MP Board Class 12 Question Paper 2020 for Business Studies

Serial Number
E-825
tk: Roll No.

Higher Secondary Examination (Regular) - 2020

a-icitIlq Zitzfufff
BUSINESS STUDIES
(Hindi & English Versions)

Total Total Printed Time : Maximum
Questions : 26 Pages : 8 3 Hours Marks : 100

TA zTkoi
i) izrq- fitsTr2r MPT ql,cbt trA-q I
ii) 1;1 04-iich 1A" 5 deb WgfliTZ t I TeTT9't 'lit
tip/ r, 'TA Wt, ct.) iictq tit4-1 cot-it %

) ip9* sbiiict) 6 10 (Ziff PTA 30) 3t — 2 I
) 3149" viict) 11. 14 14 (aTit-W97 PI% 75) 3t— 3 I
) 949- zflict) 15 A- 21 (aa-w-diT PI% 120) 3 — 4 I
ii) 1P9- 09ich 22 26 (3-tWdli. pie4 150) 3 — 5 I
viii) 5i'$7 viich 6A" 26 deb W-11 .NT-04 41 % I
lost tions :
) All questions are compulsory.
Read the instructions of question paper carefully and answer the questions.
) Question Nos. 1 to 5 are objective type questions which contains fill in the
blanks, true /'false, match the columns, one word answer and choose the correct
option. Each' Question is allotted 5 marks.
) Question Nos. 6 to 10 (Maximum limit 30 words) marks 2.
) Question Nos. 11 to 14 (Maximum limit ,75 words) marks 3.
(vi) Question Nos. 15 to 21 (Maximum limit 120 words) marks 4.
(vii) Question Nos. 22 to 26 (Maximum limit 150 words) marks 5.
(viii) Question Nos. 6 to 26 have internal chOices.

31 di / E-825 •1 1 11 11111 11111111111111 11111 11111 11 111 11111 11111 11111111 P.T.O.

ft-47 T- 1:0 : 1x5.5
(i) 4111- ct) 4)1 f4d-r t

(ii) LiqicRui #rur t

(iii) ,b1 tikui tI

(iv) iT 61-1

(v) 11-F ';12Tff 11-cici6-1 7:11-49T # -51-rtIT §

Fill in the blanks :

(i) The father of Scientific Management is

(ii) International environment is always

(iii) The planning is step of management.

'(iv) Planning should be

(v) The first Five Year Plan in India was begun from

tict4/34 - 4 3i1 lx5=5
(i) Yciq cbi -r4 -16 t

(ii) GI~T cbl aTTZITT %I

(iii) -tritER chi #ff

(iv) -crt- 1-41-09- atft cl 31-
d7 9-er t I

(v) i i t-icbt t

Write True/False :

(i) Organization is not the work of Management.

(ii) Organization is a base of Management. '
(iii) "Campus recruitment" is the internal source of recruitment.
(iv) There is no difference between training and development.
(v) Recruitment is a positive activity.

310 / E-8 2 5 2 11111111 P.T.O.

el -I I : x5=5

) k4PN r IIPT (i) T f4-4q f4s (B.E.P)
31-1:14-Turr (ii) ITS
3il7iff (iii) 41-1)411k<t)
(iv) ct-lq

(v) 71347u1
atch the correct columns :
A
) Part of direction (i) Break even point (B.E.P)
) Motivation (ii) Forecasts
) Revenue equal to cost (iii) Psychological
). Budget (iv) Production expenses
) Cost controlling (v) Communicating

Wgd ct) piGq/clicl-q 3-cR f4ittif 1x5=5
3If0=IT aitT1 -c101 W-41 ?

) 'KA ct Thl" .gRT (Ald err t ?

i) c41141t 'WE tact f cb ?

) WFMcil cb0 t ?

-Krzir ct)) cbq ,b6 -1=4q V19-4t 91-4u t?

swer the following in one word/one sentence :
What is the last stage of selection process ?
) What is the main source to obtain fixed capital ?
i) Which is the life blood of business ?
) What is working capital ?
) Which capital is used to purchase fixed assets ?

/ E-825 3 1 11111111111110111111 11111 11111 11 11111111 11111 1 11111 11 P.T.O.

5 4r f4w— i- : 1x5=5
(3T) 1-TrTff 4 /:
-Fr cbl cb ch ?

fq-- f-49Trrr R,314 a-1MT ftEIT

f#rq- #E-PATQ (iv) #41
(q) T-r R t 9:cog t-11-R--11 t ?
(i) chrl w=11 (ii) Fit
(iii) (iv)
(Tr) 'ITT 4 frici cl cbc) p1-rq-9-r
(i) 1990. (ii) 1991
(iii) 1992 (iv) 1993
(q) "TM ?
(1) iT '(ii) co
(iv) 1ctc1 i11
"ttr- 1 4).-dcrti 31-4. •1114a11" 1- rw t ?
L.
(i) NALI q) (ii) tuz.1
-- .
it-ffre Nti6ct) (iv) t. 4. Ir.
Choose the correct options :
(a) Who controls the Money Market in India ?
(i) Finance Department (ii) Reserve Bank of India
(iii) Finance Institutions (iv) SEBI
(b) The main problem of money market is :
4
(i) Lack of Capital (ii) Hundi
(iii) Lack of Market (iv) None of -above
(c) The National Stock Exchange of India was established in -
(i) 1990 (ii) 1991
(iii) 1992 (iv) 1993
(d) Function of Packaging is -
(i) Security (ii) Facility
(iii) Advertisement • (iv) All of these
(e) The writer of the book "Fundamentals of Marketing" -
(i) • Philip Kotler (ii) Prof. William J. Stantan
(iii) Richard Briskik (iv) Prof. J. P. Verma

310 / E-825 4 IlIllIllIllilIl IllIllIllIlill II 11111111 liii II IIP.T.O..

