TN 12th Question Paper 2024 Office Management and Secretaryship

TN PUBLIC EXAM

QUESTION
PAPER
2024

No. of Printed Pages : 8
7492
!7482OfficeManageAndSecre! £vÄ Gs
Register Number

Part III — Vocational Subjects
A¾Á»P ÷©»õsø©²® ö\¯¼¯¾®
OFFICE MANAGEMENT AND SECRETARYSHIP
( uªÌ ©ØÖ® B[Q» ÁÈ / Tamil & English Version )

Põ» AÍÄ : 3.00 ©o ÷|µ® ] [ ö©õzu ©v¨ö£sPÒ : 90
Time Allowed : 3.00 Hours ] [ Maximum Marks : 90

AÔÄøµPÒ : (1) AøÚzx ÂÚõUPЮ \›¯õP £vÁõQ EÒÍuõ GߣuøÚ \›£õºzxU
öPõÒÍÄ®. Aa_¨£vÂÀ SøÓ°¸¨¤ß, AøÓU PsPõo¨£õÍ›h®
EhÚi¯õPz öu›ÂUPÄ®.
(2) }»® AÀ»x P¸¨¦ ø©°øÚ ©mk÷© GÊxÁuØS®
AiU÷PõikÁuØS® £¯ß£kzu ÷Ásk®. £h[PÒ ÁøµÁuØS
ö£ß]À £¯ß£kzuÄ®.

Instructions : (1) Check the question paper for fairness of printing. If there is any lack of fairness,
inform the Hall Supervisor immediately.

(2) Use Blue or Black ink to write and underline and pencil to draw diagrams.

£Sv & I / PART - I

SÔ¨¦ : (i) AøÚzx ÂÚõUPÐUS® Âøh¯ÎUPÄ®. 15x1=15

(ii) öPõkUP¨£mkÒÍ |õßS ©õØÖ ÂøhPÎÀ ªPÄ® Hئøh¯
Âøhø¯z ÷uº¢öukzxU SÔ±mkhß Âøh°øÚ²® ÷\ºzx GÊuÄ®.
Note : (i) Answer all the questions.
(ii) Choose the most appropriate answer from the given four alternatives and write
the option code and the corresponding answer.

[ v¸¨¦P / Turn over

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1. {Ö© Pmhø©¨¤¾ÒÍ Põ¼°h[PøÍ {µ¨¦Áx __________ BS®.
(A) Pmk¨£kzuÀ (B) £o¯©ºzuÀ
(C) JÊ[Pø©zuÀ (D) C¯USuÀ
__________ involves the process of filling positions in the organization structure.
(a) Controlling (b) Staffing
(c) Organizing (d) Directing

2. __________ {ø» ÷©»õsø©°À, ¯õ£õµzvß öPõÒøPPÒ E¸ÁõUP¨£kQÓx.
(A) Cøh (B) ÷©À (C) ö\[SzuõÚ (D) RÌ
In __________ level management, major policies of the business are framed.
(a) Middle (b) Top (c) Perpendicular (d) Lower

3. AvPõµzvß J¸ £Sv ©mk÷© __________ ÁÇ[P¨£kQÓx.
(A) ÷©»õͺPÐUS (B) R̨ £o¯õͺPÐUS
(C) AvPõ›PÐUS (D) ÷©»vPõ›PÐUS
Only a part of authority is delegated to __________.
(a) Managers (b) Subordinates
(c) Officers (d) Superiors

4. ö\¾zu¨£mh Á› Aµ\õ[P P¸Å»zvÀ ÷\ºUP¨£mkÒÍøu EÖv ö\´Áx {Ö©
ö\¯»õÍ›ß __________ Phø©¯õS®.
(A) £Qµ[P©õÚ (B) \mh¨£i¯õÚ
(C) SÔ¨¤mh (D) ö£õxÁõÚ
It is __________ duty of Company Secretary to confirm the tax deducted is deposited to the
Government Treasury.
(a) Public (b) Statutory
(c) Specific (d) General

