TN 11th Question Paper 2022 Office Management & Secretaruship

No. of Printed Pages : 8
6092
!6092IstYearOfficeManagementandSecretaryship! £vÄ Gs
Register Number

Part III — Vocational Subjects
A¾Á»P ÷©»õsø©²® ö\¯¼¯¾®
OFFICE MANAGEMENT AND SECRETARYSHIP
( uªÌ ©ØÖ® B[Q» ÁÈ / Tamil & English Version )

Põ» AÍÄ : 3.00 ©o ÷|µ® ] [ ö©õzu ©v¨ö£sPÒ : 90
Time Allowed : 3.00 Hours ] [ Maximum Marks : 90

AÔÄøµPÒ : (1) AøÚzx ÂÚõUPЮ \›¯õP £vÁõQ EÒÍuõ GߣuøÚ \›£õºzxU
öPõÒÍÄ®. Aa_¨£vÂÀ SøÓ°¸¨¤ß, AøÓU PsPõo¨£õÍ›h®
EhÚi¯õPz öu›ÂUPÄ®.
(2) }»® AÀ»x P¸¨¦ ø©°øÚ ©mk÷© GÊxÁuØS®
AiU÷PõikÁuØS® £¯ß£kzu ÷Ásk®. £h[PÒ ÁøµÁuØS
ö£ß]À £¯ß£kzuÄ®.

Instructions : (1) Check the question paper for fairness of printing. If there is any lack of
fairness, inform the Hall Supervisor immediately.

(2) Use Blue or Black ink to write and underline and pencil to draw
diagrams.

£Sv & I / PART - I

SÔ¨¦ : (i) AøÚzx ÂÚõUPÐUS® Âøh¯ÎUPÄ®. 15x1=15

(ii) öPõkUP¨£mkÒÍ ©õØÖ ÂøhPÎÀ ªPÄ® Hئøh¯ Âøhø¯z
÷uº¢öukzxU SÔ±mkhß Âøh°øÚ²® ÷\ºzx GÊuÄ®.
Note : (i) Answer all the questions.
(ii) Choose the most appropriate answer from the given four alternatives

and write the option code and the corresponding answer.

6092 2

1. G¢u J¸ A¾Á»P Ch•® CÀ»õ©À ö\¯À£k® A¾Á»P® _________ GÚ
AøÇUP¨£kQÓx.
(A) ¦Ó A¾Á»P® (B) ©zv¯ A¾Á»P®
(C) ªß A¾Á»P® (D) ö©´{Pº A¾Á»P®
_________ is an office where office activities are carried out without any physical
space.
(a) Back office (b) Middle office
(c) E - office (d) Virtual office

2. uõÛ¯[Q ö\¯ØSÊ |øhö£ØÓ Bsk _________.
(A) 1974 (B) 1972 (C) 1975 (D) 1973
The committee on Automation was held in the year _________.
(a) 1974 (b) 1972 (c) 1975 (d) 1973

3. uØPõ»zvÀ vÓß Áõ´¢u ÂÍUS _________ BS®.
(A) `›¯U Pvº ÂÍUS (B) íõ÷»õáß
(C) öÁs_hº (D) JÎ EªÊ® øh÷¯õk
Today’s most energy-efficient light is _________.
(a) Solar lamp (b) Halogen
(c) Incandescent (d) Light-emitting diode

4. ÷©ØTøµ ©ØÖ® PõØ÷Óõmh©õÚ EÒSÇõ´ _________ PõØ÷Óõmhzøu
ÁÇ[SQÓx.
(A) ÷|µi (B) C¯ØøP (C) ©øÓ•P (D) ö\¯ØøP
Roof ventilation and internal tube ventilators provide _________ ventilation.
(a) Direct (b) Natural (c) Indirect (d) Artificial

5. ÷£÷µk u¯õ›¨£uØS _________ £¯ß£kzu¨£kQÓx.
(A) |PÀ uõÒPÒ (B) A»Sz öuõS¨¦PÒ
(C) Ev›z uõÒPÒ (D) £iÁz öuõS¨¦PÒ
__________ is used for preparing ledger.
(a) Copy sheets (b) Unit sets
(c) Loose sheets (d) Form sets

3 6092
6. öPõÒ•uÀ ©ØÖ® ÂØ£øÚ £v÷ÁkPÎÀ _________ Ah[S®.
(A) B²Ò Põ¨¥mkz vmhõÁn®
(B) Âø»¨ £mi¯À
(C) \¢øu°kuÀ Bµõ´a]
(D) £o¯õͺPÎß Gsn¨£õ[S £v÷Ák
Purchase and sales records include __________.
(a) Insurance policies
(b) Price list
(c) Marketing research
(d) Record of employees attitude

7. _________ Gߣx £vÄPÎß ÷©»õsø©z öuõS¨¦ BS®.
(A) ÷Põ¨¤hÀ (B) _mhPµõv (C) £v÷ÁkPÒ (D) £iÁ®
_________ can be described as the core of records management.
(a) Filing (b) Index (c) Records (d) Form

