CBSE Class 10 Question Paper 2023 Solution Information Technology

e s t i o n P a p er
Qu
Solu t i o n
2023

Marking Scheme
Strictly Confidential
(For Internal and Restricted use only)
Secondary School Examination, 2023
SUBJECT NAME: INFORMATION TECHNOLOGY
(SUBJECT CODE – 402) (PAPER CODE – 89)

General Instructions: -
1 You are aware that evaluation is the most important process in the actual and correct
assessment of the candidates. A small mistake in evaluation may lead to serious
problems which may affect the future of the candidates, education system and
teaching profession. To avoid mistakes, it is requested that before starting evaluation,
you must read and understand the spot evaluation guidelines carefully.

2 “Evaluation policy is a confidential policy as it is related to the confidentiality of
the examinations conducted, Evaluation done and several other aspects. Its’
leakage to public in any manner could lead to derailment of the examination
system and affect the life and future of millions of candidates. Sharing this
policy/document to anyone, publishing in any magazine and printing in News
Paper/Website etc. may invite action under various rules of the Board and IPC.”

3 Evaluation is to be done as per instructions provided in the Marking Scheme. It should
not be done according to one’s own interpretation or any other consideration. Marking
Scheme should be strictly adhered to and religiously followed. However, while
evaluating, answers which are based on latest information or knowledge and/or
are innovative, they may be assessed for their correctness otherwise and due
marks be awarded to them. In Class-X, while evaluating two competency-based
questions, please try to understand given answer and even if reply is not from
marking scheme but correct competency is enumerated by the candidate, due
marks should be awarded.

4 The Marking scheme carries only suggested value points for the answers
These are in the nature of Guidelines only and do not constitute the complete answer.
The students can have their own expression and if the expression is correct, the due
marks should be awarded accordingly.
5 The Head-Examiner must go through the first five answer books evaluated by each
evaluator on the first day, to ensure that evaluation has been carried out as per the
instructions given in the Marking Scheme. If there is any variation, the same should be
zero after deliberation and discussion. The remaining answer books meant for
evaluation shall be given only after ensuring that there is no significant variation in the
marking of individual evaluators.
6 Evaluators will mark (√) wherever answer is correct. For wrong answer CROSS ‘X” be
marked. Evaluators will not put right (✓) while evaluating which gives an impression
that answer is correct and no marks are awarded. This is most common mistake
which evaluators are committing.

7 If a question has parts, please award marks on the right-hand side for each part.
Marks awarded for different parts of the question should then be totalled up and
written in the left-hand margin and encircled. This may be followed strictly.

IT(402)/MS/2022-23/1

8 If a question does not have any parts, marks must be awarded in the left-hand margin
and encircled. This may also be followed strictly.

9 If a student has attempted an extra question, answer of the question deserving more
marks should be retained and the other answer scored out with a note “Extra
Question”.
10 No marks to be deducted for the cumulative effect of an error. It should be penalized
only once.
11 A full scale of marks __________ (example 0 to 80/70/60/50/40/30 marks as given in
Question Paper) has to be used. Please do not hesitate to award full marks if the
answer deserves it.
12 Every examiner has to necessarily do evaluation work for full working hours i.e., 8
hours every day and evaluate 20 answer books per day in main subjects and 25
answer books per day in other subjects (Details are given in Spot Guidelines).This is in
view of the reduced syllabus and number of questions in question paper.
13 Ensure that you do not make the following common types of errors committed by the
Examiner in the past: -
● Leaving answer or part thereof unassessed in an answer book.
● Giving more marks for an answer than assigned to it.
● Wrong totalling of marks awarded on an answer.
● Wrong transfer of marks from the inside pages of the answer book to the title
page.
● Wrong question wise totalling on the title page.
● Wrong totalling of marks of the two columns on the title page.
● Wrong grand total.
● Marks in words and figures not tallying/not same.
● Wrong transfer of marks from the answer book to online award list.
● Answers marked as correct, but marks not awarded. (Ensure that the right tick
mark is correctly and clearly indicated. It should merely be a line. Same is with the
X for incorrect answer.)
● Half or a part of answer marked correct and the rest as wrong, but no marks
awarded.
14 While evaluating the answer books if the answer is found to be totally incorrect, it
should be marked as cross (X) and awarded zero (0)Marks.
15 Any unassessed portion, non-carrying over of marks to the title page, or totalling error
detected by the candidate shall damage the prestige of all the personnel engaged in
the evaluation work as also of the Board. Hence, in order to uphold the prestige of all
concerned, it is again reiterated that the instructions be followed meticulously and
judiciously.

