NIOS Class 10 April 2024 Question Paper Business Studies

This Question Paper consists of 51 questions and 15 printed pages.
ß‚ ¬˝‡Ÿ-¬òÊ ◊¥ 51 ¬˝‡Ÿ ÃÕÊ 15 ◊ÈÁŒ˝Ã ¬Îc∆U „Ò¥–

Roll No. Code No.
•ŸÈ∑˝§◊Ê¥∑§ ∑§Ê«U Ÿ¥.
67/OS/1
SET/‚ ≈ A
BUSINESS STUDIES
√ÿÊfl‚ÊÁÿ∑§ •äÿÿŸ
(215)
Day and Date of Examination :
(¬⁄UˡÊÊ ∑§Ê ÁŒŸ fl ÁŒŸÊ¥∑§)
Signature of Invigilators :
(ÁŸ⁄UˡÊ∑§Ê¥ ∑§ „SÃÊˇÊ⁄U) 1.

2.

General Instructions :
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2. 15 minute time has been allotted to read this Question Paper. The question paper will be distributed
at 02.15 p.m. From 02.15 p.m. to 02.30 p.m., the students will read the question paper only and
will not write any answer on the Answer-Book during this period.
3. Candidate must write his/her Roll Number on the first page of the Question Paper.
4. Please check the Question Paper to verify that the total pages and the total number of questions
contained in the Question Paper are the same as those printed on the top of the first page. Also
check to see that the questions are in sequential order.
5. For the objective type of questions, you have to choose any one of the four alternatives given in the
question, i.e., (A), (B), (C) or (D) and indicate your correct answer in the Answer-Book given to
you.
6. All the questions including objective-type questions are to be answered within the allotted time
and no separate time limit is fixed for answering objective-type questions.
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8. Write your Question Paper Code No. 67/OS/1-A on the Answer-Book.
9. (a) The Question Paper is in English/Hindi medium only. However, if you wish, you can answer
in any one of the languages listed below :
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(b) If you choose to write the answer in the language other than Hindi and English, the
responsibility for any errors/mistakes in understanding the questions will be yours only.

67/OS/1-215-A ] 1 [ Contd...

‚Ê◊Êãÿ •ŸÈŒ‡Ê —
1. ‚÷Ë ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U •Ê¬∑§Ê ŒË ªÿË ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥ „Ë Á‹π¥–
2. ß‚ ¬˝‡Ÿ-¬òÊ ∑§Ê ¬…∏Ÿ ∑§ Á‹∞ 15 Á◊Ÿ≈U ∑§Ê ‚◊ÿ ÁŒÿÊ ªÿÊ „Ò– ¬˝‡Ÿ-¬òÊ ∑§Ê ÁflÃ⁄UáÊ ŒÊ¬„⁄U ◊¥ 02.15 ’¡ Á∑§ÿÊ ¡Ê∞ªÊ–
02.15 ’¡ ‚ 02.30 ’¡ Ã∑§ ¿UÊòÊ ∑§fl‹ ¬˝‡Ÿ-¬òÊ ∑§Ê ¬…∏¥ª •ÊÒ⁄U ß‚ •flÁœ ∑§ ŒÊÒ⁄UÊŸ fl ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ¬⁄U ∑§Ê߸ ©ûÊ⁄U Ÿ„Ë¥
Á‹π¥ª–
3. ¬⁄UˡÊÊÕ˸ ¬˝‡Ÿ-¬òÊ ∑§ §¬„‹ ¬Îc∆U ¬⁄U •¬ŸÊ •ŸÈ∑˝§◊Ê¥∑§ •fl‡ÿU Á‹π¥–
4. ∑Χ¬ÿÊ ¬˝‡Ÿ-¬òÊ ∑§Ê ¡ÊÚ°ø ‹¥ Á∑§ ¬˝‡Ÿ-¬òÊ ∑§ ∑ȧ‹ ¬Îc∆UÊ¥ ÃÕÊ ¬˝‡ŸÊ¥ ∑§Ë ©ÃŸË „Ë ‚¥ÅUÿÊ „Ò Á¡ÃŸË ¬˝Õ◊ ¬Îc∆ ∑ §‚’‚ ™§¬⁄U
¿U¬Ë „Ò– ß‚ ’Êà ∑§Ë ¡ÊÚ°ø ÷Ë ∑§⁄U ‹¥ Á∑§ ¬˝‡Ÿ ∑˝ Á◊∑§ UM§¬ ◊¥ „Ò¥–
5. flSÃÈÁŸc∆U ¬˝‡ŸÊ¥ ◊¥ •Ê¬∑§Ê øÊ⁄U Áfl∑§À¬Ê¥ (A), (B), (C) ÃÕÊ (D) ◊¥ ‚ ∑§Ê߸ ∞∑§ ©ûÊ⁄U øÈŸŸÊ „Ò ÃÕÊ ŒË ªß¸ ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥
‚„Ë ©ûÊ⁄U Á‹πŸÊ „Ò–
6. flSÃÈÁŸc∆U ¬˝‡ŸÊ¥ ∑§ ‚ÊÕ-‚ÊÕ ‚÷Ë ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U ÁŸœÊ¸Á⁄Uà •flÁœ ∑§ ÷ËÃ⁄U „Ë ŒŸ „Ò¥– flSÃÈÁŸc∆U ¬˝‡ŸÊ¥ ∑§ Á‹∞ •‹ª ‚
‚◊ÿ Ÿ„Ë¥ ÁŒÿÊ ¡Ê∞ªÊ–
7. § ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ◊¥ ¬„øÊŸ-Áøq ’ŸÊŸ •ÕflÊ ÁŸÁŒ¸c≈U SÕÊŸÊ¥ ∑§§•ÁÃÁ⁄UÄà ∑§„Ë¥ ÷Ë •ŸÈ∑˝§◊Ê¥∑§ Á‹πŸ ¬⁄U ¬⁄UˡÊÊÕ˸ ∑§Ê •ÿÊÇÿ
∆U„⁄UÊÿÊ ¡Ê∞ªÊ–
8. •¬ŸË ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ¬⁄U ¬˝‡Ÿ-¬òÊ ∑§Ê ∑§Ê«U Ÿ¥. 67/OS/1-A Á‹π¥–
9. (∑§) ¬˝‡Ÿ-¬òÊ ∑§fl‹ •¥ª˝¡Ë/Á„¥ŒË ◊¥ „Ò– Á»§⁄U ÷Ë, ÿÁŒ •Ê¬ øÊ„¥ ÃÊ ŸËø ŒË ªß¸ Á∑§‚Ë ∞∑§ ÷Ê·Ê ◊¥ ©ûÊ⁄ Œ ‚∑§Ã „Ò¥ —
•¥ª˝¡Ë, Á„¥ŒË, ©ŒÍ¸, ¬¥¡Ê’Ë, ’°ª‹Ê, ÃÁ◊‹, ◊‹ÿÊ‹◊, ∑§ãŸ«∏, Ã‹ÈªÍ, ◊⁄UÊ∆UË, ©Á«∏ÿÊ, ªÈ¡⁄UÊÃË, ∑§Ê¥∑§áÊË,
◊ÁáʬÈ⁄UË, •‚Á◊ÿÊ, Ÿ¬Ê‹Ë, ∑§‡◊Ë⁄UË, ‚¥S∑Χç•ÊÒ⁄U Á‚¥œË–
∑Χ¬ÿÊ ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥ ÁŒ∞ ª∞ ’ÊÚÄ‚ ◊¥ Á‹π¥ Á∑§ •Ê¬ Á∑§‚ ÷Ê·Ê ◊¥ ©ûÊ⁄U Á‹π ⁄U„ „Ò¥–
(π) ÿÁŒ •Ê¬ Á„¥ŒË ∞fl¥ •¥ª˝¡Ë ∑§ •ÁÃÁ⁄UÄà Á∑§‚Ë •ãÿ ÷Ê·Ê ◊¥ ©ûÊ⁄U Á‹πÃ „Ò¥, ÃÊ ¬˝‡ŸÊ¥ ∑§Ê ‚◊¤ÊŸ ◊¥ „ÊŸ flÊ‹Ë
òÊÈÁ≈UÿÊ¥/ª‹ÁÃÿÊ¥ ∑§Ë Á¡ê◊UŒÊ⁄Ë ∑ fl‹ •Ê¬∑§Ë „ÊªË–

67/OS/1-215-A ] 2 [ Contd...

