CBSE Class 12 Question Paper 2026 Business Administration
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Page 1
FOR CBSE CLASS 12 EXAM PREPARATION
CBSE Class 12 2026
Question Paper ·
Business
Administration
EXAM YEAR TYPE SUBJECT
CBSE Class 12 2026 Question Paper Business Administration
Notes · Sample Papers · Previous Year Papers · Mock Tests
CBSE Class 12 2026
Question Paper ·
Business
Administration
EXAM YEAR TYPE SUBJECT
CBSE Class 12 2026 Question Paper Business Administration
Notes · Sample Papers · Previous Year Papers · Mock Tests
Page 2
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Series 3SPQR a SET~4
-
Q.P. Code 357
. - -
Roll No. -
Candidates must write the Q.P. Code
on the title page of the answer-book.
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(I) - 23 {} s e
Please s em that this question paper contains 23 printed pages. g l a
l a check
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(II) -
Q.P. Code given on the right hand side of the question paper should be
written on the title page of the answer-book by the candidate.
(III) - 24
Please check that this question paper contains 24 questions.
(IV) , -
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Please write down the serial number of the question in the
l as
answer-book at the given place before attempting it.
ag - 10.15
(V) - 15
10.15 10.30 -
-
15 minute time has been allotted to read this question paper. The question
paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the
candidates will read the question paper only and will not write any answer
on the answer-book during this period.
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.co s e m
s em BUSINESS l
ADMINISTRATION
g a
g la a : 60
a : 3
Time allowed : 3 hours Maximum Marks : 60
357 2373 1 P.T.O.
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m .co
m .co s e m
se g l a
Series 3SPQR a SET~4
-
Q.P. Code 357
. - -
Roll No. -
Candidates must write the Q.P. Code
on the title page of the answer-book.
m
c o m m .co
.
(I) - 23 {} s e
Please s em that this question paper contains 23 printed pages. g l a
l a check
a
ag - - -
(II) -
Q.P. Code given on the right hand side of the question paper should be
written on the title page of the answer-book by the candidate.
(III) - 24
Please check that this question paper contains 24 questions.
(IV) , -
m
co .
e m
Please write down the serial number of the question in the
l as
answer-book at the given place before attempting it.
ag - 10.15
(V) - 15
10.15 10.30 -
-
15 minute time has been allotted to read this question paper. The question
paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the
candidates will read the question paper only and will not write any answer
on the answer-book during this period.
m
m .co
.co s e m
s em BUSINESS l
ADMINISTRATION
g a
g la a : 60
a : 3
Time allowed : 3 hours Maximum Marks : 60
357 2373 1 P.T.O.
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Page 3
:
(i)
(ii) - 24 : - -
(iii) - -
(iv) (6 + 18) = 24 , 3 ()
(6 + 11) = 17
(v)
(vi) - : (30 ) :
(a) 6
(b)
(c)
(d) /
(vii) - : (30 ) :
(a) 18
(b) 11
(c)
(d) /
–
( )
1. 6 4 : 41=4
(i) _____
1
(A) () (B) ()
(C) () (D) ( )
357 2
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(i)
(ii) - 24 : - -
(iii) - -
(iv) (6 + 18) = 24 , 3 ()
(6 + 11) = 17
(v)
(vi) - : (30 ) :
(a) 6
(b)
(c)
(d) /
(vii) - : (30 ) :
(a) 18
(b) 11
(c)
(d) /
–
( )
1. 6 4 : 41=4
(i) _____
1
(A) () (B) ()
(C) () (D) ( )
357 2
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Page 4
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a
General Instructions :
(i) Please read the instructions carefully.
(ii) This Question Paper consists of 24 questions in two sections : Section–A
and Section–B.
(iii) Section–A has Objective type questions whereas Section–B contains
m
Subjective type questions.
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(iv) Out of the given (6 + 18) = 24 questions, a candidate has to answer e m
em= 17 questions in the allotted (maximum) time of 3 hours. glas
(6 + 11)
s
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(v) Alllaquestions of a particular section must be attempted in the correct order.
a
a
(vi) Section–A : Objective Type Questions (30 Marks) :
(a) This Section has 6 questions.
(b) There is no negative marking.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.
m
(vii) Section–B : Subjective Type Questions (30 Marks) :
.co
(a)
s em
This Section has 18 questions.
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(b) A candidate has to do
a questions.
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a
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.
Section – A
(Objective Type Questions)
m
1.
m Answer any 4 out of the given 6 questions on Employability Skills : c. o 4 1 = 4
c. o (i) _________ helps in making the content in electronic spreadsheet
s e m look
s em neat and easy to read.
g l a 1
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ag (A) Alignment
(C) Filtering
(B) Sorting
(D) Formatting
357 3 P.T.O.
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m .co
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a
General Instructions :
(i) Please read the instructions carefully.
(ii) This Question Paper consists of 24 questions in two sections : Section–A
and Section–B.
