MBOSE Class 12 Question Paper 2021 for Business Studies

Total No. of Printed Pages—8
HS/XII/Com/Bs/NC/21

2021

BUSINESS STUDIES
( New Course )

( Commerce )

Full Marks : 80
Time : 3 hours

The figures in the margin indicate full marks for the questions

General Instructions :
(i) Question Nos. 1 to 11 (including all sub-questions of
Question No. 1) carry 1 mark each.
(ii) Question Nos. 12 to 16 carry 3 marks each. Answer to
these questions may be in 50 to 75 words.
(iii) Question Nos. 17 to 19 carry 4 marks each. Answer to
these questions may be in about 120 words.
(iv) Question Nos. 20 to 22 carry 5 marks each. Answer to
these questions may be in about 150 words.
(v) Question Nos. 23 to 25 carry 6 marks each. Answer to
these questions may be in about 200 words.

1. Choose and write the correct answer (any ten): 1×10=10
(a) Coordination is
(i) function of management
(ii) an objective of management
(iii) the essence of management
(iv) None of the above

/130 [ P.T.O.

( 2 )

(b) Which of the following is not a principle of
management given by Taylor?
(i) Harmony not discord
(ii) Functional foremanship
(iii) Maximum not restricted output
(iv) Science, not rule of the thumb

(c) Which of the following does not characterize the
business environment?
(i) Complexity
(ii) Uncertainty
(iii) Relativity
(iv) Employees

(d) Of the types of plans mentioned below, which plan
also acts as a control device?
(i) Tactical plan
(ii) Strategic plan
(iii) Contingency plan
(iv) None of the above

(e) Grouping of activities on the basis of product lines is
a part of
(i) divisional organization
(ii) centralized organization
(iii) decentralized organization
(iv) autonomous organization

HS/XII/Com/Bs/NC/21/130 [ Contd.

( 3 )

(f) Which of the following is not an external source of
recruitment?
(i) Employment exchange
(ii) Transfer
(iii) Campus recruitment
(iv) Labour contractors

(g) Which of the following is not an element of direction?
(i) Motivation
(ii) Communication
(iii) Delegation
(iv) Supervision

(h) Controlling function brings the management cycle
back to
(i) organizing function
(ii) planning function
(iii) directing function
(iv) None of the above

(i) Purchasing a new machine to replace an existing old
machine can be said to be an example of
(i) financing decision
(ii) dividend decision
(iii) working capital decision
(iv) capital budgeting decision

HS/XII/Com/Bs/NC/21/130 [ P.T.O.

( 4 )

(j) Which of the following statements is not true with
regard to money market?
(i) It involves low market risk
(ii) It is situated at specific locations
(iii) The instruments traded in money market are
highly liquid
(iv) Deals in unsecured and short-term debt
instruments

(k) Mike went to a shop and stated that he wanted to
buy a pressure cooker only of Hawkins Company.
Identify the related component that is being
described.
(i) Brand name
(ii) Generic name
(iii) Trademark
(iv) All of the above

(l) In case an aggrieved consumer is not satisfied with
the decision of the State Commission, he can make
a further appeal in the
(i) National Commission
(ii) Supreme Court of India
(iii) High Court of India
(iv) District Forum

HS/XII/Com/Bs/NC/21/130 [ Contd.

( 5 )

(m) Danny works as a production manager and he was
given the task of manufacturing 100 table fans at a
cost of R 2,000 per fan within 7 days. He will be an
effective manager if he ensures that

(i) the cost of production is less than R 2,000 but
time taken is 10 days

(ii) the cost of production is R 2,100 but work
completed in 7 days

(iii) 80 table fans manufactured at cost of R 2,000
within 7 days

(iv) None of the above

(n) What is known as the primary function of
management?

(i) Controlling

(ii) Staffing

(iii) Organizing

(iv) Planning

(o) Identify the level at which the directing function
takes place in an organisation.

(i) Top level management

(ii) Middle level management

(iii) Lower level management

(iv) All of the above

HS/XII/Com/Bs/NC/21/130 [ P.T.O.

( 6 )

2. Name any one characteristic of management. 1

3. Define scientific management. 1

4. Taylor’s technique of functional foremanship is based on
which principle of Fayol? 1

5. Define planning premises. 1

6. Define environment scanning. 1

7. What does the term ‘span of management’ refer to? 1

8. Which organizational structure is suitable for a company
manufacturing multiple products? 1

9. Mention any one point of difference between a manager
and a leader. 1

10. What is meant by the term ‘financial risk’? 1

11. Mention any one advantage of packaging of a consumer
product. 1

12. Mention three points of difference between delegation
and decentralization. 3

13. Mention any three network of grapevine communication. 3

Or

Briefly explain any three types of responsibility centres.

HS/XII/Com/Bs/NC/21/130 [ Contd.