BUSINESS STUDIES
√ÿÊfl‚ÊÁÿ∑§ •äÿÿŸ
(215)
Time : 3 Hours ] [ Maximum Marks : 100
‚◊ÿ — 3 ÉÊá≈U ] [ ¬ÍáÊÊZ∑§ — 100
Note :
(i) This question paper consists of 51 questions in all.
(ii) All questions are compulsory.
(iii) Marks are given against each question.
(iv) Section - A consists of
Q.No. 1 to 20 - Multiple Choice type questions (MCQs) carrying 1 mark each. Select and write the
most appropriate option out of the four options given in each of these questions. An internal
choice has been provided in some of these questions. You have to attempt any one of the given
choices in such questions.
(v) Section - B consists of
Q.No. 21 to 35 - Objective type questions. Q.No. 21 to 35 carry 2 marks each (with 2 sub-parts of
1 mark each). Attempt these questions as per the instructions given for each of the questions.
(vi) Section - C consists of
(a) Q.No. 36 to 41 - Very Short Answer type questions carrying 2 marks each to be answered in
the range of 30 to 50 words.
(b) Q.No. 42 to 47 - Short Answer type questions carrying 3 marks each to be answered in the
range of 50 to 80 words.
(c) Q.No. 48 to 51 - Long Answer type questions carrying 5 marks each to be answered in the
range of 80 to 120 words.
ÁŸŒ¸‡Ê —
(i) ß‚ ¬˝‡Ÿ-¬òÊ ◊¥ ∑ȧ‹ 51 ¬˝‡Ÿ „Ò¥–
(ii) ‚÷Ë ¬˝‡Ÿ •ÁŸflÊÿ¸ „Ò¥–
(iii) ¬˝àÿ∑§ ¬˝‡Ÿ ∑§ ‚Ê◊Ÿ ©‚∑§ •¥∑§ ÁŒ∞ ª∞ „Ò¥–
(iv) πá«U - ∑§ ◊¥ ‡ÊÊÁ◊‹ „Ò¥ —
¬˝‡Ÿ ‚¥ÅÿÊ 1 ‚ 20 Ã∑§ ’„ÈÁfl∑§À¬Ëÿ ¬˝∑§Ê⁄U ∑§ ¬˝‡Ÿ „Ò¥ •ÊÒ⁄U ¬˝àÿ∑§ 1 •¥∑§ ∑§Ê „Ò– ߟ◊¥ ‚ ¬˝àÿ∑§ ¬˝‡Ÿ ◊¥ ÁŒ∞ ª∞ øÊ⁄U
Áfl∑§À¬Ê¥ ◊¥ ‚ ‚’‚ ©¬ÿÈÄà Áfl∑§À¬ ∑§Ê øÿŸ ∑§⁄U Á‹πŸÊ „Ò– ߟ◊¥ ‚ ∑ȧ¿U ¬˝‡ŸÊ¥ ◊¥ •Ê¥ÃÁ⁄U∑§ Áfl∑§À¬ ÁŒ∞ ª∞ „Ò¥– •Ê¬∑§Ê
∞‚ ¬˝‡ŸÊ¥ ◊¥ ÁŒ∞ ª∞ Áfl∑§À¬Ê¥ ◊¥ ‚ ∑§fl‹ ∞∑§ Áfl∑§À¬ ∑§Ê „Ë ©ûÊ⁄U Á‹πŸÊ „ÊªÊ–
(v) πá«U - π ◊¥ ‡ÊÊÁ◊‹ „Ò¥ —
¬˝‡Ÿ ‚¥ÅÿÊ 21 ‚ 35 Ã∑§ flSÃÈÁŸc∆U ¬˝∑§Ê⁄U ∑§ ¬˝‡Ÿ „Ò¥– ¬˝‡Ÿ ‚¥ÅÿÊ 21 ‚ 35 Ã∑§ ¬˝àÿ∑§ ¬˝‡Ÿ 2 •¥∑§ ∑§ „Ò¥
(¬˝àÿ∑§ 1 •¥∑§ ∑§ 2 ©¬-÷ʪÊ¥ ∑§ ‚ÊÕ)– ¬˝àÿ∑§ ¬˝‡Ÿ ∑§ Á‹∞ ÁŒ∞ ª∞ ÁŸŒ¸‡ÊÊ¥ ∑§ •ŸÈ‚Ê⁄U ߟ ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U Á‹π¥–
(vi) πá«U - ª§ ◊¥ ‡ÊÊÁ◊‹ „Ò¥ —
(a) ¬˝‡Ÿ ‚¥ÅÿÊ 36 ‚ 41 Ã∑§ •Áà ‹ÉÊÈ-©ûÊ⁄UËÿ ¬˝∑§Ê⁄U ∑§ ŒÊ-ŒÊ •¥∑§Ê¥ ∑§ ¬˝‡Ÿ „Ò¥– ߟ ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U 30 ‚ 50 ‡ÊéŒÊ¥
◊¥ ÁŒ∞ ¡ÊŸ øÊÁ„∞–
(b) ¬˝‡Ÿ ‚¥ÅÿÊ 42 ‚ 47 Ã∑§ ‹ÉÊÈ-©ûÊ⁄UËÿ ¬˝∑§Ê⁄U ∑§ ÃËŸ-ÃËŸ •¥∑§Ê¥ ∑§ ¬˝‡Ÿ „Ò¥– ߟ ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U 50 ‚ 80 ‡ÊéŒÊ¥
◊¥ ÁŒ∞ ¡ÊŸ øÊÁ„∞–
(c) ¬˝‡Ÿ ‚¥ÅÿÊ 48 ‚ 51 Ã∑§ ŒËÉʸ ©ûÊ⁄UËÿ ¬˝∑§Ê⁄U ∑§ ¬Ê°ø-¬Ê°ø •¥∑§Ê¥ ∑§ ¬˝‡Ÿ „Ò¥– ߟ ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U 80 ‚ 120 ‡ÊéŒÊ¥
◊¥ ÁŒ∞ ¡ÊŸ øÊÁ„∞–

67/OS/1-215-A ] 3 [ Contd...

SECTION-A / πá«U-∑§

Questions 1 to 20 are MCQs of 1 mark each. Internal choices have been given wherever necessary.
¬˝‡Ÿ 1 ‚ 20 ¬˝àÿ∑§ 1 •¥∑§ ∑§ ’„ÈÁfl∑§À¬Ëÿ ¬˝‡Ÿ „Ò¥– ¡„Ê° ÷Ë •Êfl‡ÿ∑§ „Ê, •Ê¥ÃÁ⁄U∑§ Áfl∑§À¬ ÁŒ∞ ªÿ „Ò¥–
1. (i) A sole trader has : 1
(A) Unlimited resources (B) Limited resources
(C) Sufficient resources (D) None of the above
∞∑§ ∞∑§‹ √ÿʬÊ⁄UË ∑§ ¬Ê‚ „ÊÃ „Ò¥ —
(A) •‚ËÁ◊à dÊà (B) ‚ËÁ◊à dÊÃ
(C) ¬ÿʸåà dÊà (D) ߟ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥
(ii) Who takes the decisions in a Joint Hindu Family ?
(A) All members (B) Concensus
(C) Karta (D) None of the above
∞∑§ ‚¥ÿÈÄà Á„ãŒÍ ¬Á⁄UflÊ⁄U ◊¥ ÁŸáʸÿ ∑§ÊÒŸ ‹ÃÊ „Ò?
(A) ‚÷Ë ‚ŒSÿ (B) ‚fl¸ ‚ê◊ÁÃ
(C) ∑§Ãʸ (D) ߟ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥

2. (i) The primary aim of cooperative society is to : 1
(A) earn more profits (B) serve the members
(C) raise production (D) none of these
‚„∑§Ê⁄UË ‚Á◊Áà ∑§Ê ¬˝ÊÕÁ◊∑§ ©g‡ÿ „Ò —
(A) •Áœ∑§ ‹Ê÷ ∑§◊ÊŸÊ (B) ‚ŒSÿÊ¥ ∑§Ë ‚flÊ ∑§⁄UŸÊ
(C) ©à¬ÊŒŸ ’…∏ÊŸÊ (D) ߟ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥
(ii) A Joint Stock Company is registered under the :
(A) Statutory Act (B) Chartered Act
(C) Companies Act (D) Contract Act
∞∑§ ‚¥ÿÈÄà S≈UÊÚ∑§ ∑§ê¬ŸË Á∑§‚∑§ •ãê¸Ã ¬¥¡Ë∑Χà „ÊÃË „Ò?
(A) flÒœÊÁŸ∑§ •ÁœÁŸÿ◊ (B) øÊ≈¸U«¸U •ÁœÁŸÿ◊
(C) ∑§ê¬ŸË •ÁœÁŸÿ◊ (D) •ŸÈ’㜠•ÁœÁŸÿ◊

3. Which of the following is not a method of direct distribution ? 1
(A) Direct Mail (B) Broker
(C) Factory Outlet (D) Telemarketing
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∑§ÊÒŸ-‚Ë ¬˝àÿˇÊ ÁflÃ⁄UáÊ ∑§Ë ÁflÁœ Ÿ„Ë¥ „Ò?
(A) ¬˝àÿˇÊ «UÊ∑§ (B) Œ‹Ê‹
(C) »Ò§Ä≈U⁄UË Á’∑˝§Ë ∑§ãŒ˝ (D) ≈UÁ‹◊Ê∑¸§Á≈¥Uª

67/OS/1-215-A ] 4 [ Contd...

