CBSE Class 10 Sample Paper 2026 Solution for Retail

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2026

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CBSE | DEPARTMENT OF SKILL EDUCATION
RETAIL (SUBJECT CODE: 401)
MARKING SCHEME FOR CLASS X (SESSION 2025-2026)
Max. Time: 2 Hours Max. Marks: 50
General Instructions:
1. Please read the instructions carefully.
2. This Question Paper consists of 21 questions in two sections – Section A & Section B.
3. Section A has Objective type questions whereas Section B contains Subjective type
questions.
4. Out of the given (5 + 16 =) 21 questions, a candidate has to answer (5 + 10 =) 15
questions in the allotted (maximum) time of 2 hours.
5. All questions of a particular section must be attempted in the correct order.
6. SECTION A - OBJECTIVE TYPE QUESTIONS (24 MARKS):
i. This section has 05 questions.
ii. There is no negative marking.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.
7. SECTION B – SUBJECTIVE TYPE QUESTIONS (26 MARKS):
i. This section contains 16 questions.
ii. A candidate has to do 10 questions.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.

SECTION A: OBJECTIVE TYPE QUESTIONS
Source Material Page
Unit/
(NCERT/PSSCIVE/ no.of
Q. No. QUESTION Chap Mar
CBSE Study source
.No. ks
Material) materia
l
Q. 1 Answer any 4 out of the given 6 questions on Employability Skills (1 x 4 = 4
marks)
i. Option (a) is correct NCERT 1 7 1
public
ii. Physical exercise CBSE study 2 18 1
material
Yoga
Meditation
Nature walk
Going on (any 2)
vacations
iii. Option (b) is correct NCERT 2 59 1
Time management.
iv. Drag and drop. NCERT 3 66 1

v. Option (c) is correct NCERT 4 96 1
capital
vi. Option () is correct NCERT 5 106 1
Q. 2 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)

i. Offline CBSE 1 91 1
ii. Retail billing system. CBSE 1 94 1
iii. (a)Amdocs 1 95 1

iv. (a) Customer satisfaction. CBSE 1 94 1
v. support exchange CBSE 1 91 1
vi. (a) Customer satisfaction CBSE 1 98 1

Q. 3 Answer any 5out of the given 6 questions (1 x 5 = 5 marks)
i. (C) Angular Floor Plan CBSE 2 70 1
ii. (a)White Cross on a green CBSE 2 73 1
background.
iii. Free-form designs CBSE 2 74 1
iv. (d)Marketing strategy CBSE 2 79 1
v. (a)24 hours a day CBSE 2 83 1
vi. lay-by CBSE 2 80 1
Q. 4 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. (c) luxury CBSE 3 41 1
ii. Customers CBSE 3 43 1
iii. (d) Divisional Merchandise Manage CBSE 3 47 1
iv. (d) Standardization CBSE 3 44 1
v. Window displays CBSE 3 52 1
vi. (a)lighting CBSE 3 52 1
Q. 5 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)
i. Housekeeping refers to the set of CBSE 4 119 1
activities that are intended for
cleaning the house by cleaning dirty
surfaces, dusting, disposing of
rubbish, vacuuming, etc.

ii. CCTV CBSE 4 123 1
iii. Assistant CBSE 4 129 1
iv. (c)Material Handling CBSE 4 137 1
v. (a) Static security CBSE 4 128 1

vi. Indian Penal Code CBSE 4 119 1

SECTION B: SUBJECTIVE TYPE QUESTIONS
Page
Source Material Unit/
no. of
Q. (NCERT/PSSCIV Cha Mark
QUESTION source
No. E/ CBSE Study p. s
materi
Material) No.
al
Answer any 3 out of the given 5 questions on Employability Skills in 20 – 30 words each (2 x 3
= 6 marks)
Q. 6 E-mail can be used to communicate quickly with NCERT 1 4 2
one or many individuals in various locations. It
offers flexibility, convenience and low-cost.
Q. 7 1. Organise NCERT 2 60 2
2. Pritortise
3. Control
4. Track
Q. 8 1. Use passwords to login to your computer. NCERT 3 81 2
2. Install Anti-virus and Firewall.
3. Encrypt Data
4. Secure sites (any two)

2

Q. 9 Successful entrepreneurs have the following NCERT 4 84 2
qualities.
• They are confident. They believe in themselves
and their abilities.
• They keep trying new ideas in their business.
• They are patient.
• They are creative and think differently about
business ideas.
• They take responsibility for their actions
• They take decisions after thinking about them.
• They work hard.
• They do not give up when they face a
difficulty.(any two)

Q. 10 Organic farming is where farmers do not use NCERT 5 107 2
chemical pesticides and fertilisers to increase their
production. They use organic and natural fertilisers,
such as cow dung to help in growing crops. This
helps in better quality chemical free crops while at
the same time maintaining the soil quality for future
use.

