NBSE Class 12 Question Paper 2021 for Business Studies

Total number of printed pages: 2 NB/XII/BUS/1 2021 BUSINESS STUDIES (NEW COURSE) Total Marks: 90 Time: 3 hours General instructions: i) Approximately 15 minutes is allotted to read the question paper and revise the answers. ii) The question paper consists of 26 questions. All questions are compulsory. iii) Marks are indicated against each question. iv) Internal choice has been provided in some questions. N.B: Check that all pages of the question paper is complete as indicated on the top left side. 1. What is espirit de corps? 1 2. Define business environment. 1 3. What is planning? 1 4. Why is planning a mental exercise? 1 5. What is price? 1 6. Define marketing management. 1 7. What is meant by consumer protection? 1 8. In which year was the Consumer Protection Act passed? 1 9. Compare the functions of speed boss and gang boss. 2 10. Mention any four dimensions of business environment. 2 11. State any four importance of planning. 2 12. Write any four importance of controlling. 2 13. Differentiate between primary packaging and secondary packaging. 2 14. a. Explain any four significance of principles of management. Or 4 b. Explain any four Fayol’s principles of management.

-2- NB/XII/BUS/1 15. State any four elements of legal environment. 4 16. Explain any four external limitations of planning. 4 17. a. Differentiate any four points between functional structure and divisional structure. Or 4 b. Differentiate any four points between centralization and decentralisation. 18. a. Explain the process of organizing. Or 4 b. Explain any four importance of delegation. 19. Explain any four ways of measuring actual performance. 4 20. a. Explain any four qualities of a good salesman. Or 4 b. Explain any four characteristics of a good brand name. 21. Explain any four rights of a consumer. 4 22. a. Write the concept of management. Explain any six features of management. Or 2+6= 8 b. Write the concept of coordination. Explain the characteristics of coordination. 23. a. Explain the steps involved in staffing process. Or 8 b. Explain the steps involved in selection process. 24. a. Explain four characteristics of directing and four importance of directing. Or 4+4= 8 b. Explain four features of motivation and four needs according to Maslow hierarchy theory of motivation. 25. a. Explain any eight factors affecting financial decision. Or 8 b. Discuss the factors affecting the working capital requirements. 26. a. Define money market and capital market. Distinguish between money market and capital market. Or 1+1+6=8 b. Define primary market and secondary market. Distinguish between primary market and secondary market. **************************