Karnataka SSLC Model Question Paper 2025 Retail

ACADEMIC YEAR

2025

Karnataka
Board
Model Paper

PÜ®ÝìoPÜ ÍÝÇÝ ±ÜÄàûæ ÊÜáñÜᤠÊÜåèƯ|ì¿á ÊÜáívÜÈ
ÊÜáÇæÉàÍÜÌÃÜí, ¸æíWÜÙÜãÃÜá & 560 003
KARNATAKA SCHOOL EXAMINATION AND ASSESSMENT BOARD
Malleshwaram, Bengaluru – 560 003

2024-25 ÃÜ GÓ….GÓ….GÇ….Ô. ÊÜÞ¨ÜÄ ±ÜÅÍ氱ܣÅPæ -1
S.S.L.C. MODEL QUESTION PAPER-1 : 2024-25
ËÐÜ¿á ÄàpæàÇ…
Subject : Retail
PܮܰvÜ ÊÜáñÜᤠBíWÜÉ ÊÜÞ«ÜÂÊÜá / Kannada and English Medium

ËÐÜ¿á ÓÜíPæàñÜ : 87-E K Subject Code : 87-E K
ÓÜÊÜá¿á 2 WÜípæ 15 ¯ËáÐÜWÜÙÜá ] [ Time : 2 Hours 15 Minutes
WÜÄÐÜu AíPÜWÜÙÜá 60 ] [ Max. Marks : 60

±ÜÄàûݦìWÝX ÓÝÊÜޮܠÓÜãaÜ®æWÜÙÜá
General Instructions to the Candidate :
1. D ±ÜÅÍ氱ܣÅPæ¿áá Joár 34 ±ÜÅÍæ°WÜÙÜ®Üá° Öæãí©¨Üáª. »ÝWÜ&A ÊÜáñÜᤠ»ÝWÜ&B WÜÙÜ®Üá° JÙÜWæãíw¨æ.
»ÝWÜ&A ®ÜÈÉ Employability skills Wæ ÓÜíŸí˜Ô¨Ü ¯ÜÅÍæ®WÜÚ¨Üáª, »ÝWÜ&B ®ÜÈÉ ÄàpæàÇ…Wæ ÓÜíŸí˜Ô¨Ü
±ÜÅÍæ°WÜÚÃÜáñܤÊæ.
This Question Paper consists of 34 questions including Part-A and Part-B. Part-A
consists of questions related to the Employability skills and Part-B consists of the
questions related to Retail.

2. ±ÜÅÍæ°WÜÚWæ PæãqrÃÜáÊÜ ÓÜãaÜ®æWÜÙÜ®Üá° ±ÝÈÔ.
Follow the instructions given against the questions.

3. ŸÆ »ÝWܨÜÈÉ PæãqrÃÜáÊÜ AíQWÜÙÜá ¯ÜÅÍæ®WÜÚXÃÜáÊÜ ¯Üä|ì AíPÜWÜÙܬÜá® ñæãàÄÓÜáñܤÊæ.
Figures in the right hand margin indicate maximum marks for the question.

4. ±ÜÅÍ氱ܣÅPæ¿á®Üá° K©PæãÙÜÛÆá 15 ¯ËáÐÜWÜÙÜ PÝÇÝÊÜPÝÍÜÊÜâ ÓæàĨÜíñæ, EñܤÄÓÜÆá ¯WÜ©±ÜwÓÜÇݨÜ
ÓÜÊÜá¿áÊÜ®Üá° ±ÜÅÍ氱ܣÅPæ¿á ÊæáàÇݽWܨÜÈÉ ¯àvÜÇÝX¨æ.
The maximum time to answer the paper is given at the top of the question paper. It
includes 15 minutes for reading the question paper.

[ Turn over

87-EK (Level-2) 2

PART - A

I. Four alternatives are given for each of the following questions / incomplete
statements. Choose the correct alternative and write the complete answer
along with its question number and alphabet : 3×1=3

1. Senders send their messages by the action of

(A) Gestures (B) Reading

(C) Speaking (D) Writing

2. Choose the correct example for strength.

(A) Laziness

(B) Confidence

(C) Fear

(D) Difficult to solve mathematical problems

3. Our emotional mental, physical and social reaction to any perceived
demands or threats is known as

(A) Emotion

(B) Stress

(C) Motivation

(D) Confidence

II. Answer the following questions : 2×1=2

4. Give any one advice to protect life below water.

5. What is meant by time management ?

III. Answer the following questions : 2×2=4

6. Write any four qualities of a successful entrepreneur.

7. What measures do you take to protect your data from theft or virus ?

OR

Why is it necessary to back up data ?