16 The Examiners should acquaint themselves with the guidelines given in the
“Guidelines for spot Evaluation” before starting the actual evaluation.
17 Every Examiner shall also ensure that all the answers are evaluated, marks carried
over to the title page, correctly totalled and written in figures and words.

18 The candidates are entitled to obtain photocopy of the Answer Book on request on
payment of the prescribed processing fee. All Examiners/Additional Head
Examiners/Head Examiners are once again reminded that they must ensure that
evaluation is carried out strictly as per value points for each answer as given in the
Marking Scheme.

IT(402)/MS/2022-23/2

MARKING SCHEME
Secondary School Examination, 2023
INFORMATION TECHNOLOGY (Subject Code–402)
[ Paper Code:89]
Max. Time: 2 Hours Max. Marks: 50
General Instructions:
1. Please read the instructions carefully.
2. This Question Paper consists of 21 questions in two sections: Section A & Section B.
3. Section-A has Objective type questions whereas Section B contains Subjective type questions.
4. Out of the given (5 + 16 =) 21 questions, a candidate has to answer (5 + 10 =) 15 questions in
the allotted (maximum) time of 2 hours.
5. All questions of a particular section must be attempted in the correct order.
6. Section A - Objective Type Questions (24 Marks):
i. This section has 05 questions.
ii. Marks allotted are mentioned against each question/part.
iii. There is no negative marking.
iv. Do as per the instructions given.
7. Section B – Subjective Type Questions (26 Marks):
i. This section has 16 questions.
ii. A candidate has to do 10 questions.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.

Q. No. EXPECTED ANSWER / VALUE POINTS Marks
SECTION—A
Q1. Answer any 4 out of the given 6 questions on Employability Skills. Each question is of 4×1=4
one mark.
i) ________ refers to focussing human efforts for maintaining a healthy body and mind, capable 1
of withstanding stressful situations.
Ans: (b) Stress Management
(1 mark for correct answer)
ii) Which of the following is not the benefit of stress management? 1
Ans: (b) Reduces efficiency
(1 mark for correct answer)
iii) ________ are computer programs that can damage the data and software programs or steal the 1
information stored on a computer.
Ans: (b) Viruses
(1 mark for correct answer)
iv) ________ is a horizontal bar present at bottom of the Windows 7 desktop. 1
Ans: (c) Task Bar
(1 mark for correct answer)
v) State whether the following statement is a myth or reality: Entrepreneurs are born a certain 1
way.
Ans: Myth
(1 mark for correct answer)

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vi) Which one of the following is not true for entrepreneurs? 1
Ans: (c) They do not create jobs
(1 mark for correct answer)
Q2. Answer any 5 out of the given 6 questions. Each question is of one mark. 5×1=5

i) ________ controls all aspects of a paragraph's appearance, such as text alignment, tab stops, 1
line spacing, and borders, and can include character formatting.
Ans: (d) Paragraph Style
(1 mark for correct answer)

ii) How many levels of headings does Open Office Writer evaluate to build the Table of 1
contents?
Ans: (c) 10
(1 mark for correct answer)
iii) Reema has created a pamphlet on “Tour to West India”. She has inserted many images to 1
make it more presentable but the size of images is occupying a lot of space. Her friend has
suggested her to reduce the size of images. Which of the following options will help her in
doing the task without losing any content of the image?
Ans: (c) Resize
(1 mark for correct answer)
iv) Which of the following Graphic filter is used to increase the contrast of an image in a 1
document?
Ans: (b) Sharpen
(1 mark for correct answer)
v) Which of the following is not used when creating a mail-merge document? 1
Ans: (c) Paint
(1 mark for correct answer)

vi) Which mode is used to apply a style to many different areas of a document quickly without 1
going back to styles and formatting window in Writer?
Ans: Fill Format / Fill Format mode
(1 mark for correct answer)

Q3. Answer any 5 out of the given 6 questions. Each question is of one mark. 5×1=5

i) A colored border, with ________ appears around a cell where changes are made in a shared 1
worksheet.
Ans: (a) a dot in the upper left-hand corner
(1 mark for correct answer)

ii) ________ feature adds data arranged in a group of cells in Calc, with labels for columns 1
and/or rows.
Ans: (b) Subtotal
(1 mark for correct answer)

iii) A ________ refers to a cell or a range of cells on a worksheet whose data values can be used 1
in a formula.
Ans: (c) cell reference
(1 mark for correct answer)