8. _________ SøÓ¢u AÍÄ ö\»Ä ¤iUPUTi¯ SÖ®£µ¨¦ Áø»¯ Áh©õS®.
(A) Jΰ¯À CøÇ (B) SÖUQøn Áh®
(C) vÓUPØøÓ (D) Cøn¯a_ Áh®
_________ is the least expensive type of Local-area network (LAN) cable.
(a) Optical fibre (b) Twisted pair cable
(c) Bluetooth (d) Coaxial cable

9. ÷Áø» ö\´¯ ÷£õx©õÚ ÁÈ•øÓPøÍ øÁzv¸US® ÁÈPõmi ¦zuP®
_________.
(A) öPõÒøP øP÷¯k
(B) A¾Á»P øP÷¯k
(C) {ºÁõP |øh•øÓ øP÷¯k
(D) ÷©ØTÔ¯ AøÚzx®
_________ is the guide book containing enough guidelines to perform the work.
(a) Policy Manual
(b) Office Manual
(c) Departmental Practice Manual
(d) All the above

6092 4

10. _________ ÂÍUP¨£h® J¸ ÷Áø»ø¯ GÎuõUS® ÂÍUP¨£h©õP
AÔ¯¨£kQÓx.
(A) Kmh® ö\¯À•øÓ (B) A¾Á»P Aø©¨¦
(C) ÷©»õsø© ÁøP Kmh® (D) ö\[Szx
___________ chart is also known as work simplification chart.
(a) Flow process (b) Office layout
(c) Management type flow (d) Vertical

11. \›¯õÚ Cøn/CønPøÍz ÷uº¢öukUPÄ® :
(1) B¨¤Ò & L÷£è øh®
(2) TSÒ & ìøP¨
(3) ø©U÷µõ\õL¨m & ÷í[ AÄm
(A) (2) ©mk® (B) (1), (2) ©mk®
(C) (2), (3) ©mk® (D) (1) ©mk®
Select the correct pair(s).
(1) Apple - Face time
(2) Google - Skype
(3) Microsoft - Hang out
(a) (2) only (b) (1), (2) only
(c) (2), (3) only (d) (1) only

12. Á[Q°ß •ußø©¨ £o _________.
(A) £nzøu HØÖUöPõÒÐuÀ ©ØÖ® Phß öPõkzuÀ
(B) £nzøu HØÖUöPõÒÐuÀ
(C) øÁ¨¦Pøͨ ö£ÖuÀ
(D) £nzøu Phß öPõkzuÀ
The primary function of the bank is __________.
(a) Accepting deposits and lending money
(b) Accepting money
(c) Receiving deposits
(d) Lending money

5 6092
13. J¸ {ÖÁÚzvÀ |øhö£Ö® vjº £zxPøͨ £ØÔ \©º¨¤UP¨£k® AÔUøP
_________.
(A) •uÀ uPÁÀ AÔUøP (B) \º÷Á AÔUøP
(C) vmh AÔUøP (D) Â\õµøn AÔUøP
A report submitted on sudden accidents in a company is _________.
(a) First Information Report (b) Survey Report
(c) Project Report (d) Investigation Report

14. ö£õ¸zxP :
(1) £iÁ® MGT-7 (i) Á¸hõ¢vµ PnUSPøÍz uõUPÀ ö\´uÀ
(2) £iÁ® CRA-4 (ii) uoUøP¯õÍøµ {¯ªzuÀ
(3) £iÁ® ADT-1 (iii) ö\»Ä uoUøP AÔUøP uõUPÀ ö\´uÀ
(4) £iÁ® AOC-4 (iv) Á¸hõ¢vµ AÔUøPø¯ uõUPÀ ö\´uÀ
©ØÖ® AOC-4 CFS
(A) (1) - (i), (2) - (iv), (3) - (ii), (4) - (iii)
(B) (1) - (iv), (2) - (iii), (3) - (ii), (4) - (i)
(C) (1) - (ii), (2) - (iii), (3) - (iv), (4) - (i)
(D) (1) - (iv), (2) - (i), (3) - (ii), (4) - (iii)
Match the following :
(1) Form - MGT-7 (i) Filing of Annual Accounts
(2) Form - CRA-4 (ii) Appointment of Auditor
(3) Form - ADT-1 (iii) Filing of cost audit report
(4) Form AOC-4 and (iv) Filing the annual return
AOC-4 CFS
(a) (1) - (i), (2) - (iv), (3) - (ii), (4) - (iii)
(b) (1) - (iv), (2) - (iii), (3) - (ii), (4) - (i)
(c) (1) - (ii), (2) - (iii), (3) - (iv), (4) - (i)
(d) (1) - (iv), (2) - (i), (3) - (ii), (4) - (iii)

15. _________ AÔUøPPÒ G¢u J¸ {ø»¯õÚ •øÓø¯²® |øh•øÓPøͲ®
¤ß£ØÖÁvÀø».
(A) \mh¨§ºÁ (B) •øÓ¯õÚ (C) •øÓ\õµõ (D) vmh
___________ reports do not follow any prescribed form or procedure.
(a) Statutory (b) Formal (c) Informal (d) Project

6092 6

£Sv & II / PART - II
SÔ¨¦ : HuõÁx £zx ÂÚõUPÐUS Âøh¯ÎUPÄ®. ÂÚõ Gs 28 &US
Psi¨£õP Âøh¯ÎUPÄ®. 10x3=30
Note : Answer any ten of the following questions. Question No. 28 is compulsory.

