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FOR MBOSE CLASS 12 EXAM PREPARATION
MBOSE Class 12 2026
Question Paper ·
Business Studies
EXAM YEAR TYPE SUBJECT
MBOSE Class 12 2026 Question Paper Business Studies
Notes · Sample Papers · Previous Year Papers · Mock Tests
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Total No. of Printed Pages—12
HS/XII/Com/Bs/26
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m BUSINESS STUDIES
2026
s e m
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a ( Commerce )
Full Marks : 80
Time : 3 hours
The figures in the margin indicate full marks for the questions.
General Instructions :
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(i) This question paper contains 34 questions. All questions
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are compulsory.
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(ii) Marks are indicated against eacha question.
(iii) Answer should be brief and a
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togthe point.
(iv) Answers to questions carrying 3 marks may be from 50 to
75 words.
(v) Answers to questions carrying 4 marks may be in about
150 words.
(vi) Answers to questions carrying 6 marks may be in about
200 words.
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(vii) Attempt all parts of a question together.
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. and write the correct answer : s e
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Choose 1×20=20
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1. Management is always denoted by ‘we’ and not ‘I’ because
ag (a) it is a process
(b) it is continuous
(c) it is a group activity
(d) it is intangible
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( 2 )
2. School Time is a company engaged in manufacturing
stationery items, school bags and school uniforms. The
company has the same unit producing all the three
products. This leads to confusion among the employees
regarding the reporting as well as differentiation of work.
Which principle of Henri Fayol is violated here?
(a) Unity of command
(b) Unity of direction
(c) Initiative
(d) Order
3. Business environment includes
(a) surroundings
(b) forces, factors, institutions which directly or
indirectly affect business
(c) customers and employees
(d) None of the above
4. Mr. Bhandari is the chief manager in a reputed
publication house. He is fond of continuing to present
innovative ideas while planning for his business. His ideas
are usually very significant. It has been observed several
times that these very ideas take the form of concrete
plans. This is the very reason that his contribution to the
growth and prosperity of the company continues to be
quite great. Identify the ‘importance of planning’ described
above.
(a) Planning provides direction
(b) Planning reduces the risk of uncertainty
HS/XII/Com/Bs/26/75 [ Contd.
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(c)
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Planning reduces overlapping and wasteful activities
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(d) Planningm . s e
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5. For delegation to be effective, it is essential that
responsibility should be accompanied by
(a) authority (b) manpower
(c) incentives (d) promotions
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6. Process of receiving a new employee and giving basic
information on the type of job in an organization is known
as
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(a) internship
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(c) rotation (d) coaching
7. In an organization, informal communication is stressed
upon instead of formal communication which results in
non-reaching of proper communication to proper person
in proper time. It results in either non-completion or delay
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in work. Which value has not been violated?
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s e (a) Discipline
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a (b) Honesty and loyalty
(c) Accountability and responsibility
(d) Remuneration
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8. When mismatch between plan and actual performance is
due to overstating or understating of plan then it is called
(a) strategic control
(b) operational control
(c) Both (a) and (b)
(d) None of the above
9. What is the main objective of financial management?
(a) Profit maximization
(b) Risk minimization
(c) Wealth maximization
(d) Dividend decision
10. The number of stock exchanges in India is
(a) 20
(b) 21
(c) 22
(d) 25
HS/XII/Com/Bs/26/75 [ Contd.
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11. Which of the following promotion tools can be used to
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reach masses?
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(a) Advertisement
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(b) Sales
(c) Personal selling
(d) Public relation
12. Right to seek redressal allows a customer to
(a) file a complaint against defective goods or deficient
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services
(b)
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seek for relief against defective goods or deficient
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services
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a organization
(c) seek help from consumer
(d) All of the above
13. Which of the following is not a feature of formal
organization?
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(a) It is deliberately designed by the top management
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rather than officially laid down rules and regulations se
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las (c) It specifies the relationship between various ajob
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ag positions and clarifies who is to report to whom
(d) It places more emphasis on work to be performed
than interpersonal relationships among the
employees
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14. For fast communication and to get correct feedback,
which of the following organizations is suitable?
(a) Formal organization
(b) Informal organization
(c) Both (a) and (b)
(d) None of the above
15. After completion of two years of services, John was
confirmed as a permanent employee. Which Maslow’s
need is being satisfied?
(a) Esteem
(b) Security
(c) Self-actualization
(d) Social
16. An organization notices a continuous downward trend in
product quality over the last three months but continues
to produce as usual. What step in controlling is being
missed?
(a) Setting standards
(b) Measuring actual performance
(c) Taking corrective actions
(d) comparing actual performance with standards
HS/XII/Com/Bs/26/75 [ Contd.
