HBSE Class 10 Question Paper 2024 Retail

Haryana Board

QUESTIONPDF

PAPERS
2024

HBSE PYQP

CLASS : 10th (Secondary) Code No. 1127
Series : Sec/Annual Exam.-2024
Roll No.

RETAIL
National Skills Qualification Framework (NSQF)
Level – 2
[ Hindi and English Medium ]
(Only for Fresh/Re-appear/Improvement/Additional Candidates)

Time allowed : 2 12 hours ] [ Maximum Marks : 60

• Ñi;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr i`"B 8 rFkk iz'u 30 gSaA
Please make sure that the printed pages in this question paper are 8 in number and
it contains 30 questions.
• iz'u-i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA

The Code No. on the right side of the question paper should be written by the
candidate on the front page of the answer-book.
• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksaA
Before beginning to answer a question, its Serial Number must be written.
• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.
• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u
dkVsaA
Except answer-book, no extra sheet will be given. Write to the point and do not
strike the written answer.
• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA jksy ua0 ds vfrfjDr iz'u&i= ij vU; dqN Hkh u
fy[ksa vkSj oSdfYid iz'uksa ds mÙkjksa ij fdlh izdkj dk fu'kku u yxk,¡A
Candidates must write their Roll No. on the question paper. Except Roll No. do not
write anything on question paper and don't make any mark on answers of objective
type questions.

1127 P. T. O.

(2) 1127
• d`i;k iz'uksa ds mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the questions, ensure that you have been supplied the correct and
complete question paper, no claim in this regard, will be entertained after
examination.

uksV % (i) lHkh iz'uksa ds mÙkj nhft,A
Answer all questions.

(ii) izR;sd iz'u ds vad mlds lkeus fn;s x;s gSaA

Marks are indicated against each question.

(iii) iz'uksa ds mÙkj muds vadkuqlkj nhft,A

Answer the questions according to their marks.

[k.M – v
SECTION – A
¼nh?kZ mÙkjh; iz'u½
(Long Answer Type Questions)

1. ifjogu ds egÙo ij dksbZ ik¡p fcUnq fy[ksaA 5
Write any five points on significance of the transportation.

1127

(3) 1127
vFkok
OR

eky dh yksfMax vkSj vuyksfMax dks izHkkfor djus okys dksbZ ik¡p dkjdksa dk mYys[k djsaA
State any five factors affecting loading and unloading of merchandise.

2. ^fjVsy LVksj esa LoPNrk cuk, j[kus ds fy, mi;ksx dh tkus okyh lkexzh* ij ,d laf{kIr uksV fyf[k,A 5
Write a short note on 'material used to maintain hygiene in a retail store'.

vFkok
OR

fjVsy LVksj esa vkikrdkyhu fLFkfr esa ikyu fd;s tkus okys dksbZ ik¡p funsZ'kksa dh igpku djsaA
Identify any five instruction to followed in emergency in a retial store.

3. fjVsy fcØh esa y{; gkfly djus ds fy, Vhe ds egÙo ij dksbZ ik¡p fcUnq crkb,A 5

State any five points on the importance of the team to achieve targets in

retailing.

vFkok
OR

y{;ksa dh vo/kkj.kk vkSj fo'ks"krkvksa dk o.kZu djsaA
Describe the concept and features of the goals.

1127 P. T. O.

(4) 1127
[k.M – c
SECTION – B
¼y?kq mÙkjh; iz'u½
(Short Answer Type Questions)

4. LVksj ls [kjhnkjh eas fMyhojh izfØ;k D;k gS \ 3
What is delivery process in case of store shopping ?

vFkok
OR
ukWu-LVksj fjVsy fMyhojh D;k gS \
What is non-store retail delivery ?

5. fjVsy ifjpkyu dh dksbZ rhu xfrfof/k;k¡ fyf[k,A 3

Write any three activities of retail operations.

6. ;wfuV LVkWd fu;a=.k D;k gS \ 3
What is unit stock control ?

7. LokLF; ,oa lqj{kk tksf[ke dks de djus ij dksbZ rhu fcUnq fyf[k,A 3
Write any three points on reducing health and safety risk.
vFkok
OR

fjVsfyax esa ywV dks dSls jksdk tk, \ dksbZ rhu fcUnq fyf[k,A

How to prevent robbery in retailing ? Write any three points.

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(5) 1127
8. midj.kksa dks mBkus vkSj laHkkyus ds fy, dksbZ rhu funsZ'k fyf[k,A 3
Write any three instructions for lifting and handling equipments.

9. izklafxd tkudkjh nsdj lgdfeZ;ksa dh dSls enn dh tk ldrh gS \ 3
How does it help colleagues by giving relevant information ?

