HBSE Class 10 Banking and Financial Services Question Paper 2018

CLASS : 10th (Secondary) Code No. 3533
Series : Sec. M/2018
Roll No.

BANKING & FINANCIAL SERVICES
National Skills Qualification Framework (NSQF)
Level – 2
[ Hindi and English Medium ]
(Only for Fresh Candidates)

Time allowed : 2.30 hours ] [ Maximum Marks : 60

• d`i;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr iz'u 35 gSaA

Please make sure that the printed question paper are contains 35
questions.

• iz'u-i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA

The Code No. on the right side of the question paper should be written by
the candidate on the front page of the answer-book.

• d`i;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksAa
Before beginning to answer a question, its Serial Number must be written.

• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don't leave blank page/pages in your answer-book.

• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk
mÙkj u dkVsaA

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Except answer-book, no extra sheet will be given. Write to the point and do
not strike the written answer.

• ijh{kkFkhZ viuk jksy ua0 iz'u-i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.

• d`i;k iz'uksa ds mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds
mijkUr bl lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the question, ensure that you have been supplied the
correct and complete question paper, no claim in this regard, will be
entertained after examination.

uksV % (i) lHkh iz'uksa ds mÙkj nhft,A
Attempt all questions.

(ii) izR;sd iz'u ds vad muds lkeus n'kkZ;s x, gSaA
Marks of each question are indicated against them.

(iii) iz'uksa ds mÙkj muds vadkuqlkj nhft,A
Answer the questions according to their marks.

[ fucU/kkRed iz'u ]

[ Essay Type Questions ]

1. fyf[kr lEizs"k.k D;k gS \ fyf[kr lEizs"k.k esa iz;ksx gksus okys fofHkUu izk:iksa dk o.kZu djsaA
5

What is Written Communication ? Discuss the various formats used in
written communication.

2. ik"kZn lhekfu;e ls vki D;k le>rs gSa \ blds okD;ksa dk laf{kIr o.kZu dhft,A 5

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What do you understand by Memorandum of Association ? Briefly
explain its clauses.

3. cSad tekvksa ds fofHkUu izdkj crkb,A 5

State various types of Bank Deposits.

[ nh?kZ
nh?kZ mÙkjkRed iz'u ]
[ Long Answer Type Questions ]

4. la;qDr cSad [kkrk lapkfyr djus ds rjhds D;k gSa \ 3

What are the various types of mode of operation of a Joint Bank
Account ?

5. cSad miHkksDrk lsok dk D;k egÙo gS \ 3

What is the importance of Customer Service in Banks ?

6. cSad esa [kksys tkus okys [kkrksa ds uke crkb,A 3

Name the Accounts opened in the Bank.

7. cSadksa ds O;fDrxr miHkksDrkvksa ds fofHkUu izdkjksa dk mYys[k dhft,A 3

Discuss the different types of individual customers of the Banks.

[ y?kq mÙkjkRed iz'u ]
[ Short Answer Type Questions ]

8. cSad vf/kfod"kZ dks le>kb,A 2

Explain Bank Overdraft.

9. izHkko'kkyh Jo.k ds nks fl)kUr crkb,A 2

State two principles of effective listening.

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10. ik"kZn vUrfuZ;e dh ifjHkk"kk nhft,A 2

Define Articles of Association.

11. cká vads{k.k ls D;k vfHkizk; gS \ 2

What is External Audit ?

12. Vsyh cSafdax D;k gS \ 2

What is Tele Banking ?

[ vfr y?kq mÙkjkRed iz'u ]

[ Very Short Answer Type Questions ]

13. fjVsy cSafdax D;k gS \ 1

What is Retail Banking ?

14. pkyw [kkrs dh dksbZ ,d fo'ks"krk crkb,A 1

State any one feature of Current Account.

15. ØsfMV dkMZ D;k gS \ 1

What is Credit Card ?

16. 'KYC' dk dksbZ ,d mís'; crk,¡A 1

State any one object of 'KYC'.

17. izs"k.k D;k gS \ 1

What is a remittance ?

18. ATM dk D;k vFkZ gS \ 1

What is meant by ATM ?

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19. fdlku ØsfMV dkMZ ls D;k vfHkizk; gS \ 1

What is meant by Kisan Credit Card ?

20. psd dk D;k vFkZ gS \ 1

What is the meaning of Cheque ?

21. Qksjsafld vads{k.k dk dksbZ ,d mís'; crkb,A 1

State any one objective of Forensic Audit.

22. jksdM+ izokg dk D;k vFkZ gS \ 1

What is Cash Flow ?

[ oLrqfu"B iz'u ]

[ Objective Type Questions ]

23. 'EMI' dk iw.kZ :i fyf[k,A 1

Write full form of 'EMI'.

24. ik"kZn lhekfu;e esa fdrus okD; gSa \ 1

How many clauses are there in Memorandum of Association ?

25. lekesyu ds izek.k&i= dh dEiuh dk ------------ izek.k&i= dgk tkrk gSA 1

Certificate of incorporation is ………….. certificate of companies.

26. 'No Frill [kkrs' dk nwljk uke D;k gS \ 1

What is another name of 'No Frill Account' ?

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27. NRE [kkrk Ldhe dc ykxw gqbZ Fkh \ 1

When was NRE Account Scheme introduced ?

28. NEFT dk iw.k :i fy[ksaA 1

Write full form of NEFT.

29. lhfer nkf;Ro lk>snkjh vf/kfu;e dc ykxw gqvk \ 1

When was Limited Liability Partnership Act, implemented ?

30. Lo;a lgk;rk lewgksa ds vkn'kZ fu;e dkuwu fdlus Mªk¶W V fd, \
1

Who drafted the model bye-laws of Self Help Groups ?

31. 'kjhj Hkk"kk ------------ dk egÙoiw.kZ vax gSA 1

Body language is an important part of …………. .

32. cSafdax yksdiky fdl o"kZ ykxw gqvk \ 1

In which year Banking Lokpal was introduced ?

33. fdl iqLrd esa lHkh tek vkSj fudklh dk fjdkMZ j[kk tkrk gS \ 1

In which book record of all deposits and withdrawls are kept ?

ughaa gSA
34. E-Mail fyf[kr lUns'kokgu dk ek/;e ugh lR;@vlR; 1
E-Mail is not a medium of Written Communication. True/False

35. fdl izfØ;k ds rgr cSad vius xzkgd dh igpku lqfuf'pr djrk gS \ 1

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Which process is used by the bank to verify the identify of their clients
?

S

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