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17. The leader who does not welcome suggestion of employees
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is called
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(a) autocratic leader
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(b) democratic leader
(c) free-rein leader
(d) None of the above
18. The process of estimating fund requirements of a
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business and specifying the sources of funds is called
(a) capital structure
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(b) financial planning
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(c) financial management
(d) capital budgeting
19. Which of the following is a regulatory function of the
Securities and Exchange Board of India?
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(a) Registration of brokers and sub-brokers and other
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players in the market
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ag (c) Promotion of fair practices and code of conduct in
securities market
(d) Conduct research and publishing information useful
to all market participants
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20. When you go out for dinner in a restaurant, who will be
considered as the marketer?
(a) The restaurant owner
(b) You
(c) Both
(d) None of them
21. ‘‘Management does not have some features of a
profession.’’ Explain those features. 3
Or
Explain ‘harmony not discord’, as a principle of scientific
management.
22. Tanu runs a factory wherein she manufactures shoes.
The business has been doing well and she intends to
expand by diversifying into leather bags as well as
western formal wear thereby making her company a
complete provider of corporate wear. This will enable her
to market her business unit as the ‘one stop’ for working
women. Which type of structure would you recommend
for her expanded organization and why? 3
23. Anjana is working in an MNC. She has been given an
option to buy the shares of the company at an amount
less than the market price because of her performance as
an incentive. She has been awarded ‘Employee of the
Month’ award. Which form of incentive is being referred
here? Explain the incentives along with any other two
incentives. 3
HS/XII/Com/Bs/26/75 [ Contd.
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24. What is marketing? Explain any two objectives of
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marketing.
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What islameant by ‘personal selling’? State any four ag
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qualities
25. In November 2016, the Government of India announced
that R500 and R1000 currency notes would no longer be
legal tender. This move, known as demonetization, aimed
to curb black money, reduce corruption and promote
digital transactions. Many businesses, especially small
traders and retailers, faced temporary losses due to cash
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shortage. However, online payments and digital wallets
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like Paytm and Google Pay saw a massive rise in users.
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Over time, people began shifting towards cashless modes
of payment.
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(a) What were the main objectives of demonetization?
(b) Mention two positive impacts of this policy.
(c) How did demonetization promote financial inclusion
and digital payments?
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(d) Identify one business environment dimension
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affected by this decision. 4
. c oExplain the following features of the ‘planning’ function of em
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(b) Planning is pervasive
Or
Distinguish between authority and responsibility.
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27. The manager of ‘Fashion Point’ decided to increase sales
by 20% in the next six months. He analysed the market,
developed strategies for online marketing and allocated a
budget for advertising. He also assigned duties to staff
and fixed deadlines for each task.
(a) Name the function of management performed by the
manager.
(b) Identify any three stages of the planning process
mentioned in the case. 4
28. Explain the following : 4
(a) On-the-job training
(b) Off-the-job training
Or
Explain the relationship between planning and
controlling.
29. Explain any four instruments of money market. 4
Or
Explain any four methods of floatation of securities in the
primary market.
30. A popular health drink company advertised that its
product increases height within two months. Many
parents bought it for their children, but there was no
visible improvement. Later, a health department test
revealed the claim was false and misleading.
(a) Identify the consumer right that was violated.
HS/XII/Com/Bs/26/75 [ Contd.
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(b)
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Mention the responsibility of consumers ignored in
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this case.
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(c) Which government agency can take action against
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such advertisements?
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(d) Suggest one way consumers can protect themselves
from such exploitation. 4
31. XYZ is a mobile manufacturing company. The manager,
Mr. Arjun, notices that the production department often
ignores instructions from the finance department.There is
confusion about authority and workers receive orders
from more than one superior. Also, some employees come
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late and do not follow rules properly. To improve
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efficiency, Arjun decides to make a clear chain of
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command, discipline rules and equal treatment for all
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workers.
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(a) Identify and explain any three principles of
management by Henri Fayol that are being violated
or applied in the above case.
(b) How can following these principles improve efficiency
in the organization? 6
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32. Explain the steps in the process of controlling. 6
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c. oExplain the barriers to effective
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any six factors affecting fixed capital requirement
a for a firm. 6
Or
What is meant by capital structure? Explain any four
factors determining the capital structure.
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34. A company named ‘Glow Fresh Ltd’ has launched a new
range of herbal face creams made from natural
ingredients like aloe vera and turmeric. The company
decides to sell the cream in small and large tubes at
affordable prices. It plans to advertise the product on
social media and through television commercials using a
popular actress as the brand ambassador. The product
will be available in cosmetic stores and online platforms
like Amazon.
(a) Identify and explain the elements of marketing mix
used in the above case.
(b) How do these decisions help in promoting the
product effectively? 6
HHH
HS/XII/Com/Bs/26/75 26K—3950
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