IV. Answer the following question : 1×3=3
8. Explain the ways to overcome barriers to effective communication.

87-EK (Level-2) 3

PART - B
V. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ A¥ÜÊÝ A±Üä|ì ÖæàÚPæWÜÚWæ ®ÝÆáR BÁáRWÜÙÜ®Üá° ¯àvÜÇÝX¨æ. AÊÜâWÜÙÜÈÉ ÖæaÜác
ÓÜãPܤÊÝ¨Ü EñܤÃÜÊÜ®Üá° BÄÔ, A¨ÜÃÜ PÜÅÊÜÞûÜÃܨæãí©Wæ ±Üä|ì EñܤÃÜÊÜ®Üá° ŸÃæÀáÄ 7×1=7

Four alternatives are given for each of the following questions / incomplete
statements. Choose the correct alternative and write the complete answer
along with its question number and alphabet :

9. D PæÙÜX®ÜÊÜâWÜÙÜÈÉ ¿ÞÊÜâ¨Üá ¯ÊÜìÖÜOæ aÜoáÊÜqPæ¿áÆÉ
(A) ÔÌàPÜÄÓÜáÊÜâ¨Üá (B) AíWÜw¿áÈÉ®Ü ¯ÊÜìÖÜOæ
(C) ÓÝWÝ~Pæ (D) ÓÜÌaÜfñæ

Which of the following is not handling activity ?

(A) Receiving (B) In-store handling

(C) Shipping (D) Cleaning

10. D PæÙÜX®ÜÊÜâWÜÙÜÈÉ ¿ÞÊÜâ¨Ü®Üá° ÓÜÌaÜfWæãÚÓÜÆá ŸÙÜÓÜÇÝWÜáñܤ¨æ
(A) ÍÜábWæãÚÓÜáÊÜ ¨ÝÅÊÜ|WÜÙÜá (B) ÊÜÞgìPÜWÜÙÜá
(C) PæãsÜw ÓÜáÊÝÔPÜWÜÙÜá (D) ®Ý±ܤȮ… WÜáÚWæWÜÙÜá

Which of the following is used for cleaning ?

(A) Cleaning solutions (B) Detergent

(C) Room freshener (D) Naphthalene balls

11. B®…Çæç®… ÍݲíW… C¨ÜÃÜ »ÝWÜÊÝX¨æ
(A) ÓÜÊÜáWÜÅ Áãàg®æ (B) B¶…Çæç®… ÊÜÞPæìqíW…

(C) ÓÜÃÜPÜáWÜÙÜ ËñÜÃÜOæ (D) C&PÝÊÜáÓ…ì

On-line shopping is the part of

(A) integrated planning (B) off-line marketing

(C) goods delivering (D) E-commerce

[ Turn over

87-EK (Level-2) 4

12. Eñܳ®Ü°WÜÙÜ®Üá° ËñÜÄÓÜáÊÝWÜ ¿ÞÊÜ AíÍÜÊÜ®Üá° ®æ®Ü²®ÜÈÉoárPæãÙÜáÛÊÜâ©ÆÉ

(A) ¯ÄàüñÜ ÓÜÊÜá¿á

(B) ñÜvÜÊÝX Ÿí¨ÜÃæ A¥ÜÊÝ ¸æàWÜ ËñÜÃÜOæ

(C) WÝÅÖÜPÜÃÜá Æ»ÜÂËÆÉ

(D) CñÜÃÜ ÊÜÂQ¤¿áá Eñܳ®Ü°WÜÙÜ®Üá° ÔÌàPÜÄÓÜáÊÜâ¨Üá

Which factor is not kept in mind which delivering products ?

