CBSE Class 9 Sample Paper 2022 for Front Office Operations Term 1

CBSE | DEPARTMENT OF SKILL EDUCATION
FRONT OFFICE OPERATIONS (SUBJECT CODE -410)
CLASS IX (SESSION 2021-2022)
BLUE PRINT FOR SAMPLE QUESTION PAPER FOR TERM -1
Max. Time Allowed: 1 Hour Max. Marks: 25

PART A - EMPLOYABILITY SKILLS (05 MARKS):

NO. OF QUESTIONS
UNIT NO. NAME OF THE UNIT
(1 MARK EACH)
1 Communication Skills-I 2
2 Self-Management Skills-I 2
3 Information and Communication Technology Skills-I 2
TOTAL QUESTIONS 6 Questions
NO. OF QUESTIONS TO BE ANSWERED Any 5 Questions
TOTAL MARKS 1 x 5 = 5 Marks

PART B - SUBJECT SPECIFIC SKILLS (20 MARKS):

UNIT NO. OF QUESTIONS
NAME OF THE UNIT
NO. (1 MARK EACH)
Introduction to Tourism
1 9
Major Tourist Destinations of India
2 11
Impacts of Tourism
3 7

TOTAL QUESTIONS 27 Questions

NO. OF QUESTIONS TO BE ANSWERED 20 Questions

TOTAL MARKS 1 x 20 = 20 MARKS

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CBSE | DEPARTMENT OF SKILL EDUCATION
FRONT OFFICE OPERATIONS (SUBJECT CODE -410)
CLASS IX (SESSION 2021-2022)
SAMPLE QUESTION PAPER FOR TERM -1
Max. Time Allowed: 1 Hour Max. Marks: 25
General Instructions:
1. Please read the instructions carefully
2. This Question Paper is divided into 03 sections, viz., Section A, Section B and Section C.
3. Section A is of 05 marks and has 06 questions on Employability Skills.
4. Section B is of 15 marks and has 20 questions on Subject specific Skills.
5. Section C is of 05 marks and has 07 competency-based questions.
6. Do as per the instructions given in the respective sections.
7. Marks allotted are mentioned against each section/question.
8. All questions must be attempted in the correct order

SECTION A
Answer any 5 questions out of the given 6 questions on Employability Skills (1 x 5 = 5 marks)

1. A postal code is ______________. 1
a) a group of numbers or letters used to identify a
government building.
b) a code used to indicate the door number of a house.
c) a group of numbers or letters used by the post office to identify a region.
d) a code used to identify different post offices.
2. What steps should one take to build confidence? 1
a) Set goals in life
b) Talk to people who are confident
c) Always think positively
d) Appreciate oneself for all the achievements
3. __________program helps in detecting and removing viruses in computers. 1
a) File management Tool
b) Antivirus software
c) Compression
d) Disk Management Tools
4. A person who conforms well with norms of a team and contributes to the attainment 1
of the common goals in an efficient and effective way is called ___________.
a) Self Motivated Person
b) Team Player
c) Self Confident person
d)Time Management Person

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5. What is the full form of CPU? 1
a) Central Procedure Unit
b) Control Processing Unit
c) Control Procedure Unit
d) Central Processing Unit
6. Which of the following is an appropriate example of oral communication? 1
a) Newspaper
b) Notes
c) Face-to-face conversation
d)Reports

SECTION B
Answer any 15 questions out of the given 20 questions (1 x 15 = 15 marks)

7. _____________ is known as “God’s Own Country”. 1
a) Goa
b) Odisha
c) Maharashtra
d)Kerala
8. Keeping the current situation in mind, people have resumed travel to their favorite 1
destinations while adhering to all necessary protocol. Many places have seen an
increase in employment as a result of tourism activities. The above statement
demonstrates which of the following impact on tourism.
a) Economic
b) Cultural
c) Social
d)Political
9. ___________ is done to improve one’s health, such as a visit to a health resort or 1
weight-loss camp.
a) Wilderness Tourism
b) Health/Medical Tourism
c)Ecotourism
d)Sports Tourism
10. ______________is considered as the most prominent shrine of the Sikhs. 1
a) Anandpur Sahib
b) Damdama Sahib
c) Hazur Sahib
d) Harminder Sahib
11. Tourism is the movement of people away from their normal place of residence 1
and work for a period of not less than ______ hours.
a)12
b)48
c)24
d)22

