CBSE Class 10 Question Paper 2026 Solution Retail

FOR CBSE CLASS 10 EXAM PREPARATION

CBSE Class 10 2026
Question Paper
Solution · Retail
EXAM YEAR TYPE SUBJECT

CBSE Class 10 2026 Question Paper Solution Retail

Notes · Sample Papers · Previous Year Papers · Mock Tests

m
om . co

. c e m
m as
se SERIES – MNL2K
Marking Scheme ag l SET-4

Strictly Confidential
(For Internal and Restricted use only)
Secondary School Examination, 2026
SUBJECT NAME : RETAIL (401) (Q.P. CODE 88)

General Instructions: -
m
.co
1
m
You are aware that evaluation is the most important process in the actual and correct

.co m
assessment of the candidates. A small mistake in evaluation may lead to serious
s e
em
problems which may affect the future of the candidates, education system and teaching

s
profession. To avoid mistakes, it is requested that before starting evaluation, you must
l a
l a
read and understand the spot evaluation guidelines carefully.
ag
2
ag
“Evaluation policy is a confidential policy as it is related to the confidentiality of
the examinations conducted, evaluation done and several other aspects. Its
leakage to public in any manner could lead to derailment of the examination
system and affect the life and future of millions of candidates. Sharing this
policy/document to anyone, publishing in any magazine and printing in
Newspaper/Website, etc. may invite action under various rules of
the Board and IPC.”
3 Evaluation is to be done as per instructions provided in the Marking Scheme. It should
not be done according to one’s own interpretation or any other consideration. Marking
m
.co
Scheme should be strictly adhered to and religiously followed. However, while
evaluating, answers which are based on latest information or knowledge and/or
e m
are innovative, they may be assessed for their correctness otherwise and due

las
marks be awarded to them. In Class-X, while evaluating two competency-based

ag
questions, please try to understand given answer and even if reply is not
from marking scheme but correct
competency is enumerated by the candidate, due marks should be awarded.
4 The Marking scheme carries only suggested value points for the answers.
These are in the nature of Guidelines only and do not constitute the complete answer.
The students can have their own expression and if the expression is correct, the due
marks should be awarded accordingly.
5 The Head-Examiner must go through the first five answer books evaluated by each
evaluator on the first day, to ensure that evaluation has been carried out as per the
m
.co
instructions given in the Marking Scheme. If there is any variation, the same should be
m
zero after deliberation and discussion. The remaining answer books meant for

m .co
evaluation shall be given only after ensuring that there is no significant variation in
s e m
a
the marking of individual evaluators.
s e 6 Evaluators will mark ( √ ) wherever answer is correct. For wrong answer CROSS ‘X’ be
g l
g l a a
marked. Evaluators will not put right (✓) while evaluating which gives an impression
a that answer is correct and no marks are awarded. This is most common mistake
which evaluators are committing.
7 If a question has parts, please award marks on the right-hand side for each part. Marks
awarded for different parts of the question should then be totaled up and written in the
left-hand margin and encircled. This may be followed strictly.
8 If a question does not have any parts, marks must be awarded in the left-hand
margin and encircled. This may also be followed strictly.
9 If a student has attempted an extra question, answer of the question deserving more
marks should be retained and the other answer scored out with a note “Extra
m .
.co m
Question”.
s e
MS-Retail/401/88
s em 1 MNL2K
l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 1 of 8

10 No marks to be deducted for the cumulative effect of an error. It should be
penalized only once.
11 A full scale of marks 50 (example 0 to 80/70/60/50/40/30 marks as given in Question
Paper) has to be used. Please do not hesitate to award full marks if the answer
deserves it.
12 Every examiner has to necessarily do evaluation work for full working hours i.e., 8
hours every day and evaluate 20 answer books per day in main subjects and 25
answer books per day in other subjects (Details are given in Spot Guidelines).This
is in view of the reduced syllabus and number of questions in question paper.
13 Ensure that you do not make the following common types of errors committed
by the Examiner in the past :-
● Leaving answer or part thereof unassessed in an answer book.
● Giving more marks for an answer than assigned to it.
● Wrong totaling of marks awarded on an answer.
● Wrong transfer of marks from the inside pages of the answer book to the title
page.
● Wrong question wise totaling on the title page.
● Wrong totaling of marks of the two columns on the title page.
● Wrong grand total.
● Marks in words and figures not tallying/not same.
● Wrong transfer of marks from the answer book to online award list.
● Answers marked as correct, but marks not awarded. (Ensure that the right tick
mark is correctly and clearly indicated. It should merely be a line. Same is with
the X for incorrect answer.)
● Half or a part of answer marked correct and the rest as wrong, but no marks
awarded.
14 While evaluating the answer books if the answer is found to be totally incorrect, it
should be marked as cross (X) and awarded zero (0) Marks.
15 Any unassessed portion, non-carrying over of marks to the title page, or totaling error
detected by the candidate shall damage the prestige of all the personnel engaged in
the evaluation work as also of the Board. Hence, in order to uphold the
prestige of all concerned, it is again reiterated that the instructions be followed
meticulously and judiciously.
16 The Examiners should acquaint themselves with the guidelines given in the
“Guidelines for Spot Evaluation” before starting the actual evaluation.
17 Every Examiner shall also ensure that all the answers are evaluated, marks carried
over to the title page, correctly totaled and written in figures and words.
18 The candidates are entitled to obtain photocopy of the Answer Book on request on
payment of the prescribed processing fee. All Examiners/Additional Head
Examiners/Head Examiners are once again reminded that they must ensure that
evaluation is carried out strictly as per value points for each answer as given in the
Marking Scheme.