(iii) Section–A has Objective type questions whereas Section–B contains
m
Subjective type questions.
m .co
.co
(iv) Out of the given (6 + 18) = 24 questions, a candidate has to answer e m
em= 17 questions in the allotted (maximum) time of 3 hours. glas
(6 + 11)
s
g
(v) Alllaquestions of a particular section must be attempted in the correct order.
a
a
(vi) Section–A : Objective Type Questions (30 Marks) :
(a) This Section has 6 questions.
(b) There is no negative marking.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.
m
(vii) Section–B : Subjective Type Questions (30 Marks) :
.co
(a)
s em
This Section has 18 questions.
g
(b) A candidate has to do
a questions.
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a
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.
Section – A
(Objective Type Questions)
m
1.
m Answer any 4 out of the given 6 questions on Employability Skills : c. o 4 1 = 4
c. o (i) _________ helps in making the content in electronic spreadsheet
s e m look
s em neat and easy to read.
g l a 1
la a
ag (A) Alignment
(C) Filtering
(B) Sorting
(D) Formatting
357 3 P.T.O.
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Page 5
(ii) ? 1
(A) (B)
(C) (D)
(iii) ‘ ’ ? 1
(A) (B)
(C) (D)
(iv) ‘RESPECT’ ‘R’ ? 1
(A) (B)
(C) (D)
(v)
? 1
(A) (B)
(C) (D)
(vi) ? 1
(A)
(B)
(C)
(D)
357 4
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(A) (B)
(C) (D)
(iii) ‘ ’ ? 1
(A) (B)
(C) (D)
(iv) ‘RESPECT’ ‘R’ ? 1
(A) (B)
(C) (D)
(v)
? 1
(A) (B)
(C) (D)
(vi) ? 1
(A)
(B)
(C)
(D)
357 4
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Page 6
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a
(ii) Which gas is not emitted due to burning of fossil fuel ? 1
(A) Carbon dioxide (B) Nitrogen oxide
(C) Hydrogen (D) Ozone
(iii) Which of the following is not a parameter of ‘Big five factor’ of m
personality ?
c o m 1
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(A) Consciousness (B) Openness s e
s e l a
g a
l Neuroticism
(C) (D) Introversion ag
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(iv) What does ‘R’ stand for in the acronym ‘RESPECT’ to ensure active
listening ? 1
(A) Regards everyone (B) Remove distractions
(C) Receive information (D) Respond quickly
o m
(v) Despite facing multiple failures,m
. c
Ajay continues to work hard towards
s eservant. He sees failure as a learning
laof self management is best reflected in
his dream of becoming a civil
g
a
opportunity. Which quality
Ajay’s behaviour ? 1
(A) Procrastination (B) Positive attitude
(C) Overconfidence (D) Manifestation
(vi) Which of the following is an example of innovation by an
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entrepreneur ? 1
. c om (A) Selling old products e m
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ag (C) Creating new app for online learning
(D) Ignoring customer feedback
357 5 P.T.O.
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m .co
m .co s e m
se g l a
a
(ii) Which gas is not emitted due to burning of fossil fuel ? 1
(A) Carbon dioxide (B) Nitrogen oxide
(C) Hydrogen (D) Ozone
(iii) Which of the following is not a parameter of ‘Big five factor’ of m
personality ?
c o m 1
m .co
m .
(A) Consciousness (B) Openness s e
s e l a
g a
l Neuroticism
(C) (D) Introversion ag
a
(iv) What does ‘R’ stand for in the acronym ‘RESPECT’ to ensure active
listening ? 1
(A) Regards everyone (B) Remove distractions
(C) Receive information (D) Respond quickly
o m
(v) Despite facing multiple failures,m
. c
Ajay continues to work hard towards
s eservant. He sees failure as a learning
laof self management is best reflected in
his dream of becoming a civil
g
a
opportunity. Which quality
Ajay’s behaviour ? 1
(A) Procrastination (B) Positive attitude
(C) Overconfidence (D) Manifestation
(vi) Which of the following is an example of innovation by an
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entrepreneur ? 1
. c om (A) Selling old products e m
e m l as
las (B) Copying another brand
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ag (C) Creating new app for online learning
(D) Ignoring customer feedback
357 5 P.T.O.
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Page 7
2. 7 5 : 51=5
(i) ‘’ _____ 1
(A)
(B)
(C)
(D)
(ii) ? 1
(A)
(B)
(C)
(D)
(iii) ? 1
(A) (B) ( )
(C) (D)
(iv) ? 1
(A) (B)
(C) (D)
(v) ? 1
(A)
(B)
(C)
(D)
357 6
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(i) ‘’ _____ 1
(A)
(B)
(C)
(D)
(ii) ? 1
(A)
(B)
(C)
(D)
(iii) ? 1
(A) (B) ( )
(C) (D)
(iv) ? 1
(A) (B)
(C) (D)
(v) ? 1
(A)
(B)
(C)
(D)
357 6
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Page 8
m
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m .co s e m
se g l a
a
2. Answer any 5 out of the given 7 questions : 51=5
(i) According to the concept of management as a group, the term
‘management’ refers to – 1
(A) Only the CEO
(B) Employees of the organisation
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(C) Administrative staff
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(D) All individuals managing organisational tasks
s e m
s em g l a
l a feature distinguishes management as an art rather than aa
agpure science ?