(A) Expected time

(B) If late come or early delivery

(C) Customer is not available

(D) If other person received the product

13. PæÆÓÜ¨Ü ÓܧÙܨÜÈÉ E¨æãÂàWܨÝñÜ®Ü gÊݸݪÄWÜÙÜá

(A) ÓÜáÃÜüñÜ ÊÜáñÜᤠBÃæãàWÜÂPÜÃÜ PÝ¿áìÓܧÙÜ J¨ÜXÓÜáÊÜâ¨Üá

(B) E¨æãÂàXWÜÚí¨Ü PæÆÓÜ ÓÜÄ¿ÞX ÊÜÞwÓÜáÊÜâ¨Üá

(C) ÓÜáÊÜá¾®æ WÜÊÜá¯ÓÜáÊÜâ¨Üá

(D) WÜÊÜá¯Óܨæ CÃÜáÊÜâ¨Üá

Employer’s responsibility in workplace is

(A) provide health and safety measures

(B) to get work done with employees

(C) simply observe

(D) not observing

87-EK (Level-2) 5

14. ±ÜÄOÝÊÜáPÝÄ ñÜívÜ¨Ü PæÆÓÜ ¿ÞÊÝWÜ ÓÝ«ÜÂÊÝWÜáñܤ¨æ
(A) ñÜívÜ¨Ü WÜáí±Üâ PæÆÓܨÜÈÉ Pæàí©ÅPÜêñÜÊÝXÆÉ
(B) ñÜívÜ¨Ü aÜaæì
(C) qàPæWÜÙÜá ÊÜáñÜᤠ±ÝÃܨÜÍÜìPÜñæ¿á®Üá° PݱÝwPæãÙÜáÛÊÜâ©ÆÉ
(D) E¨æãÂàXWÜÙæãí©Wæ ÖÜÃÜpæ

Effective team work is possible only when

(A) Team is not focused on group work

(B) Team discussion

(C) Criticism and not maintaining transparency

(D) Chating with employees

15. D PæÙÜX®ÜÊÜâWÜÙÜÈÉ ¿ÞÊÜâ¨Üá WÜáÄWÜÙÜ®Üá° ÃÜã²ÓÜáÊÜ ÊÜáãÆÊÜÆÉ
(A) ¯ÊÜìÖÜ| ñÜñÜÌ (B) QÃÜáÊݱÝÄ¿á AÊÜÍÜÂPÜñæWÜÙÜá
(C) ÊÜÞÃÜáPÜpær¿á ±ÜÅÊÜ꣤WÜÙÜá (D) ¯ÜÅ£Óܳ˜ìWÜÙÜá

Which is not the source of setting goals ?

(A) Principle management (B) Retailer’s requirements

(C) Market trends (D) Competitors

VI. ÓÜãPܤÊÝ¨Ü EñܤÃÜ©í¨Ü ¹qrÃÜáÊÜ ÓܧÙÜÊÜ®Üá° »Ü£ì ÊÜÞw 4×1=4

Fill in the blanks with suitable answer.

16. ÓÜÃÜPÜáWÜÙÜ®Üá° ÊÜáñÜᤠ………………… A®Üá° WÝÅÖÜPÜÄWæ ËñÜÄÓÜáÊÜâ¨Üá.
Deliver the goods and ...................... to customer.

17. ±ÜÅ£Áãí¨Üá PÝ¿áìÓܧÙÜÊÜâ PæÆÊÜâ ÖÜíñÜ¨Ü ................. A®Üá° J¨ÜXÓܸæàPÜá.

Every workplace needs to provide ........................ .

[ Turn over

87-EK (Level-2) 6

18. ÊÜÂÊÜÖÝÄPÜ ÊÜá×Ùæ¿áÃÜ ÓÜãPܤÊÝ¨Ü B»ÜÃÜ|Êæí¨ÜÃæ ………………… .

Suitable ornaments (jewellery) for working women is ................. .