4. (i) Direct channels of distribution include : 1
(A) Producer → Retailer
(B) Producer → Consumer
(C) Producer → Agent → Consumer
(D) Retailer → Consumer
ÁflÃ⁄UáÊ ∑§ ¬˝àÿˇÊ ◊Êäÿ◊Ê¥ ◊¥ ‡ÊÊÁ◊‹ „Ò —
(A) ©à¬ÊŒ∑§ → »È§≈U∑§⁄U Áfl∑˝§ÃÊ
(B) ©à¬ÊŒ∑§ → ©¬÷ÊÄÃÊ
(C) ©à¬ÊŒ∑§ → ∞¡¥≈U → ©¬÷ÊÄÃÊ
(D) »È§≈U∑§⁄U Áfl∑˝§ÃÊ → ©¬÷ÊÄÃÊ
(ii) Retailers are the traders who buy goods from :
(A) Customers (B) Wholesalers
(C) Both (A) and (B) (D) Consumers
»È§≈U∑§⁄U Áfl∑˝§ÃÊ ∞‚ √ÿʬÊ⁄UË „ÊÃ „Ò¥ ¡Ê flSÃÈ•Ê¥ ∑§Ê __________‚ π⁄UËŒÃ „Ò¥–
(A) ª˝Ê„∑§Ê¥ (B) ÕÊ∑§ Áfl∑˝§ÃÊ•Ê¥
(C) ŒÊŸÊ¥ (A) fl (B) (D) ©¬÷ÊÄÃÊ•Ê¥
5. Which of the following is not a characteristic of advertising ? 1
(A) Impersonal (B) Non-paid
(C) Identified sponsor (D) Mass communication
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∑§ÊÒŸ-‚Ë ÁflôÊʬŸ ∑§Ë Áfl‡Ê·ÃÊ Ÿ„Ë¥ „Ò?
(A) •flÒÿÁÄÃ∑§ (B) ªÒ⁄U-÷ȪÃÊŸ
(C) ¬˝ÊÿÊ¡∑§ ∑§Ë ¬„øÊŸ (D) ¡Ÿ ‚¥øÊ⁄U

6. (i) Advertising is affected by __________ factors. 1
(A) Economic (B) Social
(C) Technological (D) All the above
ÁflôÊʬŸ __________ ∑§Ê⁄U∑§Ê¥ ‚ ¬˝÷ÊÁflà „ÊÃÊ „Ò–
(A) •ÊÁÕ¸∑§ (B) ‚Ê◊ÊÁ¡∑§
(C) Ã∑§ŸË∑§ËU (D) ©¬⁄UÊÄà ‚÷Ë
(ii) Electronic media includes :
(A) Radio (B) Television
(C) Internet (D) All of these
ß‹Ä≈˛UÊÚÁŸ∑§ ◊Êäÿ◊ ◊¥ ‡ÊÊÁ◊‹ „ÊÃÊ „Ò —
(A) ⁄UÁ«UÿÊ (B) ≈UÁ‹Áfl¡Ÿ
(C) ߥ≈U⁄UŸ≈U (D) ©¬⁄UÊÄà ‚÷Ë
7. In which year Consumer Protection Act was enforced ? 1
(A) 1976 (B) 1984
(C) 1986 (D) 1995
©¬÷ÊÄÃÊ ‚¥⁄UˇÊáÊ •ÁœÁŸÿ◊ ∑§’ ‹ÊªÍ „È•Ê?
(A) 1976 (B) 1984
(C) 1986 (D) 1995

67/OS/1-215-A ] 5 [ Contd...

8. In case an aggrieved consumer is not satisfied with the decision of the State Commission, he 1
can make further appeal into :
(A) National Commission (B) District Forum
(C) Supreme Court of India (D) All of the above
ÿÁŒ ∑§Ê߸ ¬ËÁ«∏à ©¬÷ÊÄÃÊ ⁄UÊíÿ •ÊÿÊª ∑§ ÁŸáʸÿ ‚ ‚ãÃÈc≈U Ÿ„Ë¥ „Ò, ÃÊ fl„ •Êª •¬Ë‹ ∑§⁄U ‚∑§ÃÊ „Ò —
(A) ⁄UÊc≈˛UËÿ •ÊÿÊª (B) Á¡‹Ê ◊¥ø
(C) ÷Ê⁄Uà ∑§Ê ‚flÊ¸ìÊ ãÿÊÿÊ‹ÿ (D) ©¬⁄UÊÄà ‚÷Ë

9. (i) Consumerism refers to movement by : 1
(A) Consumers (B) Producers
(C) Society (D) Government
©¬÷ÊÄÃÊflÊŒ ∞∑§ •ÊãŒÊ‹Ÿ „Ò —
(A) ©¬÷ÊÄÃÊ•Ê¥ ∑§Ê (B) ©à¬ÊŒ∑§Ê¥ ∑§Ê
(C) ‚◊Ê¡ ∑§Ê (D) ‚⁄U∑§Ê⁄U ∑§Ê
(ii) In case consumer is not satisfied with the order passed in the National Commission, he
can further make an appeal to :
(A) District Court (B) High Court
(C) Supreme Court (D) Any Court
ÿÁŒ ∑§Ê߸ ©¬÷ÊÄÃÊ ⁄UÊc≈˛UËÿ •ÊÿÊª ◊¥ ¬ÊÁ⁄Uà ÁŸáʸÿ ‚ ‚ãÃÈc≈U Ÿ„Ë¥ „Ò, ÃÊ fl„ •Êª •¬Ë‹ ∑§⁄U ‚∑§ÃÊ „Ò —
(A) Á¡‹Ê ãÿÊÿÊ‹ÿ ◊¥ (B) ©ìÊ ãÿÊÿÊ‹ÿ ◊¥
(C) ‚flÊ¸ìÊ ãÿÊÿÊ‹ÿ ◊¥ (D) Á∑§‚Ë ÷Ë ãÿÊÿÊ‹ÿ ◊¥

10. (i) Which right provides due compensation to consumers ? 1
(A) Right to choose (B) Right to be heard
(C) Right to be informed (D) Right to seek redressal
∑§ÊÒŸ-‚Ê •Áœ∑§Ê⁄U ©¬÷ÊÄÃÊ ∑§Ê ©Áøà ¬˝ÁÃ∑§Ê⁄U ÁŒ‹ÊÃÊ „Ò?
(A) øÈŸŸ ∑§Ê •Áœ∑§Ê⁄U (B) ‚ÈŸflÊ߸ ∑§Ê •Áœ∑§Ê⁄U
(C) ‚ÍÁøà Á∑§ÿ ¡ÊŸ ∑§Ê •Áœ∑§Ê⁄U (D) ÁŸflÊ⁄UáÊ ∑§Ê •Áœ∑§Ê⁄U
(ii) Consumer is a person who :
(A) Consumes goods and services
(B) Uses goods and services
(C) Buys goods and services for use
(D) All of these
©¬÷ÊÄÃÊ ∞∑§ √ÿÁÄà „ÊÃÊ „Ò ¡Ê —
(A) flSÃÈ•Ê¥ •ÊÒ⁄U ‚flÊ•Ê¥ ∑§Ê ©¬÷Êª ∑§⁄UÃÊ „Ò–
(B) flSÃÈ•Ê¥ •ÊÒ⁄U ‚flÊ•Ê¥ ∑§Ê ©¬ÿÊª ∑§⁄UÃÊ „Ò–
(C) flSÃÈ•Ê¥ •ÊÒ⁄U ‚flÊ•Ê¥ ∑§Ë π⁄UËŒ ©¬ÿÊª ∑§ Á‹∞ ∑§⁄UÃÊ „Ò–
(D) ©¬⁄UÊÄà ‚÷Ë

67/OS/1-215-A ] 6 [ Contd...

