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Syallabus (2020-2021)
Class-XII
Part A : Principles and Functions of Management
Unit 1 : Nature and Significance of Management
ó Management - concept, objectives, and importance
ó Management as Science, Art and Profession
ó Levels of Management
ó Management functions-planning, organizing, staffing, directing and controlling
ó Coordination- concept and importance.
Unit 2 : Principles of Management
ó Principles of Management- concept and significance.
ó Fayol’s principles of management
ó Taylor’s Scientific management- principles and techniques
Unit 3 : Business Environment
ó Business Environment- concept and importance
ó Dimensions of Business Environment- Economic, Social, Technological, Political and Legal.
ó Demonetization - concept and features.
ó Impact of Government policy changes on business with special reference to liberalization,
privatization and globalization in India.
Unit 4 : Planning
ó Concept, importance and limitation
ó Planning process
ó Single use and standing plans-Objectives, Strategy, Policy, Procedure, method Rule, budget
and Programme.
Unit 5 : Organising
ó Concept and importance
ó Organising Process
ó Structure of organisation- functional and divisional concept. Formal and informal
organisation- concept
ó Delegation: concept, elements and importance.
ó Decentralization: concept and importance.
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Unit 6 : Staffing
ó Concept and importance of staffing
ó Staffing as a part of Human Resource Management concept
ó Staffing process
ó Recruitment process
ó Selection - process
ó Training and Development - Concept and importance, Methods of training - on the job
and off the job - vestibule training, apprenticeship training and internship training.
Unit 7 : Directing
ó Concept and importance
ó Elements of Directing
ó Motivation - concept, Maslow’s hierarchy of needs, Financial and non-financial incentives.
ó Leadership - concept, styles - authoritative, democratic and laissez faire.
ó Communication - concept, formal and informal communication; barriers to effective
communication, how to overcome the barriers.
Unit 8 : Controlling
ó Controlling - Concept and importance.
ó Relationship between planning and controlling.
ó Steps in process of control.
Part B: Business Finance and Marketing
Unit 9 : Financial Management
ó Concept, role and objectives of Financial Management.
ó Financial decisions: investment, financing and dividend- Meaning and factors affecting.
ó Financial Planning - concept and importance
ó Capital Structure – concept and factors affecting capital structure.
ó Fixed and Working Capital - Concept and factors affecting their requirements.
Unit 10 : Financial Markets
ó Financial Markets: Concept, Functions and types.
ó Money market and its instruments.
ó Capital market and its types (primary and secondary), methods of floatation in the primary
market.
ó Stock Exchange - Functions and trading procedure.
ó Securities and Exchange Board of India (SEBI) - objectives and functions.
Unit 11 : Marketing
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ó Marketing – Concept, functions and philosophies.
ó Marketing Mix – Concept and elements.
ó Product - branding, labelling and packaging – Concept.
ó Price - Concept, Factors determining price.
ó Physical Distribution – concept, components and channels of distribution.
ó Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and
Public Relations.
Unit 12 : Consumer Protection
ó Concept and importance of consumer protection.
ó Consumer Protection Act 1986 : Meaning of consumer Rights and responsibilities of
consumers.
ó Who can file a complaint? Redressal machinery Remedies available.
ó Consumer awareness - Role of consumer organizations and Non-Governmental
Organizations (NGOs)
Unit 13 : Internal Assessment
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Blue Print of Question Paper (Half Yearly Exam.)
CLASS–XII (2020-2021)
Part A Principles and Functions of Management
Unit Chapter Objective Short Short Long Long Marks
Type or Ans.-I Ans.-II Ans.-I Ans.-II
MCQ
1 Mark 3 marks 4 Marks 5 Marks 6 Marks
1. Nature and Significance of 1 (2) 3(1) -- -- 6(1) 11(4)
Management or 3(1) or (6(1)
2. Principles of Management 1(3) 3(1) -- 5(1)
or (5(1) -- 11(5)
3. Business Environment 1(4) -- 4(1) -- -- 8(5)
or 4(1)
4. Planning 1(2) -- 4(1) 5(1) -- 11(4)
or 5(1)
5. Organising 1(2) 3(1) 4)1) -- -- 9(4)
or 3(1)
6. Staffing 1(2) -- -- 5(1) 6(1) 13(4)
or 5(1) or 6(1)
7. Directing 1(2) 3(1) -- -- 6(1) 11(4)
or 6(1)
8 Controlling 1(3) 3(1) -- -- -- 6(4)
Total 1(20) 3(5) 4(3) 5(3) 6(3) 80(34)
Internal Assessment : 20 Marks
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Blue Print of Question Paper (Final Exam.)
CLASS–XII (2020-2021)
Part A Principles and Functions of Management
Unit Chapter Objective Short Short Long Long Marks
Type or Ans.-I Ans.-II Ans.-I Ans.-II
MCQ
1 Mark 3 marks 4 Marks 5 Marks 6 Marks
1. Nature and Significance of 1 (1) 3(1) -- -- -- 4(2)
Management or 3(1)
2. Principles of Management 1(2) -- -- 5(1) -- 7(3)
or (5(1)
3. Business Environment 1(1) -- 4(1) -- -- 5(2)
or 4(1)
4. Planning 1(1) -- -- 5(1) -- 6(2)
or 5(1)
5. Organising 1(1) 3(1) 4(1) -- -- 8(3)
or 3(1)
6. Staffing 1(2) -- -- -- 6(1) 8(3)
or 6(1)
7. Directing 1(2) -- -- -- 6(1) 8(3)
or 6(1)
8 Controlling 1(1) 3(1) -- -- -- 4(2)
Total 1(11) 3(3) 4(2) 5(2) 6(2) 50(20)
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Part- B Business Finance and Markting
Unit Chapter Objective Short Short Long Long Marks
Type or Ans.-I Ans.-II Ans.-I Ans.-II
MCQ
1 Mark 3 marks 4 Marks 5 Marks 6 Marks
9. Financial Management 1(3) -- -- 5(1) -- 8(4)
or
5(1)
10. Financial Markets 1(1) -- -- -- 6(1) 7(2)
or
6(1)
11. Markting Management 1(3) 3(1) 4(1) -- -- 10(5)
or
4(1)
12. Consumer Protection 1(2) 3(1) -- -- -- 5(3)
Total 4(9) 3(2) 4(1) 5(1) 6(1) 30(14)
Part- C : Internal Assessment : 20 Marks
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