19. PÜí±Ü¯ WÜáÄ ¿ÞÊÜ ………………… ñÜñÜÌWÜÙÜ B«ÝÃÜ¨Ü ÊæáàÇæ ÃÜã±ÜâWæãÙÜáÛñܤ¨æ.

Based on ........................ component the company’s goal is set.
VII. 20. A-±Üqr¿áÈÉ PæãqrÃÜáÊÜ E±ÜPÜÃÜ|WÜÙÜ E±ÜÁãàWÜWÜÙÜ®Üá° ÊÜáñÜᤠB-±Üqr¿áÈÉ E±ÜPÜÃÜ|WÜÙÜ®Üá°
¯àvÜÇÝX¨æ. AÊÜâWÜÙÜ®Üá° Öæãí©Ô EñܤÃÜWÜÙÜ®Üá° PÜÅÊÜÞûÜÃܨæãvÜ®æ ŸÃæÀáÄ 4×1=4

Uses of equipment are given in Column-A and the equipment are given
in Column-B. Match them and write answers with alphabet :
A-±Üqr B-±Üqr
Column-A Column-B
i) ñÝÂgÂÊÜ®Üá° ¯ÊÜì×ÓÜáÊÝWÜ CÊÜâWÜÙÜ®Üá° a) ŸÙÜÔ¹ÓÝvÜáÊÜ WèÉÓ…WÜÙÜá
Disposable gloves
E±ÜÁãàXÓÜÇÝWÜáÊÜâ¨Üá
Used when handling garbage

ii) ÓÝ°®ÜWÜêÖÜWÜÙÜ®Üá° ÓÜÌaÜfWæãÚÓÜáÊÝWÜ E±ÜÁãàXÓÜÇÝWÜáñܤ¨æ b) PÜ|á¡ ÓÜáÃÜûÜñÝ WÝgá
Used when cleaning bathrooms Eye protection and
gloves

iii) AñÜÂíñÜ ÖæaÝc¨Ü ¸æÙÜPÜá ÊÜáñÜᤠc) ÖæÇæ¾p… E¯ÜPÜÃÜ|
ÃÝÓÝ¿á¯PÜWÜÚí¨Ü ÃÜûÜOæ ±Üvæ¿áÆá Helmet equipment
E±ÜÁãàXÓÜÇÝWÜáñܤ¨æ
Used for protection from excessive
light and chemicals

iv) Êæã®ÜaÝ¨Ü ÊÜáñÜᤠaÝPÜáWÜÙÜíñÜÖÜ aÜã±Ý¨Ü d) PæÆÓÜ¨Ü WèÉÓ… ÊÜáñÜá¤
E±ÜPÜÃÜ| E±ÜÁãàXÓÜáÊÝWÜ ŸÙÜÓÜÇÝWÜáñܤ¨æ ÓÜáÃÜûÜñÜ ÍÜãWÜÙÜá
Used while using sharp and knives Work gloves and
safety shoes

e) PÜñÜ¤Ä ¯Ãæãà«ÜPÜ WèÉÓ…
Cut-resistant gloves

f) ÓÜáÃÜûÜñÝ hÝPæp…(ÊæÓ…r)
Safety vest

g) QË ÓÜáÃÜûÜñÝ E±ÜPÜÃÜ|
Hearing protection

87-EK (Level-2) 7

VIII. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 4×1=4
Answer the following questions :

21. SÄà© B¨æàÍÜ Gí¨ÜÃæà®Üá

What is purchase order ?

22. ±ÜÅ£Áãí¨Üá PÝ¿áì ÓܧÙÜÊÜâ ÊÜáãÆ»ÜãñÜÊÝX A®ÜáÓÜÄÓܸæàPÝ¨Ü BÃæãàWÜ ÃÜûÜ|PÜÅÊÜá
¿ÞÊÜâ¨Üá

Which is the health protection rule followed in the workplace ?

23. BÃæãàWÜ嬆 ÊÜáãÆ WÜáoár ¿ÞÊÜâ¨Üá

What is the basic secret of health ?

24. Êæç¿áQ¤PÜ ¸æÙÜÊÜ~Wæ Gí¨ÜÃæà®Üá

Define personal development.

IX. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 4×2=8

Answer the following questions :

25. ¯ÝÅíaæçÔíW…¬Üá® ÊÝÂTÝ­Ô.

Define franchising.

26. QÃÜáÊݱÝÃÜ¨Ü A¥Üì ÊÜáñÜᤠÊÜáÖÜñÜÌÊÜ®Üá° ŸÃæÀáÄ.

Write the meaning and importance of retail.

27. ËñÜÃÜOÝ ±ÜÅQÅÁá¿á®Üá° ËÊÜÄÔ.

Discuss delivery procedures.