(ii) Which
1
(A) Universal applicability of its principles
(B) Predictability of outcomes
(C) Reliance on creativity and personal skill
(D) Systematic experimentation
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(iii) Which of the following is NOT a type of plan ? .co 1
(A) Strategy
s e(B)m Mission
(C) Procedure g la (D) Policy
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(iv) Which of the following is a hurdle of communication related to
mental state ? 1
(A) Language Hurdle (B) Physical Hurdle
(C) Emotional Hurdle (D) Systematic Hurdle
o m
m(v) What are hygiene factors according to Herzberg’s two factor c
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c. o (A) Factors that motivate employees intrinsically. s e m
e m l a
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(B) Basic factors whose absence causes dissatisfaction.
a
ag (C) Opportunities for growth and advancement.
(D) Rewards for high achievement.
357 7 P.T.O.
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m .co
m .co s e m
se g l a
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2. Answer any 5 out of the given 7 questions : 51=5
(i) According to the concept of management as a group, the term
‘management’ refers to – 1
(A) Only the CEO
(B) Employees of the organisation
m
.co
(C) Administrative staff
m
.co
(D) All individuals managing organisational tasks
s e m
s em g l a
l a feature distinguishes management as an art rather than aa
agpure science ?
(ii) Which
1
(A) Universal applicability of its principles
(B) Predictability of outcomes
(C) Reliance on creativity and personal skill
(D) Systematic experimentation
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(iii) Which of the following is NOT a type of plan ? .co 1
(A) Strategy
s e(B)m Mission
(C) Procedure g la (D) Policy
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(iv) Which of the following is a hurdle of communication related to
mental state ? 1
(A) Language Hurdle (B) Physical Hurdle
(C) Emotional Hurdle (D) Systematic Hurdle
o m
m(v) What are hygiene factors according to Herzberg’s two factor c
.theory ? 1
c. o (A) Factors that motivate employees intrinsically. s e m
e m l a
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(B) Basic factors whose absence causes dissatisfaction.
a
ag (C) Opportunities for growth and advancement.
(D) Rewards for high achievement.
357 7 P.T.O.
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Page 9
(vi) ? 1
(A)
(B)
(C)
(D)
(vii) : 1
(A)
(B)
(C)
(D)
3. 7 6 : 61=6
(i) ? 1
(A)
(B) ,
(C)
(D)
(ii)
? 1
(A)
(B) ( )
(C) - ( )
(D)
(iii) ? 1
(A) (B)
(C) (D)
357 8
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(A)
(B)
(C)
(D)
(vii) : 1
(A)
(B)
(C)
(D)
3. 7 6 : 61=6
(i) ? 1
(A)
(B) ,
(C)
(D)
(ii)
? 1
(A)
(B) ( )
(C) - ( )
(D)
(iii) ? 1
(A) (B)
(C) (D)
357 8
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Page 10
m
m .co
m .co s e m
se g l a
a
(vi) Why is vision and foresight important for a leader ? 1
(A) To react normally to problems
(B) To visualize future events and guide the organisation
accordingly
(C) To focus on present tasks
m
.co
(D) To avoid taking responsibility
o m m
c
. economic responsibility of a business is _______. s e
e m
(vii) The primary
l
1
a
(A)asTo earn profits by meeting consumer needs
g l To donate for charity ag
a (B)
(C) To control pollution
(D) To pay taxes honestly
3. Answer any 6 out of the given 7 questions : 61=6
(i) How does Information Technology improve business communication ? 1
m
(A) By reducing the number of employees
o
c
. among customers, suppliers
(B) By making communication easier
e m
and employees
s
la for meetings
g
(C) By eliminating the need
a
(D) By increasing paper work
(ii) Which leadership style is most suitable when quick decisions are
needed and subordinates are inexperienced ? 1
(A) Democratic (B) Autocratic
(C) Free-Rein (D) Transformational
m
m
c. o (iii) Encouraging innovation in an organisation primarily contributes
m to : .co
s e 1
s em (A) Reducing financial risks
g l a
la a
ag
(B) Increasing bureaucratic control
(C) Avoiding employee motivation
(D) Enhancing competitive advantage
357 9 P.T.O.