[k.M – l
SECTION – C
¼vfr y?kq mÙkjh; iz'u½
(Very Short Answer Type Questions)

10. fjVsyj ds lkeus vkus okyh dksbZ nks izeq[k leL;k,¡ fyf[k,A 2

Write any two key issues faced by a retailer.
vFkok
OR

fo'ks"k ckt+kj D;k gS \
What is speciality market ?

11. Mk;jsDV LVksj fMyhojh ls fjVsy foØsrkvksa dks gksus okys dksbZ nks ykHk fyf[k,A 2
Write any two benefits to the retailers of direct store delivery.

12. mRikn forfjr djrs le; /;ku j[kus ;ksX; dksbZ nks dkjd fyf[k,A 2
Write any two factors to keep in mind while delivering product ?
vFkok
OR
gkse fMyhojh dk Hkfo"; D;k gS \
What is the future of home delivery ?

1127 P. T. O.

(6) 1127
13. fjVsfyax eas mBkbZfxjh dks dSls jksdasxs \ dksbZ nks fcUnq fyf[k,A 2
How to prevent shoplifting in retailing ? Write any two points.

14. fuekZrk ds funsZ'kksa ds vuqlkj midj.k mBkus ,oa laHkkyus ds dksbZ nks ykHk fyf[k,A 2
Write any two advantages of lifting and handling equipment as per
manufacturer instructions.

15. fjVsy esa deZpkfj;ksa ds dksbZ nks dÙkZO; crkb,A 2
State any two responsibility of employees in retail.

[k.M – n
SECTION – D
¼oLrqfu"B iz'u½
(Objective Type Questions)

16. LVkWd dks fu;af=r djus dh eq[; iz.kkyh gS % 1
(A) bdkbZ fu;a=.k (B) foÙkh; fu;a=.k

(C) la;kstu fu;a=.k (D) mijksDr lHkh
The main system of controlling stock is :

(A) Unit control (B) Financial control

(C) Combination control (D) All of the above

17. fjVsfyax esa lcls vke tksf[ke gS % 1

(A) mBkuk vkSj tcjnLrh djuk (B) O;kolkf;d fgalk
(C) jlk;u (D) mijksDr lHkh

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(7) 1127
The most common risks in retailing are :

(A) Lifting and forcing (B) Occupational violence

(C) Chemical (D) All of the above

18. fuEu eas ls dkSu-lk ekSf[kd lapkj dk mnkgj.k gS \ 1
(A) lekpkj-i= (B) i=
(C) Qksu dky (D) bZ-esy
Which of the following is an example of oral communication ?
(A) Newspapers (B) Letters
(C) Phone Calls (D) e-mail

19. buesa ls dkSu-lh lapkj ck/kk gS \ 1
(A) Hkk"kk;h (B) varl±ca/k fo"k;d~
(C) laxBukRed (D) mijksDr lHkh

Which of these a communication barrier ?
(A) Linguistic (B) Interpersonal
(C) Organisational (D) All of the above

20. fuEu eas ls vfHkizsj.kk dk ,d mnkgj.k gS % 1
(A) vuqjkx ¼Lusg½ (B) buke
(C) (A) vkSj (B) nksuksa (D) lSj djuk
The following is an example of motivation :
(A) Love (B) Reward
(C) Both (A) and (B) (D) Walking

21. ,d etcwr ikloMZ eas D;k gksuk pkfg, \ 1
(A) dsoy v{kj (B) la[;k ,oa fo'ks"k o.kZ
(C) O;fDr dk uke (D) v{kj] la[;k ,oa fo'ks"k o.kZ
1127 P. T. O.

(8) 1127
What should a strong password consist of ?
(A) Only letters (B) Number and special character
(C) Name of the person (D) Letters, numbers and special character

22. Vhe odZ D;k gS \ 1
What is the teamwork ?

23. okgu pykrs le; deZpkjh ds fy, dksbZ ,d ,gfr;krh mik; fyf[k,A 1
Write any one precautionary measure for an employee during driving.
24. ruko izca/ku D;k gS \ 1
What is stress management ?

25. dEI;wVj esa laxzfgr lHkh tkudkjh Qkbyksa esa j[kh tkrh gSaA ¼lR;
¼lR;/vlR;½ 1
All information stored in a computer is kept in files. (True/False)

26. izfriqf"V lapkj dk egÙoiw.kZ fgLlk gSA ¼lR;/vlR;½ 1
Feedback is the important part of communication. (True/False)

27. tula[;k ,d lrr fodkl dk y{; gSA ¼lR;/vlR;½ 1
Population is a sustainable development goal. (True/False)

28. m|eh cktkj eas viuk O;olk; ………….. gSA 1
Entrepreneure ………….. their business in the market.

29. ………….. ysuk ,d m|eh dk dk;Z gSA 1
Making ………….. is a function of an entrepreneur.

30. la;qDr jk"Vª us lrr fodkl ds ………….. y{; fn, gSaA 1
United Nations has give ………….. goals of sustainable development.

S
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