HBSE Class 10 Question Paper 2022 Tourism-Hospitality

CLASS : 10th (Secondary) Code No. 5530
Series : Sec. April/2021
Roll No.

TOURISM-HOSPITALITY
National Skills Qualification Framework (NSQF)
Level – 2
[ Hindi and English Medium ]
(Only for Fresh/Re-appear Candidates)

Time allowed : 2 21 hours ] [ Maximum Marks : 60

• Ñi;k tk¡p dj ysa fd bl iz'u-i= esa eqfnzr i`"B 7 rFkk iz'u 27 gSaA
Please make sure that the printed pages in this question paper are 7 in number and
it contains 27 questions.

• iz'u-i= esa nkfgus gkFk dh vksj fn;s x;s dksM uEcj dks Nk= mÙkj-iqfLrdk ds eq[;-i`"B ij fy[ksaA
The Code No. on the right side of the question paper should be written by the
candidate on the front page of the answer-book.

• Ñi;k iz'u dk mÙkj fy[kuk 'kq: djus ls igys] iz'u dk Øekad vo'; fy[ksaA
Before beginning to answer a question, its Serial Number must be written.

• mÙkj-iqfLrdk ds chp esa [kkyh iUuk / iUus u NksMsa+A
Don’t leave blank page/pages in your answer-book.

• mÙkj-iqfLrdk ds vfrfjDr dksbZ vU; 'khV ugha feysxhA vr% vko';drkuqlkj gh fy[ksa vkSj fy[kk mÙkj u
dkVsaA
Except answer-book, no extra sheet will be given. Write to the point and do not
strike the written answer.

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• ijh{kkFkhZ viuk jksy ua0 iz'u&i= ij vo'; fy[ksaA
Candidates must write their Roll Number on the question paper.

• d`i;k iz'uksa ds mÙkj nsus lss iwoZ ;g lqfuf'pr dj ysa fd iz'u-i= iw.kZ o lgh gS] ijh{kk ds mijkUr bl
lEcU/k esa dksbZ Hkh nkok Lohdkj ugha fd;k tk;sxkA
Before answering the questions, ensure that you have been supplied the correct and

complete question paper, no claim in this regard, will be entertained after
examination.

uksV % iz'u Øekad 1 ls 4 esa ls dksbZ rhu iz'u djsaA 'ks"k lHkh iz'u vfuok;Z gSaA
Attempt any three questions from question number 1 to 4. Rest are compulsory.

1. gksVy ds fy, flD;ksfjVh fVIl fy[ksaA 6

Write security tips for Hotels.

2. dLVej ds fodYiksa ij vlj Mkyus okys dkjdksa dk o.kZu djsaA 6

Explain factors affecting customer choices.

3. IPR D;k gS \ blds egÙo vkSj vko';drk,¡ D;k gSa \ 6

What is IPR ? What is its importance and need ?

4. lk/kkj.kr% iz;qDr gksus okyh xzwfeax fVIl fy[ksaA 6

Write general grooming tips.

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5. gkfLiVsfyVh ds fdUgha nks vo;oksa dk o.kZu djsaA 3

Explain any two components of Hospitality.

6. gkfLiVsfyVh baMLVªh esa xsLV ls dSls O;ogkj fd;k tkuk pkfg, \ 3

How guest should be dealt with in hospitality industry ?

7. /kqykbZ?kj esa [krjksa ls cpus ds fy, D;k t:jh izksflt+j viuk, tkus pkfg, \ 3

What are necessary procedures to overcome hazards at laundry ?

8. F & B lfoZl LVkQ dh lqj{kk dSls lqfuf'pr dh tk ldrh gS \ 3

How safety of F & B service staff is ensured ?

9. fons'kh Hkk"kkvksa dh i<+kbZ djus dh vko';drkvksa dk o.kZu djsaA 3

Explain the needs to study a foreign languages.

10. vljnkj lapkj.k ds xfrjks/kdksa dk o.kZu djsaA 3

Explain barriers to effective Communication.

11. dLVej dh rlYyh ds eq[; vo;o D;k gSa \ 2

What are main features of customer satisfaction ?

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12. lfoZl dk;Ziz.kkyh esa mez lacaf/kr laosnu'khy ck/kk,¡ D;k gSa \ 2

What are limitations of age sensitive service practices ?

13. fyax Hksn ls vis{kk,¡ D;k gSa \ 2

What are gender expectations ?

14. fyax laosnu'khyrk ds izHkko D;k gSa \ 2

What are impacts of gender sensitivity ?

15. VªsMekdZ D;k gS \ 2

What is Trademark ?

16. [krjksa ls cpus ds fy, Vªsfuax izfØ;k,¡ viukus dh vko';drk,¡ D;k gSa \ 2

What is the need to implement training procedures to overcome hazards ?

17. VwfjT+e lsDVj esa lk/kkj.kr% iz;qDr gksus okyh Hkk"kk,¡ D;k gSa \ 2

What are common languages used in tourism sector ?

[ oLrqfu"B iz'u ]

[ Objective Type Questions ]

18. FSSAI dk iw.kZ :i -------------- gSA 1

Full form of FSSAI is …………. .

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19. izkFkfed fpfdRlk dk izys[ku ------------ ds :i esa gks ldrk gSA 1

First aid documentation can be in the form of …………. .

20. og tks lHkh iz;ksx dh xbZ lfoZl ds fy, iSlk nsrk gS] ------------- dgykrk gSA 1

One who pays for all the services availed is called ………….. .

21. vkRe izca/ku dks ------------ Hkh dgrs gSaA 1

Self management is also called ………… .

22. fo.Mks ,d ------------- flLVe gSA 1

Windows is an …………. system.

23. ;qukbVsM us'ku us ------------- lLVsuscy MsoyiesaV xksy cuk, gSaA 1

United Nations has formed …………. sustainable development goals.

24. ------------- ,d best+ Qkby ,DlVsa'ku gSA 1

(A) .mp3 (B) .txt

(C) .odt (D) .jpg

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…………. is an image file extension.

(A) .mp3 (B) .txt

(C) .odt (D) .jpg

25. dh&cksMZ ij gkse ^dh* ,d ------------ ^dh* gSA 1

(A) usohxs'ku (B) dekaM

(C) daVªksy (D) QaD'ku

Home key on keyboard is a …………. key.

(A) Navigation (B) Command

(C) Control (D) Function

26. dh&cksMZ ij Lislckj ^dh* ,d -------------- ^dh* gSA 1

(A) usohxs'ku (B) dekaM

(C) daVªksy (D) ,aVj

Spacebar key on keyboard is a …………. key.

(A) Navigation (B) Command

(C) Control (D) Enter

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27. nSfud lapkj.k esa ------------- izfr'kr lapkj.k 'kCnksa }kjk gksrk gSA 1

(A) 55 (B) 7

(C) 38 (D) 30

In day to day communication, ………….. percent of communication is done

using words.

(A) 55 (B) 7

(C) 38 (D) 30

S

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