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ANNUAL SYLLABUS
SESSION-2023-2024
CLASS-XII
SUBJECT-BUSINESS STUDIES (Code No. 054)
Part A: Principles and Functions of Management
Unit I: Nature and Significance of Management
Management – concept(meaning and features), objectives and
importance
Management as Science, Art and Profession
Levels of management
Management functions - planning, organizing, staffing, directing
and controlling
Coordination – concept and importance
Unit 2: Principles of Management
Principles of Management – concept and significance
Fayol's principles of management
Taylor's Scientific Management - principles and techniques
Unit 3: Business Environment
Business Environment - concept and importance
Dimensions of Business Environment - Economic, Social,
Technological, Political and Legal
Demonetization- concept and features
Unit 4: Planning
Concept, importance and limitations
Planning process
Single use and Standing Plans - Objectives, Strategy, Policy,
Procedure, Method, Rule, Budget and Programme
Unit 5: Organizing
Concept and importance.
Organizing Process.
Structure of organization - functional and divisional-concept
Formal and informal organization-concept
Delegation: concept, elements and importance.
Decentralization: concept and importance.
Unit 6: Staffing
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Concept and importance of staffing
Staffing as a part of Human Resource Management - Concept
Staffing process: Recruitment - process; Selection – process
Training and Development - Concept and importance. Methods of
training- on the job and off the job- vestibule training,
apprenticeship training and internship training.
Unit 7: Directing
Concept and importance
Elements of Directing
Motivation - concept, Maslow’s hierarchy of needs, Financial and
non-financial incentives
Leadership - concept, styles - authoritative, democratic and laissez
faire
Communication - concept, formal and informal communication;
barriers to effective communication, how to overcome the
barriers?
Unit 8: Controlling
Concept and importance
Relationship between planning and controlling
Steps in the process of control
Completion of the Mid-Term Syllabus by 15th September 2023
MID TERM EXAM
Discussion of Mid - Term Question Paper
Part B: Business Finance and Marketing
Unit 9: Financial Management
Concept, role and objectives.
Financial decisions: Investment, Financing and Dividend
: - Meaning and factors affecting.
Financial planning - concept and importance.
Capital Structure – concept and factors affecting capital structure
Fixed and Working Capital - concept and factors affecting
their requirement
Unit 10: Financial Markets
Financial markets: Concepts
Money market: Concepts
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Capital market and its types (primary and secondary)
Stock Exchange - Functions and trading procedure
Securities and Exchange Board of India (SEBI) -
Objectives and functions.
Unit 11: Marketing Management
Marketing Management – Concept, function and philosophies.
Marketing Mix - concept and elements
Product - Branding, labeling and packaging-Concept.
Price - Concept and factors determining price.
Physical distribution- concept and components and channels of
distribution.
Promotion -concept and elements; Advertising, Personal Selling
Sales Promotion and Public Relations.
Unit 12: Consumer Protection
Concept and importance of consumer protection.
Consumer Protection Act 2019
Source:
http://egazette.nic.in/WriteReadData/2019/210422.pdf
Meaning of consumer.
Rights and responsibilities of consumers
Who can file a complaint?
Redressal machinery.
Remedies available.
Consumer awareness - Role of consumer organizations
and Non-Governmental Organizations (NGOs).
PROJECT WORK (As per CBSE guidelines)
Complete the Annual Syllabus by 15th December 2023
PRE BOARD EXAM
Complete Syllabus will be covered in Annual Exam
Revision with Last Year Board Papers and Support Material
Issued By DOE, Delhi
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CLASS–XII (2023-2024)
COURSE STRUCTURE
One Paper 3 Hours Theory: 80 Marks
Project: 20 Marks
Units Periods Marks
Part A Principles and Functions of Management
1. Nature and Significance of Management 12 16
2 Principles of Management 14
3 Business Environment 12
4 Planning 14 14
5 Organizing 15
6 Staffing 16 20
7 Directing 15
8 Controlling 12
110 50
Part B Business Finance and Marketing
9 Financial Management 20 15
10 Financial Markets 18
11 Marketing Management 30 15
12 Consumer Protection 12
Part C Project Work (One) 30 20
80 50