MBOSE Class 11 Question Paper 2023 for Ttourism & Hospitality

Total No. of Printed Pages – 7 (2)
(b) What makes you complete your work or studies
without others cheering you?
2023

TOURISM & HOSPITALITY (i) Self-confidence
( Theory )
(ii) Communication
Full Marks : 30 (iii) Self-motivation
Time : 1 hour
(iv) Self-esteem.
The figures in the margin indicate full marks for the
questions
(c) Which of the following action will promote green
General Instructions:
economy?
(i) Write all the answers in the Answer Script.
(i) Use of non-renewable resources
(ii) Attempt all parts of a question together at one place.
(ii) Sustainable development

SECTION – A (iii) Social protection

1. Choose the most appropriate answer from the given (iv) Creating jobs.
options below (any eight): 1 8 = 8

(a) What is the purpose of Communication?
(d) What type of tourism showcase rural life?
(i) Inform (tell someone about something)
(i) Sustainable Tourism
(ii) Influence (get someone to do something
you want) (ii) Ethnic Tourism

(iii) Share thoughts, ideas, feelings (iii) Cultural Tourism

(iv) All of the above. (iv) Rural Tourism.

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(3) (4)

(e) Motels are located on. (h) Temporary visitors staying less than twenty four
hours in the country visited are known as.
(i) Highways
(i) Tourist
(ii) Roadways
(ii) Same-day visitors/Excursionists
(iii) Sea side
(iii) Out-bound tourist
(iv) None of the above.
(iv) In-bound tourist.

(f) Which of the following is not a natural resource (i) What does an upright (straight) body posture
to attract tourism? convey or show?

(i) Climate (i) Shyness

(ii) Waterfalls (ii) Fear

(iii) Mineral springs (iii) Confidence

(iv) Canals. (iv) Intelligence.

(j) An ‘A’ la carte menu’ refers to a
(g) A Room with a common wall, but no connecting
door is known as. (i) Main course special

(i) Connecting Room (ii) Daily set menu at a fixed price

(ii) Adjoining Room (iii) Self-serve choice of many dishes at a fixed
price.
(iii) Adjacent Room
(iv) Choice of food selected from a menu where
(iv) Studio Room. dishes are individually priced.

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(5) (6)

(k) When communication takes place between two (c) Studio Room
or more person who are subordinates working
(d) Verbal Communication
under the same person or those who are working
under the same level, is known as: (e) Grooming
(i) Lateral or Horizontal Communication (f) Customer Service.

(ii) Upward Communication

(iii) Downward Communication SECTION – C

(iv) One-way Communication.
3. Write short answer-type questions of the following
(any three): 2 3 = 6

(l) Which of the following is not a man made tourist (a) What is the difference between a tourist and an
attraction? excursionist?

(i) Taj Mahal (b) What do you understand by MICE Tourism?

(ii) Eiffel Tower (c) What is Visual Communication? Draw any two
common signs used for Visual Communication.
(iii) Qutub Minar
(d) Why is Personal Hygiene Important?
(iv) Himalayan Ranges.
(e) Define Carte du jour Menu?

(f) Who is a Meet and Greet Officer?

SECTION – B
SECTION – D
(Short answer type questions)

4. Write long answer-type questions of the following
2. Define the following (Any four ): 1 4 = 4 (any three): 4  3 = 12
(a) Inbound tourism (a) List down any four various types and forms of
(b) Lodges Tourism.

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(7)

(b) Identify the Needs and importance of various
types of Accommodation in Tourism and
Hospitality Industry.

(c) List down any four different types of food plans.

(d) What are the various elements of a
Communication Cycle?

(e) Differentiate between a Fine dining restaurant
and a Casual dining restaurant.

(f) List and explain the 4 A’s of Tourism?

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