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FOR CBSE CLASS 10 EXAM PREPARATION
CBSE Class 10 2026
Question Paper
Solution · Introduction
to Tourism
EXAM YEAR TYPE SUBJECT
CBSE Class 10 2026 Question Paper Solution Introduction to Tourism
Notes · Sample Papers · Previous Year Papers · Mock Tests
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Strictly Confidentiala
(For Internal and Restricted use only)
Secondary School Examination, 2026 (Xth)
SUBJECT NAME: Introduction to Tourism (Q.P. CODE /Set No: 406/93)
1 You are aware that evaluation is the most important process in the actual and correct
assessment of the candidates. A small mistake in evaluation may lead to serious
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problems which may affect the future of the candidates, education system and teaching
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profession. To avoid mistakes, it is requested that before starting evaluation, you must
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read and understand the spot evaluation guidelines carefully. s e
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2 “Evaluation policy is a confidential policy as it is related to the confidentiality of
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the examinations conducted, evaluation done and several other aspects. Its
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leakage to the public in any manner could lead to derailment of the examination
system and affect the life and future of millions of candidates. Sharing this
policy/document to anyone, publishing in any magazine and printing in
Newspaper/Website, etc. may invite action under various rules of the Board and
IPC.”
3 Evaluation is to be done as per instructions provided in the Marking Scheme. It should
not be done according to one’s own interpretation or any other consideration. Marking
Scheme should be strictly adhered to and religiously followed. However, while
evaluating answers which are based on latest information or knowledge and/or
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are innovative, they may be assessed for their correctness otherwise and due
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marks be awarded to them. In Class-X, while evaluating two competency-based
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questions, please try to understand the given answer and even if the reply is not
from the marking scheme but correct competency is enumerated by the
candidate, due marks should be awarded.
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4 The Marking scheme carries only suggested value points for the answers.
These are in the nature of Guidelines only and do not constitute the complete answer.
The students can have their own expression and if the expression is correct, the due
marks should be awarded accordingly.
5 The Head-Examiner must go through the first five answer books evaluated by each
evaluator on the first day, to ensure that evaluation has been carried out as per the
instructions given in the Marking Scheme. If there is any variation, the same should be
zero after deliberation and discussion. The remaining answer books meant for
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evaluation shall be given only after ensuring that there is no significant variation in the
o mmarking of individual evaluators.
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Evaluators will mark ( √ ) wherever the answer is correct. For wrong answers CROSS
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l as ‘X’ be marked. Evaluators will not put right (✓) while evaluating which gives an
impression that answer is correct and no marks are awarded. This is the most
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common mistake which evaluators are committing.
If a question has parts, please award marks on the right-hand side for each part. Marks
awarded for different parts of the question should then be totaled up and written in the
left-hand margin and encircled. This may be followed strictly.
8 If a question does not have any parts, marks must be awarded in the left-hand margin
and encircled. This may also be followed strictly.
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9 If a student has attempted an extra question, the answer of the question deserving more
marks should be retained and the other answer scored out with a note “Extra
Question”.
10 No marks to be deducted for the cumulative effect of an error. It should be penalized
only once.
11 A full scale of marks __________ (example 0 to 80/70/60/50/40/30 marks as given in
Question Paper) has to be used. Please do not hesitate to award full marks if the
answer deserves it.
12 Every examiner has to necessarily do evaluation work for full working hours i.e., 8 hours
every day and evaluate 20 answer books per day in main subjects and 25 answer books
per day in other subjects (Details are given in Spot Guidelines).This is in view of the
reduced syllabus and number of questions in question paper.
13 Ensure that you do not make the following common types of errors committed by the
Examiner in the past :-
● Leaving the answer or part thereof unassessed in an answer book.
● Giving more marks for an answer than assigned to it.
● Wrong totaling of marks awarded on an answer.
● Wrong transfer of marks from the inside pages of the answer book to the title page.
● Wrong question wise totaling on the title page.
● Wrong totaling of marks of the two columns on the title page.
● Wrong grand total.
● Marks in words and figures not tallying/not same.
● Wrong transfer of marks from the answer book to online award list.
● Answers marked as correct, but marks not awarded. (Ensure that the right tick mark
is correctly and clearly indicated. It should merely be a line. Same is with the X for
incorrect answers.)
● Half or a part of the answer was marked correct and the rest was wrong, but no
marks were awarded.
14 While evaluating the answer books if the answer is found to be totally incorrect, it should
be marked as cross (X) and awarded zero (0) Marks.