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iv) ________ feature of Calc is used to test 'what-if' questions. 1
(c) Scenario
OR
(a) Solver
OR
(b) Goal Seek
(1 mark for any correct answer)

v) Macros are especially useful to ________ the same way over and over again.
1
Ans: (a) repeat a task
(1 mark for correct answer)

vi) ________ feature in Calc helps to track what data was changed, when the change was made, 1
who made the change and in which cell the change has occurred.
Ans: (a) Record Changes
(1 mark for correct answer)

Q4. Answer any 5 out of the given 6 questions. Each question is of one mark. 5×1=5
i) Which one of the following is not an example of DBMS? 1
Ans: (d) Impress
(1 mark for correct answer)

ii) A ______ is an interface in a user specified layout that lets users to view, enter, and change 1
data directly in database objects such as tables.
Ans: (b) form
(1 mark for correct answer)

iii) Which of the following is expanded form of SQL? 1
Ans: (b) Structured Query Language
(1 mark for correct answer)

iv) ______ is usually suitable for less amount of data. (Relational/Flat file) 1
Ans: Flat file
(1 mark for correct answer)

v) Binary data types in a database can be using for storing ______. 1
Ans: (a) photos, music files, etc.
(1 mark for correct answer)

vi) ______ clause can be used with the SELECT statement in SQL to specify which rows to 1
retrieve from the table.
Ans: (a) WHERE
(1 mark for correct answer)

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Q5. Answer any 5 out of the given 6 questions. Each question is of one mark. 5×1=5

i) ______ is an accessibility function which is designed for people who have vision impairment 1
or cognitive disabilities.
Ans: (c) Toggle Keys
(1 mark for correct answer)

ii) Networks in which certain computers have special dedicated tasks, providing services to other 1
computers (in the network) are called ______ networks.
Ans: (d) client server
(1 mark for correct answer)

iii) ______ provides Internet access by transmitting digital data over wires of a local telephone 1
network.
Ans: (c) DSL
(1 mark for correct answer)

iv) A ______ is an unplanned event that may happen all of a sudden and may lead to unwanted or 1
unprecedented results/outcomes.
Ans: (c) accident
(1 mark for correct answer)

v) A ______ worker will always perform to the best to his ability. 1
Ans: (c) happy and healthy
(1 mark for correct answer)

vi) ______ is the process of emptying a place in case of an emergency, disaster. 1
Ans: (d) Evacuation
(1 mark for correct answer)

SECTION - B:
(Subjective Type Questions)
Answer any 3 out of the given 5 questions on Employability Skills
3x2 = 6
Answer each question in 20 – 30 words.

Q6. What is self-awareness? Also give any two benefits of self-awareness. 2
Self-awareness means that we can identify our strengths and weaknesses.
OR
Self-awareness means being aware of your personality, likes and dislikes, thoughts, beliefs,
emotions and motivations.
OR
Having conscious knowledge of yourself, capabilities, feelings and your own character is
called self-awareness.

Benefits of self-awareness:
 It helps us in converting our weakness into strength.
 It helps us in converting our strength into an exceptional talent.
 It allows us to understand other people.

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 It influences our personal development.
 It makes us more confident, innovative, empathetic.
 Ability to work independently.
 Better communication skills.
 Better decision making skills.
 Improved relationships and team work.
 Better leadership skills etc.
(1 mark for any correct/relevant definition)
(1/2 mark each for any two correct/relevant benefits)

Q7. Give one example each of following stress causal agents for students: 1+1
(a) Mental
(b) Social
a) Mental:
 Unable to handle their assignment, submission deadlines and examination grades
 High expectations from self/family/society
 Uncontrolled internet usage (viz. Social media, Gaming etc.)
 Financial constraints/problems
 Poor time management
 Stress due to Pandemic/Unforeseen circumstances
 Health issues
 Not getting due attention/importance (identity crisis) etc.
b) Social:
 Discord among family members
 Peer Pressure
 Status show off
 Maintaining balance in relationships among friends/family
 Bullying/Stalking/Trolling
 Physical appearance
 Gender Bias etc.
(1 mark each for any correct/relevant example)