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12. Which of the following is not the social impact of Tourism? 1
a) Changing Family System and Lifestyles
b) Stimulation of Infrastructure Investment
c) Spread of Diseases in Host Countries
d) Increase in Crime and Illicit Activities
13. ___________ are the intermediary between the traveller and the supplier of tourist 1
services
a) Tour Operator
b) Guide Services
c)Travel Agency
d)Ground Operators
14. In recent years, the Ministry of Tourism and Culture of the Government of India has 1
launched the _________campaign, which has resulted in the growth of culture
tourism in India.
a) Invincible India!
b) Spectacular India!
c) Amazing India!
d) Incredible India!
15. __________ is situated in the Himalayan range, at a staggering elevation of 2500- 1
meters above sea level.
a) Srinagar
b) Mussoorie
c) Shimla
d) Manali
16. What is the full form of ITDC? 1
a) Indian Tourist Development Corporation
b) Indian Tourism Development Committee
c)Indian Tourism Development Corporation
d)Indian Tourist Development Committee
17. _______________ is the concept of visiting a place as a tourist and trying to make 1
only a positive impact on the environment, society and economy.
a) Sustainable tourism
b) Adventure Tourism
c) Alternative Tourism
d) Cultural Tourism
18. Mount Kanchenjunga, the world's third highest mountain, can be seen from 1
__________, which is also known for its rich tea plantations.
a) Gangtok
b) Mahabaleshwar
c) Darjeeling
d) Munnar

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19. __________ is the movement of large groups of people to specialized tourist 1
locations.
a) Alternative Tourism
b) Pleasure Tourism
c)Ecotourism
d)Mass Tourism
20. In 1799 AD, Sawai Pratap Singh, grandson of Sawai Jai Singh and son of Sawai 1
Madhoo Singh, built a multi-layered palace known as _________.
a) Red Fort,
b) Hawa Mahal
c) City Palace
d) Golconda Fort
21. ________ is as an ideal place to start a pilgrim journey to Mount Kailash. 1
a) Varanasi
b) Mathura-Vrindavan
c) Haridwar
d) Tirupati
22. Which of the following is not the economic impact of Tourism? 1
a) Foreign Exchange Earnings
b) Alteration of Ecosystems by Tourist Activities
c) Employment Generation
d) Seasonal Character of Jobs
23. Which of the following tourism can help a traveler to experience something very 1
different from everyday life in remote wilderness areas?
a) Religious Tourism
b) Heritage Tourism
c)Wilderness Tourism
d)Ecotourism
24. In Puri, Odisha, _____________ is dedicated to Lord Jagannath and is also known for 1
its annual Rath Yatra.
a) Jagannath Temple
b) Badrinath Temple
c) Rameswaram Temple
d) Dwarakadhish Temple
25. _______ is the first Anglican Church of the Mumbai city whose foundation was laid in 1
1672 and was completed in 1718.
a) Little Mount Church
b) Santa Cruz Basilica
c) Cathedral Church of St. Thomas
d) Christ Church
26. Movement of people within one’s own country is called as ________. 1
a) Domestic Tourism
b) Inbound Tourism
c) Outbound Tourism
d) Regional Tourism
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SECTION C
(COMPETENCY BASED QUESTIONS)
Answer any 5 questions out of the given 7 questions (1 x 5 = 5 marks)

27. Ms. Evanca Came to India for meeting her relatives and went back on the same day 1
to her home county without staying overnight.
Mr. Evanca will be considered as
a) Domestic Tourist
b) Inbound Tourist
c) Outbound Tourist
d)Excurtionist
28. A trip to Goa was planned by five friends. After deciding on dates, they began 1
searching online for various tourism components that they would require during
their trip. After looking for so many options they decided that they should look for
someone who can assist them in booking everything.
According to you whom they should approach, so that they can book everything
under one roof.
a) Tourist Information Centers
b) Guide Services
c)Travel Agency
d)Ground Operators
29. Mr. Donald came to India for a trip as his children wanted to see rich culture of India. 1
After looking on so many places he finally booked the ticket for a palace which was
located along the shores of the Pichola Lake.
Which of the following palace he would be visiting during his trip to India?
a) Hawa Mahal, Jaipur
b) City Palace, Udaipur
c) City Palace, Jaipur
d) Singhgad Fort, Maharashtra
30. Ronit said to Shivani that his parents are Lord Shiva divotees. He stated that he 1
wishes to organize a religious trip to any well-known temple in India where Lord
Shiva is worshiped.
Which of the following religious sites, in your opinion, should be suggested by Shivani
to Ronit so that he can plan the trip?
a) Kamakhya Temple
b) Vaishno Devi
c) Amarnath
d) Siddhivinayak Temple

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31. Ms. Saloni always wanted to see a snow leopard because she had seen them in 1
movies but had never seen one in person.
Which of the following wildlife sanctuary she should visit so that her dream becomes
reality?
a) Jim Corbett National Park
b) The Periyar Wildlife Sanctuary
c) Sasangir Wildlife Sanctuary
d) Dhangadhra Sanctuary
32. In today’s time with the movement of people, Covid 19 is also spreading and create 1
health related problems among the residents of the host countries due to which
flights has been cancelled for may tourist destinations around the world.
Which impact of tourism will be considered in the above-mentioned situation?
a) Environmental Impact
b) Political Impact
c) Social Impact
d) Cultural Impact
33. During an interview, Shimla residents expressed their delight at the increased tourist 1
footfall in recent days. They also stated that the increase in tourists in Shimla has
provided employment for the majority of the city's residents.
Which impact of tourism can be considered in light of the statements made by
Shimla residents during the interview?
a) Environmental Impact
b) Political Impact
c) Social Impact
d) Economic Impact

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