clear from the example the standards set in advance so that
that all managers need to manage organisational goals are achieved.
situations intelligently and take
corrective action before any damage Meaning of Controlling
is done to the business. Controlling Controlling is one of the important
function of management comes to functions of a manager. In order
the rescue of a manager here. It not to seek planned results from the
only helps in keeping a track on subordinates, a manager needs to
the progress of activities but also exercise effective control over the
ensures that activities conform to activities of the subordinates. In other

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