Q8. Differentiate between files and folders. 2
Files Folders
1. All information stored in a computer is 1. A folder is a location/container where
kept in files. file(s)/folder(s) can be stored.
2. Files may or may not have extension. 2. Folders do not have extension.
3. Different types of files store different 3. A folder can contain any type of
types of information. files/folders.
4. A file cannot contain another file. 4. A folder can contain another folder.
5. A file is a collection of text, images, 5. A folder is collection of text, images,
videos etc. video files.
6. Files take space in computer memory 6. Folders do not take space in computer
memory
7. Example: abc.txt, abc.jpg, abc.mp4 etc. 7. Example: abc, Game, Photos etc.
IT(402)/MS/2022-23/7

(1 mark for writing any one point for files, 1 mark for writing any one point for folders)
(Any relevant difference/example apart from the above should also be considered)

Q9. Give any two qualities of a successful entrepreneur. 2
Qualities of successful entrepreneur:
 They are confident/ patient/ optimistic/ energetic/ passionate/ risk takers/ innovative/
perseverant/ hard working/ persistent/ disciplined/ self-independent/ decision makers/
problem solver/ visionary.
 They provide job opportunities.
 They believe in themselves and their abilities.
 They keep trying new ideas in their business.
 They have leadership qualities.
 They are creative and think differently about business ideas.
 They take responsibility for their actions.
 They do not give up when they face a difficulty.
 They have competitive spirit.
 They have good communication skills.
 They have strong work ethics etc.
(1 mark each for any two correct/relevant qualities)

Q10. Give any two promotional functions of an entrepreneur. 2
Promotional functions of an entrepreneur:
 Idea Discovery/Idea generation/ Ideation
 Determining the business objective
 Detailed Investigation
 Assembling the Requirements/procurement of Machines and Materials/ Resource
acquisition
 Preparation of Business Plan
 Financing
(1 mark each for any two correct/relevant functions)
Answer any 4 out of the given 6 questions in 20 – 30 words. 4x2 = 8

Q11. Differentiate between Keep Scale and Keep image size options while cropping an image in a 2
document.
Ans: Difference between Keep Scale and Keep image size:
Keep Scale Keep image
1. When Keep scale is selected, 1. When Keep image size is selected, cropping
cropping the image does not change produces enlargement, shrinking, or distortion
the scale of the picture. of the image so that the image size remains
constant.
2. When Keep scale is selected, size 2. When Keep image is selected, size of the
of the image changes. image does not change.

(1 mark for writing any one point for Keep Scale,
1 mark for writing any one point for Keep image)
(Any relevant difference apart from the above should also be considered)

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Q12. Give any two characteristics of a template in Open Office Writer. 2
Characteristics of a template in Open Office Writer:
 A template is a pre-defined format/model that is used to create other documents.
 They can contain anything that a regular document can contain- text, graphics, styles
etc.
 Templates simplify the creation of documents.
 Templates can ease our workload
 Templates can increase our efficiency.
 They help in saving time and money.
 Templates improve clarity and consistency.

(1 mark each for any two correct/relevant characteristics)

Q13. Why do we need to merge worksheets? 2
Sometimes, multiple reviewers return edited versions of a worksheet at the same time. In this
case, it may be quicker to review all of these changes at once, rather than one review at a time.
For this purpose, Calc provides the feature of merging worksheets.
OR
When multiple copies of same worksheets are modified by multiple users then all of them
need to be merged into a single sheet.
OR
To summarize/combine data from separate worksheets into a single sheet, we need to merge
worksheet.
(2 marks for correct/relevant answer)

Q14. What is a Primary Key? How is it different from foreign key? 2
A primary key is a unique value that identifies a row/record in a table.
OR
A primary key is a field/column/attribute or set of fields/columns/attributes which uniquely
identifies records/rows/tuples in a table/relation.
OR
Primary Key cannot contain duplicate values and it cannot be NULL.
OR
Primary Key = Unique + Not Null

How is primary key different from foreign key:
 A foreign key can contain duplicate values while primary key cannot.
 A foreign key can contain null value while primary key cannot.
 A table can have multiple foreign keys but only one primary key.
 Value of foreign key is derived from primary key.
 A primary key of a table is referred as foreign key in another table.
 Primary key focusses on uniqueness of values while foreign key is used for creating
relationships between tables.
 The foreign key identifies a column or set of columns in one (referencing) table that
refers to a column or set of columns in another (referenced) table.
(1 mark for definition of Primary key and 1 mark for any one correct/relevant difference)