11. (i) Which of the following rights reflects that consumer’s interests will receive due 1
cosideration at appropriate forums ?
(A) Right to be heard (B) Right to choose
(C) Right to seek redressal (D) None of the above
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∑§ÊÒŸ-‚Ê •Áœ∑§Ê⁄U Œ‡ÊʸÃÊ „Ò Á∑§ ©¬÷ÊÄÃÊ•Ê¥ ∑§ Á„ÃÊ¥ ∑§Ê ©Áøà ◊¥øÊ¥ ¬⁄U äÿÊŸ ÁŒÿÊ ¡ÊÿªÊ?
(A) ‚ÈŸ ¡ÊŸ ∑§Ê •Áœ∑§Ê⁄U (B) øÈŸŸ ∑§Ê •Áœ∑§Ê⁄U
(C) ÁŸflÊ⁄UáÊ ◊Ê°ªŸ ∑§Ê •Áœ∑§Ê⁄U (D) ©¬⁄UÊÄà ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥
(ii) Which of the following is not the responsibility of the consumer ?
(A) To be heard (B) To think independently
(C) To be aware (D) To complain
ÁŸêŸÁ‹Áπà ◊¥ ‚ ©¬÷ÊÄÃÊ ∑§Ë Á¡ê◊ŒÊ⁄UË ∑§ÊÒŸ-‚Ë Ÿ„Ë¥ „Ò?
(A) ‚ÈŸÊ ¡ÊŸÊ (B) SflÃãòÊ M§¬ ‚ ‚ÊøŸÊ
(C) ¡ÊªM§∑§ ⁄U„ŸÊ (D) Á‡Ê∑§Êÿà ∑§⁄UŸÊ
12. Consumer protection is important because of : 1
(A) Consumer ignorance
(B) Unorganised Consumers
(C) Widespread exploitation of Consumers
(D) All of the above
©¬÷ÊÄÃÊ ‚¥⁄UˇÊáÊ ß‚Á‹∞ ◊„àfl¬Íáʸ „Ò —
(A) ©¬÷ÊÄÃÊ •ôÊÊŸÃÊ
(B) •‚¥ªÁ∆Uà ©¬÷ÊÄÃÊ
(C) ©¬÷ÊÄÃÊ•Ê¥ ∑§Ê √ÿʬ∑§ ‡ÊÊ·áÊ
(D) ©¬⁄UÊÄà ‚÷Ë
13. Which of the following right depicts that they should know their rights and must exercise 1
them ?
(A) Right to be informed (B) Right to be heard
(C) Right to Consumer Education (D) Right to choose
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∑§ÊÒŸ-‚Ê •Áœ∑§Ê⁄U Œ‡ÊʸÃÊ „Ò Á∑§ ©ã„¥ •¬Ÿ •Áœ∑§Ê⁄UÊ¥ ∑§Ê ¡ÊŸŸÊ øÊÁ„∞ •ÊÒ⁄U ©Ÿ∑§Ê ¬˝ÿÊª ∑§⁄UŸÊ
øÊÁ„∞?
(A) ‚ÍÁøà „ÊŸ ∑§Ê •Áœ∑§Ê⁄U (B) ‚ÈŸ ¡ÊŸ ∑§Ê •Áœ∑§Ê⁄U
(C) ©¬÷ÊÄÃÊ Á‡ÊˇÊÊ ∑§Ê •Áœ∑§Ê⁄U (D) øÈŸŸ ∑§Ê •Áœ∑§Ê⁄U
14. (i) A standardised mark printed on jewellery is known as : 1
(A) ISI (B) Agmark (C) Hallmark (D) ISO 2009
•Ê÷Í·áÊÊ¥ ¬⁄U ◊ÈÁŒ˝Ã ¬˝◊ÊÁ¬Ã Áøq ∑§Ê ∑§„Ê ¡ÊÃÊ „Ò —
(A) •Ê߸ ∞‚ •Ê߸ (ISI) (B) ∞ª◊Ê∑¸§ (C) „ÊÚ‹◊Ê∑¸§ (D) •Ê߸ ∞‚ •Ê 2009
(ii) District Commission has jurisdiction to entertain complaints where the value of goods
and services paid as consideration does not exceed __________ rupees.
(A) 10 lakh (B) 20 lakh (C) 30 lakh (D) 40 lakh
Á¡‹Ê •ÊÿÊª ∑§ ¬Ê‚ ©Ÿ Á‡Ê∑§ÊÿÃÊ¥ ¬⁄U ÁfløÊ⁄U ∑§⁄UŸ ∑§Ê •Áœ∑§Ê⁄U ˇÊòÊ „Ò ¡„Ê° ¬˝Áû§‹ ∑§ M§¬ ◊¥ ÷ȪÃÊŸ ∑§Ë
ªß¸ flSÃÈ•Ê¥ •ÊÒ⁄U ‚flÊ•Ê¥ ∑§Ê ◊ÍÀÿ __________ L§¬ÿ ‚ •Áœ∑§ Ÿ„Ë¥ „Ò–
(A) 10 ‹Êπ (B) 20 ‹Êπ (C) 30 ‹Êπ (D) 40 ‹Êπ

67/OS/1-215-A ] 7 [ Contd...

15. Wage employment means : 1
(A) Doing business
(B) Serving another person for wages or salary
(C) Engaging in some economic activity on his own
(D) None of the above
flß÷ÊªË ⁄UÊ¡ªÊ⁄U ∑§Ê •Õ¸ „Ò —
(A) √ÿfl‚Êÿ ∑§⁄UŸÊ
(B) ◊¡ŒÍ⁄UË ÿÊ flß ∑§ Á‹∞ Á∑§‚Ë •ãÿ √ÿÁÄà ∑§Ë ‚flÊ ∑§⁄UŸÊ
(C) Sflÿ¥ ∑ȧ¿U •ÊÁÕ¸∑§ ªÁÃÁflÁœÿÊ¥ ◊¥ ‚¥‹ÇŸ „ÊŸÊ
(D) ©¬⁄UÊÄà ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥

16. Career Path means : 1
(A) Work done in different job positions
(B) Way adopted for a career
(C) Getting professional degree
(D) Getting a job title
¡ËÁfl∑§Ê¬Ê¡¸Ÿ ∑§ ⁄UÊSÃ ∑§Ê •Õ¸ „Ò —
(A) •‹ª-•‹ª ¬ŒÊ¥ ¬⁄U ∑§Êÿ¸ ∑§⁄UŸÊ
(B) ¡ËÁfl∑§Ê ∑§ Á‹∞ •¬ŸÊÿÊ ªÿÊ ⁄UÊSÃÊ
(C) ¬‡Êfl⁄U Á«Uª˝Ë ¬˝Êåà ∑§⁄UŸÊ
(D) ∑§Êÿ¸ ∑§Ë ©¬ÊÁœ ¬˝Êåà ∑§⁄UŸÊ

17. (i) Choice of career involves : 1
(A) Wage Employment (B) Self-employment
(C) Both (A) and (B) (D) None of these
¡ËÁfl∑§Ê¬Ê¡¸Ÿ ∑§Ê øÿŸ ‡ÊÊÁ◊‹ ∑§⁄UÃÊ „Ò —
(A) flß÷ÊªË ⁄UÊ¡ªÊ⁄U (B) Sfl-⁄UÊ¡ªÊ⁄U
(C) ŒÊŸÊ¥ (A) fl (B) (D) ߟ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥
(ii) Choosing career requires :
(A) Interest (B) Personality
(C) Skills (D) All of these
∑Ò§Á⁄Uÿ⁄U øÿŸ ◊¥ •Êfl‡ÿ∑§ÃÊ „ÊÃË „Ò —
(A) L§Áø (B) √ÿÁÄÃàfl
(C) ŒˇÊÃÊ∞° (D) ÿ ‚÷Ë

18. Entrepreneurship leads to __________ in unemployment. 1
(A) Increase (B) Decrease
(C) Neither increase or decrease (D) None of the above
©lÁ◊ÃÊ ‚ ’⁄UÊ¡ªÊ⁄UË ◊¥ __________ •ÊÃË „Ò–
(A) flÎÁh (B) ∑§◊Ë
(C) Ÿ ÃÊ flÎÁh Ÿ „Ë ∑§◊Ë (D) ©¬⁄UÊÄà ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥

67/OS/1-215-A ] 8 [ Contd...

