Page 1
Zm_m§ H $ Roll No.
Tear Here
Sl.No. :
No. of Questions – 30 SS–31–Bus.Studies
No. of Printed Pages – 07
Cƒ _mÜ`{_H$ narjm, 2019
SENIOR SECONDARY EXAMINATION, 2019
TEAR HERE TO OPEN THE QUESTION PAPER
ì¶dgm¶ Aܶ¶Z
(BUSINESS STUDIES)
àíZ nÌ H$mo ImobZo Ho$ {bE `hm± \$m‹S>|
g_` : 3¼ KÊQ>o
nyUmªH$ : 80
narjm{W© ` m| Ho $ {bE gm_mÝ` {ZX} e …
GENERAL INSTRUCTIONS TO THE EXAMINEES :
1) narjmWu gd©àW_ AnZo àíZ nÌ na Zm_m§H$ A{Zdm`©V… {bI|&
Candidate must write first of all his / her Roll No. on the question paper
compulsorily.
2) g^r àíZ H$aZo A{Zdm`© h¢&
All the questions are compulsory.
3) àË`oH$ àíZ H$m CÎma Xr JB© CÎma-nwpñVH$m _| hr {bI|&
Write the answer to each question in the given answer-book only.
4) {OZ àíZmo§ ‘| AmÝV[aH$ IÊS> h¡§, CZ g^r Ho$ CÎma EH$ gmW hr {bI|&
For questions having more than one part the answers to those parts are to be
written together in continuity.
5) àíZ nÌ Ho$ {hÝXr d A§J«oOr ê$nmÝVa ‘| {H$gr àH$ma H$s Ìw{Q> / AÝVa / {damoYm^mg hmoZo na {hÝXr ^mfm
`hm± go H$m{Q>E
Ho$ àíZ H$mo ghr ‘mZ|&
If there is any error / difference / contradiction in Hindi & English versions of
the question paper, the question of Hindi version should be treated valid.
SS–31–Bus.Studies 1325 [ Turn Over
Page 2
2
6) IÊS> àíZ g§»¶m A§H$ à˶oH$ àíZ CÎma H$s eãX / n¥îR> gr‘m
A 1 - 10 1 20 eãX
~ 11 - 18 2 AmYo n¥îR>
g 19 - 27 4 EH$ n¥îR>
X 28 - 30 6 VrZ n¥îR>
Section Q. Nos. Marks per question Word/Page limit
of answer
A 1 - 10 1 20 words
B 11 - 18 2 Half page
C 19 - 27 4 One page
D 28 - 30 6 Three pages
7) àíZ H«$‘m§H$ 28 go 30 ‘| AmÝV[aH$ {dH$ën h§¡&
Question Nos. 28 to 30 have internal choices.
IÊS> - A
SECTION - A
1) à~ÝY Ho$ Mm¡Xh {gÕmÝVm| Ho$ à[VnmXH$ H$m Zm‘ {b{IE& [1]
Write the name of propounder of fourteen principles of management?
2) nrQ>a S´>H$a Ûmam {b{IV nwñVH$ H$m ³¶m Zm‘ h¡? [1]
What is the name of the book written by Peter Drucker?
SS–31–Bus.Studies 1325
Page 3
3
3) A{^àoaUm ‘Zmo~b ‘| d¥pÕ H¡$go H$aVr h¡? [1]
How does motivation improves morale?
4) H$nQ> H$m AW© ~VmBE& [1]
Mention the meaning of fraud.
5) ""EH$ ZoVm ‘| CÎm‘ ñdmñ϶ Amdí¶H$ h¡,'' ³¶m|? [1]
"Sound health is essential for a leader," Why?
6) àñVmd ³¶m h¡? [1]
What is proposal?
7) {dnUZ à~ÝY J«mhH$m| Ho$ kmZ ‘| d¥pÕ H¡$go H$aVm h¡? [1]
How marketing management increase customers knowledge?
8) F ½doX ‘| ~r‘m Ho$ {bE [H$g eãX H$m à¶moJ {H$¶m J¶m h¡?$ [1]
Which word is used for insurance in the Rig-Veda?
9) ""{dkmnZ ZE J«mhH$ ~ZmVm h¡,'' H¡$go? [1]
"Advertisment attract new customers," How?
10) gm‘m{OH$ gwajm H$m ³¶m AW© h¡? [1]
What is the meaning of social security?
SS–31–Bus.Studies 1325 [ Turn Over
Page 4
4
IÊS> - ~
SECTION - B
11) ""CÚ[‘Vm EH$ noeoda [H«$¶m h¡&'' H¡$go? [2]
"Entrepreneurship is a professional activity." How?
12) à~ÝY H$s àdº$m ^y{‘H$m ³¶m h¡? [2]
What is the spokesperson role of management?
13) CÚ{‘Vm ny±Or {Z‘m©U ‘| H¡$go ghm¶H$ h¡? g‘PmBE& [2]
How does entrepreneurship is helpful in capital formation? Explain.