16. A¾Á»P ÷©»õͺ GÚ¨£k£Áº ¯õº ?
Who is office manager ?

17. ‰i¯ _ØÖ öuõø»UPõm] (CCTV) £ØÔ GÊxP,
Write about CCTV.

18. `›¯U PvºÂÍUS £ØÔ SÔ¨¦ ÁøµP.
Write short notes about solar lamp.

19. Ev›zuõÒ ÷£÷µmk •øÓ GßÓõÀ GßÚ ?
What is loose leaf ledger ?

20. £v÷ÁkPÒ GßÓõÀ GßÚ ?
What is meant by Records ?

21. Amøha _mhPµõvø¯¨ £¯ß£kzx® ÷|õUP® ¯õx ?
What is the main purpose of using card index ?

22. uµÄ ö\¯»õUP® GßÓõÀ GßÚ ?
What is data processing ?

23. A¾Á»P øP÷¯k GßÓ £uzvøÚ ÂÍUSP.
Explain the term office manual.

24. Ag\»P SÔ±mk Gs £ØÔ ]Ö SÔ¨¦ GÊxP.
Write a short note on PIN code.

25. Á[Q & Áøµ¯ÖUPÄ®.
Define-Bank.

26. Tmh {PÌa] SÔ¨¦ £ØÔ _¸UP©õP GÊxP.
Write briefly about Minutes.

7 6092
27. ©UPÒ öuõhº¦ ÷©»õͺ GߣÁº ¯õº ?
Who is public relation manager ?

28. ö\¯ÀvÓß ©v¨¥mk AÔUøP GßÓõÀ GßÚ ?
What is Performance Appraisal ?

£Sv & III / PART - III
SÔ¨¦ : HuõÁx I¢x ÂÚõUPÐUS Âøh¯ÎUPÄ®. ÂÚõ Gs 35 &US
Psi¨£õP Âøh¯ÎUPÄ®. 5x5=25
Note : Answer any five questions. Question No. 35 is compulsory.

29. uõÛ¯[Q°ß ÷|õUP[PÒ ¯õøÁ ?
What are the objectives of Automation ?

30. A¾Á»P Aø©Âhzøuz ÷uºÄ ö\´²® ÷£õx P¸zvÀ öPõÒÍ ÷Ási¯
PõµoPøÍ ÂÍUSP.
Explain the factors to be considered in choosing office location.

31. ÂkuõÒ ÷£÷µmka _mhPµõv°ß |ßø©PÒ, SøÓ£õkPÒ ¯õøÁ ?
What are the merits and demerits of Loose leaf book index ?

32. Cøn¯SØÓ ÁøPPøͨ £mi¯¼mk ÂÍUSP.
Mention the types of cybercrimes and explain it.

33. A¾Á»P Aø©¨¦ •øÓPÒ ©ØÖ® |øh•øÓ°ß •UQ¯zxÁzøu GÊxP.
State the importance of systems and procedures of an office.

34. A¾Á»Pzvß •UQ¯zxÁzøu SÔ¨¤kP.
State the importance of office.

35. •øÓ¯õÚ AÔUøPPÒ GßÓõÀ GßÚ ? Auß ÁøPPøÍ ÂÁ›UPÄ®.
What is formal reports ? Explain its types.

6092 8

£Sv & IV / PART - IV
SÔ¨¦ : AøÚzx ÂÚõUPÐUS® Âøh¯ÎUPÄ®. 2x10=20

Note : Answer all the questions.

36. (A) |ÃÚ A¾Á»Pzvß ö\¯À£õkPøÍ ÂÁ›UPÄ®.
AÀ»x
(B) A¾Á»P øP÷¯møh u¯õ›¨£vÀ EÒÍ £iPøÍ GÊxP.
(a) Elaborate the functions of modern office.
OR
(b) Write the steps in the preparation of office manuals.

37. (A) vÓ¢u A¾Á»P® GßÓõÀ GßÚ ? Auß |ßø©PÒ ©ØÖ® wø©PøÍ
ÂÁ›UPÄ®.
AÀ»x
(B) J¸ {ÖÁÚzvØS _¯ÂÍUP©ÎUS® BÁn©õP vPÌÁx Gx ? Auß
ÁøPPøÍ ÂÁ›UPÄ®.
(a) What is open office ? Explain its advantages and drawbacks.
OR
(b) What is a self - explanatory document of a company ? Describe its types.

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