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FOR PUNJAB CLASS 12 PREPARATION
PSEB 12th Class
Syllabus 2027 Business
Studies
EXAM YEAR TYPE SUBJECT
Punjab Class 12 2027 Syllabus Business Studies
Notes · Sample Papers · Previous Year Papers · Mock Tests
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Session: 2026-27
Time: 3 Hrs Theory: 80 Marks
INA: 20 Marks
Total: 100 Marks
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PART- emI : PRINCIPLES AND FUNCTIONS OF MANAGEMENT l as
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la and Significance of Management ag
Unit 1: g
Nature
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• Management: Concept, Characteristics, Objectives and Importance
• Nature - Management as Science, Art and Profession
• Levels of Management
• Management functions: planning, organizing, staffing, directing and controlling
• Coordination - The Essence of Management
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• Coordination: Characteristics and Importance .c
• Management in the twenty-first Century.se
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Unit 2: Principles of Management
• Principles of Management: Concept, Nature and Significance
• Taylor’s Scientific management: Principles and Techniques
• Fayol’s Principles of Management
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• Fayol Versus Taylor - A Comparison.
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a • Business Environment: Meaning and Importance
• Dimensions of Business Environment: Economic, Social, Technological, Political and Legal
Environment
• Economic Environment in India: Liberalisation, Privatisation and Globalisation in India
• Demonetisation: Features and Impact.
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Unit 4: Planning
• Planning: Introduction, Concept, Importance, Features and Limitations
• Planning Process
• Types of Plans: Single use and Standing plans, Objectives, Strategy, Policy, Procedure, Method,
Rules, Programs and Budget.
Unit 5: Organising
Organising: Meaning and Importance
Organising Process
Organisation Structure - Functional Structure and Divisional Structure. Formal Organisation
and Informal Organisation
Delegation: Concept, Elements and Importance
Decentralization: Concept and Importance
Delegation and Decentralisation: A Comparative view.
Unit 6: Staffing
Staffing: Introduction, Meaning and Importance
Staffing as a part of Human Resource Management - Concept
Staffing Process
Recruitment: Concept and Sources
Selection: Concept and Process
Training and Development: Concept and Importance, Training Methods: On the Job Methods
and Off the Job Methods.
Unit 7: Directing
• Directing: Introduction, Meaning, Characteristics, Importance and Principles
Elements of Direction
Supervision: Concept and Importance
Motivation: Concept, Importance, Maslow’s Need Hierarchy Theory, Financial and Non-
Financial Incentives
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Leadership: Concept, Features, Importance, Leadership Styles -gAutocratic, Democratic
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and laissez Faire
Communication: Concept, Process, Importance, Formal and Informal Communication;
Barriers to Effective Communication, Measures to Overcome the Barriers.
Unit 8: Controlling
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• Controlling: Meaning, Importance and Limitations
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• Relationship Between mPlanning and Controlling m .
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• Controlling Process.
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Unit 9: Financial Management
• Business Finance: Introduction and Meaning
• Financial Management: Concept, Importance, Objectives
• Financial Decisions: Investment Decision, Factors Affecting Capital Budgeting Decision;
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Financing Decision, Factors Affecting Financing Decision; Dividend Decision, Factors
Affecting Dividend Decision
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Financial Planning: Concept, Objectives, Importance
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• Capital Structure: Concept and Factors Affecting the Choice of Capital Structure
• Fixed and Working Capital: Meaning, Management of Fixed Capital, Factors Affecting the
Requirement of Fixed Capital; Working Capital: Meaning, Factors Affecting the Working
Capital Requirements.
Unit 10: Marketing
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• Marketing: Concept and Features
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c. o• Marketing Management: Concept, Process and Philosophies s e m
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Marketing Mix – Concept and Elements
Products: Concept, Classification, Branding: Related Terms and Characteristics; Packaging:
Concept, Levels, Importance and Functions; Labelling: Concept and Functions
• Pricing: Concept, Factors Affecting Price Determination
• Physical Distribution: Concept and Components
• Promotion: Concept, Promotion Mix and Elements- Advertising, Personal Selling, Sales
Promotion and Public Relations.
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Unit 11: Consumer Protection
• Consumer Protection: Introduction and Importance
• Consumer Protection Act 2019: Meaning of Consumer, Consumer Rights, Consumers
Responsibilities
• Ways and means of Consumer Protection
• Redressal Agencies under the Consumer Protection Act
• Relief Available
• Role of Consumer Organizations and NGOs
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