Answer any 4 out of the given 6 questions in 20 – 30 words each (2 x 4 = 8 marks)

Q. 11  Telecom Billing is a process of collecting CBSE 1 94 2
usage, aggregating it, applying required
usage and rental charges and finally
generating invoices for the customers.
 Telecom billing process also includes
receiving and recording payments from the
customers
Q. 12  The store layout and design tell a customer CBSE 2 66 2
what the store is all about.
 It is very strong tool to create store image in
the minds of the consumers.
 It is defined as a physical location of various
units of the stores that facilitate shoppers.
 It is a plan to make effective use of space. It
takes into account the customer flow pattern,
display of merchandise, permanent structures
like aisles and fixtures. (any two)

Q. 13 Disadvantages: CBSE 2 70 2
 It is not very aesthetic, looks clumsy and
 the very principle of impulsive selling is not
served.

Q. 14 Merchandise Planning is useful to the organizer: CBSE 3 40 2
 for attracting customers,
 increase sales,
 profit maximization and
 reducing expenses

3

Q. 15 The steps to determine right assortment of CBSE 3 42 2
merchandise are

 Assessing the target market
 Collecting information
 Analysing the data
 Determining breadth and depth of
merchandiseoffering

Q. 16 Common housekeeping tasks are: CBSE 4 137 2

 Vacuum cleaning
 Painting
 Weeding
 Maintenance
 Waste removal (Any four)

Answer any 3 out of the given 5 questions in 50– 80 words each (4 x 3 = 12 marks)

Q. 17 Objectives of Retail Transport CBSE 1 98 4

 To deliver the goods to the customer in a
shorttime.
 To deliver the goods at a lease cost.
 To reduce loading and unloading as much
aspossible.
 To improve safety measures during
transporting.
 To adopt all legal requirement towards
transportation.
(any four)
Q. 18 Planning a store layout involves the following steps: CBSE 2 68 4

 Determining the availability of space.
 Determining ‘space needs’ for selling andnon-
selling area.
 Fitting ‘space needs’ for good customerflow
and maximum sales per square foot.
 Provision for self service
 Types of merchandise presentation
techniques.
(Any four)

4

Q. 19 The basic duties of the merchandiser can be CBSE 3 56 4
divided into four areas: planning, directing, co-
coordinating and controlling.
1. The buying effort in terms of how well it fits in
with the store image and with the other
products being bought by other buyers.
Planning though the merchandisers may not
be directly involved in the actual purchase of
merchandise, they
formulate the policies for the areas in which
they areresponsible.
2. Directing It is very important function of
merchandiser that he will guide and train
buyers as and when the need arises.
Inspiring commitment and performance in the
part of the buyers is necessary.
3. Coordinating usually,
merchandise managers supervise the work of
more than one buyer; hence they need to
coordinate
4. Controlling Assessing not only the
merchandise performance, but also the
buyer’s performance as well as buying
behaviour is part of the merchandise
manager’s job. Buying performance may be
evaluated on the basis of net sales
maintained mark up percentages, mark down
percentages, gross margin percentages and
stock turn. This is necessary to provide
control and maintain highperformance results.
Q. 20 It includes following types of Consumer products: CBSE 3 41 4
a) Staple: used for daily needs e.g. bread,
milk,grocery etc.
b) Impulse: instant purchasing e.g. chocolates
c) Emergency:purchase on the needs e.g.
Medicine
d) Convenient: conveniently purchased e.g.
vegetables
e) Luxury: costly products e.g. Car, jewelry
f) Comforts: purchase for comforts e.g. sofa-set.
(Any four)

5

Q. 21 A person shall be eligible for employment as CBSE 4 127 4
Security Guard if he fulfills the standards of physical
fitness as specified in the PSARA Act (2005).
The specifications are as follows:
(a) Height: 160 cms for male and 150 cms for
female. (b) Weight: According to standard
table of height and weight, chest 80 cms
with an expansion of 4 cms (for females no
minimum requirement for chest
measurement).
(b) Eyesight: Far sight vision 6/6, near vision
0.6/0.6 with or without correction, free from
colour blindness. He/she should be able to
identify and distinguish color display in
security equipment.
(c) Read and understand displays in English
alphabets and Arabic numerals.
(d) Free from knock knee and flat foot. He/she
should be able to run one kilometer in six
minutes.
(e) Hearing: Free from hearing defects. He/she
should be able to hear and respond to the
spoken voice and the alarms generated by
security equipments.
(f) The candidate should have dexterity and
strength to perform searches, handle
objects and use force for restraining the
individuals.
(g) A candidate should be free from evidence
of any contagious or infectious disease. He
should not be suffering from any disease
which is likely to be aggravated by service
or is likely to render him unfit for service or
endanger the health of the public.(1+3)

6

Study Materials
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