Goa Board Class 12 Question Paper Mar 2018 Travel Agency Operations _ Ticketing _New Pattern_

*V355*
2018 III 17 1000 Seat No. :

Time : 2 Hours TRAVEL AGENCY OPERATIONS AND TICKETING (New Pattern)

Subject Code

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8

Total No. of Questions : 5 (Printed Pages : 3) Maximum Marks : 50

INSTRUCTIONS : i) Answer each question on a fresh page.
ii) Write the number of questions clearly.
iii) All questions are compulsory.
iv) Figures to the right indicate full marks.
v) The question paper consist of questions.
vi) Answer question no. 1 of each unit in about 1 word.
vii) Answer question no. 2 of each unit in about 30 words.
viii) Answer question no. 3 of each unit in about 50 words.
ix) Answer question no. 4 of each unit in about 100 words.

UNIT – I

1. 1.1. It is a unit of common International Value established by IATA to calculate
International fares and charges. [1]

1.2. List any two characteristics of an inclusive tour. [2]

1.3. State the marketing objectives of National Tourism Organisation. [3]

1.4. Explain any 4 functions of a travel Agency. [4]

UNIT – II

2. 2.1. The company which produces and operates the tours. [1]

2.2. Identify the following IATA abbreviations : [2]
i) PX
ii) SS.

V-355 -1- P.T.O.

2.3. How does the travel agency derive income in the form of commissions ? [3]

2.4. Explain any 4 elements of an inclusive tour. [4]

UNIT – III

3. 3.1. A coupon which is used by the accounts department for issuing airline
ticket. [1]

3.2. List any 4 unspecified services of Miscellaneous charges order. [2]

3.3. Classify the three types of tours. [3]

3.4. State the reasons for an IATA application to be disqualified. [4]
OR
Explain why is IATA recognition the most important recognition for a travel
agency. [4]

UNIT – IV

4. 4.1. The first travel agency to introduce the package tour to Paris. [1]

4.2. Differentiate between Corporate and Associate Conference. [2]

4.3. State any three points to be checked before accepting an UATP Card. [3]

4.4. Explain any 4 types of UATP Cards. [4]
OR
What is the procedure to be followed to fill the MCO boxes ? [4]

UNIT – V

5. 5.1. A deliberate interruption of a Journey by a passenger. [1]

5.2. What are special fares and its categories ? [2]

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5.3. Mr. and Mrs. Shaikh are travelling to Europe with their 3 children. What will be
the discounted fares and condition applicable to them ? The children are aged :
i) 8 months
ii) 9 years
iii) 12 years. [3]

5.4. Identify the following routings and say whether they are OW, RT, OOJ, TOJ,
RTW.
i) Mumbai – Tokyo – New York – London – Mumbai
ii) Sydney – Hongkong – Perth
iii) London – Cairo – Surface – Lagos – London
iv) Zurich – Geneva – Madrid – Zurich. [4]

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