5. Tmh® öuõhº£õPz u¯õ›UP¨£h ÷Ási¯ ªP •UQ¯ BÁn® Tmh
__________ BS®.
(A) vmh® (B) AÔ¨¦ (C) AmhÁøn (D) AÔUøP
The most essential document needed to be prepared in connection with meeting is __________.
(a) Programme (b) Notice (c) Schedule (d) Report

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6. J¨£¢u®, ¦›¢xnºÄ J¨£¢u®, ÁiÁ[PÒ ÷£õßÓøÁ __________.
(A) BÁn[PÒ
(B) ©v¨¦ªUP BÁn[PÒ/£vÄPÒ
(C) £vÄPÒ
(D) •øÓ¯õÚ £vÄPÒ
Agreement, Memorandum of Understanding, Formats etc., are __________.
(a) Documents
(b) Valuable Documents/Records
(c) Records
(d) Proper Records

7. J¸ ö\õzvß öPõÒ•uÀ, ÂØ£øÚ, ÷u´©õÚ®, ìQµõ¨, £µõ©›¨¦ ÷£õßÓ
uPÁÀPøÍ AÔ¢x öPõÒÍ EuÄ® ö©ßö£õ¸Ò :
(A) uµÄzuÍ ö©ßö£õ¸Ò
(B) ö\õzx ÷©»õsø© ö©ßö£õ¸Ò
(C) PnUQ¯À ö©ßö£õ¸Ò
(D) ö£õx ö©ßö£õ¸Ò
The software which is used to know about the details of purchase, sale, depreciation, scrap
and maintenance of assets is called :
(a) Database Software
(b) Asset Management Software
(c) Accounting Software
(d) General Software

8. A¾Á»P ö\¯»õͺ __________ BPÄ® ö\¯À£kQÓõº.
(A) {ºÁõPzvß B÷»õ\Pº (B) {ºÁõP Eu¯õͺ
(C) öuõhº¦ AvPõ› (-D) ÷©ØTÔ¯ AøÚzx®
The Office Secretary also acts as __________.
(a) Advisor to the Management (b) Administrative Assistant
(c) Liaison Officer (d) All of the above

[ v¸¨¦P / Turn over

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9. R̨ £o¯õÍ›hª¸¢x ÷©»vPõ›US ö\´v ö\À¾® •øÓUS __________
uPÁÀ öuõhº¦ GßÖ ö£¯º.
(A) Qøh©mh (B) RÌ÷|õUQ¯
(C) ÷©À÷|õUQ¯ (D) £UPÁõmk
__________ communication flows from the Subordinates to the Superiors.

(a) Lateral (b) Downward

(c) Upward (d) Sideward

10. ""JÆöÁõ¸ {¦n¸® u[PÒ Gvº£õº¨¦PøÍ «Ö® •iÄPøÍ E¸ÁõUP
•i²®.'' & CÆÂÍUPzvØPõÚ \›¯õÚ Põµoø¯ Psk¤iUPÄ®.
(A) ©Ú\õm] (B) |®¤UøP
(C) £õµ£m\ªßÔ ö\¯À£kuÀ (D) vÓø©
“Every Professional could produce their results that exceed their expectations”.
Find out the correct factor for this explanation.

(a) Conscientiousness (b) Confidence

(c) Act Impartially (d) Competence

11. __________ Gߣx Áõ´ö©õÈ, EhÀ AÀ»x CÚ Ÿv¯õP öPõkø©¨£kzxuÀ
BS®.
(A) uÛ|£º xߦÖzuÀ (B) A¾Á»P xߦÖzuÀ
(C) uÛ¨£mh xߦÖzuÀ (D) £o°h xߦÖzuÀ
__________ can be verbal, physical or racial bullying.

(a) Individual harassment (b) Office harassment

(c) Personal harassment (d) Workplace harassment

12. ÂÚÁÀ Gߣx __________ AÀ»x J¸ uPÁ¾UPõÚ ÷uh»õS®.
(A) Psk¤i (B) ÷PÒ (C) ¤µa\øÚ (D) £vÀ
A query is a __________ or the search for a piece of information.

