SWAYAM 2020 Question Paper Customer Relationship Management

National Testing Agency

Question Paper Name : Customer Relationship Management 29 Sep 20 Shift 1
Subject Name : Customer Relationship Management
Creation Date : 2020-09-29 13:08:34
Duration : 180
Number of Questions : 75
Total Marks : 100
Display Marks: Yes

Customer Relationship Management
Group Number : 1
Group Id : 899514114
Group Maximum Duration : 0
Group Minimum Duration : 120
Show Attended Group? : No
Edit Attended Group? : No
Break time : 0
Group Marks : 100
Is this Group for Examiner? : No

Customer Relationship Management-1
Section Id : 899514145
Section Number : 1
Section type : Online
Mandatory or Optional : Mandatory
Number of Questions : 50
Number of Questions to be attempted : 50

Section Marks : 75
Mark As Answered Required? : Yes
Sub-Section Number : 1
Sub-Section Id : 899514186
Question Shuffling Allowed : Yes

Question Number : 1 Question Id : 8995149935 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439022. 1
89951439023. 2
89951439024. 3
89951439025. 4

Question Number : 2 Question Id : 8995149936 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439026. 1
89951439027. 2
89951439028. 3
89951439029. 4

Question Number : 3 Question Id : 8995149937 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439030. 1
89951439031. 2
89951439032. 3
89951439033. 4

Question Number : 4 Question Id : 8995149938 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439034. 1
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Question Number : 5 Question Id : 8995149939 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439038. 1
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89951439040. 3
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Question Number : 6 Question Id : 8995149940 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439042. 1
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89951439044. 3
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Question Number : 7 Question Id : 8995149941 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439046. 1
89951439047. 2
89951439048. 3
89951439049. 4

Question Number : 8 Question Id : 8995149942 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439050. 1
89951439051. 2
89951439052. 3
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Question Number : 9 Question Id : 8995149943 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439054. 1
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89951439056. 3
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Question Number : 10 Question Id : 8995149944 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439058. 1
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89951439060. 3
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Question Number : 11 Question Id : 8995149945 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439062. 1
89951439063. 2
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Question Number : 12 Question Id : 8995149946 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439066. 1
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89951439068. 3
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Question Number : 13 Question Id : 8995149947 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439070. 1
89951439071. 2
89951439072. 3
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Question Number : 14 Question Id : 8995149948 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439074. 1
89951439075. 2
89951439076. 3
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Question Number : 15 Question Id : 8995149949 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439078. 1

89951439079. 2
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Question Number : 16 Question Id : 8995149950 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439082. 1
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89951439084. 3
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Question Number : 17 Question Id : 8995149951 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439086. 1
89951439087. 2
89951439088. 3
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Question Number : 18 Question Id : 8995149952 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439090. 1
89951439091. 2
89951439092. 3
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Question Number : 19 Question Id : 8995149953 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439094. 1
89951439095. 2
89951439096. 3
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Question Number : 20 Question Id : 8995149954 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439098. 1
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89951439100. 3
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Question Number : 21 Question Id : 8995149955 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439102. 1
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Question Number : 22 Question Id : 8995149956 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439106. 1
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Question Number : 23 Question Id : 8995149957 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439110. 1
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Question Number : 24 Question Id : 8995149958 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439114. 1
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Question Number : 25 Question Id : 8995149959 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439118. 1
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Question Number : 26 Question Id : 8995149960 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439122. 1
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Question Number : 27 Question Id : 8995149961 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439126. 1
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Question Number : 28 Question Id : 8995149962 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439130. 1
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Question Number : 29 Question Id : 8995149963 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439134. 1
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Question Number : 30 Question Id : 8995149964 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439138. 1
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89951439140. 3
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Question Number : 31 Question Id : 8995149965 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439142. 1
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89951439144. 3
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Question Number : 32 Question Id : 8995149966 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439146. 1
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Question Number : 33 Question Id : 8995149967 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439150. 1
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Question Number : 34 Question Id : 8995149968 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439154. 1
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Question Number : 35 Question Id : 8995149969 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439158. 1

89951439159. 2
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Question Number : 36 Question Id : 8995149970 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439162. 1
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Question Number : 37 Question Id : 8995149971 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439166. 1
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Question Number : 38 Question Id : 8995149972 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439170. 1
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Question Number : 39 Question Id : 8995149973 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439174. 1
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Question Number : 40 Question Id : 8995149974 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439178. 1
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89951439180. 3
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Question Number : 41 Question Id : 8995149975 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439182. 1
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89951439184. 3
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Question Number : 42 Question Id : 8995149976 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439186. 1
89951439187. 2
89951439188. 3
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Question Number : 43 Question Id : 8995149977 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439190. 1
89951439191. 2
89951439192. 3
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Question Number : 44 Question Id : 8995149978 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439194. 1
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89951439196. 3
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Question Number : 45 Question Id : 8995149979 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

