HBSE Class 12 Sample Paper 2027 OSS English with Marking Scheme

FOR HARYANA CLASS 12 PREPARATION

HBSE Class 12 Sample
Paper 2027 OSS English
with Marking Scheme
EXAM YEAR TYPE SUBJECT

Haryana Class 12 2027 Sample Paper English

Notes · Sample Papers · Previous Year Papers · Mock Tests

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Class – XII
Subject : O.S.S. English
Session : 2026 – 27

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Time : 2.30 Hours Maximum Marks : 60

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Section – A
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Note :-gMultiple
a choice questions. All carry equal marks. 1 X15 =15

Q. 1. The material used in offices for doing clerical work is called. 1

A) Book B) Stationary. C) Paper D) Cardboard.

Q. 2. Stock record is maintained by ……………….. 1

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A) Store keeper B) Head C) Clerk D) None
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Q. 3. Printer is an ………. Device. 1

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A) Input B) Output
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C) Storage
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Q. 4. Windows is ........... user operating system 1

A) Single B) Double C) Multi D) None

Q. 5. There are………… total Consonants in English Short-hand. 1

A) Four B) Six C) Twelve D) Twenty Six
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Q. 6. There are _________ total Diphthongs in English shorthand. 1

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B) 4 C) 6 D) 12

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Note :- Fill in the blanks :-

Q. 7. Names and Telephone no. are printed in_____ . 1

Q. 8. _____is a list of program to be discussed at a meeting. 1

Q. 9. CPU is called _________ of computer. 1

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Q. 10. __________is more powerful than Note Pad. 1

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Q. 11.There are ………… Qualities of good phrase. 1

Q. 12. Stroke when joined must be written without………..the pen/ pencil. 1

Note :- Answer the following :-

Q. 13. Full form of R.O.M. 1

Q. 14. Write the full form of A.L.U. 1

Q.15. Length of a Stroke in Eng. Shorthand. 1

SECTION - B
Note :- Very Short Answer Type Questions. Attempt any 6 questions. 2 x 6 = 12

Q. 16. Write short note on CCTV. 2

Q. 17. Explain Agenda of a meeting. 2

Q. 18. Define Ruler Line. 2

Q. 19. Give overview of Paintbrush. 2

Q. 20. What do you know about intervening vowels ? 2

Q. 21. Define Diphthongs in English Shorthand. 2

Q. 22 Define Vowel meaning in Engl. Shorthand 2

Q. 23 Define Icons in Computer 2

SECTION - C
Note :- Short Answer Type Questions. Attempt any 6 questions. 3 x 6 = 18

Q. 24. Explain Post Office Guide Book and their uses. 3

Q. 25. Give Meaning and Functions of Stenographer. 3

Q. 26. What do you mean by Word Pad ? 3

Q. 27. How do you create a document in MS Office. 3

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Q. 28. Explain the downward R in Eng. Shorthand with examples. 3

Q. 29. What do you know about Phraseography ? with example. 3

Q. 30 Define CPU with its units. 3

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Q. 31 Define ST & STR Loop 3

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Note :- Long Answer Type Questions. Attempt any 3 questions.
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gl Meaning and Functions of Personal Secretary.
Q. 32.aGive 5

Q. 33. Define the Format menu options of MS Word. 5

Q. 34. Define circle S and Z by giving suitable examples. 5

Q. 35. Define the Railway Time Table with specimen copy. 5

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Q. 36. Explain the find & replace in MS Word. 5

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Class – 12th Session 2026 – 27
Marking Scheme
OFFICE SECRETARYSHIP AND STENOGRAPHY IN ENGLISH

SECTION - A
Note :-Very Short answer type question :- 1 x 15 =15

Q. 1 The material used in offices for doing clerical work is called.

Ans. Stationary

Q. 2 The stock record is maintained by ………….

Ans. Store keeper

Q. 3 Printer is an ………. Device.

Ans. Output

Q. 4 Window is ……….. user operating system.

Ans. Multi

Q. 5 There are ………… total consonants in English shorthand.

Ans. 26

Q. 6 There are ………….. total Dipthongs in English shorthand.

Ans. 4

Q. 7 Names and telephone number are printed in …………

Ans. Telephone Directory

Q. 8 ………… is a list of program to be discussed at a meeting.

Ans. Agenda

Q. 9 CPU is called ……….. of computer.

Ans. Brain

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Q.10 ……….. is more powerful than notepad.

