HBSE Class 11 Question Paper 2021 Tourism Hospitality

Code No. 1544
CLASS : 11th (Eleventh) Series : 11-April/2021
Roll No.











TOURISM HOSPITALITY
National Skills Qualification Framework (NSQF)
Level – 3
[ fgUnh ,oa vaxzsth ek/;e ]
(Hindi and English Medium)
(Only for Fresh/School Candidates)

le; : 2 21 ?k.Vs ] [ iw.kk±d : 60
Time allowed : 2 21 hours ] [ Maximum Marks : 60
• Ñi;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr i`"B 4 rFkk iz'u 27 gSaA
Please make sure that the printed pages in this question paper are 4 in number and
it contains 27 questions.
• iz'u-i= esa lcls Åij fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA
The Code No. on the top of the question paper should be written by the candidate
on the front page of the answer-book.
• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksaA
Before beginning to answer a question, its Serial Number must be written.
• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.
• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u
dkVsaA
Except answer-book, no extra sheet will be given. Write to the point and do not
strike the written answer.
• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.
• d`i;k iz'uksa dk mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the question, ensure that you have been supplied the correct and
complete question paper, no claim in this regard, will be entertained after
examination.

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uksV % (i) iz'u Øekad 1 ls 4 esa ls dksbZ rhu iz'u dhft,A 'ks"k lHkh iz'u vfuok;Z gSaA
Attempt any three questions from question numbers 1 to 4. Rest questions
are compulsory.
(ii) izR;sd iz'u ds vad muds lkeus n'kkZ;s x, gSaA

Marks of each question are indicate against them.
(iii) vkids mÙkj vadkuqlkj gksus pkfg,A

Your answers should be according to marks.

1. vkSipkfjd lapkj.k dk o.kZu djsaA 6
Explain formal communication.

2. Vwj xkbM ds baVjilZuy fLdy dk o.kZu djsaA 6
Explain interpersonal skills of tour guide.

3. VwfjT+e ds fofHkUu izdkjksa dk o.kZu djsaA 6
Explain various forms of tourism.

4. gsfjVst+ VwfjT+e ds fofHkUu izdkjksa dk o.kZu djsaA 6
Explain different forms of heritage tourism.

5. VªSoy ,tsaV ds dÙkZO; D;k gSa \ 3
What are the duties of travel agent ?

6. Vwj bfVusjjh ij uksV fy[ksaA 3
Write note on tour itinerary.

7. Vwj xkbM ds fy, 'kkjhfjd Hkk"kk egÙoiw.kZ D;ksa gSa \ 3
Why body language is important for tour guide ?

8. ,d Vwj ds cqd gksus ij Vwj xkbM }kjk dh tkus okyh fØ;kvksa dk o.kZu djsaA 3
Explain activities performed by tour guide when a tour is booked.

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9. VªSoy ds mís'; ij uksV fy[ksaA 3
Write note on purpose of travel.

10. xzhu bd+ksukWeh ds egÙoiw.kZ lsDVlZ dk o.kZu djsaA 3

Explain important sectors of green economy.

11. ilZuy gkbthu dk egÙo D;k gS \ 2
What is importance of personal hygiene ?

12. Dykfldy E;wftd ij uksV fy[ksaA 2
Write note on classical music.

13. ,d VwfjLV }kjk fdu VªSoy MkWD;wesaV dh vko';drk gksrh gS \ 2
What travel documents are required by a tourist ?

14. VwfjLV pSd Iokb±V D;k gSa \ 2
What are tourist checkpoint ?

15. Vwj dkWfLVax ds vo;o D;k gSa \ 2

What are components of tour costing ?

16. DyLVj psu D;k gS \ 2

What is cluster chain ?

17. Vhe odZ ds ykHk D;k gSa \ 2
What are advantages of team work ?
[ oLrqfu"B iz'u ]
[ Objective Type Questions ]

18. foDVksfj;k eSeksfj;y gky --------- txg ij fLFkr gSA 1

Victoria memorial hall is located in ........... .
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19. vkxjk QksVZ dks fo'o /kjksgj lkbV ---------- o"kZ esa ?kksf"kr fd;k x;k FkkA 1
Agra fort was declared world heritage site in ............ year.

20. Lekjd ij ;k=k ----------- VwfjT+e dk mnkgj.k gSA 1
Visit to monuments is an example of ............ tourism.

21. GIM dk iw.kZ :i -------- gSA 1
Full form of GIM is ........... .

22. jkbVj esa u;k MkWD;wesaV cukus dh 'kkVZdV ^dh* --------- gSA 1
In writer, shortcut 'key' to create a new document is ......... .

23. jkbVj esa VsDLV ckWDl vkWI'ku ----------- esU;w esa gksrk gSA 1
In writer, text box option is present in ............ menu.

24. jkbVj esa Lisy psd dh-cksMZ ij ----------- ^dh* nckus ls 'kq: gksrk gSA 1
In writer, spell check is started by pressing ........... 'key' on keyboard.

25. VªSfQd flacy ----------- izdkj ds lapkj.k dk mnkgj.k gSA 1
Traffic symbol is an example of ........... type of communication.

26. lHkh VwfjLV ewyr% ----------- dgykrs gSaA 1
All tourists are basically known as ........... .

27. tkiku ls Hkkjr ds fy, vkus okyk VwfjLV Hkkjr ds fy, ------------ VwfjT+e mRiUu djrk gSA 1
A tourist from Japan travelling to India generates ............. tourism for India.

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