IT(402)/MS/2022-23/9

Q15. Expand and explain the term WAN. 2
Full Form of WAN is Wide Area Network.
Explanation: A network which connects computers and devices over a broad /large
geographical area (i.e. any network that links across metropolitan, regional or national
boundaries) eg. Internet.
OR
WAN is a network which spans across several cities, countries, continents or even the whole
world.
(1 mark for expansion and 1 mark for any correct/relevant explanation/example)

Q16. (a) Identify the following network/Internet connectivities as wired or wireless: 1+1=2
(i) Dial-up
(ii) WiMax
(i) Dial-up: Wired
(ii) WiMax: Wireless
(1/2 mark each for correct identification of Dial-up and WiMax)
(b) Give any one feature of Instant messaging.
Features of Instant messaging:
 Text Messages can be sent to one or more person (Similar to SMS)
 Audio calling and conferencing
 Video calling and conferencing
 File transfers (viz. documents, spread sheets, audio files, video files, image files etc.)
 Message history (Save messages for future reference)
 Payment option is available on various messaging platforms
 Online games and entertainment
 Add/Click Photos and videos
 Voice messaging
 Online polls
 Sharing contacts/location
 Group formation
 Messages can be encrypted etc.
(1 mark for any correct/relevant feature)
Answer any 3 out of the given 5 questions in 50 – 80 words. 3x4=12

Q17. Explain the following terms with respect to positioning the graphics in a document: 2+2
(a) Arrangement
(b) Text Wrapping
(a) Arrangement
Arrangement refers to the placement of a graphic on an imaginary vertical axis.
Arrangement controls how graphics are stacked upon each other or relative to the text.
OR
Arranging an image means to determine its position relative to other images, objects or
text. Send to back, send backward, bring to front, bring forward are the various options
available under this.
IT(402)/MS/2022-23/10

(b) Text Wrapping
Text wrapping refers to the relation of graphics to the surrounding text, which may
wrap around the graphic on one or both sides, be overprinted behind or in front of the
graphic, or treat the graphic as a separate paragraph or character.
OR
Text wrapping causes all the text to wrap around the image so that the image does not
interfere with line spacing. Various text wrapping options are: before, after, parallel,
through and optimal.
(2 mark each for correct/relevant explanation of Arrangement and Text Wrapping)

Q18. Distinguish between the following with respect to spreadsheets: 2+2
(a) Relative and Absolute hyperlink
(b) Internet hyperlink and Document hyperlink.
(a)
Relative hyperlink Absolute hyperlink
1. A relative link will stop working only if 1. An absolute link will stop working only if
the start and target locations change the target is moved.
relative to each other.
2.A relative hyperlink is hyperlink that 2. An absolute hyperlink is a hyperlink that
contains an address that is relative to the contains the full address of the destination
address of the destination file. file of the Web site.
3. In relative hyperlink, the files should be 3. In absolute hyperlink, the files can be
in the same folder. stored anywhere in the system.
(b)
Internet hyperlink Document hyperlink
1. The Internet hyperlink points to a web 1. The document hyperlink points to a place
address, normally starting with http:// in either the current worksheet/document or
another existing worksheet/document.
2. An internet hyperlink is a clickable 2. Document hyperlink is a clickable link
element on a webpage that connects to within a worksheet/document that takes us to
another webpage or website. another location within the same document
or different document.
3. Internet is required. 3. Does not require internet

(1 mark each for writing any one point
for Relative hyperlink, Absolute hyperlink, Internet hyperlink, Document hyperlink)
(Any relevant difference apart from the above should also be considered)

Q19. Explain any four data types of DBMS. 4
Data types of DBMS are:
• Numeric Types: It stores numeric type of data.
 Boolean: It can store Yes/No type values in the form of 0 or 1
 Integer/Int/ Tinyint/ Smallint/ Mediumint/ Bigint: It can store integer values.
 Number/ Numeric/Float/Double/Real: It stores integers or whole numbers, and
number with decimals.
 Decimal: It can store number with decimals.