( 7 )

14. Mention any three points of difference between capital
market and money market. 3

15. Explain in brief any three factors affecting price of a
product. 3

16. State any three responsibilities that a consumer must
keep in mind while purchasing any product. 3

17. Explain the technique of ‘functional foremanship’ and
the concept of ‘mental revolution’ as enunciated by
Taylor. 4

18. Explain any two financial and non-financial incentives
used to motivate the employees in a firm. 4

19. What is meant by working capital? Discuss briefly any
three determinants of working capital requirement. 1+3=4

20. “Lack of proper management results in wastage of time,
money and effort.” In the light of the above statement,
explain the importance of management. 5
Or
Explain the dimensions of business environment.

21. Explain in brief the staffing process. 5
Or
What are the advantages of training to the individual and
to the organization?

HS/XII/Com/Bs/NC/21/130 [ P.T.O.

( 8 )

22. Explain briefly any five factors which affect the choice of
capital structure of a company. 5
Or
Explain any five functions of stock exchange.

23. Explain the planning process. 6
Or

Define planning. State any four points of importance of
planning function of management. 2+4=6

24. Explain the importance of controlling in an organization. 6
Or
Explain the modern techniques of managerial control.

25. What is meant by marketing mix? Explain the different
components of marketing mix. 2+4=6
Or
What are the salient features of the Consumer Protection
Act? 6

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HS/XII/Com/Bs/NC/21/130 11–21—3470

Total No. of Printed Pages—4
HS/XII/Com/Bs/OC/21

2021

BUSINESS STUDIES
( Old Course )

( Commerce )

Full Marks : 100
Time : 3 hours

The figures in the margin indicate full marks for the questions

General Instructions :

(i) Answer to questions of 2–3 marks should not exceed
30–40 words each.
(ii) Answer to questions of 4–5 marks should not exceed
60–80 words each.
(iii) Answer to questions of 6 marks should not exceed 100
words each.
(iv) Attempt all parts of a question together at one place.

1. State why management principles are considered to be
flexible. 2

2. Briefly explain the meaning of the term ‘Liberalization’. 2

3. Give two examples of non-financial incentives. 2
Or
Give two points of difference between leaders and
managers.

/131 [ P.T.O.

( 2 )

4. How does personal selling help in sales promotion? 2

5. Define the term ‘branding’. 2
Or
What do you mean by the ‘societal concept’ of marketing?

6. Mention and explain in brief any three principles of
directing. 3

7. Explain in brief any three features of motivation. 3
Or
“A supervisor performs multiple roles.”
In light of the above statement, explain the importance of
supervision. (Any three points)

8. Explain in brief any three factors which affect the
fixation of the price of a product. 3

9. Enlist the advantages of packaging of a consumer
product. 3
Or
State any three merits of advertizing.

10. Explain in brief the importance of management.
(Any three points) 3
Or
Explain in brief any three basic characteristics of
management.

11. Why is management considered to be a multi-faceted
concept? 4
Or
Why is management not regarded as full-fledged
profession like medicine profession or legal profession?

HS/XII/Com/Bs/OC/21/131 [ Contd.

( 3 )

12. Explain the importance of organizing as a function of
management. 4

13. Explain vestibule school and job rotation as a method of
training. 2+2=4
Or
Give two points to show how training and development is
important both from the point of view of employee as
well as the organization. 2+2=4

14. Briefly explain the function of stock exchange. (Any
four points) 4

15. Give four points of difference between Capital Market
and Money Market. 4
Or
Explain in brief any two instruments used in the Money
Market.

16. Explain the principles of scientific management as given
by F. W. Taylor. 5

17. Explain with examples the various dimensions of
business environment. 5
Or
Explain why it is important for business enterprise to
understand the environment.

18. Explain in brief the various steps involved in the process
of control. 5
Or
Explain the modern techniques of managerial control.

19. State the main objectives of financial management. 5

HS/XII/Com/Bs/OC/21/131 [ P.T.O.

( 4 )

20. Explain any five factors which are to be considered at the
time of determining working capital. 5
Or
Describe the factors affecting the choice of capital
structure in a firm.

21. What do you mean by the term ‘planning process’? 6
Or
Discuss any six limitations of planning.

22. What is meant by functional structure? Explain any two
of its advantages and disadvantages. 2+2+2=6
Or
Distinguish between formal and informal organizations.
(Any six points) 6

23. Explain the procedure of selection of employees. 6
Or
Explain any three merits and demerits of external
source of recruitment.

24. Discuss the functions of marketing. 6
Or
What is marketing mix? Explain the main elements of
marketing mix. 2+4=6

25. Enumerate any six duties of a consumer to safeguard
his or her interest. 6
Or
Explain the importance of consumer protection from the
point of view of a business and a consumer. (Any three
points of each)
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HS/XII/Com/Bs/OC/21/131 11–21—920