19. Which of the following are the qualities of successful entrepreneur ? 1
(A) They are confident
(B) They take responsibility for their actions
(C) They work hard
(D) All of the above
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∑§ÊÒŸ ‚Ê ‚»§‹ ©l◊Ë ∑§ ªÈáÊ „Ò¥?
(A) fl •Ê‡flSà „Ò¥
(B) fl •¬Ÿ ∑§ÊÿÊZ ∑§Ë Á¡ê◊ŒÊ⁄UË ‹Ã „Ò¥
(C) fl ∑§«∏Ë ◊„ŸÃ ∑§⁄UÃ „Ò¥
(D) ©¬⁄UÊÄà ‚÷Ë

20. (i) An entrepreneur do the things as : 1
(A) others are doing (B) different from other
(C) a lazy person (D) none of these
∞∑§ ©l◊Ë ß‚ ¬˝∑§Ê⁄U ∑§Êÿ¸ ∑§⁄UÃÊ „Ò ¡Ò‚ —
(A) •ãÿ ‹Êª ∑§⁄U ⁄U„U „Ò¥ (B) ŒÍ‚⁄UÊ¥ ‚ Á÷ãŸ
(C) ∞∑§ •Ê‹‚Ë √ÿÁÄà (D) ߟ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥
(ii) Which of the following is a function of the entrepreneur ?
(A) Innovation (B) Risk bearing
(C) Managing (D) All of above
ÁŸêŸÁ‹Áπà ◊¥ ‚ ∞∑§ ©l◊Ë ∑§Ê ∑§Êÿ¸ ∑§ÊÒŸ-‚Ê „Ò?
(A) ŸflÊøÊ⁄U (B) ¡ÊÁπ◊ ©∆UÊŸÊ
(C) ¬˝’㜠(D) ©¬⁄UÊÄà ‚÷Ë

SECTION-B / πá«U-π
Question No. 21 to 35 below. Internal choice have been given wherever necessary.
¬˝‡Ÿ 21 ‚ 35 ŸËø ÁŒÿ „Ò¥– ¡„Ê° ÷Ë •Êfl‡ÿ∑§ „Ê, •ÊãÃÁ⁄U∑§ Áfl∑§À¬ ÁŒÿ ªÿ „Ò¥–
21. Fill in the blanks : 2x1=2
(a) The activities which are performed with an objective to earn money are known as
__________.
(b) The terms and conditions of employment are decided by the __________.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) fl Á∑˝§ÿÊ∞° ¡Ê œŸ ∑§◊ÊŸ ∑§ ©Œ˜Œ‡ÿ ‚ ∑§Ë ¡ÊÃË „Ò¥, __________ ∑§„‹ÊÃË „Ò¥–
(b) ⁄UÊ¡ªÊ⁄U ∑§ ÁŸÿ◊ •ÊÒ⁄U ‡ÊÃZ __________ mÊ⁄UÊ Ãÿ ∑§Ë ¡ÊÃË „Ò¥–

22. Fill in the blanks : 2x1=2
(a) Today because of __________ the entire world has become a big market.
(b) Paying taxes to the government honestly and regularly is guided by __________.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) •Ê¡ __________ ∑§ ∑§Ê⁄UáÊ ‚ê¬Íáʸ Áfl‡fl ∞∑§ ’«∏Ê ’Ê$¡Ê⁄U ’Ÿ ªÿÊ „Ò–
(b) ‚⁄U∑§Ê⁄U ∑§Ê ÁŸÿÁ◊à ÃÕÊ ß¸◊ÊŸŒÊ⁄UË ∑§ ‚ÊÕ ∑§⁄UÊ¥ ∑§Ê ÷ȪÃÊŸ __________ mÊ⁄UÊ ÁŸŒ¸Á‡Êà „ÊÃÊ „Ò–

67/OS/1-215-A ] 9 [ Contd...

23. (i) Raman General Store is a big businessman who deals in selling Nestle products in his
locality. He purchased products of Nestle directly from the State Distributor in bulk
quantities and sold them in the market of small shopkeepers from different corners of
the city. Identify which type of trade followed by Raman General Store ? 1x2=2
⁄U◊Ÿ ¡Ÿ⁄U‹ S≈UÊ⁄U ∞∑§ ’«∏Ê √ÿfl‚ÊÿË „Ò ¡Ê •¬Ÿ ß‹Ê∑§ ◊¥ ŸS‹ ∑§ ©à¬ÊŒ ’øŸ ∑§Ê ∑§Ê◊ ∑§⁄UÃÊ „Ò– ©ã„Ê¥Ÿ
ŸS‹ ∑§ ©à¬ÊŒ ‚Ëœ ⁄UÊíÿ ÁflÃ⁄U∑§ ‚ ÷Ê⁄UË ◊ÊòÊÊ ◊¥ π⁄UËŒ •ÊÒ⁄U ©ã„¥ ‡Ê„⁄U ∑§ •‹ª-•‹ª ∑§ÊŸ ‚ •Êÿ ¿UÊ≈U-
¿UÊ≈U ŒÈ∑§ÊŸŒÊ⁄UÊ¥ ∑§Ê ’Ê$¡Ê⁄U ◊¥ ’øÊ– ⁄U◊Ÿ ¡Ÿ⁄U‹ S≈UÊ⁄U mÊ⁄UÊ •¬ŸÊ∞ ¡ÊŸ flÊ‹ √ÿʬÊ⁄U ∑§Ë ¬„øÊŸ ∑§⁄¥U–
(ii) ‘Moon Oil Mills’ produce refined oil. The entire production is lifted by ‘Shashi Oil
depot’, who in term sells it to various retailers. Mrs. Kamla, purchased 3 kg of oil from
‘Ramaji Groceries’. Name the wholesaler and retailer.
“◊ÍŸ Ã‹ Á◊‹” ¬Á⁄Uc∑Χà Ã‹ ©à¬ÊÁŒÃ ∑§⁄UÃË „Ò– ©Ÿ∑§Ê ‚◊Sà ©à¬ÊŒŸ “‡Ê‡ÊË Ã‹ Á«U¬Ê” mÊ⁄UÊ ©∆UÊ Á‹ÿÊ ¡ÊÃÊ
„Ò ¡Ê ©ã„¥ ÁflÁ÷㟠»È§≈U∑§⁄U Áfl∑˝§ÃÊ•Ê¥ ∑§Ê ’øÃË „Ò– üÊË◊Áà ∑§◊‹Ê Ÿ 3 kg Ã‹ “⁄UÊ◊Ê¡ËU πÊl ÷á«UÊ⁄” ‚
π⁄Uˌʖ ©¬⁄UÊÄà ∑§ •ÊœÊ⁄U ¬⁄U ÕÊ∑§ √ÿʬÊ⁄UË ÃÕÊ »È§≈U∑§⁄U √ÿʬÊ⁄UË ∑§Ê ŸÊ◊ Á‹Áπ∞–U

24. True or False : 2x1=2
(a) The liability of a sole proprietor is limited.
(b) Domestic producers improve the quality of their products because of multinational
companies.
‚àÿ ÿÊ •‚àÿ —
(a) ∞∑§‹ SflÊ◊Ë ∑§Ê ŒÊÁÿàfl ‚ËÁ◊à „Ò–
(b) ’„È⁄UÊc≈˛UËÿ ∑§ê¬ŸËÿÊ¥ ∑§ ∑§Ê⁄UáÊ ÉÊ⁄U‹Í ©lÊª •¬Ÿ ©à¬ÊŒÊ¥ ∑§Ë ªÈáÊflûÊÊ ◊¥ ‚ÈœÊ⁄U ‹ÊÃ „Ò¥–U

25. (i) Mr. Vikas is running a business in sole proprietorship. Due to loss in the business he
decided to wind up. On the day of winding up, the assets are worth ` 5 lakh and
liabilities are worth ` 8 lakh. He also has his personal property of ` 8 lakh. How much
do you think creditors will get at the time of winding up of the business ? 1x2=2
üÊË. Áfl∑§Ê‚ ∞∑§‹ SflÊÁ◊àfl flÊ‹Ê √ÿfl‚Êÿ ø‹Ê ⁄U„ „Ò¥– √ÿfl‚Êÿ ◊¥ „ÊÁŸ „ÊŸ ∑§ ∑§Ê⁄UáÊ ©ã„Ê¥Ÿ ß‚ ’㌠∑§⁄UŸ
∑§Ê »Ò§‚‹Ê Á‹ÿÊ– ‚◊ʬŸ ∑§ ÁŒŸ, ‚ê¬ÁûÊ 5 ‹Êπ L§¬ÿ ∑§Ë ÕË •ÊÒ⁄U ŒŸŒÊÁ⁄UÿÊ° 8 ‹Êπ L§¬ÿ ∑§Ë ÕË– ©Ÿ∑§
¬Ê‚ •¬ŸË ÁŸ¡Ë ‚ê¬ÁûÊ ÷Ë 8 ‹Êπ L§¬ÿ ∑§Ë „Ò– •Ê¬∑§ ÁfløÊ⁄U ‚ √ÿfl‚Êÿ ∑§ ‚◊ʬŸ ∑§ ‚◊ÿ ‹ŸŒÊ⁄UÊ¥ ∑§Ê
Á∑§ÃŸË ⁄UÊÁ‡Ê Á◊‹ªË?