15 Any unassessed portion, non-carrying over of marks to the title page, or totaling error
detected by the candidate shall damage the prestige of all the personnel engaged in the
evaluation work as also of the Board. Hence, in order to uphold the prestige of all
concerned, it is again reiterated that the instructions be followed meticulously and
judiciously.
16 The Examiners should acquaint themselves with the guidelines given in the “Guidelines
for Spot Evaluation” before starting the actual evaluation.
17 Every Examiner shall also ensure that all the answers are evaluated, marks carried over
to the title page, correctly totaled and written in figures and words.
18 The candidates are entitled to obtain a photocopy of the Answer Book on request on
payment of the prescribed processing fee. All Examiners/Additional Head
Examiners/Head Examiners are once again reminded that they must ensure that
evaluation is carried out strictly as per value points for each answer as given in the
Marking Scheme.
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(PAPER CODE : 93) (M930406) a
SECTION A
OBJECTIVE TYPE QUESTIONS
Q. Question Source Material Unit / Page Marks
No. (NCERT/ Chapter No.of
PSSCIVE/ CBSE No. Source
Study Material) Material m
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Q1. Answer any 4 out of the given 6 questions on Employability Skills (1x4=4 marks)
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(i)
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(A) Specific feedback NCERT Textbook Unit 1
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(ii)
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(B) Realistic NCERT Textbook Unit 2 Pg. 56
(iii) (B) Ability NCERT Textbook Unit 2 Pg. 48 1
(iv) (D) Check for expiry of antivirus NCERT Textbook Unit 3 Pg. 77 `1
software and renew
(v) (D) Fostering innovation and NCERT Textbook Unit 3 Pg. 93 1
economic growth
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(vi) (D) Space Research
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NCERT Textbook Unit 5 Pg. 106 1
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Answer any 5 out of the given 6 questions (1x5=5 marks)
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(i) (C) Hold back anger a CBSE Study Unit 1 Pg. 1
Material - (Student 21-22
Handbook)
(ii) (B) Taking personal calls while CBSE Study Unit 1 Pg. 18 1
with guest Material - (Student
Handbook)
(iii) (B) Something more important than CBSE Study Unit 1
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Pg. 09 1
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other things Material - (Student
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(iv) Personality development is a CBSE Study
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Unit Pg. 05 1
l as continuous and multi-faceted process Material - (Student g
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ag which requires a set of skills that need
to be learned and at times unlearned to
Handbook)
align with personal and professional
requirements.
(v) (B) Equality CBSE Study Unit 1 Pg. 21 1
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Material - (Student
Handbook)
(vi) (B) Personal grooming CBSE Study Unit 1 Pg. 16 1
Material - (Student
Handbook)
Q3. Answer any 5 out of the given 6 questions (1x5=5 marks)
(i) (C) It can damage the community’s CBSE Study Unit 2 Pg. 31 1
aesthetic appearance. Material - (Student
Handbook)
(ii) (B) A trip from Delhi to Mumbai. • CBSE Study Unit 2 Pg. 25 1
Material - (Student
Handbook)
(iii) (C) Preservation of archaeological CBSE Study Unit 2 Pg. 30 1
sites. Material - (Student
Handbook)
(iv) (C) It is equal to or even surpasses oil CBSE Study Unit 2 Pg. 26 1
exports, food products and Material - (Student
automobiles. Handbook)
(v) (D) By increasing sales and lodging tax CBSE Study Unit 2 Pg. 31 1
revenue. Material - (Student
Handbook)
(vi) (B) By employing sales representatives. CBSE Study Unit 2 Pg. 32 1
Material - (Student
Handbook)
Q4. Answer any 5 out of the given 6 questions (1x5=5 marks)
(i) (B) 10 years CBSE Study Unit 3 Pg. 48 1
Material - (Student
Handbook)
(ii) (C) Andaman and Nicobar Islands CBSE Study Unit 3 Pg. 48 1
Material - (Student
Handbook)
(iii) (A) Car rentals and guide services CBSE Study Unit 3 Pg. 46 1
Material - (Student
Handbook)
(iv) (B) The inclusion of cooked food CBSE Study Unit 3 Pg. 43 1
Material - (Student
Handbook)
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Material - (Student
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(vi) (A) A guest is always a customer, but a CBSE Study Unit 3 Pg. 42 1
customer may not always be a guest. Material - (Student
Handbook)
Q5. Answer any 5 out of the given 6 questions (1x5=5 marks)
(i) (C) Desert festival – Jaisalmer CBSE Study Unit 4 Pg. 60 1
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Material - (Student
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(ii)
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(A) Rani-ki-Vav (Queen’s Stepwell) CBSE Study Unit 4
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(iii) ● Olympics CBSE Study Unit 4 Pg. 57 1
● Football World Cup Material - (Student (0.5x2)
● Formula One Race Handbook)
● Carnival in Rio de Janeiro
● Mardi Gras
● Kite flying in Ahmadabad
● Snake Boat Race in Kerala
● Pushkar Fair m
● Desert Festival Jaisalmer
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● Taj Mahotsav
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● Hornbill Festival. (Any two)
(iv) (B) Chaar Dham Yatra ag Unit 4 Pg. 55 1
Material - (Student
Handbook)
(v) (B) Street stalls and food market CBSE Study Unit 4 Pg. 56 1
Material - (Student
Handbook)
(vi) (C) Snow CBSE Study Unit 4 Pg. 53 1
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Material - (Student
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Handbook)
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SUBJECTIVE TYPE QUESTIONS ag
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Answer any three out of the given 5 questions on Employability Skills (2x3=6 marks)
Answer each question in 20-30 words.