Ans. MS Word

Q. 11 There are ………… Qualities of a good Phrase.

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Ans. 3

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Q. 12 Stroke when joined must be written without ………. the pen / pencil.

Ans. Liftingm
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Q.13 g
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Ans. Read Only Memory

Q. 14 Write the full form of ALU.

Ans. Arithmetic Logic Unit

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Q. 15 Length of a stroke in English shorthand.

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Ans. 1/6 of an inch.

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a g SECTION B
Note :- Short Answer Type Questions :- 2 x 6 =12

Q. 16 Write a short note on CCTV.

Ans. CCTV – Closed Circuit Television. 1

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It is a TV system in which signals are not Publically distributed but are

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monitored for security purpose. 1

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Ans. By Agenda we mean ‘things to be done’. 1

The word Agenda denotes theprogram or list of the item of the business to be

transacted at the meeting. 1

Q. 18 Define Ruler Line.

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Ans. A Ruler Line is a measuring tool. 1
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We can set Tabs, Margins & Indents. 1

Q. 19 Give overview of Paintbrush.

Ans. Paint Brush is used to draw any picture or other feature. This picture can

print or set as a background in the computer. 1

Windows contains a fairly useful graphics program called Paint. 1

Q. 20 What do you know about intervening vowels ?

Ans. Intervening vowel:- When two or more strokes are joined & any 3rd place

vowel come between them. 1

It is placed at the third place of previous stroke. 1

Q. 21 Define Dipthongs in English Shorthand.

Ans. A diphthong is union of two vowel sounds in one syllable. 1

Four dipthongs ( I,OW,OI,U) are used in Pitman Shorthand. 1

Q. 22 Define vowels meaning in English Shorthand.

Ans. According to Prof. Sweet, “If the mouth-passage is left so open as not to

cause audible friction and voiced breath is sent through it, we have a vowel.” 2

Q. 23 Define Icons in computer.

Ans. Icon is a small graphical representation of a program or file. 1

When we double-click an icon, the associated file or program will be opened. 1

SECTION - C
Note :- Short Answer Type Questions :- 3 x 6 = 18

Q. 24 Explain Post Office Guide Book and their uses.

Ans. It is a book of instructions related to Post office activities. 1

It contains various types of information and instructions such as rate of Post

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card, inland letter and envelopes etc. 1

It also helps us to know about the overseas letters which are sent by air or by

sea to another country. The post office guide is published by Postal &

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Telegraph Department. . 1

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Q. 25 Give meanings and function of Stenographer.

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Duties:-

a) Taking down dictations and transcribing them on computer . 1

b) Exchange and communication of letters, message and orders. 1

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the concerned person. 1

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Q. 26 What do you mean by Word Pad ?
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Ans.. Word Pad :- Word pad is used to write any matter in the memory of

computer. MS Word is the advance version of Word Pad. 1

There are many options in Word Pad such as Save, Edit, Print etc. 1

We can also use Cut, Copy, Paste, or delete. 1
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Q. 27 How do you create a document in MS Office.
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matter. 1

Save it in the memory of computer. 1

After create any file we can open & edit matter. 1

Q. 28 Explain the downward R in English Shorthand with examples.

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Ans. The consonant R is provided with two different forms i.e. upward and
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downward. The use of upward and downward form of R is as under: -

Downward ‘R’ : - The downward R is used in the following cases:

a) Initial R is written downward when it is preceded by a vowel sound.

Arm …………… Ore ……………. 1

b) Final R is written downward, when it is not followed by a vowel sound.

Car …………………….. Share …………………… 1

c) R is always written downward before the stroke M . e.g.