(ii) Mrs. Reeta wants to start a business organisation but she is afraid that in case the assets
of her business fall short of repaying the liabilities, her personal assets could also be
used to repay the liabilities. Suggest to Mrs. Reeta, which form of business organisation
she should start so that her fear comes to end.
üÊË◊Áà ⁄UË≈UÊ ∞∑§ √ÿfl‚ÊÁÿ∑§ ‚¥ª∆UŸ ‡ÊÈM§ ∑§⁄UŸÊ øÊ„ÃË „Ò¥ ‹Á∑§Ÿ ©ã„¥ «U⁄U „Ò Á∑§ ÿÁŒ ©Ÿ∑§ √ÿfl‚Êÿ ∑§Ë
‚ê¬ÁûÊ ŒŸŒÊÁ⁄UÿÊ¥ ∑§Ê øÈ∑§ÊŸ ◊¥ ∑§◊ ¬«∏ ¡ÊÃË „Ò, ÃÊ ©Ÿ∑§Ë √ÿÁÄêà ‚ê¬ÁûÊ ∑§Ê ©¬ÿÊª ŒŸŒÊÁ⁄UÿÊ¥ ∑§Ê øÈ∑§ÊŸ
∑§ Á‹ÿ ÷Ë Á∑§ÿÊ ¡Ê ‚∑§ÃÊ „Ò– üÊË◊Áà ⁄UË≈UÊ ∑§Ê ⁄UÊÿ Œ¥ Á∑§ ©ã„¥ Á∑§‚ ¬˝∑§Ê⁄U ∑§Ê √ÿfl‚ÊÁÿ∑§ ‚¥ª∆UŸ ‡ÊÈM§ ∑§⁄UŸÊ
øÊÁ„∞ ÃÊÁ∑§ ©Ÿ∑§Ê ÷ÿ ‚◊Êåà „Ê ¡Êÿ–

67/OS/1-215-A ] 10 [ Contd...

26. (i) True or False : 2x1=2
(a) Feedback is one of the elements of the process of communication.
(b) People in an organisation can escape from communication.
‚àÿ ÿÊ •‚àÿ —
(a) ¬˝ÁÃ-©ûÊ⁄U ‚ê¬˝·áÊ ¬˝Á∑˝§ÿÊ ∑§Ê ∞∑§ Ãàfl „Ò–
(b) Á∑§‚Ë ‚¥ª∆UŸ ∑§ ‹Êª ‚ê¬˝·áÊ ‚ ’ø ‚∑§Ã „Ò¥–
(ii) Fill in the blanks :
(a) The person who receives the message is called as __________.
(b) Communication through words spoken is known as __________.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) ¡Ê √ÿÁÄà ‚¥Œ‡Ê ¬˝Êåà ∑§⁄UÃÊ „Ò ©‚ __________ ∑§„Ã „Ò¥–
(b) ‡ÊéŒÊ¥ ∑§ ©ìÊÊ⁄UáÊ mÊ⁄UÊ Á∑§ÿ ¡ÊŸ flÊ‹ ‚ê¬˝·áÊ ∑§Ê __________ ∑§„Ã „Ò¥–

27. Best Answer Test : 2x1=2
(a) The communication with the help of pictures, symbols, diagrams is called as
__________.
(b) What is Video-Conferencing ?
‚flÊ¸ûÊ◊ ©ûÊ⁄U ¬⁄UˡÊáÊ —
(a) ÁøòÊÊ¥, ¬˝ÃË∑§Ê¥, ⁄UπÊÁøòÊÊ¥ •ÊÁŒ ∑§ mÊ⁄UÊ „È∞ ‚ê¬˝·áÊ ∑§Ê __________ ∑§„Ã „Ò¥–
(b) flËÁ«UÿÊ ∑§Ê¥»§⁄¥UÁ‚¥ª ÄÿÊ „Ò?

28. (i) Fill in the blanks : 2x1=2
(a) KYC stand for __________.
(b) In a bank’s Balance Sheet, deposits is a __________.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) ∑§ flÊ߸ ‚Ë ∑§Ê ◊Ë’ „Ò __________–
(b) Á∑§‚Ë ’Ò¥∑§ ∑§Ë ’Ò‹ã‚ ‡ÊË≈U ◊¥, ¡◊Ê ∞∑§ __________ „Ò–
(ii) True or False :
(a) Overdraft facility can be provided in Current Account.
(b) RBI Act was enacted in 1935.
‚àÿ ÿÊ •‚àÿ —
(a) øÊ‹Í πÊÃ ◊¥ •Êfl⁄U«˛UÊç≈U ∑§Ë ‚ÈÁflœÊ ŒË ¡Ê ‚∑§ÃË „Ò–
(b) RBI •ÁœÁŸÿ◊ 1935 ◊¥ ‹ÊªÍ Á∑§ÿÊ ªÿÊ ÕÊ–

29. (a) Mahesh’s father wants to save ` 2,00,000 so that he can gift the money to Mahesh on
his graduation day. Which type of deposit should he open with the bank ? 2x1=2
◊„‡Ê ∑§ Á¬ÃÊ 2,00,000 L§¬ÿ ’øÊŸÊ øÊ„Ã „Ò¥ ÃÊÁ∑§ fl„ ©‚∑§ SŸÊÃ∑§ ÁŒfl‚ ¬⁄U ◊„‡Ê ∑§Ê ¬Ò‚ ©¬„Ê⁄U ◊¥ Œ
‚∑¥§– ©ã„¥ ’Ò¥∑§ ∑§ ‚ÊÕ Á∑§‚ ¬˝∑§Ê⁄U ∑§Ê ¡◊Ê πÊÃÊ πÊ‹ŸÊ øÊÁ„∞?
(b) Mr. Ravi has limited income and wants to save money for future needs. Which type of
bank deposit account should he open with the bank ?
üÊË. ⁄UÁfl ∑§ ¬Ê‚ ‚ËÁ◊à •Êÿ „Ò •ÊÒ⁄U fl„ ÷Áflcÿ ∑§Ë •Êfl‡ÿ∑§ÃÊ•Ê¥ ∑§ Á‹∞ ¬Ò‚Ê ’øÊŸÊ øÊ„ÃÊ „Ò– ©‚ Á∑§‚
¬˝∑§Ê⁄U ∑§Ê ’Ò¥∑§ ¡◊Ê πÊÃÊ ’Ò¥∑§ ◊¥ πÊ‹ŸÊ øÊÁ„∞?
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30. Fill in the blanks : 2x1=2
(a) The consideration of insurance is known as __________.
(b) The principle of utmost good faith is based on __________ between insurer and insured.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) ’Ë◊Ê ∑§ ¬˝Áû§‹ ∑§Ê __________ ∑§ M§¬ ◊¥ ¡ÊŸÊ ¡ÊÃÊ „Ò–
(b) ¬Íáʸ ‚Œ˜Áfl‡flÊ‚ ∑§Ê Á‚hʥà ’Ë◊Ê∑§Ãʸ •ÊÒ⁄U ’Ë◊ÊœÊ⁄U∑§ ∑§ ’Ëø __________ ¬⁄ •ÊœÊÁ⁄Uà „Ò–U