A¥ÜÊÝ /OR
QÃÜáÊݱÝÃܨÜÈÉ ®æàÃÜÊÝX ÊÜáÚWæÀáí¨Ü ËñÜÃÜOæ ÊÜÞvÜáÊÜâ¨ÜÄí¨ÝWÜáÊÜ A®ÜáPÜãÆWÜÙæà®Üá
What are the advantages of direct store delivery ?

28. ËË«Ü Êæç¿áQ¤PÜ ¸æÙÜÊÜ~Wæ¿á aÜoáÊÜqPæWÜÙÜ®Üá° ±Üqr ÊÜÞw.
List the personal development activities.

[ Turn over

87-EK (Level-2) 8

X. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 3×3=9
Answer the following questions :
29. AíWÜw¿áÈÉ ËñÜÃÜOæ ÊÜÞw¨Ü ÊÜáñÜᤠËñÜÃÜOæ ÊÜÞvÜ©ÃÜáÊÜ ¨ÝSÇæWÜÙÜ®Üá° ®ÜËàPÜÃÜ|
ÊÜÞvÜáÊÜâ¨ÜÄí¨Ü BWÜáÊÜ ±ÜÅÁãàg®ÜWÜÙÜá ¿ÞÊÜâÊÜâ
What are the advantages of updating the records of delivery and non-
delivery in store ?

30. ÇæãàwíW… ÊÜáñÜᤠA®…ÇæãàwíW…®Ü ±ÝÅÊÜááSÂñæ ËÊÜÄÔ.
Explain the significance of loading and unloading.
A¥ÜÊÝ /OR
bÆÉÃæ ÓÝÄWæ¿á E¨æªàÍÜWÜÙÜá ¿ÞÊÜâÊÜâ
What are the objectives of the retail transportation ?

31. ®èPÜÃÜÃÜ ÖÜPÜáRWÜÙÜá ÊÜáñÜᤠgÊݸݪĿá®Üá° ËÊÜÄÔ.
Explain the rights and responsibilities of employees.

XI. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 3 × 4 = 12
Answer the following questions :
32. QÃÜáÊݱÝÄ G¨ÜáÄÓÜᣤÃÜáÊÜ ±ÜÅÊÜááS ÓÜÊÜáÓæÂWÜÙÜá ¿ÞÊÜâÊÜâ
What are the key issues faced by retailers.
33. AíWÜw PÝ¿áìaÜÃÜOæ ÓÜÖÝ¿áPÜ®Ü PÜñÜìÊÜÂWÜÙÜ®Üá° ËÊÜÄÔ.
Explain the duties of store operation assistance.
A¥ÜÊÝ /OR
QÃÜÊݱÝÃܨÜÈÉ ÓÝÄWæ ÓÜÊÜáÓæÂWÜÙÜ®Üá° £ÚÔ.
What are the problems of the transportation in the retail business ?

34. ËñÜÃÜOÝ ÊæàÙݱÜqr¿á®Üá° ËÊÜÄÔ.
Explain the schedule of delivery.
A¥ÜÊÝ /OR
B®…Çæç®… BvÜìÃ… QÃÜáÊݱÝÃܨÜÈÉ AÙÜÊÜwÔPæãÙÜÛ¸æàPÝ¨Ü ËñÜÃÜOÝ Ë«Ý®ÜWÜÙÜ®Üá° ËÊÜÄÔ.
Explain delivery procedure to be adopted by the retailer in case of online
order.

Sample Papers

CBSE Sample Papers
ICSE / ISC Board Sample Papers
AP Board Sample Papers
Assam Board Sample Papers
Bihar Board Sample Papers
Chhattisgarh Board Sample Papers
Goa Board Sample Papers
Gujarat Board Sample Papers
Haryana Board Sample Papers
HP Board Sample Papers
J&K State Board Sample Papers
Jharkhand Board Sample Papers
Karnataka Board Sample Papers
Kerala Board Sample Papers

Sample Papers

MP Board Sample Papers
Maharashtra Board Sample Papers
Manipur Board Sample Papers
Mizoram Board Sample Papers
Orissa Board Sample Papers
Punjab Board Sample Papers
Rajasthan Board Sample Papers
Tamil Nadu Board Sample Papers
Telangana State Board Sample Papers
Tripura Board Sample Papers
UP Board Sample Papers
Uttarakhand Board Sample Papers
West Bengal Board Sample Papers