3T1,Trzra-" •wr ukPlr. •qq-r ?
at is the main object of "Time Study" ?
eTem/OR
)c-n" cb) ti94-114
1
Explain the "Unity of direction." 14"
OC)
ci-ticmiNcb teci-Triim
Define business environment. In
2
4 apmetz
3q1t-)Gb(ui ctql t?
What is Liberalization ?

8 k ;EIT ellPTE1 ?
T.)
What is meant by privatization ?
etamt4C41
tErrzr twitNct) LigicRui crtit MON' ?
What is meant by social environmNit of business ?

ai-4
clot

Explain the meaning of planning. LO
4 aTeroft
wiH4 I
plain the Budget.

10 Acffrit 'OPT c* ?
What is formal communication ?
arniii3R
eT4rci--4rft qui. WI- cb0
What is informal communication •

aai 4ju • rO*171 (c11i)
rite the qualities of a good leads (any three)
a-MIOR
17.--Wrq .11*IWO (ct
scuss non-financial incentives. (any three)
v
1 11 11111 I I 111111 11111 11111 1111 11111 111111 0111 11111111 P.T.O.

12 TWU-9. (.11 *9) 3
Discuss the principles of direction. (any three)
zmi/OR
4I451-7 err c4 mei %-itr4
Write any three elements of communication process.

13 c4iNit r 314111wrr TI-Mlif f C71V ''''tA71 3
Explain the importance of consumer protection from the point of
view of a business.
aTet-m/OR
wct>i ?
What are the responsibilities of a consumer ?

14 -1:rtfr-qi-r -giqmq %cbtqd cb 4\xi chtc11 tics c11 ? 3
Who can file a complaint in a consumer court ?
3TRIT/OR
cb)
Explain the rights of a consumer.

15 74ti et) *rWr
Describe the different levels of Management.
44-4i/OR
cbli art -NP)tic113-1)' qui-i
Describe any four characteristics of Profession.

16 t-11-1.-clq 5.1GI %T t4-1 4
Coordination is •the essence of Management. Explain.
3Tarm/OR
-9-4q -cred w.
Explain the nature of management.

17 ti1 idi 176- c6.1
Explain the importance of organization.
3Ter4r/OR
ata-tur att rc44).41qcb(ui Tcrtz qI
Distinction between Delegation of authority and Decentralization.

310 / E-825 6 1 1 1 1 1 1 1 1 1 1 1:T.°.
Mtn III11111111111 11111EM111

18 11416•1 .11T (!,ci q)ti t-11-1*I1
Explain the two advantages and two disadvantages, of informal
organization.
amr/OR
at-
6(- yr occil 'TT r4 14N4
Discuss - elements of delegation of authority.

19 'ffrift fir 4;1 141-TINU ch0 a icl 1O') itw iQ14-41 l
Explain the factors affecting the dividend decision.
aTRMOR
WFMcii VI GNI t? 3114Pqcbc11 t t 1t 41-----Tuv f4tit-r 'TT
titif *
What is working capital ? Discuss four important determinants of
working capital requirement.

20 1
:47-F fliwr cNI ? ffk dcti cl-q1 ci-11W-11 4
What is Marketing Mix ? What are its main elements„? Explain.
3Terqr/OR
"N v1-1-1 ITT itzrr 4 1q1 C41q ;1-q %1” Ce-II errq t•-11-1d ? titil
"Expenditure on advertising is a social waste." Do you agree ? — Discuss.

0-rcr9- Lu
21 f4- -11-4c1c41 fir 3TTcryI 4
Difference between Advertising and Personal selling.
zlant/OR
NITurff 4-11c1 3IYT t•)cllatE 1;filTt -f-49 Trff 4 Ur Trq-- chi.dr t?
What is Marketing Concept ? How does it help in the effective marketing
of goods and services ?

22 w gi(i . Ayli4cr 9-44 cq!(s..41 2i (c1)) 719) 5
Explain the principles of management enunciated by Taylor. (any fiVe)
3T4-41/OR
tziri wr Sri t qsizi ft:KO 4 *19-4t 3rtTiTr9-
d-r4" (mil urn)
State the differences between the principles of management of Fayol
and Taylor. (any five)

310 / E-825 1111111 I I 11 1111111111111111111 M1111111 1111 P.T.O.

23 "kg-1,AI" 4 iii)bldletf alltS11 i 5
Explain the characteristics of "Planning".
aTtKr/OR
"fq),3-1-1" e) «4144; •tNti
Explain the limitations of

24 Tr* Nt-dft-- qui*ttPAir I 5
Explain internal sources of cruitment.
aTemr/OR
9-1%-zrr
mitirl 4 am.sql ct) I
Explain the procedure for selection of employees.

25 1ti-Aut c act) Gt) ottit.mi ret4
Explain the techniques of strolling.
3i1/OR
1;q•Atii 4-1131'1' mfri r'rf:'"7
Discuss the limitations of strolling.
CO
26 (SEBI) cbc) cLittc.0.41
Explain the objectives and nctions of the SEBI.
zi-21-TioR
err ~u WYt4cb
Explain — Primary and Seo4dary Markets.

310 / E-825 1111111111111111111111111111111111111111111111111111111