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m .co
m .co s e m
se g l a
a
(vi) Why is vision and foresight important for a leader ? 1
(A) To react normally to problems
(B) To visualize future events and guide the organisation
accordingly
(C) To focus on present tasks
m
.co
(D) To avoid taking responsibility
o m m
c
. economic responsibility of a business is _______. s e
e m
(vii) The primary
l
1
a
(A)asTo earn profits by meeting consumer needs
g l To donate for charity ag
a (B)
(C) To control pollution
(D) To pay taxes honestly
3. Answer any 6 out of the given 7 questions : 61=6
(i) How does Information Technology improve business communication ? 1
m
(A) By reducing the number of employees
o
c
. among customers, suppliers
(B) By making communication easier
e m
and employees
s
la for meetings
g
(C) By eliminating the need
a
(D) By increasing paper work
(ii) Which leadership style is most suitable when quick decisions are
needed and subordinates are inexperienced ? 1
(A) Democratic (B) Autocratic
(C) Free-Rein (D) Transformational
m
m
c. o (iii) Encouraging innovation in an organisation primarily contributes
m to : .co
s e 1
s em (A) Reducing financial risks
g l a
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(B) Increasing bureaucratic control
(C) Avoiding employee motivation
(D) Enhancing competitive advantage
357 9 P.T.O.
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Page 11
(iv) ? 1
(A)
(B)
(C)
(D)
(v) , ,
? 1
(vi) ? 1
(A)
(B)
(C)
(D)
(vii) _____ 1
(A)
(B)
(C)
(D)
4. 6 5 51=5
(i) ? 1
(A)
(B)
(C)
(D)
357 10
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(A)
(B)
(C)
(D)
(v) , ,
? 1
(vi) ? 1
(A)
(B)
(C)
(D)
(vii) _____ 1
(A)
(B)
(C)
(D)
4. 6 5 51=5
(i) ? 1
(A)
(B)
(C)
(D)
357 10
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Page 12
m
m .co
m .co s e m
se g l a
a
(iv) Which one of the following is not an importance of controlling ? 1
(A) Accomplishing organisational goals
(B) Facilitating coordination in action
(C) Ensuring order and discipline
(D) Clarity on working relationships
m
m .co
(v) .co
Despite being highly capable, a new employee is not promoted for
m s e m
e
years, while less competent senior employee retain top positions.
s l a
g l a
Which principle of management is being ignored here ? ag 1
a
(vi) Which of the following is an advantage of informal communication ? 1
(A) It encourages people to share their problems freely.
(B) It always keeps communication professional.
(C) It maintains official documentation.
(D) It helps in establishing procedures.
m
.co
s em
(vii) Job enrichment is best described as _________. 1
g
(A) Adding responsibility
a challenge to a job.
land
a
(B) Offering financial incentives.
(C) Increase the number of tasks at same level.
(D) Reducing the workload of employees.
4. Answer any 5 out of the given 6 questions : 51=5
(i) Which of the following is not one of Taylor’s principles of Scientific
m
c. o
m management ?
m.co 1
m
(A) Science, not rule of thumb
s e
s e (B) Stability of Tenure
g l a
g la (C) Harmony, not discord
a
a (D) Maximum output instead of restricted output
357 11 P.T.O.
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s em l a
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m .co
m .co s e m
se g l a
a
(iv) Which one of the following is not an importance of controlling ? 1
(A) Accomplishing organisational goals
(B) Facilitating coordination in action
(C) Ensuring order and discipline
(D) Clarity on working relationships
m
m .co
(v) .co
Despite being highly capable, a new employee is not promoted for
m s e m
e
years, while less competent senior employee retain top positions.
s l a
g l a
Which principle of management is being ignored here ? ag 1
a
(vi) Which of the following is an advantage of informal communication ? 1
(A) It encourages people to share their problems freely.
(B) It always keeps communication professional.
(C) It maintains official documentation.
(D) It helps in establishing procedures.
m
.co
s em
(vii) Job enrichment is best described as _________. 1
g
(A) Adding responsibility
a challenge to a job.
land
a
(B) Offering financial incentives.
(C) Increase the number of tasks at same level.
(D) Reducing the workload of employees.
4. Answer any 5 out of the given 6 questions : 51=5
(i) Which of the following is not one of Taylor’s principles of Scientific
m
c. o
m management ?
m.co 1
m
(A) Science, not rule of thumb
s e
s e (B) Stability of Tenure
g l a
g la (C) Harmony, not discord
a
a (D) Maximum output instead of restricted output
357 11 P.T.O.
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Page 13
(ii) ? 1
(A) (B)
(C) (D)
(iii)
? 1
(iv)
? 1
(A) (B)
(C) (D)
(v)
? 1
(A)
(B)
(C)
(D)
(vi) ? 1
(A)
(B)
(C)
(D)
357 12
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(A) (B)
(C) (D)
(iii)
? 1
(iv)
? 1
(A) (B)
(C) (D)
(v)
? 1
(A)
(B)
(C)
(D)
(vi) ? 1
(A)
(B)
(C)
(D)
357 12
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Page 14
m
m .co
m .co s e m
se g l a
a
(ii) Which of the following characteristics highlights management as an
intangible force ? 1
(A) Targeted achievements and satisfaction
(B) Physical presence of managers
(C) Visible office infrastructure
m
m
(D) Employees names in records
.co
.co e m
s em introduces a programme for newly hired software glas
la
(iii) A company
g
developer to learn coding standards and internal tools. Which step ofa
a staffing is referred above ? 1
(iv) Which software is commonly used in business for accounting and
financial management ? 1
(A) Photoshop (B) Tally
(C) AutoCAD (D) Canva m
m .co
(v) Which of the following is a as e
benefit of company’s social responsibility
g l
a ?