MS-Retail/401/88 2 MNL2K

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 2 of 8

m
om . co

. c e m
m
MARKING SCHEME
as
se RETAIL (Subject Code-401)
(PAPER CODE : 88) (MNL2K)
ag l
Q.No. EXPECTED OUTCOMES/VALUE POINTS Marks

SECTION – A (24 marks)
(Objective type Questions)

1. Answer any 4 out of given 6 questions on Employability Skills 4x1=4
m
m .co
.co m
(i) (A) Specific feedback 1
s e
em a
U-1 Pg-18
s l
l a ag 1
ag
(ii) (B) Realistic
U-2 Pg-56

(iii) (B) Ability 1
U-2 Pg-48

(iv) (D) Check for expiry of antivirus software and renew 1
U-3 Pg-77

m
.co
(v) (D) Fostering innovation and economic growth 1

em
U-4 Pg-93

(vi) (D) Space Research
l as 1
ag U-5 Pg-106

2. Answer any 5 out of the given 6 questions 5x1=5
(i) (C) Offline billing 1
U-1 Pg 95

(ii) (A) Customer satisfaction 1

m
U-1 Pg 96

m European Article Number .co
.co m Pg 91
(iii) 1

s eU-1
s em(iv) l a
g la (C) Retailing
ag U-1 Pg 65 1
a
(v) Support exchange 1
U-1 Pg 91

(vi) Receiving and recording 1
U-1 Pg 95

m .
c. o
3. Answer any 5 out of the given 6 questions 5x1=5
e m
em l as
s
MS-Retail/401/88 3 MNL2K

g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 3 of 8

(i) (c) Mixed layout plan 1
U-2

(ii) Signage and graphics 1
U-2 Pg 74

(iii) (C) Light 1
U-2 Pg 76

(iv) It encourages impulsive buying / cost effective to design / use space efficiently / 1
easy to find product (any one)
U-2 Pg 69

(v) (B) White cross on Green background 1
U-2 Pg 73

(vi) (D) To handle products efficiently and prevent theft 1
U-2 Pg 79

4. Answer any 5 out of the given 6 questions 5x1=5
(i) (C) Emergency 1
U-3 Pg 41

(ii) (C) Temperature 1
U-3 Pg 42

(iii) (C) Industrial 1
U-3 Pg 41

(iv) Investment – expense 1
U-3 Pg 53

(v) (A) Managing site and location 1
U-3 Pg 48

(vi) Window display 1
U-3 Pg 52

5. Answer any 5 out of the given 6 questions 5x1=5
(i) CCTV 1
U-4 Pg 123

(ii) (B) Six 1
U-4 Pg 127

(iii) (C) Material handling 1
U-4 Pg 142

MS-Retail/401/88 4 MNL2K

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 4 of 8

m
om . co

. c e m
m as
se
(iv) Private Security Agency Regulation Act 1
g l
a U-4 Pg 127

(v) (A) The product label 1
U-4 Pg 143

(vi) Accidents and injuries 1
U-4 Pg 142

m
.co
SECTION – B (26 marks)
o m
c em
(Subjective type Questions)
.
Answer anym3 out f the given 5 questions an Employability Skills in 20- 3x2=6s
e
30 wordsseach g l a
6. gla are various stake holders like customers, employees, vendors, media a 2
Asathere
etc, are always sending important information to each other.
It has three important parts:
1. Transmitting
2. Listening
3. Feedback
U-1 Pg 2
m
7.
.co
Four skills that must be mastered to succeed in life are as follows :

em
2

s
1. Self-Awareness (0.5x4)
2. Responsibility
l a
3. Time Management ag
4. Adaptability (Any other relevant point)

U-2 Pg 40

8. Following actions can be performed on computer screen by using a mouse: 2
1. Roll over or Hover (0.5x4)
2. Point and click
m
m 3. Drag and drop
.co
.co 4. Double click
s e m
s em U-3 Pg-67 & 68
g l a
g la 9(a). a
a
A career is a line of work that a person takes for life. 1
U-4 Pg 100

(b). A person can earn a living from the following two ways : 1
i. Self employment
ii. Wage employment
U-4 Pg-100

m .
.co s e m
MS-Retail/401/88
s em 5 MNL2K
l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 5 of 8

10. To reduce inequalities we can : 2
1. Be helpful to one another . (0.5x4)
2. Be friendly with everyone .
3. Include everyone while working or playing .
4. Help others by including everyone whether they are small or big, boy or
girl, belong to any class or caste.
U-5 Pg-111

