MBOSE Class 12 Question Paper 2019 for Business Studies

Total No. of Printed Pages—4
HS/XII/Com/Bs/19

2019

BUSINESS STUDIES

( Commerce )

Full Marks : 100
Time : 3 hours

The figures in the margin indicate full marks for the questions

General Instructions :
(i) Answer to questions carrying 2–3 marks should not
exceed 30–40 words each.
(ii) Answer to questions carrying 4–5 marks should not
exceed 60–80 words each.
(iii) Answer to questions carrying 6 marks should not
exceed 100 words each.
(iv) Attempt all parts of a question together at one place.

1. What is marketing mix? 2

2. What do you understand by principles of
management? 2

3. What is meant by ‘economic environment of
business’ ? 2

4. Mention any two features of an appropriate capital
structure. 2

/70

( 2 )

5. “Poorly motivated people can nullify the soundness of
the organization.” Comment. 2

6. Explain any three functions of lower-level
management. 3

7. Explain any three principles of directing. 3

8. How does personal selling help in sales promotion?
Give three points. 3

9. Explain ‘esteem needs’ and ‘self-actualization needs’
of an employee. 3

10. “Anil, a businessman, deals with perishable goods.”
As a marketing manager, which channel of
distribution would you suggest for him and why?
Give three reasons. 3

11. Why is management not regarded as full-fledged
profession like legal and medical profession? 4

12. “Delegation of Authority is necessary in all types of
organization.” Give any four reasons in support of
your answer. 4

13. Explain vestibule school and job rotation as methods
of training. 4

14. Write a note on OTCEI. 4

15. Differentiate between primary market and secondary
market. 4

( 3 )

16. Explain method study and motion study as
techniques of ‘scientific management’. 5

17. Explain the impact of government policy changes on
business and industry. 5

18. Explain the concept of budgetary control. Mention
any three advantages of budgetary control. 5

19. Explain briefly any five factors to be considered at
the time of determining working capital requirement. 5

20. If you have to choose between two situations of
over-capitalization and under-capitalization, which
one will you prefer and why? 5

21. Is planning necessary for effective management? Give
reasons in support of your answer. 6
Or
Explain ‘rules’ and ‘methods’ as types of plan.
Differentiate between the two on any four basis.

22. What is meant by functional structure of an
organization? Explain any two of its advantages and
disadvantages. 6
Or
Explain briefly the process of organizing.

23. Explain the importance of staffing as a function of
management. 6

( 4 )

Or
You are the personal manager of Cement Ltd. You
want to appoint staff for your company. Explain the
selection procedure you should follow for this.
24. Differentiate between ‘Marketing’ and ‘Selling’. 6
Or
What is product mix? Describe briefly the salient
features of the product to be considered under
product mix.
25. Explain any six duties of a consumer to safeguard
his/her interest. 6
Or
What are the three-tier consumer grievances
machinery under the Consumer Protection Act, 1986?

HHH

HS/XII/Com/Bs/19/70 K9—3640