related to human resources 1
(A) Increasing short term profits
(B) Avoiding taxes
(C) Reducing product quality to save costs
(D) Aiding in recruitment and retention of employees
m
c. o
m (vi) What is the main purpose of leadership in an organisation ? .co 1
m (A) To maintain strict discipline s em
s e g lagoals
g la a
(B) To influence and guide people towards achieving
a (C) To avoid responsibility
(D) To delegate work to subordinates
357 13 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 13 of 24
m .co
m .co s e m
se g l a
a
(ii) Which of the following characteristics highlights management as an
intangible force ? 1
(A) Targeted achievements and satisfaction
(B) Physical presence of managers
(C) Visible office infrastructure
m
m
(D) Employees names in records
.co
.co e m
s em introduces a programme for newly hired software glas
la
(iii) A company
g
developer to learn coding standards and internal tools. Which step ofa
a staffing is referred above ? 1
(iv) Which software is commonly used in business for accounting and
financial management ? 1
(A) Photoshop (B) Tally
(C) AutoCAD (D) Canva m
m .co
(v) Which of the following is a as e
benefit of company’s social responsibility
g l
a ?
related to human resources 1
(A) Increasing short term profits
(B) Avoiding taxes
(C) Reducing product quality to save costs
(D) Aiding in recruitment and retention of employees
m
c. o
m (vi) What is the main purpose of leadership in an organisation ? .co 1
m (A) To maintain strict discipline s em
s e g lagoals
g la a
(B) To influence and guide people towards achieving
a (C) To avoid responsibility
(D) To delegate work to subordinates
357 13 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 13 of 24
Page 15
5. 6 5 : 51=5
(i) ‘’ ? 1
(A) ‘ ’ ‘’
(B) ‘’ ‘’
(C) ‘ ’ ‘’
(D) ‘’ ‘’
(ii)
? 1
(A) (B)
(C) (D)
(iii)
? 1
(A) (B)
(C) (D) ()
(iv) , :
? 1
(v) ? 1
(A)
(B)
(C)
(D)
357 14
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(i) ‘’ ? 1
(A) ‘ ’ ‘’
(B) ‘’ ‘’
(C) ‘ ’ ‘’
(D) ‘’ ‘’
(ii)
? 1
(A) (B)
(C) (D)
(iii)
? 1
(A) (B)
(C) (D) ()
(iv) , :
? 1
(v) ? 1
(A)
(B)
(C)
(D)
357 14
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Page 16
m
m .co
m .co s e m
se g l a
a
5. Answer any 5 out of the given 6 questions : 51=5
(i) What is the origin of the term ‘motivation’ ? 1
(A) Greek word ‘movere’ meaning ‘to move’
(B) French word ‘motive’ meaning ‘reason’
(C) Latin word ‘movere’ meaning ‘to move’
(D) German word ‘motiv’ meaning ‘reason’ m
c o m m .co
.
(ii) Which stakeholder is NOT listed as fundamental to the survival of a
s e
s em ?
business
g l1a
l a a
ag
(A) Customers (B) Employees
(C) Local residents (D) Competitors
(iii) The company’s policy ensures every employee gets fair wages based
on their role and market standards. What is the likely long term
effect of following this principle ? 1
(A) Increased turnover
(B) Reduced morale
o m
(C) Increased employee loyalty . c
(D) Centralization of power se
m
g la
a
(iv) A team is highly skilled but lacks unity in action. The manager
usually holds meetings to ensure all departments are working
towards a common objective. What importance of directing does this
reflect ? 1
(v) From the following statements, which one is NOT a function of
middle level management ?
m 1
m c. ofor the
(A) Analysing the business environment and its implications
m .co survival of the firm.
s em
s e la
(B) Interpreting the policies framed by top management.
g
g la a personnel.
(C) Ensuring that their department has necessary
a (D) Motivating people in their department to achieve desired
objectives.
357 15 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 15 of 24
m .co
m .co s e m
se g l a
a
5. Answer any 5 out of the given 6 questions : 51=5
(i) What is the origin of the term ‘motivation’ ? 1
(A) Greek word ‘movere’ meaning ‘to move’
(B) French word ‘motive’ meaning ‘reason’
(C) Latin word ‘movere’ meaning ‘to move’
(D) German word ‘motiv’ meaning ‘reason’ m
c o m m .co
.
