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2019 IV 16 0930 Seat No.
Time : 1½ Hours BANKING FINANCIAL SERVICES AND
INSURANCE
Subject Code (NSQF)
S 0 8 4
Total No. of Questions : 3 (Printed Pages : 8) Maximum Marks : 30
INSTRUCTIONS : (i) Answer each question on a fresh page.
(ii) Write the question number and sub-question number
clearly.
(iii) All questions are compulsory.
(iv) Figure to the right indicate full marks.
(v) Mention Seat No. on NEFT form and attach if to the
answer paper.
1. (A) Choose and correct alternative from those given below each statement
and rewrite the complete statement : 3
(i) In bank, ............................... is an arangement between a banker
and his customer by which the customer is allowed to withdraw
over and above the credit balance in the current account up to
an agreed limit.
(a) overdraft
(b) cash credit
(c) cheque
(d) loan
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(ii) Under types of deposits, .............................. are repayable on the
fixed maturity date along with the principal and agreed interest
rate for the period and no operations are allowed to be
performed by the customer against the deposit.
(a) saving deposit
(b) fixed deposit
(c) recurring deposit
(d) current deposit
(iii) In case there are no “transactions”, the bank is required to
inform the ................................... to activate the account by putting
through any single debit or credit transaction.
(a) account-holder
(b) nominee
(c) legal heirs
(d) guardian
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(iv) Loan granted for trading activity like purchase and sale of goods
is known as ................................. .
(a) equipment loan
(b) personal loan
(c) retail trade loan
(d) mortgage loan
(v) A minor can open self operated account with a bank after
completing ............................... of age.
(a) 10 years
(b) 15 years
(c) 18 years
(d) 21 years
(vi) The members of a Hindu Undivided Family are called
.......................... .
(a) HUF members
(b) coparceners
(c) kartas
(d) relatives
(B) Answer the following questions in more than two sentences each : 3
(i) What is meant by Cheque Book ?
(ii) Write a short note on letter of thanks at bank.
(iii) What is meant by a government company ?
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(C) Answer the following questions in more than four sentences each : 4
(i) State and explain any four types of companies.
(ii) What are the documents required for opening bank accounts of
partnership firms ?
2. (A) Choose and correct alternatives from those given below each statement
and rewrite the complete statement : 3
(i) A Company gives authority to one or more of its directors/
managers to operate bank account through .......................... .
(a) board order
(b) board decision
(c) board resolution
(d) board request
(ii) A ........................... is a pre-printed paper instrument issued to
checking account-holders and used to pay for goods or services.
(a) cheque
(b) demand draft
(c) NEFT
(d) RTGS
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(iii) A ................................ is the interface between a customer and a
bank representative.
(a) service center
(b) call center
(c) help desk
(d) POS center
(iv) Among various audits, .......................... covers all high value
advances given by the banks.
(a) spot audit
(b) credit audit
(c) concurrent audit
(d) income audit
(v) Under Consumer Protection Act, 1986, if the compensation
claimed is below Rs. 20 lakhs then the complaint may be filed
before the ............................ commission notified by the respective
State Govt.
(a) district
(b) state
(c) national
(d) zonal
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(vi) An expression of dissatisfaction whether justified or not is called
as a ................................. .
(a) complaint
(b) suggestion
(c) gratitude
(d) order
(B) Answer the following questions in more than two sentences each : 3
(i) Why CCTV recording is important at bank ?
(ii) What is meant by an external communication ?
(iii) What is Concurrent audit ?
(C) Answer the following questions in more than four sentences each : 4
(i) State and explain any two external audits performed at banks.
(ii) What is meant by minor’s account ?
3. (A) Answer the following questions in more than two sentences each : 3
(i) Explain articles of association.
(ii) What is meant by associate company ?
(iii) Explain usance bill.
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(B) Answer the following questions in more than four sentences each : 4
(i) Explain electronic fund transfer.
(ii) Mr. Ajay has newly started his garment business. What is the
most appropriate option to keep his earnings at bank ?
(C) Fill the NEFT form given with the question paper based on the
information given below and attach it to the answer paper : 3
Details Details of the Beneficiary Details of the Remitter
Name Mr. Vedang Sharma Mrs. Gauri Mulgaonkar
Bank State Bank of India, State Bank of India, Margao,
Jamunanagar, Delhi Goa
Account No. 1110987654321 1234567891011
IFSC Code SBINXXXX123 SBINXXX345
Amount to Rs. 1,20,000
be remitted
Cheque No. ................................................ 567834
Date of ................................................ 10th May 2019
remittance:
Purpose of ................................................ Fees paid
remittance
Bank ................................................ Rs. 500
Charges
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