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• Alphanumeric Types: It stores text or/and numeric type of data.
 Char: It stores exactly the number of characters specified by the user.
 Varchar: It stores up to the specified number of characters.
 Longvarchar: It stores up to the maximum number of characters specified by the user.
 Varchar_ignorecase: It stores up to the specified number of characters. Comparisons
are not case-sensitive, but stores capitals as you type them.
• Binary Types: It stores array of bytes
 Binary: It is fixed, stores any array of bytes.
 Varbinary: It is not fixed. stores any array of bytes.
 Longvarbinary: It stores any array of bytes (images, sounds, etc).
• Date time: It stores date and(or) time information.
 Date: It stores month, day and year information.
 Time: It stores hour, minute and second information.
 Timestamp: It stores date and time information.
(1/2 mark each for name of four datatypes/category and
1/2 mark for each correct/relevant explanation)

Q20. (a) Structure of a table "Orders" is given below. Suggest suitable data type of each column. 2+2

Columns Data Types
Order_ID CHAR / VARCHAR / TEXT
Order_Date DATE / DATETIME
Customer_ID CHAR / VARCHAR / TEXT
Amount DECIMAL/FLOAT/ DOUBLE /NUMBER/NUMERIC

(1/2 mark each for writing correct data type of each column)

(b) Consider the following table "Books"

Write SQL queries to:
(i) Display data of all books whose quantity is more than 3.
SELECT * FROM Books WHERE Qty > 3 ;

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OR
SELECT BkID, BkName, Author, Qty, Price FROM Books WHERE Qty > 3 ;

(ii) Display total amount of all books whose price is less than 500.
(Hint: amount= Qty x Price)
SELECT Qty * Price FROM Books WHERE Price < 500 ;
OR
SELECT Qty * Price AS Amount FROM Books WHERE Price < 500 ;
OR
SELECT Qty * Price “Amount” FROM Books WHERE Price < 500 ;
OR
SELECT Qty * Price “Total amount” FROM Books WHERE Price < 500 ;
OR
SELECT Qty * Price AS TotalAmount FROM Books WHERE Price < 500 ;
OR
SELECT Qty * Price AS Total_Amount FROM Books WHERE Price < 500 ;
(1/2 mark for each SELECT Clause and 1/2 mark for each WHERE Clause)
Note: Case and Punctuation mark like (“ ”), (‘ ’), (;) should be ignored.

For Visually impaired candidates:
Explain various relationships that can be created between two tables in a database. 4
There are three types of relationships which can be created in tables:
1. ONE to ONE
2. ONE to MANY or MANY to ONE
3. MANY to MANY
One to One Relationship: In this relationship, both the tables must have primary key
columns.
OR
In this relationship, primary key column of one table is associated with primary key column
of another/associated table.
OR
In this relationship, a record in table A is associated with only one record in table B.
One to Many Relationship: In this relationship, one of the tables must have primary key
column. It signifies that one column of primary key table is associated with all the columns
of associated table.
OR
In this relationship, one record of parent table is associated with more than one record of
another/associated/child table.
OR
In this relationship, one record in table A is associated with several records in table B.
Many to One Relationship: In this relationship, one of the tables must have primary key
column. It signifies that all the columns of primary key table are associated with one column
of associated table.
OR
In this relationship, more than one record of parent table is associated with one record of
another/associated/child table.

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OR
In this relationship, several records in table A is associated with one record in table B.
Many to Many Relationship: In this relationship, no table has the primary key column. It
signifies that all the columns of primary key table are associated with all the columns of
associated table.
OR
In this relationship, a record in table A is associated with several records in table B and
vice-versa.
(2 marks each for correct explanation of any two types of relationship)
Note: 1 mark should be awarded for example without explanation.

Q21. (a) Give two best practices for internet safety. 2+2
Best practices for internet safety:
 Use updated antivirus or antispyware software
 Install and use a firewall
 Use strong passwords
 Change password regularly
 Use encryption software
 Keep username, password private
 Clear browser history frequently
 Check Privacy Policies
 Don’t share personal information
 Secure Transactions
 Don’t respond to unknown mails/ links
 Update software regularly
 Don’t install software from unknown sources
 Remove unwanted software etc.
(1 mark each for any two correct/relevant best practices)
(b) Give any two Falls and Slips Safety rules.
To prevent Falls and Slips the following safety rules can be followed:
 The area where people movement is very high should be cleaned and clutter-free.
 The workplace should be properly ventilated and have good light area.
 The employees who are working in such slippery areas must wear non-slippery
footwear.
 The floors must be clean and dry before the movement of people.
 If any oil, water or dust is there, it should be cleaned immediately.
 Using clear and well-placed signage/ caution boards.
 Use handrails when you walk up and down steps.
 Before using any ladder or stepladder, make sure it opens fully.
 Any wires/chords should be properly fixed.
 Carry out a regular risk assessment etc.
(1 mark each for any two correct/relevant safety rules)

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IT(402)/MS/2022-23/14