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Q6. ● Clear and concise communication prevents misunderstandings, saves 2
time, builds trust, and improves efficiency in a business environment.
● It ensures that instructions and feedback are accurately understood,
leading to better teamwork and customer satisfaction.
Q7. ● Self-Awareness 2
● Responsibility (0.5x4)
● Time Management
● Adaptability
(NCERT Textbook, Unit – 2, Page No. 40)
Q8. ● Roll over or Hover 2
● Point and click (0.5x4)
● Drag and drop
● Double-click
(NCERT Textbook, Unit – 3, Page No. 67 & 68)
Q9. (a) A career is a line of work that a person takes for life. There are two 1+1 = 2
ways a person can earn a living.
(b) Two ways are :-
1. Self employment (running one's own business).
2. Wage employment (working for an employer).
(NCERT Textbook, Unit – 4, Page No.- 100)
Q10. To reduce in equalities we can :- 2
● be helpful to one another
● be friendly with everyone
● include everyone while working or playing
● Help others by including everyone whether they are small or big, boy
or girl,belong to any class or caste.
(NCERT Textbook, Unit – 5, Page No.- 111)
Answer any 4 out of the 6 questions in 20-30 words each (2x4=8 marks)
Q11. The following general grooming tips help you to be professionally groomed 1+1 = 2
● Hair : Clean and nearly styled, no wet hair, no over the top colours or
hairstyles.For Men go for shorter haircut, and trim chest hair (no hair
visible at the neckline!)
● Shoes : Polished and in good condition.
● Nails : Clean, trimmed, neatly manicured. For women no extreme
colours or length.
● Cosmetics : Makeup should be conservative, aim for a natural,
polished look.
● Perfume /Cologne : Use very little or not at all, clothes should be
odor free (no smoke smell!)
● Facial hair : Clean shaven or trimmed very short and neat.
● Tattoos : Cover all tattoos if possible. No tattoo should be visible.
● Piercings : Remove all facial and body piercings. For women one
earring per ear and for Men no earrings allowed.
● Back-packs : Do not take a back-pack to an on-site interview.
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● Purse : A small, conservative handbag or business tote bag is
acceptable. The bag should coordinate with the shoe colour.
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(ANY 2 POINTS)a
(CBSE Study Material - Student Handbook, Unit-1, Page No.14 & 15)
Q12. SOCIAL IMPACT 2
● The quality of life of a community can be enhanced by economic
diversification through tourism.
● Recreational and cultural facilities created for tourism can be used by
local communities as well as domestic/international visitors.
● Public spaces may be developed and enhanced through tourism
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● Tourism enhances the local community’s esteem and provides an
opportunity for greater underunderstanding and communication
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CULTURAL IMPACT
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● Tourism can enhance local cultural awareness.
● Tourism can generate revenue to help pay for the preservation of
archaeological sites, historic buildings and districts.
● Despite criticism about the alteration of cultures to unacceptable
levels, the sharing of cultural knowledge and experience can be
beneficial for hosts and guests at tourism destinations and can result
in the revival of local traditions and crafts.
(CBSE Study Material - Student Handbook, Unit-2, Page No. 30)
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Q13. ● Experiencing different cultural practices enriches experiences, 2
broadens horizons and increases insight and appreciation for different
approaches to living.
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● Often, dwindling interest in host cultures is revived by reawakening
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cultural heritage as part of tourism development, which increases
demand for historical and cultural exhibits.
● This interest by tourists in local culture and history provides
opportunities to support preservation of historical artefacts and
architecture.
● By learning more about others, their differences become less
threatening and more interesting.