(a) Find (b) Question (c) Problem (d) Answer

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13. JÆöÁõ¸ öuõS¨¤¾® ÷£õx©õÚ AÍÄ __________ ö£õ¸mPÒ C¸¨¦
øÁUP¨£h ÷Ásk®.
(A) Pή¦ (B) •u¾uÂ
(C) Q¸ª|õ]Û ©¸¢x (D) ©õzvøµPÒ
Each kit should be stocked with a sufficient quantity of __________ materials.
(a) Ointment (b) First-Aid
(c) Anti-septic (d) Tablets

14. µP]¯zußø© £õxPõ¨£x __________.
(A) {ÖÁÚzvß {Pµ ©v¨¦ (B) {ÖÁÚzvß »õ£®
(C) {ÖÁÚzvß |Øö£¯º (D) {ÖÁÚzvß ö\ÀÁ®
Confidentially protects __________.
(a) Net Worth of the company (b) Profit of the company
(c) Reputation of the company (d) Wealth of the company

15. __________ {ÖÁÚzxhß £o EÓøÁ AvP›UQÓx.
(A) £›¢xøµ (B) EÒ Bm÷\º¨¦
(C) AÔ¯¨£mh Ámh® (D) öÁÎ Bm÷\º¨¦
__________ increases the work relationship with the organisation.

(a) Recommendation (b) Internal sources of Recruitment
(c) Known circle (d) External Recruitment

£S-v & II / PART - II
SÔ¨¦ : H÷uÝ® £zx ÂÚõU- P - Ð US Âøh- ¯ - Î U- P - Ä ®. ÂÚõ Gs 28 &US
Pm-hõ-¯-©õP Âøh-¯-ÎU-P-Ä®. 10x3=30
Note : Answer any ten questions. Question No. 28 is Compulsory.

16. ÷©»õsø©°ß ‰ßÖ {ø»PÒ GßÚ ?
What are the three levels of Management ?

17. £o\õº £°Ø] £ØÔ GÊxP.
Write about ‘On the job training’.

[ v¸¨¦P / Turn over

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18. ö\¯»õͺ – ÁøµÂ»UPn® u¸P.
Define the term - Secretary.

19. uµÁ›ø\U öPõÒøP GßÓõÀ GßÚ ?
What is the Scalar principle ?

20. {PÌa]U SÔ¨¦ £ØÔ _¸UP©õP GÊxP.
Write briefly about Minutes.

21. ö©ßö£õ¸Ò GßÓõÀ GßÚ ?
What do you mean by Software ?

22. uPÁÀ öuõhº¦ GßÓõÀ GßÚ ?
What is Communication ?

23. ÁÈPõmkuÀ GßÓõÀ GßÚ ?
What is meant by Mentoring ?

24. uPÁÀ öuõhº¦ uøhPÒ H÷uÝ® ‰ßÔøÚ £mi¯¼kP.
List out any three barriers to Communication.

25. £o°h xߦÖzuÀ £ØÔ SÔ¨¦ GÊxP.
Write a note on workplace harassment.

26. E›©a \õßÔuÌ GßÓõÀ GßÚ ?
What is Licence Certification ?

27. £o°h® GßÓõÀ GßÚ ?
What is meant by workplace ?

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28. AÔUøP°ß •UQ¯ £Svø¯¨ £ØÔ GÊxP.
Write about ‘The body of the report’.

£S-v & III / PART - III
SÔ¨¦ : H÷uÝ® I¢x ÂÚõU- P - Ð US Âøh- ¯ - Î U- P - Ä ®. ÂÚõ Gs 35 &US
Pm-hõ-¯-©õP Âøh-¯-ÎU-P-Ä®. 5x5=25
Note : Answer any five questions. Question No. 35 is Compulsory.