14) AmOrdZ amooOJma ¶moOZm go Amn ³¶m g‘PVo h¢? [2]
What do you mean by Life time employment plan?
15) Eí¶moaoÝg d BÝí¶moaoÝg ‘| AÝVa ~VmBE& [2]
Mention the differences between assurance and insurance.
16) Or. Eg. Q>r. ³¶m h¡? [2]
What is G. S. T. ?
17) Or. Eg. Q>r. n§OrH$aU hoVw AmdoXZ Ho$ gmW bJZo dmbo {H$Ýht Xmo XñVmdoOm§o Ho$ Zm‘ {b{IE& [2]
Write any two name of documents which are enclosed with application for taking
registration.
18) à~ÝY H$s gmd©^m¡{‘H$Vm H$mo Amn {H$g àH$ma ñnï> H$aoJ|? [2]
How will you explain the universality of management?
SS–31–Bus.Studies 1325
Page 5
5
IÊS> - g
SECTION - C
19) ""à~ÝY EH$ AÑí¶ e{³V h¡,'' H¡$go? [4]
"Management is a invisible power," How?
20) {ZåZ H$mo g‘PmBE- 2+2=[4]
i) ì¶W© R>hamd
ii) ì¶W© AZw~ÝY
Explain the following-
i) Void agreement
ii) Void contract.
21) EH$ à~ÝYH$ Ho$ ê$n ‘|, Amn AnZo g§JR>Z ‘| A{^àoaUm H$s {H$Z A{dÎmr¶ VH$ZrH$m§o H$mo AnZmEoJ§o? {H$Ýht
Mma H$mo ñnï> H$s{OE& [4]
As a manager, which non-financial techniques of motivation will you adopt in your
organisation? Explain any four.
22) EOoÊQ> d Zm¡H$a ‘| AÝVa H$s{OE& [4]
Differenciate between Agent and Servent.
23) ""CÚ[‘Vm EH$ ì¶dhma h¡,'' ³¶m Amn Bg H$WZ go gh‘V h¢? ñnï> H$s{OE& [4]
"Entrepreneurship is a Practice," Do you agree with this statement? Explain.
SS–31–Bus.Studies 1325 [ Turn Over
Page 6
6
24) à~ÝY Ho$ gm‘m{OH$ CÎmaXm{¶Ëd Ho$ {ZåZ ñVam| H$mo g‘PmBE- 2+2=[4]
i) {ZåZ ñVa
ii) ‘ܶ ñVa
Explain the following levels of social responsibility of management-
i) Low level
ii) Medium level.
25) AmnHo$ {dMma ‘|, ~r‘m Ho$ {H$Ýht Xmo àmW{‘H$ H$m¶m] H$mo g‘PmBE& 2+2=[4]
In your views, Explain any two primary functions of insurance.
26) gm‘m{OH$ CÎmaXm{¶Ëd H$s AdYmaUm Ho$ ݶm[gVm à~ÝY àmê$n H$mo g‘PmBE& [4]
Explain the trusteeship management phase of concept of social responsibility.
27) Xo¶ Or. Eg. Q>r. H$s JUZm H$mo CXmhaU Ûmam ñnï> H$s{OE& [4]
Explain with example of calculation of due G.S.T.
IÊS> - X
SECTION - D
28) d¡Y AZw~ÝY Ho$ {H$Ýht N>… Amdí¶H$ VËdm| H$m dU©Z H$s{OE& [6]
AWdm
àñVmd gå~ÝYr {H$Ýht N>… d¡Úm{ZH$ {Z¶‘m| H$m dU©Z H$s{OE&
Describe any six essential elements of Valid Contract.
OR
Describe any six legal provisions related with proposals.
SS–31–Bus.Studies 1325
Page 7
7
29) à~ÝY ³¶mo§ ‘hËdnyU© h¡? ñnï> H$s{OE& (H$moB© N>… {~ÝXþ) [6]
AWdm
ì¶yhaMZmË‘H$ à~ÝY ³¶mo§ ‘hËdnyU© h¡? ñnï> H$s{OE& (H$moB© N>… {~ÝXþ)
Why management is important? Explain. (Any six points)
OR
Why strategic management is important? Explain. (Any six points)
30) AmnH$s am¶ ‘|, {dnUZ à~ÝY Ho$ [H$Ýhr§ N>… H$m¶m] H$mo g‘PmBE& [6]
AWdm
AmnH$s am¶ ‘|, {H$Ýht N>… Cn^mo³Vm g§dÜX©Z {d{Y¶m| H$mo g‘PmBE&
In your opinion, Explain any six functions of marketing management.
OR
In your opinion, Explain any six consumer promotion methods.
SS–31–Bus.Studies 1325
Page 8
RE
E
H
NG
I
TH
NY
A
TE
RI
W
T
NO
DO