31. (i) If a person takes life insurance policy in the name of his wife and if later they get
divorced. Will it affect the insurance contract ? 1x2=2
ÿÁŒ √ÿÁÄà •¬ŸË ¬àŸË ∑§ ŸÊ◊ ¬⁄U ¡ËflŸ ’Ë◊Ê ¬ÊÚÁ‹‚Ë ‹ÃÊ „Ò •ÊÒ⁄U ’ÊŒ ◊¥ ©Ÿ∑§Ê ËÊ∑§ „Ê ¡ÊÃÊ „Ò– ÄÿÊ
ß‚∑§Ê ’Ë◊Ê •ŸÈ’㜠¬⁄U •‚⁄U ¬«UªÊ?
(ii) The ship carrying oranges was insured against losses arising from accident with
insurance company. The ship reached the port safely and there was a delay in unloading
the oranges from the ship. As a result, the oranges got spoilt. Will the insurance company
responsible to pay any compensation to insured ?
‚¥Ã⁄U ‹ ¡ÊŸ flÊ‹ ¡„Ê¡ ∑§Ê ’Ë◊Ê ∑§ê¬ŸË ‚ ŒÈÉʸ≈UŸÊ ‚ „ÊŸ flÊ‹ ŸÈ∑§‚ÊŸ ∑§ Á‹∞ ’Ë◊Ê ∑§⁄UÊÿÊ ªÿÊ ÕÊ– ¡„Ê¡
’¥Œ⁄UªÊ„ ¬⁄U ¬„È°ø ªÿÊ •ÊÒ⁄U ¡„Ê¡ ‚ ‚¥Ã⁄U ©ÃÊ⁄UŸ ◊¥ Œ⁄UË „È߸– ŸÃË¡Ê ÿ„ „È•Ê Á∑§ ‚¥Ã⁄U π⁄UÊ’ „Ê ª∞– ÄÿÊ ’Ë◊Ê
∑§ê¬ŸË ’Ë◊ÊœÊ⁄U∑§ ∑§Ê ∑§Ê߸ ◊È•Êfl¡Ê ŒŸ ∑§ Á‹∞ Á¡ê◊ŒÊ⁄U „ÊªË?
32. (i) True or False : 2x1=2
(a) Wholesalers require small amount of capital investment for their business.
(b) Channel of distribution is the route taken by goods as they move from producers
to consumers.
‚àÿ ÿÊ •‚àÿ —
(a) ÕÊ∑§ Áfl∑˝§ÃÊ•Ê¥ ∑§Ê •¬Ÿ √ÿfl‚Êÿ ∑§ Á‹∞ ¿UÊ≈UË ¬Í°¡Ë ∑§Ë •Êfl‡ÿ∑§ÃÊ „ÊÃË „Ò–
(b) Á¡‚ ◊ʪ¸ ‚ flSÃÈ∞° ©à¬ÊŒ∑§ ‚ ©¬÷ÊÄÃÊ Ã∑§ ¡ÊÃË „Ò¥, ©‚ ÁflÃ⁄UáÊ ◊Êäÿ◊ ∑§„Ã „Ò¥–
(ii) Fill in the blanks :
(a) Wholesaler is an important link between producer and __________.
(b) A retailer acts as a __________ between the wholesaler and the ultimate
consumer.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) ÕÊ∑§ √ÿʬÊ⁄UË, ©à¬ÊŒ∑§ ∞fl¥ __________ ∑§ ’Ëø ∞∑§ ◊„àfl¬Íáʸ ∑§«∏Ë „Ò–
(b) ∞∑§ »È§≈U∑§⁄U Áfl∑˝§ÃÊ, ÕÊ∑§ Áfl∑˝§ÃÊ ∞fl¥ •¥ÁÃ◊ ©¬÷ÊÄÃÊ ∑§ ’Ëø __________ ∑§Ê ∑§Ê◊ ∑§⁄UÃÊ „Ò–

33. True or False : 2x1=2
(a) Advertising is a powerful communication force, and it is also an important activity of
promotion mix.
(b) Salesmen get no help from advertising while selling goods and services to customers.
‚àÿ ÿÊ •‚àÿ —
(a) ÁflôÊʬŸ ∞∑§ ‡ÊÁÄÇÊÊ‹Ë ‚¥øÊ⁄U ‡ÊÁÄà „Ò, •ÊÒ⁄U ÿ„ ¬˝fløŸ Á◊o˝áÊ ∑§Ë ◊„àfl¬Íáʸ ªÁÃÁflÁœ ÷Ë „Ò–
(b) ∞∑§ ‚À‚◊ÒŸ ∑§Ê Á∑§‚Ë ©à¬ÊŒ •ÕflÊ ‚flÊ ∑§Ë Á’∑˝§Ë ◊¥ ÁflôÊʬŸ ‚ ∑§Ê߸ ‹Ê÷ Ÿ„Ë¥ Á◊‹ÃÊ–

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34. True or False : 2x1=2
(a) Responsibility of Consumer includes proper use of products or services.
(b) A responsible consumer is one who tries to protect his interest on his own.
‚àÿ ÿÊ •‚àÿ —
(a) ©¬÷ÊÄÃÊ ∑§Ë Á¡ê◊ŒÊ⁄UË ◊¥ ©à¬ÊŒÊ¥ •ÊÒ⁄U ‚flÊ•Ê¥ ∑§Ê ©Áøà ©¬ÿÊª ‡ÊÊÁ◊‹ „Ò–
(b) ∞∑§ Á¡ê◊ŒÊ⁄U ©¬÷ÊÄÃÊ fl„ „Ò ¡Ê •¬Ÿ Á„ÃÊ¥ ∑§Ë ⁄UˇÊÊ Sflÿ¥ ∑§⁄UŸ ∑§Ê ¬˝ÿÊ‚ ∑§⁄UÃÊ „Ò–

35. (i) Best Answer Test : 2x1=2
(a) When was the Essential Commodities Act was enacted ?
(b) BIS stands for __________.
‚flÊ¸ûÊ◊ ©ûÊ⁄U ¬⁄UˡÊáÊ —
(a) •Êfl‡ÿ∑§ flSÃÈ •ÁœÁŸÿ◊ ∑§’ ‹ÊªÍ Á∑§ÿÊ ªÿÊ?
(b) ’Ë •Ê߸ ∞‚ ∑§Ê ◊Ë’ „Ò __________–
(ii) Fill in the blanks :
(a) State Commission can deal with cases involving value of goods not exceeding
__________.
(b) Prevention of Food Adulteration Act was passed in the year __________.
Á⁄UÄà SÕÊŸ ÷⁄UÊ —
(a) ⁄UÊíÿ •ÊÿÊª __________ ‚ •Áœ∑§ Ÿ „Ê ◊ÍÀÿ flÊ‹ ◊Ê◊‹Ê¥ ‚ ÁŸ¬≈U ‚∑§ÃÊ „Ò–
(b) πÊl ¬ŒÊÕ¸ Á◊‹Êfl≈U ⁄UÊ∑§ÕÊ◊ •ÁœÁŸÿ◊ __________ fl·¸ ◊¥ ¬ÊÁ⁄Uà „È•Ê ÕÊ–

SECTION-C / πá«U-ª
Question No. 36 to 51 below. Internal choices have been given wherever necessary.
¬˝‡Ÿ 36 ‚ 51 ŸËø ÁŒ∞ „Ò¥– ¡„Ê° ÷Ë •Êfl‡ÿ∑§ „Ê, •ÊãÃÁ⁄U∑§ Áfl∑§À¬ ÁŒ∞ ª∞ „Ò¥–
36. What is a Partnership ? Explain in your own words. 2
‚ʤÊŒÊ⁄UË ÄÿÊ „Ò? •¬Ÿ ‡ÊéŒÊ¥ ◊¥ ‚◊¤ÊÊß∞–
37. What is Thrift and Credit Society ? Explain. 2
Á◊Ã√ÿÁÿÃÊ ∞fl¥ ´§áÊ ‚Á◊Áà ÄÿÊ „Ò? ‚◊¤ÊÊß∞–
38. (i) Which medium of advertising will be preferred by the blind ? 2
ŸòÊ„ËŸ ‹ÊªÊ¥ ∑§ Á‹∞ ∑§ÊÒŸ-‚Ê ÁflôÊʬŸ ◊Êäÿ◊ ¬˝÷Êfl‡ÊÊ‹Ë Á‚h „ÊªÊ?
(ii) Which media is useful for illiterate consumers ?
•Á‡ÊÁˇÊà ©¬÷ÊÄÃÊ•Ê¥ ∑§ Á‹∞ ∑§ÊÒŸ-‚Ê ◊ËÁ«UÿÊ ©¬ÿÊªË „Ò?
39. (i) Who is a Consumer ? Explain in brief. 2
©¬÷ÊÄÃÊ ∑§ÊÒŸ „Ò? ‚¥ˇÊ¬ ◊¥ ‚◊¤ÊÊß∞–
(ii) Give any two reliefs to a consumer under Consumer Protection Act, 1986.
©¬÷ÊÄÃÊ ‚¥⁄UˇÊáÊ •ÁœÁŸÿ◊, 1986 ∑§ •ãê¸Ã ∞∑§ ©¬÷ÊÄÃÊ ∑§Ê ∑§Ê߸ ŒÊ ⁄UÊ„Ã¥ ŒËÁ¡∞–

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40. Give the full form of COPRA. How does it benefit consumers ? 2
COPRA ∑§Ê ¬Íáʸ M§¬ ’ÃÊß∞– ß‚‚ ©¬÷ÊÄÃÊ•Ê¥ ∑§Ê ÄÿÊ ‹Ê÷ „ÊÃÊ „Ò?