29. ø©¯¨£kzxu¾US®, £µÁ»õUSu¾US® EÒÍ ÷ÁÖ£õkPÒ ¯õøÁ ?
What are the differences between Centralization and Decentralization ?

30. {Ö© ö\¯»õÍøµ {¯ªUS® ÁÈ•øÓPÒ GßÚ ?
What are the processes for appointment of the Company Secretary ?

31. ÁoPU Tmh® GßÓõÀ GßÚ ? Auß ÁøPPøÍ GÊxP.
What is business meeting ? Write its types.

32. £o°hzvÀ £¯ÝÒÍ uPÁÀ öuõhº¤ß |ßø©PøÍ GÊxP.
Write the advantages of effective communication in the workplace.

33. \›£õºzuÀ ©ØÖ® v¸zxuÀ BQ¯ÁØøÓ ÷ÁÖ£kzxP.
Differentiate between Proof Reading and Editing.

34. EhÀ|»® ©ØÖ® £õxPõ¨¤ß AÁ]¯zøuU SÔ¨¤kP.
State the need for Health and Safety.

35. |À» £°Ø] vmhzvß Azv¯õÁ]¯[PøÍ SÔ¨¤kP.
Mention the essentials of Good Training Programme.

[ v¸¨¦P / Turn over

7492 8

£S-v & IV / PART - IV
SÔ¨¦ : AøÚz-x ÂÚõU-P-ÐU-S® Âøh-¯-ÎU-P-Ä®. 2x10=20
Note : Answer all the questions.

36. (A) Ai¨£øh •u¾u¨ ö£miø¯ £ØÔ ÂÍUSP.
AÀ-»-x
(B) {Ö© ö\¯»õÍ›ß E›ø©PÒ ©ØÖ® Phø©PøÍ ÂÁ›UPÄ®.
(a) Explain about the basic First Aid Kit.
OR
(b) Explain the rights and duties of the Company Secretary.

37. (A) £õxPõ¨¦ «ÓÀPÒ £ØÔ }º GßÚ ¦›¢x öPõÒQÕºPÒ ? Auß £À÷ÁÖ
uõUP[PÒ GßÚ ?
AÀ-»-x
(B) wø¯ AønUS® P¸ÂPÎß ÁøPPøÍ ÂÁ›UPÄ®.
(a) What do you understand about security breaches ? What are its various implications ?
OR
(b) Elaborate the types of fire extinguishers.

-oOo-

No. of Printed Pages : 7
7508(A)
!7508AOfficeManageAndSecre! £vÄ Gs
Register Number

Part III — Vocational Subjects
A¾Á»P ÷©»õsø©²® ö\¯¼¯¾®
OFFICE MANAGEMENT AND SECRETARYSHIP
( uªÌ ©ØÖ® B[Q» ÁÈ / Tamil & English Version )

Põ» AÍÄ : 3.00 ©o ÷|µ® ] [ ö©õzu ©v¨ö£sPÒ : 90
Time Allowed : 3.00 Hours ] [ Maximum Marks : 90

AÔÄøµPÒ : (1) AøÚzx ÂÚõUPЮ \›¯õP £vÁõQ EÒÍuõ GߣuøÚ \›£õºzxU
öPõÒÍÄ®. Aa_¨£vÂÀ SøÓ°¸¨¤ß. AøÓU PsPõo¨£õÍ›h®
EhÚi¯õPz öu›ÂUPÄ®.
(2) }»® AÀ»x P¸¨¦ ø©°øÚ ©mk÷© GÊxÁuØS®
AiU÷PõikÁuØS® £¯ß£kzu ÷Ásk®. £h[PÒ ÁøµÁuØS
ö£ß]À £¯ß£kzuÄ®.

Instructions : (1) Check the question paper for fairness of printing. If there is any lack of fairness,
inform the Hall Supervisor immediately.

(2) Use Blue or Black ink to write and underline and pencil to draw diagrams.

