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CLASS : 10th (Secondary) Code No. 3533
Series : Sec. M/2018
Roll No.
BANKING & FINANCIAL SERVICES
National Skills Qualification Framework (NSQF)
Level – 2
[ Hindi and English Medium ]
(Only for Fresh Candidates)
Time allowed : 2.30 hours ] [ Maximum Marks : 60
• d`i;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr iz'u 35 gSaA
Please make sure that the printed question paper are contains 35
questions.
• iz'u-i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA
The Code No. on the right side of the question paper should be written by
the candidate on the front page of the answer-book.
• d`i;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksAa
Before beginning to answer a question, its Serial Number must be written.
• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don't leave blank page/pages in your answer-book.
• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk
mÙkj u dkVsaA
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Except answer-book, no extra sheet will be given. Write to the point and do
not strike the written answer.
• ijh{kkFkhZ viuk jksy ua0 iz'u-i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.
• d`i;k iz'uksa ds mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds
mijkUr bl lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the question, ensure that you have been supplied the
correct and complete question paper, no claim in this regard, will be
entertained after examination.
uksV % (i) lHkh iz'uksa ds mÙkj nhft,A
Attempt all questions.
(ii) izR;sd iz'u ds vad muds lkeus n'kkZ;s x, gSaA
Marks of each question are indicated against them.
(iii) iz'uksa ds mÙkj muds vadkuqlkj nhft,A
Answer the questions according to their marks.
[ fucU/kkRed iz'u ]
[ Essay Type Questions ]
1. fyf[kr lEizs"k.k D;k gS \ fyf[kr lEizs"k.k esa iz;ksx gksus okys fofHkUu izk:iksa dk o.kZu djsaA
5
What is Written Communication ? Discuss the various formats used in
written communication.
2. ik"kZn lhekfu;e ls vki D;k le>rs gSa \ blds okD;ksa dk laf{kIr o.kZu dhft,A 5
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What do you understand by Memorandum of Association ? Briefly
explain its clauses.
3. cSad tekvksa ds fofHkUu izdkj crkb,A 5
State various types of Bank Deposits.
[ nh?kZ
nh?kZ mÙkjkRed iz'u ]
[ Long Answer Type Questions ]
4. la;qDr cSad [kkrk lapkfyr djus ds rjhds D;k gSa \ 3
What are the various types of mode of operation of a Joint Bank
Account ?
5. cSad miHkksDrk lsok dk D;k egÙo gS \ 3
What is the importance of Customer Service in Banks ?
6. cSad esa [kksys tkus okys [kkrksa ds uke crkb,A 3
Name the Accounts opened in the Bank.
7. cSadksa ds O;fDrxr miHkksDrkvksa ds fofHkUu izdkjksa dk mYys[k dhft,A 3
Discuss the different types of individual customers of the Banks.
[ y?kq mÙkjkRed iz'u ]
[ Short Answer Type Questions ]
8. cSad vf/kfod"kZ dks le>kb,A 2
Explain Bank Overdraft.
9. izHkko'kkyh Jo.k ds nks fl)kUr crkb,A 2
State two principles of effective listening.
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10. ik"kZn vUrfuZ;e dh ifjHkk"kk nhft,A 2
Define Articles of Association.
11. cká vads{k.k ls D;k vfHkizk; gS \ 2
What is External Audit ?
12. Vsyh cSafdax D;k gS \ 2
What is Tele Banking ?
[ vfr y?kq mÙkjkRed iz'u ]
[ Very Short Answer Type Questions ]
13. fjVsy cSafdax D;k gS \ 1
What is Retail Banking ?
14. pkyw [kkrs dh dksbZ ,d fo'ks"krk crkb,A 1
State any one feature of Current Account.
15. ØsfMV dkMZ D;k gS \ 1
What is Credit Card ?
16. 'KYC' dk dksbZ ,d mís'; crk,¡A 1
State any one object of 'KYC'.
17. izs"k.k D;k gS \ 1
What is a remittance ?
18. ATM dk D;k vFkZ gS \ 1
What is meant by ATM ?
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19. fdlku ØsfMV dkMZ ls D;k vfHkizk; gS \ 1
What is meant by Kisan Credit Card ?
20. psd dk D;k vFkZ gS \ 1
What is the meaning of Cheque ?
21. Qksjsafld vads{k.k dk dksbZ ,d mís'; crkb,A 1
State any one objective of Forensic Audit.
22. jksdM+ izokg dk D;k vFkZ gS \ 1
What is Cash Flow ?
[ oLrqfu"B iz'u ]
[ Objective Type Questions ]
23. 'EMI' dk iw.kZ :i fyf[k,A 1
Write full form of 'EMI'.
24. ik"kZn lhekfu;e esa fdrus okD; gSa \ 1
How many clauses are there in Memorandum of Association ?
25. lekesyu ds izek.k&i= dh dEiuh dk ------------ izek.k&i= dgk tkrk gSA 1
Certificate of incorporation is ………….. certificate of companies.
26. 'No Frill [kkrs' dk nwljk uke D;k gS \ 1
What is another name of 'No Frill Account' ?
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27. NRE [kkrk Ldhe dc ykxw gqbZ Fkh \ 1
When was NRE Account Scheme introduced ?
28. NEFT dk iw.k :i fy[ksaA 1
Write full form of NEFT.
29. lhfer nkf;Ro lk>snkjh vf/kfu;e dc ykxw gqvk \ 1
When was Limited Liability Partnership Act, implemented ?
30. Lo;a lgk;rk lewgksa ds vkn'kZ fu;e dkuwu fdlus Mªk¶W V fd, \
1
Who drafted the model bye-laws of Self Help Groups ?
31. 'kjhj Hkk"kk ------------ dk egÙoiw.kZ vax gSA 1
Body language is an important part of …………. .
32. cSafdax yksdiky fdl o"kZ ykxw gqvk \ 1
In which year Banking Lokpal was introduced ?
33. fdl iqLrd esa lHkh tek vkSj fudklh dk fjdkMZ j[kk tkrk gS \ 1
In which book record of all deposits and withdrawls are kept ?
ughaa gSA
34. E-Mail fyf[kr lUns'kokgu dk ek/;e ugh lR;@vlR; 1
E-Mail is not a medium of Written Communication. True/False
35. fdl izfØ;k ds rgr cSad vius xzkgd dh igpku lqfuf'pr djrk gS \ 1
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Which process is used by the bank to verify the identify of their clients
?
S
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