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Question Number : 46 Question Id : 8995149980 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439202. 1
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Question Number : 47 Question Id : 8995149981 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

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Question Number : 48 Question Id : 8995149982 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439210. 1
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89951439212. 3
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Question Number : 49 Question Id : 8995149983 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439214. 1
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89951439216. 3
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Question Number : 50 Question Id : 8995149984 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

89951439218. 1
89951439219. 2
89951439220. 3
89951439221. 4

Customer Relationship Management-2
Section Id : 899514146
Section Number : 2
Section type : Online
Mandatory or Optional : Mandatory
Number of Questions : 25
Number of Questions to be attempted : 25
Section Marks : 25
Mark As Answered Required? : Yes
Sub-Section Number : 1
Sub-Section Id : 899514187
Question Shuffling Allowed : Yes

Question Number : 51 Question Id : 8995149985 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439222. 1
89951439223. 2
89951439224. 3
89951439225. 4

Question Number : 52 Question Id : 8995149986 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No

Correct Marks : 1 Wrong Marks : 0

89951439226. 1
89951439227. 2
89951439228. 3
89951439229. 4

Question Number : 53 Question Id : 8995149987 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439230. 1
89951439231. 2
89951439232. 3
89951439233. 4

Question Number : 54 Question Id : 8995149988 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439234. 1
89951439235. 2
89951439236. 3
89951439237. 4

Question Number : 55 Question Id : 8995149989 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439238. 1
89951439239. 2
89951439240. 3
89951439241. 4

Question Number : 56 Question Id : 8995149990 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439242. 1
89951439243. 2
89951439244. 3
89951439245. 4

Question Number : 57 Question Id : 8995149991 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439246. 1
89951439247. 2
89951439248. 3
89951439249. 4

Question Number : 58 Question Id : 8995149992 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439250. 1
89951439251. 2
89951439252. 3
89951439253. 4

Question Number : 59 Question Id : 8995149993 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439254. 1
89951439255. 2
89951439256. 3
89951439257. 4

Question Number : 60 Question Id : 8995149994 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439258. 1
89951439259. 2
89951439260. 3
89951439261. 4

Question Number : 61 Question Id : 8995149995 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439262. 1
89951439263. 2
89951439264. 3
89951439265. 4

Question Number : 62 Question Id : 8995149996 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439266. 1
89951439267. 2
89951439268. 3
89951439269. 4

Question Number : 63 Question Id : 8995149997 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439270. 1
89951439271. 2
89951439272. 3
89951439273. 4

Question Number : 64 Question Id : 8995149998 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439274. 1

89951439275. 2
89951439276. 3
89951439277. 4

Question Number : 65 Question Id : 8995149999 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439278. 1
89951439279. 2
89951439280. 3
89951439281. 4

Question Number : 66 Question Id : 89951410000 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439282. 1
89951439283. 2
89951439284. 3
89951439285. 4

Question Number : 67 Question Id : 89951410001 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439286. 1
89951439287. 2
89951439288. 3
89951439289. 4

Question Number : 68 Question Id : 89951410002 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439290. 1
89951439291. 2
89951439292. 3
89951439293. 4

Question Number : 69 Question Id : 89951410003 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439294. 1
89951439295. 2
89951439296. 3
89951439297. 4

Question Number : 70 Question Id : 89951410004 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439298. 1
89951439299. 2
89951439300. 3
89951439301. 4

Question Number : 71 Question Id : 89951410005 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439302. 1
89951439303. 2
89951439304. 3
89951439305. 4

Question Number : 72 Question Id : 89951410006 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439306. 1
89951439307. 2
89951439308. 3
89951439309. 4

Question Number : 73 Question Id : 89951410007 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439310. 1
89951439311. 2
89951439312. 3
89951439313. 4

Question Number : 74 Question Id : 89951410008 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439314. 1

89951439315. 2
89951439316. 3
89951439317. 4

Question Number : 75 Question Id : 89951410009 Question Type : MCQ Option Shuffling : No Is Question Mandatory : No
Correct Marks : 1 Wrong Marks : 0

89951439318. 1
89951439319. 2
89951439320. 3
89951439321. 4