(ii) Which stakeholder is NOT listed as fundamental to the survival of a
s e
s em ?
business
g l1a
l a a
ag
(A) Customers (B) Employees
(C) Local residents (D) Competitors
(iii) The company’s policy ensures every employee gets fair wages based
on their role and market standards. What is the likely long term
effect of following this principle ? 1
(A) Increased turnover
(B) Reduced morale
o m
(C) Increased employee loyalty . c
(D) Centralization of power se
m
g la
a
(iv) A team is highly skilled but lacks unity in action. The manager
usually holds meetings to ensure all departments are working
towards a common objective. What importance of directing does this
reflect ? 1
(v) From the following statements, which one is NOT a function of
middle level management ?
m 1
m c. ofor the
(A) Analysing the business environment and its implications
m .co survival of the firm.
s em
s e la
(B) Interpreting the policies framed by top management.
g
g la a personnel.
(C) Ensuring that their department has necessary
a (D) Motivating people in their department to achieve desired
objectives.
357 15 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 15 of 24
Page 17
(vi) ,
, -
? 1
6. 6 5 : 51=5
(i)
1
(ii)
1
(iii) ? 1
(A)
(B)
(C)
(D)
(iv) ? 1
(A) (B)
(C) (D)
(v) ? 1
(vi)
? 1
(A) (B)
(C) (D)
357 16
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, -
? 1
6. 6 5 : 51=5
(i)
1
(ii)
1
(iii) ? 1
(A)
(B)
(C)
(D)
(iv) ? 1
(A) (B)
(C) (D)
(v) ? 1
(vi)
? 1
(A) (B)
(C) (D)
357 16
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Page 18
m
m .co
m .co s e m
se g l a
a
(vi) During a meeting, Rakesh, the production manager, was giving a
presentation. While his CEO Kunal was just acknowledging him
through his gestures, body language and facial expressions. Which
type of communication is Kunal primarily using ? 1
6. Answer any 5 out of given 6 questions. 51=5
m
(i)
m
A factory is paying all workers the same wage regardless of output.
.co
.co
This leads to decline in productivity. Identify the technique of
s e m
em
Scientific management which is being ignored.
s l1a
g la ag
(ii)a Developing premises is the second step in the process of one of the
management functions. Identify the management function. 1
(iii) What is the role of intranet in a business ? 1
(A) To sell products online.
(B) To enable electronic exchange of information within the firm.
(C) To advertise on social media.
m
.co
(D) To enable exchange of information outside the organisation.
s em
(iv) Which of the following islamost associated with the Neo-Classical
approach ? ag 1
(A) Henri Fayol’s principles
(B) Taylor’s scientific management
(C) Elton Mayo’s Hawthorne studies
(D) Max Weber’s bureaucracy
m
c om
(v) Who gave the concept of Transformational leadership ?
m .co 1
m . s e
s e (vi) A company achieves synergy by aligning the goals
l a of individual
g la ag of :
employees with organisational goals. This is an example 1
a (A) Planning (B) Goal setting
(C) Direction (D) Coordination
357 17 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 17 of 24
m .co
m .co s e m
se g l a
a
(vi) During a meeting, Rakesh, the production manager, was giving a
presentation. While his CEO Kunal was just acknowledging him
through his gestures, body language and facial expressions. Which
type of communication is Kunal primarily using ? 1
6. Answer any 5 out of given 6 questions. 51=5
m
(i)
m
A factory is paying all workers the same wage regardless of output.
.co
.co
This leads to decline in productivity. Identify the technique of
s e m
em
Scientific management which is being ignored.
s l1a
g la ag
(ii)a Developing premises is the second step in the process of one of the
management functions. Identify the management function. 1
(iii) What is the role of intranet in a business ? 1
(A) To sell products online.
(B) To enable electronic exchange of information within the firm.
(C) To advertise on social media.
m
.co
(D) To enable exchange of information outside the organisation.
s em
(iv) Which of the following islamost associated with the Neo-Classical
approach ? ag 1
(A) Henri Fayol’s principles
(B) Taylor’s scientific management
(C) Elton Mayo’s Hawthorne studies
(D) Max Weber’s bureaucracy
m
c om
(v) Who gave the concept of Transformational leadership ?
m .co 1
m . s e
s e (vi) A company achieves synergy by aligning the goals
l a of individual
g la ag of :
employees with organisational goals. This is an example 1
a (A) Planning (B) Goal setting
(C) Direction (D) Coordination
357 17 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 17 of 24
Page 19
–
( )
5 3 20-30 32=6
7. ? 2
8. ‘’ ? 2
9. ? 2
10. 2
11. ‘ ’ 2
5 3 20-30
32=6
12. ‘ ’
2
13. “ ”
2
14. “ ” 2
15. ‘’ ‘’ 2
357 18
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( )
5 3 20-30 32=6
7. ? 2
8. ‘’ ? 2
9. ? 2
10. 2
11. ‘ ’ 2
5 3 20-30
32=6
12. ‘ ’
2
13. “ ”
2
14. “ ” 2
15. ‘’ ‘’ 2
357 18
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Page 20
m
m .co
m .co s e m
se g l a
a
Section – B
(Subjective Type Questions)
Answer any 3 out of the given 5 questions on Employability skills. Answer
each question in 20-30 words. 32=6
7. How can an entrepreneur overcome environmental barriers ? 2
m
o m .co
. c 2 em
8. How can ‘mindset’
em
become a barrier to active listening ?
l as
l as ag
9. agis the purpose of setting up Krishi Vigyan Kendras by government ? 2
What
10. Enlist the purpose for which data stored in a spreadsheet can be used. 2
11. Explain ‘Dependent Personality Disorder’. 2
o m
. c
Answer any 3 out of the given 5 questions. Answer each questions in
e m
20-30 words.
l as 32=6
ag
12. Explain the concept of ‘Development of each person to his greatest
efficiency’ as a principle of Scientific management. 2
13. “The task of coordination is becoming increasingly complex and difficult.”