Answer any 4 out of the given 6 questions in 20-30 words each. 4x2=8
11. 1. Go-Frugal’s report is very flexible, easy to use, fully customizable. It 2
provides MIS reports that help decision making, analyzing the trends and
competitions. (Any two)
2. This helps us to know the current status of stores, keeping track of various (1x2)
transactions, etc.
3. Go-Frugal’s Webreporter, an add on product gives you the ability to see
reports on the Internet via browser from remote locations.
U-1 Pg 93

12. 1. Standard operating procedure is a set of written instructions that 2
document a routine or repetitive activity followed by an organization. (1x2)
2. The various advantages of using SOP are it increases sales, boost
workers productivity and enhances a store image.
U-2 Pg 79

13. A good store layout serves the following: 2
a. Store atmosphere (Any four)
b. Enhances sales (0.5x4)
c. Maximize returns per square foot
d. Match the merchandise with the format
e. Assistance for differently abled women, children and safety of customers
U-2 Pg 66 & 67

14. Merchandise planning is useful to the organizer for the following : 2
a. For attracting customers (0.5x4)
b. Increase sales
c. Profit maximization
d. Reducing expenses
U-3 Pg 40

15. 1. A planogram allows visual merchandiser to plan the arrangement of 2
merchandise by style, type, size, price or some other category. (1x2)
2. It also enables a chain of stores to have the same merchandise displayed
in coherent and similar manner across the chain.
U-3 Pg 52

MS-Retail/401/88 6 MNL2K

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 6 of 8

m
om . co

. c e m
m 16. s
Security industry in India took a steep rise in early 90’s when globalisation
a
se
1. 2
g l
took place in India. The corporate sector and multi-national companies
created a huge demand of security services. a (1x2)

2. The private security sector in India is growing at an annual growth rate of
25% and generates more than 12 lakh jobs every year.
U-4 Pg 118 & 119

Answer any 3 out of the given 5 questions in 50-80 words each. 3x4=12
17. CKDC can assist with retail delivery in following ways : 4
m
m .co
i. Assessing and Critiquising current retail delivery processes . (1x4)

.co e m
ii. Assessing current documentation and procedures. Any four

em
iii. Analyzing current personnel, consultant and resources and the
l as
as
operational frame work they work within.
l ag
v.ag
iv. Recommending improved processes and procedures.
Preparing relevant documentation.
vi. Implementing improved procedures.
vii. Assisting with the procurement of additional specialized staff and
consultants.
viii. Training personnel on and rolling out new processes.
U-1 Pg 105 & 106

m
Planning a store layout involves the following : .co
em
18. 4

s
i. Determining the availability of space . (1x4)
ii.
l a
Determining ‘space needs’ for selling and on selling area.
ag
Any four
iii. Fitting ‘ space needs’ for good customer flow and maximum sales
per square foot.
iv. Provision for self service .
v. Types of merchandise presentation techniques .
U-2 Pg 68

19. Functions of Division Merchandise Manager are as follows :- 4
i. Forecasting sales for the forthcoming budget period . (1x4)
ii. Translating the sales forecast for inventory levels in forms of rupees .
m
m iii. Inspiring commitment and performance on the part of the merchandisers
.co
m .co and buyers .
s e m
s e iv. Assessing not only the merchandise performance but also the buyer’s
g l a
g l a performance in order to provide control and maintain high performance
results . a
a U-3 Pg 47

m .
.co s e m
MS-Retail/401/88
s em 7 MNL2K
l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 7 of 8

20. Following are the various functions of merchandise planning : 4
i. Retail Merchandising refers to the various activities which contribute to (1x4)
the sale of products to the consumers for their end use .
Any four
ii. Every retail store has its own line of merchandise to offer to the
customers .
iii. The display of the merchandise play an important role by
imparting customers into the store and prompting them to purchase
as well.
iv. Merchandising helps in the attractive display of the products at the store
in order to increase their sale and generate revenues for the retail store.
v. Merchandising helps in the sensible presentation of the products
available for the sale to entice the customers and make them a brand
loyalist.
U-3 Pg 46

21. Following are the eligibilities required for the job of security guard : (any 4) 4
i. Height : 160 cms for male and 150 cms for female . (1x4)
ii. Weight : According to the standard table of height and weight Any four
iii. Chest : 80 cms with an expansion of 4 cms for male and for female no
minimum requirements for chest measurement..
iv. Eye sight : Far sight vision 6/6 , near vision 0.6/0.6 with or without
correction, free from colour blindness.
v. Read and Understand displays in English alphabets and Arabic numerals
vi. Free from knock knee or flat foot. He/She should be able to run one
Kilometer in six minutes .
vii. Hearing : Free from hearing defects He/She should be able to hear and
respond to the speaker voice and alarms generated by security
equipments.
viii. The candidate should have dexterity and strength to perform searches,
handle objects and use force for restraining the individuals.
ix. A candidate should be free from any evidence of contagious or infections
disease.
U-4 Pg 127 & 128

-oOo-

MS-Retail/401/88 8 MNL2K

For more Question Papers, Sample Papers, Notes & Syllabus visit Page 8 of 8