£Sv & I / PART - I

SÔ¨¦ : (i) AøÚzx ÂÚõUPÐUS® Âøh¯ÎUPÄ®. 15x1=15

(ii) öPõkUP¨£mkÒÍ |õßS ©õØÖ ÂøhPÎÀ ªPÄ® Hئøh¯
Âøhø¯z ÷uº¢öukzxU SÔ±mkhß Âøh°øÚ²® ÷\ºzx
GÊuÄ®.
Note : (i) Answer all the questions.
(ii) Choose the most appropriate answer from the given four alternatives and write
the option code and the corresponding answer.

[ v¸¨¦P / Turn over

7508(A) 2

1. “POSDCORB” GßÓ Áõºz-øuø¯ E¸ÁõU-Q-¯-Áº :
(A) ¿uº SÀ-¼U (B) öíßÔ L£-÷¯õÀ
(C) Fº-ÂU (D) Tß-÷éõ O ÷hõ-ÚÀ
The term “POSDCORB” is coined by __________.
(a) Luther Gullick (b) Henry Fayol
(c) Urwick (d) Koontz and O Donnell

2. }s-h-Põ» vm-h-ª-hÀ __________ Põ-»zøu EÒÍ-hU-Q-¯x :
(A) 15 Á¸-h[-P-ÐU-S® SøÓ-Áõ-P
(B) 5 •uÀ 15 Á¸-h®
(C) 5 Á¸-h[-PÐUS SøÓ-Áõ-P
(D) 15 Á-¸-h[-P-ÐU-S® ÷©À
Long term planning covers a period of __________.
(a) Below 15 years
(b) 5 to 15 years
(c) Below 5 years
(d) Above 15 years

3. £o £À-÷ÁÖ ]Ö £S--v-PÍõ-P ¤›U-P¨-£-k-Á-x __________ GÚ¨-£-k®.
(A) £o £[-R-k (B) £o JxU-R-k
(C) Av-Põµ J¨-£-øh¨-¦ (D) |h-Á-iU-øP-PøÍ Sʨ-£-kz-x-uÀ
The Work is divided into number of small activities known as __________.
(a) division of work (b) assignment of work
(c) delegation of authority (d) grouping of activities

4. ""wº-©õ-Ú®'' GßÓ Áõºzøu __________ &¼-¸¢x ö£Ó¨-£m-h-x.
(A) öh]-hõì (B) öh]-÷Pº
(C) öh]-jº (D) GøÁ-²-ªÀ-ø»
The word “Decision” is derived from the word.
(a) DECIDAUS (b) DECICARE
(c) DECIDERE (d) None of the above

3 7508(A)

5. J¸ Aø©¨-¤ß |Ø-ö£-¯º Gß-£x :
(A) J¸[-Q-ønz-uÀ (B) ö£õx ©v¨-¦
(C) JÊU-P¨-£s-¦ (D) SÊ÷Áø»
Goodwill refers to the __________ of the organisation.

(a) Co-ordination (b) Reputation
(c) Morality (d) Teamwork

6. £o-PøÍ u¸U-Pz-vß Ai¨-£-øh-°À SÊ-©-©õP ¤›¨-£-x __________.
(A) •øÓ-¯õ-Ú (B) xøÓ (C) •øÓ-\õ-µõ (D) QøÍ
Grouping the jobs in some logical way __________.

(a) Formal (b) Department (c) Informal (d) Branch

7. uP-ÁÀ öuõ-hº¦ Gß-£-x __________ ÁÈ ö\¯À•øÓ-¯õ-S®.
(A) -|õß-S (B) Cµs-k (C) Jß-Ö (D) ‰ß-Ö
Communication is the __________ way process.

(a) Four (b) Two (c) One (d) Three

8. FUS Põ-µo Gß-ÓõÀ __________ ÷|õUQ |P-¸-uÀ.
(A) C»U-S (B) ö\¯À (C) ÷|õU-P[-PÒ (D) E¢-x-uÀ
Motive means moving into __________.