Explain any two factors to highlight the importance of coordination in
m
.co
modern era. 2
m
.co
m 14. “Motivation is a psychological process”. Explain. s e m
s e g l a 2
g la a
a 15. Distinguish between ‘Intellectual’ and ‘Institutional’ leader. 2
357 19 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 19 of 24
m .co
m .co s e m
se g l a
a
Section – B
(Subjective Type Questions)
Answer any 3 out of the given 5 questions on Employability skills. Answer
each question in 20-30 words. 32=6
7. How can an entrepreneur overcome environmental barriers ? 2
m
o m .co
. c 2 em
8. How can ‘mindset’
em
become a barrier to active listening ?
l as
l as ag
9. agis the purpose of setting up Krishi Vigyan Kendras by government ? 2
What
10. Enlist the purpose for which data stored in a spreadsheet can be used. 2
11. Explain ‘Dependent Personality Disorder’. 2
o m
. c
Answer any 3 out of the given 5 questions. Answer each questions in
e m
20-30 words.
l as 32=6
ag
12. Explain the concept of ‘Development of each person to his greatest
efficiency’ as a principle of Scientific management. 2
13. “The task of coordination is becoming increasingly complex and difficult.”
Explain any two factors to highlight the importance of coordination in
m
.co
modern era. 2
m
.co
m 14. “Motivation is a psychological process”. Explain. s e m
s e g l a 2
g la a
a 15. Distinguish between ‘Intellectual’ and ‘Institutional’ leader. 2
357 19 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 19 of 24
Page 21
16. ? 2
3 2 30-50 23=6
17. ‘ ’ 3
18. “ , ”
? 3
19. “
, ”
3
5 3 50-80 4 3 = 12
20.
-
, ,
,
, -
1+3=4
(i)
(ii)
21. .
,
.
.
2+1+1=4
357 20
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3 2 30-50 23=6
17. ‘ ’ 3
18. “ , ”
? 3
19. “
, ”
3
5 3 50-80 4 3 = 12
20.
-
, ,
,
, -
1+3=4
(i)
(ii)
21. .
,
.
.
2+1+1=4
357 20
For more Question Papers, Sample Papers, Notes & Syllabus visit Page 20 of 24
Page 22
m
m .co
m .co s e m
se g l a
a
16. Explain how emotional intelligence helps a leader in managing a team
effectively. 2
Answer any 2 out of the given 3 questions. Answer each question in 30-50
words. 23=6
m
.co
17. Explain the ‘ERG’ theory of motivation. 3
o m m
c
18. “For effective . communication, it is important to be clear, concise and s e
concrete.”se
m l a
l a Do you agree ? Give reasons in support of your answer.
a g 3
g
19. “A afirm’s success is attributed to the fact that employees are treated
respectfully, paid fairly, and their suggestions are considered.” Identify
and explain the three principles of management being reflected in the
above statement. 3
Answer any 3 out of the given 5 questions. Answer each question in 50-80
words. 4 3 = 12
o m
c
20. Tech Nova Robotics is launching a new. automation project. To execute it
efficiently the CEO divides the entire
s emproject into four functional units –
l a and marketing. Each function is
design, development, quality control,
g
assigned to a team with aa defined leader. Roles, responsibilities and
authority are clearly laid out. Cross-functional coordination meetings are
held weekly to ensure progress aligns with the project goals.
(i) Identify the function of management being performed in the above
case.
(ii) Explain the first three steps of the process involved in this function.
1+3=4
m
m
21. Dr. Meena heads a research team in a biotechnology firm. She allows
.co
m .co scientists to explore their own experimental methods, design independent
studies and share findings freely. Dr. Meena only steps in when needed, s e m
s e trusting the team’s expertise and passion. Identify and explain the
g l a
g la leadership style practised by Dr. Meena. Explain one advantage and one a
a limitation of the style identified. 2+1+1=4
357 21 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 21 of 24
m .co
m .co s e m
se g l a
a
16. Explain how emotional intelligence helps a leader in managing a team
effectively. 2
Answer any 2 out of the given 3 questions. Answer each question in 30-50
words. 23=6
m
.co
17. Explain the ‘ERG’ theory of motivation. 3
o m m
c
18. “For effective . communication, it is important to be clear, concise and s e
concrete.”se
m l a
l a Do you agree ? Give reasons in support of your answer.
a g 3
g
19. “A afirm’s success is attributed to the fact that employees are treated
respectfully, paid fairly, and their suggestions are considered.” Identify
and explain the three principles of management being reflected in the
above statement. 3
Answer any 3 out of the given 5 questions. Answer each question in 50-80
words. 4 3 = 12
o m
c
20. Tech Nova Robotics is launching a new. automation project. To execute it
efficiently the CEO divides the entire
s emproject into four functional units –
l a and marketing. Each function is
design, development, quality control,
g
assigned to a team with aa defined leader. Roles, responsibilities and
authority are clearly laid out. Cross-functional coordination meetings are
held weekly to ensure progress aligns with the project goals.