● Preservation of National Heritage and Environment: Tourism helps
preserve several places which are of historical importance by
declaring them as heritage sites. For instance, the Taj Mahal, the m
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and been destroyed had it not been for the efforts taken by the
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Tourism Department to preserve them. Likewise, tourism also helps in
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conserving the natural habitats of many endangered species.
a Page No. 26 & 28)
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Q14. TIM – Travel Information Manual 1+1=2
● Documents are very important for a traveller, and hence it is important
to look into TIM Manual and also contact the country of visit when in
doubt.
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● It is the duty and responsibility of the travel facilitator to ensure that a
tourist is travelling with proper, valid documents or else a visitor can
face many problems like detention, deportation, and can end up
wasting his/her time and money.
(CBSE Study Material - Student Handbook, Unit-3, Page No. 48)
Q15. Activities in a Travel Agency 2
Travel agencies play a pivotal role in the business of tourism. Although with
time and changes in technology, the face of travel agency is changing, yet it
still remains an important point of connection between the tourist and other
service providers such as hotels, cars on hire, airlines, and so on. The varied
functions of the travel agency are taken up by the many departments which
work together and necessitate the travel schedules of a tourist. The various
activities taken up in a travel agency are as below :
1. Information Provider : Travel agencies act as a source of information
for the tourists. The information can be regarding a destination to aid
the customer in choosing a tour or about airline timings for choosing a
flight of convenience. They suggest customers about the activities that
they can indulge in at the destination, the accommodation and
transportation facilities, etc keeping in mind the budget, age group
and interest of the customer. All in all they help them to make up their
mind on a destination of their choice by giving them information
through brochures, pamphlets or by showing them visuals of a place.
They also help the customers with special requests such as
information regarding weather or if the customer has other
preferences such as twin rooms instead of double rooms, and so on.
This is the most important aspect of a travel agents’ job as correct
information will ease the customer’s and help him/her in taking a
decision; thus ensuring business and revenue generation for the
travel agency.
2. Ticketing : Ticketing is one of the primary activities of the Travel
agency. Ticketing refers to both airline and railway ticketing. Air tickets
both domestic and international are provided by travel agencies and
the travel agent will also give choices to the customer by suggesting
them different airfares and services provided by different airlines. E.g.
low cost airlines like indigo will offer cheap priced tickets but do not
provide meals, entertainment inclusive of airfare and also offers less
baggage facility. Railway tickets are also provided for domestic and
international travel. For example, a customer travelling to Europe
might request for tickets or passes for the Euro rail (Eurail), the agent
will coordinate with partners abroad for providing the same to the
customers.
3. Tour Packages : A travel agent also acts as a bridge between tour
operator and the tourists. A tour package of any major tour operator
can be bought from a travel agent. At times a travel agent can also
help design a customised tour package as a tourist can get all
services – airport pick and drop, sightseeing, hotel accommodation,
bus, train, and air travel, documentation etc. under one roof; though
the rates may not be as attractive as one given by a tour operator.
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Tour packages no longer means only land base tours, nowadays
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cruises packages are also available with the travel agent and it is one
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of the activities of the travel agent to make a customer understand
about the difference between different types of cruises and the
facilities provided by each.
4. Documentations : The travel documents required for both Domestic
& International travel are also provided by the travel agent. The
various documents handled by this department are Passport, VISA,
Health certificate etc. This is discussed in detail in the next section.
5. Foreign Exchange : The currency of the country of travel is required
by a tourist to visit the country. Some travel agents also double up as m
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foreign exchange providers as they have permission from the RBI and
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issue travel cheques and cash as per the requirement and
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convenience of the customer.
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6. Insurance : Few travel agencies also provide comprehensive policies
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of insurance in conjunction with listed Insurance companies
a (Government or Private) to the travellers. This is discussed in the
section.
7. M.I.C.E. : Meetings, Incentives, Conferences and Expositions
(M.I.C.E.) is one of the prominent activities of a travel agency as it is a
great revenue generator for the company. Travel agents liaison with
the hotels & other service providers and arrange for the facilities and
services needed to organise large scale conferences as well as
meetings for corporate houses and associations. Another activity of
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incentive tours for their high performing agents or organising
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Other than the above, a travel agent also helps in car rentals, arranging for
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guides and other needs of tourists as per the requests from tourists. The
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activities of the travel agent are primarily that of facilitator who ensures that
customer and a guest enjoy hassle free travel.
(CBSE Study Material - Student Handbook, Unit-3, Page No. 45 & 46)
Q16. People who travel in relation to their work come under the category of 2
business tourism.
● A business traveller is important to the tourism industry as it involves
the usage of all the components of tourism like accommodation,
transportation, attractions and entertainment.
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● Business tourists travel for different business reasons- attending
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conventions, conferences, meetings, workshops etc.