(a) goal (b) action (c) objectives (d) drive

9. FÈ-¯º-PÒ __________ ÷Põm-£õm-iÀ Pm-k¨-£-kz-u¨-£-k-Q-Óõº-PÒ.
(A) ÷uøÁ (B) X (C) Z (D) Y
Employees are to be controlled in __________ theory.
(a) Need (b) X (c) Z (d) Y

[ v¸¨¦P / Turn over

7508(A) 4

10. __________ ¦Ò-Î-°À Buõ-¯-•® CÀø», |m-h-•® CÀ-ø».
(A) öµõUP vm-h¨-£m-i-¯À
(B) §ä-⯠Ai¨-£øh vm-h¨-£m-i-¯À
(C) {PÌa] •øÓ-©-v¨-¥-k® ©Ö-£-›-^-»-øÚ ~m-£-•®
(D) \©-{-ø»
The __________ point at which there is no profit and no loss.
(a) Cash Budget
(b) Zero base budget
(c) PERT
(d) Break Even Point

11. £s-øh¯ Áµ-»õØÖ Põ-»z-vÀ ö©õ-P-»õ-¯º ©Ø-Ö® ©µõm-i¯ ÷£µ-µ_, ö\¯-»õͺ
GÆ-ÁõÖ AøÇU-P¨-£m-hõº ?
(A) \ã-£õ (B) âm-›ì
(C) A©z-¯õ (D) ÷©Ø-Psh AøÚz-x®
In Ancient History during Mughal and Maratha Empire, Secretary was called as __________.
(a) Sachiva (b) Chitnis
(c) Amatya (d) All of the above

12. __________ Gs Põ» AÍøÁ AhU-Q-¯-x.
(A) öPõÒ-øP (B) ÷|õU-P[-PÒ
(C) Áµ-Ä&-ö\-»Ä vm-h® (D) {PÌa] {µÀ
__________ is expressed in numerical terms.
(a) Policy (b) Objectives
(c) Budget (d) Programme

13. __________ ¤ß-£Ø-Óz uÁ-Ô-ÚõÀ us-høÚ ÂvU-P¨-£-k®.
(A) vm-hz-øu (B) Âv-P-øÍ
(C) |øh-•-øÓ-ø¯ (D) öPõÒ-øP-P-øÍ
Fine will be imposed for the violation of __________.
(a) Plans (b) Rules
(c) Procedure (d) Policies

5 7508(A)

14. __________ ÁøP-¯õÚ Aø©¨¦ F.W. øh»-µõÀ vm-h-ª-h¨-£m-h-x.
(A) •øÓ-¯õ-Ú (B) Á›-ø\
(C) Á›-ø\ ©Ø-Ö® FÈ-¯º (D) ö\¯À-£õ-k
__________ type of organisation was devised by F.W. Taylor.
(a) Formal (b) Line
(c) Line and Staff (d) Functional

15. __________ öÁS-©v FÈ-¯º-PøÍ uU-P-øÁU-Q-Ó-x.
(A) EÒÍõº¢-u (B) {v (C) öÁΨ-¦-Ó (D) ÷|º-©-øÓ
__________ rewards maintain the employee.
(a) Intrinsic (b) Financial (c) Extrinsic (d) Positive

£S-v & II / PART - II
SÔ¨¦ : Huõ-Áx £z-x ÂÚõU-PÐ
- US Âøh-¯Î - U-PÄ
- ®. ÂÚõ Gs 28 &US Pm-hõ-¯©
- õP
Âøh-¯-ÎU-P-Ä®. 10x3=30
Note : Answer any ten questions. Question No. 28 is compulsory.

16. ‰ßÖ ÁøP-¯õÚ ÷©»õs-ø©-°ß {ø»-PÒ ¯õøÁ ?
What are the three Levels of Management ?

17. ÷©»õs-ø©ø¯ £ØÔ ÂÍU-S-P.
Define Management.

18. öPõÒøP Gß-ÓõÀ GßÚ ?
What is a Policy ?

19. «s-k® £¯ß-£-kz-x® vm-h[-PÒ Gß-ÓõÀ GßÚ ?
What are repeated use plans ?