(i) Identify the function of management being performed in the above
case.
(ii) Explain the first three steps of the process involved in this function.
1+3=4
m
m
21. Dr. Meena heads a research team in a biotechnology firm. She allows
.co
m .co scientists to explore their own experimental methods, design independent
studies and share findings freely. Dr. Meena only steps in when needed, s e m
s e trusting the team’s expertise and passion. Identify and explain the
g l a
g la leadership style practised by Dr. Meena. Explain one advantage and one a
a limitation of the style identified. 2+1+1=4
357 21 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 21 of 24
Page 23
22.
,
, :
? 2+2=4
23. ‘’
,
, () 30
‘’ () ,
? 2+2=4
24. .
,
2+2=4
___________
357 22
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,
, :
? 2+2=4
23. ‘’
,
, () 30
‘’ () ,
? 2+2=4
24. .
,
2+2=4
___________
357 22
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Page 24
m
m .co
m .co s e m
se g l a
a
22. Green Drop Chemicals Ltd., a successful pesticide company, was found
releasing untreated chemical waste into a nearby river. Though the company
maintained legal documentation, local farmers reported severe water pollution
and declining crop yields. Despite growing protests, the company claimed that
since it wasn’t breaking any laws, its operations were justified.
Identify and explain the type of Social responsibility that Green Drop m
m .co
.co
Chemicals failed to fulfill. Why is this important for a business ? 2+2=4
e m
e m l as
as
23. ‘Craftique’,
l a handmade decor brand, was struggling to reach its target g
a
ag
audience. They introduced software integrated tools for marketing. The
software tracked customer behaviour, purchase history and feedback.
Using this data, Craftique ran personalized emails and social media
campaigns resulting in 30% increase in orders. Name the marketing tools
Craftique used and how it helped improve their business. 2+2=4
m
24. Aryan Agro Pvt. Ltd., a food packaging company, had been facing rising
o
c
. general manager analyzed the
costs and wastage in material usage. The
m
e a new quality check system. He
production line and implemented
las
a g
introduced time-saving techniques, trained workers, on efficient
packaging and ensured raw material were ordered in exact quantities.
Within weeks, expenses dropped and customer satisfaction improved.
Explain the feature and importance of management reflected in the
approach taken by the manager. 2+2=4
_____________
m
m .co
m .co s e m
s e g l a
g la a
a
357 23 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 23 of 24
m .co
m .co s e m
se g l a
a
22. Green Drop Chemicals Ltd., a successful pesticide company, was found
releasing untreated chemical waste into a nearby river. Though the company
maintained legal documentation, local farmers reported severe water pollution
and declining crop yields. Despite growing protests, the company claimed that
since it wasn’t breaking any laws, its operations were justified.
Identify and explain the type of Social responsibility that Green Drop m
m .co
.co
Chemicals failed to fulfill. Why is this important for a business ? 2+2=4
e m
e m l as
as
23. ‘Craftique’,
l a handmade decor brand, was struggling to reach its target g
a
ag
audience. They introduced software integrated tools for marketing. The
software tracked customer behaviour, purchase history and feedback.
Using this data, Craftique ran personalized emails and social media
campaigns resulting in 30% increase in orders. Name the marketing tools
Craftique used and how it helped improve their business. 2+2=4
m
24. Aryan Agro Pvt. Ltd., a food packaging company, had been facing rising
o
c
. general manager analyzed the
costs and wastage in material usage. The
m
e a new quality check system. He
production line and implemented
las
a g
introduced time-saving techniques, trained workers, on efficient
packaging and ensured raw material were ordered in exact quantities.
Within weeks, expenses dropped and customer satisfaction improved.
Explain the feature and importance of management reflected in the
approach taken by the manager. 2+2=4
_____________
m
m .co
m .co s e m
s e g l a
g la a
a
357 23 P.T.O.
m .
.co s e m
s em l a
g la ag
a For more Question Papers, Sample Papers, Notes & Syllabus visit Page 23 of 24
Page 25
357 2373 24
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For more Question Papers, Sample Papers, Notes & Syllabus visit Page 24 of 24
Document Details
| Board / Org | CBSE |
| Exam | Class 12 |
| Type | Question Paper |
| Pages | 25 |
| Language | english |
| Updated | 24 Sep 2026 |