41. (i) Write any two problems faced by consumers. 2
©¬÷ÊÄÃÊ•Ê¥ ∑§ ‚Ê◊Ÿ •ÊŸ flÊ‹Ë Á∑§ã„Ë¥ ŒÊ ‚◊SÿÊ•Ê¥ ∑§ ’Ê⁄U ◊¥ Á‹Áπ∞–
(ii) Why should a consumer look for ISI mark on the electric goods ?
∞∑§ ©¬÷ÊÄÃÊ•Ê¥ ∑§Ê Á’¡‹Ë ∑§ ‚Ê◊ÊŸ ¬⁄U •Ê߸.∞‚.•Ê߸. ◊Ê∑¸§ ÄÿÊ¥ ŒπŸÊ øÊÁ„∞?

42. Explain three types of Non-economic activities that you see in your surroundings. 3
ÃËŸ ¬˝∑§Ê⁄U ∑§Ë ªÒ⁄U-•ÊÁÕ¸∑§ Á∑˝§ÿÊ•Ê¥ ∑§Ê fláʸŸ ∑§ËÁ¡∞ Á¡ã„¥ •Ê¬ •¬Ÿ •Ê‚-¬Ê‚ ŒπÃ „Ò¥–

43. What is E-Commerce ? Explain any two types of E-Commerce. 3
߸-flÊÁáÊíÿ ÄÿÊ „Ò? ߸-flÊÁáÊíÿ ∑§ Á∑§ã„Ë¥ ŒÊ ¬˝∑§Ê⁄UÊ¥ ∑§Ê fláʸŸ ∑§ËÁ¡∞–

44. (i) What is ATM ? How does it help the customers of the bank ? 3
∞.≈UË.∞◊. ÄÿÊ „Ò? ÿ„ ’Ò¥∑§ ∑§ ª˝Ê„∑§Ê¥ ∑§Ê Á∑§‚ ¬˝∑§Ê⁄U ‚„ÊÿÃÊ ∑§⁄UÃÊ „Ò?
(ii) State any three secondary functions of a Commercial Bank.
∞∑§ flÊÁáÊÁíÿ∑§ ’Ò¥∑§ ∑§ Á∑§ã„Ë¥ ÃËŸ ÁmÃËÿ∑§ ∑§ÊÿÊZ ∑§Ê ©À‹π ∑§ËÁ¡∞–

45. State any three differences between wholesalers and retailers. 3
ÕÊ∑§ Áfl∑˝§ÃÊ ∞fl¥ »È§≈U∑§⁄U Áfl∑˝§ÃÊ ◊¥ ∑§Ê߸ ÃËŸ •ãÃ⁄U ’ÃÊßÿ–

46. (i) State any three qualities required for success in Self-employment. 3
Sfl⁄UÊ¡ªÊ⁄U ◊¥ ‚»§‹ÃÊ ∑§ Á‹∞ Á∑§ã„Ë¥ ÃËŸ ªÈáÊÊ¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–
(ii) State briefly the avenues of Wage Employment in the area of business.
√ÿfl‚Êÿ ∑§ ˇÊòÊ ◊¥ ŸÊÒ∑§⁄UË ∑§ ∑§ÊÒŸ-∑§ÊÒŸ ‚ •fl‚⁄U „Ò¥? ‚¥ˇÊà ◊¥ ‚◊¤ÊÊß∞–

47. (i) State any three qualities of a successful entrepreneur. 3
∞∑§ ‚»§‹ ©l◊Ë ∑§ Á∑§ã„Ë¥ ÃËŸ ªÈáÊÊ¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–
(ii) What factors you would like to consider if you start a small enterprise to produce paper
cups ?
ÿÁŒ •Ê¬ ¬¬⁄U ∑§¬ ’ŸÊŸ ∑§ Á‹∞ ∞∑§ ¿UÊ≈UÊ ©l◊ ‡ÊÈM§ ∑§⁄UÃ „Ò¥ ÃÊ •Ê¬ Á∑§Ÿ ∑§Ê⁄U∑§Ê¥ ¬⁄U ÁfløÊ⁄U ∑§⁄UŸÊ øÊ„¥ª?

48. What are Multinational Companies ? Give two examples. Explain any three advantages of 5
multinational companies.
’„È⁄UÊc≈˛UËÿ ∑§ê¬ÁŸÿÊ° ÄÿÊ „ÊÃË „Ò¥? ŒÊ ©ŒÊ„⁄UáÊ ŒËÁ¡∞– ’„È⁄UÊc≈˛UËÿ ∑§ê¬ÁŸÿÊ¥ ∑§ Á∑§ã„Ë¥ ÃËŸ ‹Ê÷Ê¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–

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49. (i) “Communication is as necessary to the business as the blood streams is to a person.” 5
Explain.
““∞∑§ √ÿfl‚Êÿ ◊¥ ‚ê¬˝·áÊ ∑§Ê ©ÃŸÊ „Ë ◊„àfl „Ò Á¡ÃŸÊ Á∑§ ∞∑§ √ÿÁÄà ∑§ Á‹∞ ⁄UÄà ‚¥øÊ⁄U ∑§Ê””– ‚◊¤ÊÊß∞–
(ii) Describe the procedure of opening a Saving Bank Account in a Bank.
Á∑§‚Ë ’Ò¥∑§ ◊¥ ’øà πÊÃÊ πÊ‹Ÿ ∑§Ë ¬˝Á∑˝§ÿÊ ∑§Ê ©À‹π ∑§ËÁ¡∞–
50. (i) Mohan takes an insurance policy of ` 1,00,000 with ‘X’ Company. The goods of Mohan 5
are damaged due to fire, the loss incurred is ` 30,000. ‘X’ Company shall restore the
actual loss but Mohan claims full amount of the policy. Name the principle of insurance
he violated and explain it in 50 words.
◊Ê„Ÿ ‘X’ ∑§ê¬ŸË ∑§ ‚ÊÕ 1,00,000 L§¬ÿ ∑§Ë ’Ë◊Ê ¬ÊÚÁ‹‚Ë ‹ÃÊ „Ò– •Êª ‹ªŸ ‚ ◊Ê„Ÿ ∑§Ê ‚Ê◊ÊŸ ˇÊÁê˝SÃ
„Ê ªÿÊ, 30,000 L§¬ÿ ∑§Ê ŸÈ∑§‚ÊŸ „È•Ê– ‘X’ ∑§ê¬ŸË flÊSÃÁfl∑§ „ÊÁŸ ∑§Ë ÷⁄U¬Ê߸ ∑§⁄UªË ‹Á∑§Ÿ ◊Ê„Ÿ ¬ÊÚÁ‹‚Ë
∑§Ë ¬Í⁄UË ⁄UÊÁ‡Ê ∑§Ê ŒÊflÊ ∑§⁄UÃÊ „Ò– ’Ë◊Ê ∑§ ©‚ Á‚hʥà ∑§Ê ŸÊ◊ ’ÃÊÿ¥ Á¡‚∑§Ê ©‚Ÿ ©À‹¥ÉÊŸ Á∑§ÿÊ ÃÕÊ ©‚
Á‚hʥà ∑§Ê 50 ‡ÊéŒÊ¥ ◊¥ ‚◊¤ÊÊß∞–
(ii) What purpose does Marine Insurance Policy serve ? Explain the different types of
marine insurance policies, which may be of use to exporters and importers.
‚◊ÈŒ˝Ë ’Ë◊Ê ∑§Ë ÄÿÊ ©¬ÿÊÁªÃÊ „Ò? •ÊÿÊÃ∑§Ê¥ ÃÕÊ ÁŸÿʸÃ∑§Ê¥ ∑§ Á‹ÿ ©¬ÿÊªË ÁflÁ÷㟠¬˝∑§Ê⁄U ∑§Ë ‚◊ÈŒ˝Ë ’Ë◊Ê
¬ÊÚÁ‹‚ËÿÊ¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–
51. What is meant by Advertising ? Give two features of advertising. Explain any three objectives 5
of advertising.
ÁflôÊʬŸ ‚ ÄÿÊ •Á÷¬˝Êÿ „Ò? ÁflôÊʬŸ ∑§Ë ŒÊ Áfl‡Ê·ÃÊ∞° ŒËÁ¡∞– ÁflôÊʬŸ ∑§ Á∑§ã„Ë¥ ÃËŸ ©Œ˜Œ‡ÿÊ¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–

-oOo-

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