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● Business tourists link their business trips to leisure activities like
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visiting places of tourist attraction at the destination, sightseeing and
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excursion trips.
(CBSE Study Material - Student Handbook, a
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Answer any 3 out of the given 5 questions in 50-80 words each (4x3=12 marks)
Q17. Myrna Hoover in her work Using Proper Etiquette can be utilized by office 4
employees to show proper etiquette; they include all aspects of the work
environment.
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1. Be timely: To be punctual at work and meetings is an important
attribute of one’s personality. It shows that you value other’s time. Also
one should complete work assignments on time.
2. Be polite, pleasant and courteous: Treat others the way you want to
be treated.
3. Learn office politics: One should understand the story of the office
and the role played by different employees. Utilize effective listening
skills to discover appropriate office behaviour. Pay attention to the way
things are done.
4. Understand the four unwritten rules of business:
a. The Boss is the Boss: right or wrong, the boss always has the last
word.
b. Keep the boss informed. Good or bad, you don’t want the boss to
listen to information mentioned from an inappropriate source.
c. Never go over the boss’ head without telling him or her first.
d. Make your boss look good. Promotion and opportunities arise when
you helpMake your boss look good. Promotion and opportunities arise
when you help the organization reach its goals.
5. Adopt a can-do attitude: This highlights the positivity of your
personality. Those who accept challenges as opportunities can display
creativity and become valuable.
6. Be flexible: Not necessary that everything that happens in the office
is liked and accepted by you. Sometimes you can have a difference of
opinion about a change but at that time it should have flexibility. By
remaining flexible and implementing change, you gain a reputation as
a cooperative employee.
7. Give credit to everyone who made a contribution to a project or event.
In this way you earn a good reputation and at the same time you will
also enjoy credit by others.
8. Do not differentiate people by position or standing in a company.
Thus, by following more and more business etiquette you will be able
to create a good impression about your
(CBSE Study Material - Student Handbook, Unit-1, Page No. 16 & 17)
Q18. The United Nations World Tourism Organization (UNWTO) is the United 1+3=4
Nations agency responsible for the promotion of responsible, sustainable
and universally accessible tourism.
● It is the leading international organization in the field of tourism, which
promotes tourism, as a driver of economic growth, inclusive
development and environmental sustainability and offers leadership
and support to the sector in advancing knowledge and tourism
policies worldwide.
● It encourages the implementation of the Global Code of Ethics for
Tourism to maximize the contribution of tourism to socio-economic
development, while minimizing its possible negative impacts, and is
committed to promoting tourism as an instrument in achieving the
United Nations Millennium Development Goals (MDGs), geared
towards reducing poverty and fostering sustainable development.
(CBSE Study Material - Student Handbook, Unit-2, Page No. 37 & 38)
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● A travel agent also acts as a bridge between tour
tourists. a
● A tour package of any major tour operator can be bought from a travel
agent.
● At times a travel agent can also help design a customised tour
package as a tourist can get all the services – airport pick & drop,
sightseeing, hotel accommodation, bus, train & air travel,
documentation etc. under one roof; though the rates may not be as
attractive as one given by a tour operator.
● Tour packages no longer means only land base 46 tours, nowadays m
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cruise packages are also available with the travel agent and it is one
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of the activities of the travel agent to make a customer understand
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about the difference between different types of cruises and the
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(CBSE Study Material - Student Handbook, Unit-3, Page No. 45 & 46 ) ag
facilities provided by each.
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Q20. Terminologies to Identify the Type of Rooms to be booked 4
● Single Room – Single bed for one person is available in the room.
● Double Room – Double bed for 2 people. The rooms came with an
option of a king size or twin bed.
● Twin Bedded Room/Twin Room – Two single beds.
● Cabana Room – A room adjacent to the swimming pool.
● Lanai Room – An outdoor room with an open-air patio preferably with
a hanging garden or garden view.
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● Efficiency Room – A room with a kitchen.
● Penthouse – A set of rooms on the terrace or top of the hotel, part of
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● Suite – A suite is a set of at least two rooms consisting of bedrooms
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and living area. Usually suites are known by their décor – Presidential
suite, Mughal Suite and others.
● Junior Suite – It is usually a long room with a partition, mostly
wooden. The room has two different sections due to the partition.
(CBSE Study Material - Student Handbook, Unit-3, Page No. 42 & 43 )
Q21. ● Food plays a significant role in the overall experience of tourists. 4
● Food tourism shapes gastro destinations such as France, Italy and
California.
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● Now-a-days there is cuisine from all areas of the world which is found
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Arabic and so on. However tourists usually like to eat the local food of
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