Ram …………………… Roam ………………… 1

Q. 29 What do you know about Phraseography with examples.

Ans. When two or more words is written together without lifting the pen is called a

phraseography. 1

The obtained outline is called phraseogram. 1

A good phraseogram has the following 3 qualities such as Facility, Lineality &

Legibility. 1

Q. 30 Define CPU with its units.

Ans. A computer system is an electronic device which stores and processes

raw information to give useful information in a particular order. 1

Central Processing Unit (CPU):- Central processing unit (CPU) is the main

component or ‘Brain’ of a computer which performs all the processing of input

data. In a computer system, all major calculations and comparisons are made

inside the CPU . 1

It has two components. (i) Arithmetic and logic unit (ALU), (ii) Control Unit

(CU) 1

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Q. 31 Define ST & STR Loop.

Ans. Loop :- A small loop just like the shape of an egg added to the half length

of the stroke is called loop, represents the sound of ST, SD or ZD. 1

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Use of Loop ST:- Like the circle S, the initial ST loop is read first and final

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is always read last. e. g.

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Steam ___________ Past _________
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l of Loop STR :- Like the circle & Loop ST the STR loop is used ina
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middle & at the end not initial.

Faster _________ Masterpiece ________________ 1

SECTION - D
Note :- Long Answer Type Questions :-
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Q. 32 Give Meaning and Functions of m
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Personal

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Ans. Personal Secretary :- A person

assist with correspondence, make appointments and carry out administrative

tasks. A person, usually an official, who is incharge of the records,

correspondence, minutes of the meetings & related affairs of an organization. 1

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Functions / duties:- The role of the Secretary is to support the chair/Boss in

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ensuring the smooth functioning of the management committee. In summary

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the Secretary is responsible for:-

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1. Ensuring meetings are effectively organized and minutes. 1
a 2. Maintaining effective records and administration. 1

3. Upholding the legal requirements of governing documents. 1

4. Communication and correspondence. 1

Q.33 Define The Format menu options of MS Word.
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Ans. Format menu of MS Word :- There are many options of Format menu such

as :-

A. Font :- It is used to change the style of the letters. 1

B. Font Size :- It this we can change the size of the font as reduce 6 and large

up to 72. 1

C. Alignment : – We can set the matter in the Left, Center, Right and Justified

in the alignment. 1

D. Bullets : – The user can set any type of Bullets before start any Line /

paragraph. 1

E. Borders : - The different types of borders available in the this option. 1

Q. 34 Define circle S and Z by giving suitable examples.

Ans. Circle S or Z :- Stroke S or Z can be written by a small circle. A small circle

which is used for the light sound of ‘S’ may be written initially . 1

The initial small circle is written with left motion if added to all the straight

strokes. e.g. 1

Pass ……………… Seat ………………

Circle S is written inside the curve strokes. Vowels coming after S or Z are put

in before side of the next consonant. 1

Face ……………… Nose ………………

If circle S or Z comes between two straight strokes which are making an

angel, the circle is written outside the angel. 1

Task ……………… Risk ………………

If S or Z circle comes between two curve strokes, the circle is written

inside the first curve. 1

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Muscle ……………… Loser ………………

Q. 35 Define the Railway time Table with specimen copy.

Ans. Railway Time Table is a book of various travel information. This book

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We come to know about the distance and fare of various stations. The
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distancemnoted in this book is only approximately. It gives passenger an as
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It also shows the fare of different classes of the different trains. This book

is very useful for those people who always travel in the train. 1

Specimen of Railway Time Table Book is given below:- 2

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Punjab Mail l Delhi Amritsar 6:40
Time
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2 28605 Pooja Express Delhi Jammu 10:50 10:55 Daily

3 10127 Malwa Express Delhi Mumbi 18:40 18:45 2,4,6

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Q. 36 Explain the Find & replace in MS Word.
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process the word i.e. by using it you can create a document,

ag and save it. MS-Word offers a number of facilities to its users. 1

Find :- We can find any word in the whole document. Computer will ask about

that word and shift the control one by one on the desired word. 1

Replace :- After find any word if the user want to replace some the word with a

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new word then computer gives the facility to replace the old word with a new

word. 1

Computer ask about old word which you want to find and a new word by

which you want to replace that word. After apply this command the control

shift on the specific word and computer ask about replace it (Y/N) before

replace. 1

If we select Yes then it replace with new word otherwise the old word display

on the screen. After this the control on the next word and ask this again

Find & Replace in MS Word. 1

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