20. uø»-ø©¨-£õ-o-°ß ÁøP-P-øÍ GÊ-x-P.
Write the styles of Leadership.

[ v¸¨¦P / Turn over

7508(A) 6

21. Aø©¨¦ Áøµ-£-h® Gß-ÓõÀ GßÚ ?
What is an Organizational Chart ?

22. J¸[-Q-ønz-uÀ Áøµ-Â-»U-P-n® u¸-P.
Define the term Co-ordination.

23. uP-ÁÀ öuõ-hº¦ Gß-ÓõÀ GßÚ ?
What is Communication ?

24. J¸ ©Û-uøÚ £o-¦-›¯ Gx FU-P¨-£-kz-x-Q-Óx ?
What motivates a person to work ?

25. "A©z-¯õ' Gß-ÓõÀ GßÚ ?
What do you mean by ‘Amatya’ ?

26. ""Av-Põ-µ®'' ÂÍU-S-P.
Define “Authority”.

27. £o £[-Rk Gß-ÓõÀ GßÚ ?
What is division of labour ?

28. ÷©Ø-£õºøÁ – Áøµ-¯-ÖU-P-Ä®.
Define - Supervision.
£S-v & III / PART - III
SÔ¨¦ : H÷u-Ý® I¢x ÂÚõU-PÐ
- US Âøh-¯Î - U-PÄ
- ®. ÂÚõ Gs 35 &US Pm-hõ-¯©
- õP
Âøh-¯-ÎU-P-Ä®. 5x5=25
Note : Answer any five questions. Question No. 35 is compulsory.

29. £À-÷ÁÖ ÁøP-¯õÚ uP-ÁÀöuõ-hº-¦-PøÍ ÂÁ-›U-P-Ä®.
State the types of Communication.

30. vm-h-ª-k-u-¼ß |ß-ø©-PøÍ ÂÁ-›U-P-Ä®.
Explain the advantages of Planning.

7 7508(A)

31. J¸[-Q-ønz-u-¼ß •U-Q-¯z-x-Ázøu TÖ-P.
What is the importance of Coordination ?

32. FU-P¨-£-kz-x-u-¼ß £i-P-øÍ ÂÍU-S-P.
Explain the steps in Motivation.

33. Aø©¨-¦- Á-øµ£hz-vß £¯ß-PøÍ £m-i-¯-¼-k-P.
List out the uses of Organisation Chart.

34. E¯º-{ø» ÷©»õs-ø©-°ß £o-PÒ £ØÔ ÂÁ-›U-P-Ä®.
Explain the functions of Top Level Management.

35. {º-Á-Qz-u-¾U-S®, ÷©»õs-ø©U-S® EÒÍ ÷ÁÖ-£õ-k-PøÍ GÊ-x-P.
Write the differences between Administration and Management.

£S-v & IV / PART - IV
SÔ¨¦ : AøÚz-x ÂÚõU-P-ÐU-S® Âøh-¯-ÎU-P-Ä®. 2x10=20
Note : Answer all the questions.

36. (A) ÷©»õs-ø©-°ß £À-÷ÁÖ £o-PÒ £ØÔ Â›-ÁõP GÊ-x-P.
AÀ-»-x
(B) xøÓ-°-¯-¼ß £À-÷ÁÖ ÁøP-PøÍ ÂÁ›U-PÄ®.
(a) Explain the various functions of Management.
OR
(b) Explain the various types of Departmentalization.

37. (A) {Ö-Á-Úz-vß ö\¯-»õÍ-›ß uS-v-P-øÍ ÂÍU-S-P.
AÀ-»-x
(B) ö©U-Q-µ-P-›ß X ©Ø-Ö® Y ÷Põm-£õmøh Euõ-µ-nz-x-hß ÂÍU-S-P.
(a) Explain the qualifications of Company Secretary.
OR
(b) Illustrate McGregor’s ‘X’ and ‘Y’ theory with an example.

-o0o-

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